What is the check-in and check-out policy at Bypillow Crosstown?
Check-in is at 14:00 and check-out is by 12:00.
75 photos
BYPILLOW CROSSTOWN, Madrid
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Key details
Hotel Details
12 Calle De Jesus Y Maria, Madrid, 28012,
- Close to Plaza Mayor
Great
8.7
8.9
5.0
4.5
3-star guest house with urban art design 700 meters from Madrid's Plaza Mayor
Amenities
Bypillow Crosstown offers
Rooms
The guest house has
Location
The property sits within
Family-Friendly Accommodations
Unique Design & Urban Art
The hotel's interior features
Highlights
Location: 700 meters from Plaza Mayor, Puerta del Sol, and Mercado San Miguel
Rooms: Family rooms accommodating up to 4 guests with private terraces available
Amenities: Luggage lockers for pre and post check-in storage
Design: Urban art decor by local artists inspired by Lavapiés
Transport: 3-minute walk to Tirso de Molina metro station and paid airport shuttle
“This boutique hotel stands out for its urban design, drawing inspiration from the Lavapiés neighborhood, placing guests a mere 700 meters from the city center. I appreciated the attention to detail, from the eco-friendly practices to the personalized guest services, making it a cozy base for exploring Madrid's cultural attractions. Its family-friendly accommodations and central location make it a practical choice.”
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Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
- Single Room2 persons9 sq. feet1 Single bedAir conditioningHeatingroom details
- Double Room2 persons13 sq. feet1 King-size bedAir conditioningHeatingroom details
- Superior Double Room2 persons15 sq. feet1 King-size bedAir conditioningHeatingroom details
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
General
- No smoking on site
- Wi-Fi
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Security
- Locker room
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Tours/Ticket assistance
Children
- Cots
Room features
- Air conditioning
- Heating
- Mini-bar
Bathroom
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
Room decor
- Parquet floor
Show more
Location
12 Calle De Jesus Y Maria, Madrid, 28012,
Explore Madrid
Local Experiences
Plaza Mayor
9 minutes' walk
Historic square bustling with cafes and shops; a perfect spot for people-watching and local events.
Prado National Museum
16 minutes' walk
World-renowned art museum showcasing masterpieces by Spanish and European artists; not-to-miss for art lovers.
Royal Palace of Madrid
15 minutes' walk
Imposing royal residence with stunning architecture and lavish grounds; guided tours available to explore its history.
Puerta del Sol
10 minutes' walk
Iconic square central to Madrid, known for the famous 'Bear and the Strawberry Tree' statue and vibrant atmosphere.
Yoga at Parque del Retiro
20 minutes' walk
Relaxing yoga sessions amidst nature in Madrid's largest park, ideal for unwinding; outdoor classes available.
Thrill-seeking at Parque Warner Madrid
30 minutes' drive
Thrilling amusement park with rides and attractions for all ages, a perfect day for families and adventure seekers.
La Chilostra
1 minute' walk
Local eatery featuring a cozy vibe with delicious traditional dishes; known for fresh ingredients and friendly service.
Museo del Jamon
8 minutes' walk
Casual dining experience focused on Spanish ham; popular for tapas and its lively atmosphere; great for groups.
Sobrino de Botin
7 minutes' walk
One of the oldest restaurants in the world, famous for its roast suckling pig; rich in history and character.
Circulo de Bellas Artes
16 minutes' walk
Cultural center hosting art exhibitions, film screenings, and performances; vibrant space with a rooftop view.
Plaza de Santa Ana
8 minutes' walk
Lively square with outdoor bars and restaurants; ideal for enjoying live music or casual evenings with friends.
Getting around
<br />
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Property information and rules
Check-in
from 14:00-22:00
Check-out
until 12 pm
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are not allowed.
Languages
Spanish
Number of rooms:
55
Former name
crosstown by pillow
Reviews and Ratings
Feedback about Bypillow Crosstown from previous guests about their experience.
Show moreShow less
Pros
Central location
Clean rooms
Easy check-in
Cons
Poor soundproofing
Temperature issues
Guest reviewsbased on 1915 reviews
leo from united states
Single
single room
3 nights in November 2025
|
Reviewed: February 11, 2026
5/10
small room accumulated dust
the air conditioning worked fine.
The room was small. Space was insufficient even for luggage. i had to keep my kettle and water on the floor because there was no table, the room had accumulated dust and the floor hadn't been cleaned. the room was cleaned only once during my three-day stay, the dust remained, and the floor still had the same marks.
0 Helpful
Jayden from Australia
Couple
double room
3 nights in November 2025
|
Reviewed: February 08, 2026
6/10
adequate but unremarkable stay
cramped room ineffective air conditioning
The room felt quite cramped. there was barely room to maneuver, especially with luggage. the limited space made it difficult to relax (i expected more space). also, the air conditioning was not very effective. It struggled to keep the room cool, even at the lowest setting.
0 Helpful
sebastian from germany
Single
double room
4 nights in November 2025
|
Reviewed: December 24, 2025
9.0/10
amazing stay
superb shower clean bathroom easy access
the shower was superb, and the bathroom was notably clean! a kettle was in the room along with coffee provided each morning. i found it very easy to reach both the hotel and my allocated room. everything felt thoughtfully arranged.
My room was a bit smaller than i had anticipated from the photos. It was tricky to fully open my suitcase.
Rooms
9/10
the double room offered a restful space with well-kept amenities. i appreciated the thoughtful provision of a kettle and complimentary coffee, enabling a fresh start each morning. the cleanliness was very noticeable.
Service
10/10
the staff ensured check-in was seamless and very helpful, offering directions and recommendations. they quickly addressed my inquiries with politeness, and i felt well supported. their attention to detail.
Dining
8/10
while the hotel did not have a full restaurant, complimentary coffee and tea were available daily. a number of highly-rated cafes and restaurants were nearby. this made accessing quality meals very easy!
0 Helpful
|
Show more reviews
FAQs
About Bypillow Crosstown
How far is Bypillow Crosstown from Adolfo Suarez Madrid-Barajas Airport?
The hotel is 14 km from Adolfo Suarez Madrid-Barajas Airport.
What room amenities are available at Bypillow Crosstown?
Rooms feature air conditioning, a flat-screen TV, an electric kettle, and a private bathroom with a shower and hairdryer.
Is there free Wi-Fi available at Bypillow Crosstown?
Yes, the hotel offers free Wi-Fi in all areas.
Does Bypillow Crosstown provide airport shuttle services?
The hotel offers a paid airport shuttle service.
What notable attractions are near Bypillow Crosstown?
Nearby attractions include the Royal Palace of Madrid (1 km) and Plaza Mayor (1 km).
What languages are spoken by the staff at Bypillow Crosstown?
The staff speaks multiple languages, including English and Spanish.
Does Bypillow Crosstown offer any special services for families?
The hotel provides family room options accommodating up to 4 guests.
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