What is the check-in and check-out policy at Eliza House?
Check-in is available from 15:00 and check-out is by 11:00.
57 photos
ELIZA HOUSE, Edinburgh
74US$
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Key details
Hotel Details
14-16 Grosvenor Street,
Edinburgh,
United Kingdom,
Edinburgh
- Close to Edinburgh Castle
Very good
7.6
7.6
3.2
3.8
Loved by Eliza House Hotel guests
"We really appreciate the coffee machine and pasteries supplied each day in the lobby."
"Its central location makes it highly recommended for a premium and sophisticated stay."
"Lovely old fashioned hotel on a lovely street."
Eliza House - Historic West End EDI hotel with en-suite rooms and city-center proximity
Located in Edinburgh's Historic New Town, this 3-star EDI hotel provides individually styled rooms with en-suite bathrooms, flat-screen TVs, and free Wi-Fi throughout. Each accommodation at Eliza House comes equipped with tea/coffee facilities, ironing amenities, and complimentary toiletries. The property features a 24-hour front desk, multilingual staff, and a common area serving coffee and tea. A safe deposit box is available at the reception. Notable landmarks within a 15-minute walk include Princes Street, Usher Hall, and the Edinburgh International Conference Centre (0.5 miles). The surrounding area offers multiple dining options, with six restaurants and cafes within 0.3 miles, including Nicholson's Freehouse, Chizuru Tei, and Le Petit Repas.
Pros
Multiple dining venues within 0.3 miles of the property
Central location with Edinburgh Castle and Royal Mile 1 mile away
Multilingual staff available 24/7
Common area for coffee/tea service
Cons
No elevator access (rooms spread across 4 floors)
Group bookings of more than 5 rooms subject to different policies
“Eliza House has a distinct, nostalgic charm; stepping inside felt like a trip back to the 1970s with its decor and quirks. The location is superb, just moments from Haymarket train station, making it easy to get around, and the staff are very accommodating, quickly resolving any issues that arose during my stay. For travelers who value location and a unique, budget-friendly experience, this could be just the ticket, as long as one appreciates the building's heritage.”
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Select room type
Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
Standard Double Room
2 persons
155 sq. feet
1 Double bed
Shower
Bathtub
room details
Single Room
2 persons
130 sq. feet
1 Single bed
Shower
room details
Standard Triple Room
2 persons
155 sq. feet
1 King-size bed
Shower
Bathtub
room details
Standard Twin Room
2 persons
155 sq. feet
2 Single beds
Shower
Bathtub
room details
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Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- 24-hour security
Services
- Housekeeping
Room features
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- CD player
- AM/FM alarm clock
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Eliza House Hotel Location
14-16 Grosvenor Street,
Edinburgh,
United Kingdom,
Edinburgh
Map view
14-16 Grosvenor Street,
Edinburgh,
United Kingdom,
Edinburgh
City landmarks
Museum
Edinburgh Castle
1.1
mi
Museum
National Museum of Scotland
1.3
mi
Gallery
Scottish National Gallery
1.0
mi
Landmark
Royal Mile
1.0
mi
Park
Princes Street Gardens
1.1
mi
Landmark
Arthur's Seat hike
2.2
mi
Museum
Camera Obscura and World of Illusions
5200 ft
Gallery
Scottish National Gallery of Modern Art One
2900 ft
Landmark
The Real Mary King's Close
1.2
mi
Botanical Garden
Royal Botanic Garden Edinburgh
1.3
mi
Landmark
Calton Hill
1.5
mi
Church
St Giles' Cathedral
1.3
mi
Palace
Palace of Holyroodhouse
1.8
mi
Monument
Scott Monument
1.1
mi
Museum
The Museum of the Royal Scots and the Royal Regiment of Scotland
4300 ft
Museum
Georgian House
3300 ft
Store
Edinburgh Old Town
1.3
mi
Museum
The Writers' Museum
1.1
mi
Stadium
BT Murrayfield Stadium
1.4
mi
Square
Grassmarket
4600 ft
Farm
Gorgie City Farm
4500 ft
Landmark
Nelson Monument
1.5
mi
Landmark
The Scotch Whisky Experience
5300 ft
Museum
Gladstone's Land
1.1
mi
Landmark
Charlotte Square
3700 ft
Church
Church of St John the Evangelist
2600 ft
Cemetery
Dean Village
3600 ft
Nearby
Event hall
Edinburgh International Conference Centre
1900 ft
Church
Saint Mary's Cathedral
700 ft
Church
Charlotte Chapel
2000 ft
Restaurants
Platform 5
700 ft
8 Clifton Terrace
Le Petit Repas
200 ft
2 Grosvenor Street
Dimitris
400 ft
16 West Maitland Street
Station Takeaway
800 ft
10 Clifton Terrace
Sombrero
600 ft
2-6 Dalry Road
Sandwich Culture
1000 ft
24 Haymarket Terrace
The Chicken Crew
800 ft
25 Dalry Road
Milk
1100 ft
232 Morrison Street
GF
900 ft
37 Dalry Road
Explore Edinburgh
Explore Edinburgh
Getting around
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Property information and rules
Check-in
from 15:00-23:30
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Dutch, Portuguese, Danish, Romanian, Polish, Arabic, Hindi, Bengali, Slovenian, Urdu
Number of rooms:
22
Former name
Ritz
Reviews and Ratings
Feedback about Eliza House Hotel from previous guests about their experience.
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Pros
Perfect location
Spacious room
Easy parking
Helpful staff
Quiet street
Cons
Deteriorated furniture
Missing knobs
Damaged bathroom
Warped door
Guest reviewsbased on 721 reviews
Riley from Australia
Single
standard double room
3 nights in October 2025
|
Reviewed: January 18, 2026
7/10
a decent stay near haymarket station
great locationearly check-injanky showersteep stairs
the location is great near transport lines. staff let me check in early after my early morning flight. it was really appreciated. tea and coffee were available in the lobby. i did not use these, but the option was nice.
the shower was not good and easily fixed. i had to give the key to them every time i left. i have not seen this before. the stairs were a climb. i had small luggage so it was not a big deal.
0 Helpful
owen from united kingdom
Family with children
standard double room
3 nights in November 2025
|
Reviewed: December 31, 2025
6/10
musty smellunhygienic towels
The room i had was disappointing. it smelled musty, a strong air freshener didn't help. plus, i found that the towels i left on the floor weren't changed. They were just folded and put back. it felt a bit unhygienic and not what i expected.
0 Helpful
Stanley from United Kingdom
Single
Standard Twin Room
3 nights in November 2025
|
Reviewed: November 30, 2025
9.0/10
perfect location with friendly service!
prime locationfriendly stafffree drinkscomfy bed
i discovered a prime location near the train station and tram stop. the staff was genuinely friendly. the hotel provided free hot drinks and cereal bars each morning. the room was always clean and quiet, i enjoyed the comfy bed.
i noticed a slight smell in the hallway carpet. it was a minor issue. the hotel should replace it soon.
Service
9/10
the front desk staff members were friendly and accommodating, providing quick assistance with directions and local recommendations, it was awesome!!!
Location
10/10
the hotel boasts excellent accessibility, with the haymarket tram stop just 200 meters away, this makes reaching the airport and other city attractions convenient.
Rooms
8/10
my room was well-kept and clean. the towels were big and soft. tea and coffee were available in the room, useful for early mornings.
Facilities
9/10
the hotel provides complimentary hot drinks and pastries each morning. these were available in the lobby. this feature is great needing a quick breakfast before heading out.
0 Helpful
|
Aaron from United States
Single
Standard Double Room
3 nights in August 2025
|
Reviewed: November 05, 2025
8.5/10
solid stay near haymarket
convenient locationlight snacksbaggage service
the location proved convenient for navigating the city while maintaining a peaceful atmosphere. light snacks and drinks were available each morning. the staff accommodated early baggage drop-off and late pick-up until 4 pm. i had to carry my luggage up a few flights of stairs.
the bathroom was very small. the shower setup felt somewhat awkward.
Dining
8/10
Pastries and coffee were available. I saw these set out in the morning. there was no formal breakfast service available, however, the snacks provided sufficed. many pubs and cafes are a short walk away.
Service
9/10
The reception desk operated 24 hours a day. staff members provided assistance with luggage. I was grateful for this help. the hotel kept keys at the front desk when i left the premises. the staff was friendly! but the wi-fi was slow.
Facilities
8/10
The building seemed historical. It had a certain atmosphere. the hotel included multiple floors and no elevator. the place is much older than expected. the hotel would need a refurbishment!
Rooms
9/10
the room included multiple heaters. the bed felt comfortable and well heated. the room i stayed in had really high ceilings. the hotel gave real keys to rooms, not cards or codes.
0 Helpful
|
Daniel from United Kingdom
Single
Standard Triple Room
3 nights in June 2025
|
Reviewed: June 25, 2025
8/10
great locationairport buses
the location is great it is very close to the train station buses to the airport also stop nearby i had a standard triple room. lots of restaurants are also nearby
the hotel is a bit dated the carpet in the hallway smelled bad it was cleaned but the smell lingered
0 Helpful
FAQs
About Eliza House
Which popular attractions are close to Eliza House?
Nearby attractions include Edinburgh Castle (1 km), Holyrood Park (3 km), and Usher Hall (1 km).
What room amenities does Eliza House provide?
Rooms feature a flat-screen TV, tea/coffee making facilities, and en suite bathrooms.
What services are available at Eliza House?
The hotel provides a 24-hour front desk, daily housekeeping, and complimentary Wi-Fi throughout the property.
How far is Eliza House from the nearest airport?
The hotel is approximately 20 km from Edinburgh Airport.
What are the highlights of Eliza House?
Highlights include free Wi-Fi, 24-hour security, and individually styled rooms.
How far is Eliza House from the city center?
The hotel is located within a 15-minute walk of the city center.
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