What is the check-in and check-out policy at Sercotel Gran Hotel Conde Duque?
Check-in is at 15:00 and check-out is at 12:00.
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SERCOTEL GRAN HOTEL CONDE DUQUE, Madrid
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Key details
Hotel Details
Plaza Conde Valle Suchil, 5, Madrid, 28015,
- Near the historic Old Town
Great
8.3
8.8
4.0
4.2
4-star historic hotel in central Madrid with a tea room offering 70 types of tea
Amenities & Services
The hotel offers a
Rooms & Comfort
Each air-conditioned room includes a private bathroom with shower amenities and a
Location & Transport
San Bernardo Metro Station is 200 metres from the hotel, providing direct access to the city centre.
Dining & Breakfast
A buffet breakfast is served daily, including a corner with healthy organic food options. Staff can arrange a
Pet-Friendly & Family
Pets up to 10 kg are allowed with an extra charge of €22 per pet per night. The hotel provides
Highlights
Tea Room: 70+ tea varieties on-site
Location: 200 m from San Bernardo Metro, walking distance to Royal Palace
Breakfast: Buffet with organic corner & tapas route service
Business: Meeting rooms with modern technology
Pet-Friendly: Dogs/cats up to 10 kg, €22/night
Fitness: 24-hour gym available
“There's a time-capsule charm here, a nod to 90's luxury with its marble and dark wood; the rooms are generous, and the inclusion of a good desk and reliable wifi appeals to business needs. The location is quite safe, and within walking distance of many shops, restaurants and tram stations; I think the on-site tea room and garden offer an appealing respite from the city bustle. For travelers who appreciate classic style with modern functionality, this could be a very good base in Madrid.”
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- Double Room Extra Bed2 persons21 sq. feet3 Single bedsAir conditioningHeatingroom details
- Twin Room2 persons21 sq. feet2 Single bedsAir conditioningHeatingroom details
- Double Room Plaza View2 persons21 sq. feet2 Single bedsAir conditioningHeatingroom details
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Security
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Patio
- Tea and coffee facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Show more
Location
Plaza Conde Valle Suchil, 5, Madrid, 28015,
Explore Madrid
Explore the Best of Madrid
The Museum of Contemporary Art-Madrid
5 minutes' walk
Contemporary masterpieces showcase Spain's artistic trends, with rotating exhibitions throughout the year.
Royal Palace of Madrid
25 minutes' walk
The official residence of the Spanish royal family features opulent architecture and beautiful gardens.
Gran Via
20 minutes' walk
Madrid's bustling thoroughfare lined with shops, theaters, and stunning architecture, perfect for a vibrant stroll.
Prado National Museum
25 minutes' walk
One of the world's premier art museums, housing works by Spanish masters like Velázquez and Goya.
Biking at Madrid Río Park
15 minutes' drive
A scenic biking route along the Manzanares River, offering rental options and beautiful views. Ideal for all levels.
Yoga in the Park
10 minutes' walk
Relaxing outdoor yoga sessions available in nearby parks. Classes suitable for all skill levels, perfect for unwinding.
Tapas Tasting Experience
25 minutes' walk
Sample traditional Spanish tapas at local bars, featuring various flavors and authentic dining experiences.
Chong Qing Taste
3 minutes' walk
Authentic Sichuan cuisine specializing in spicy dishes and hot pots. Casual atmosphere; reservations recommended.
Suchil 15
4 minutes' walk
Charming eatery offering traditional Spanish dishes in a cozy setting. Known for its daily specials and fresh ingredients.
Puntarena
4 minutes' walk
Casual seafood restaurant with a relaxed vibe. Features fresh dishes and outdoor seating; gluten-free options available.
Cafe Pub Garden
5 minutes' walk
A lively bar with live music and themed nights, perfect for relaxing with friends. Family-friendly atmosphere.
Teatro Español
25 minutes' walk
Historic theater showcasing performances in Spanish, providing a taste of local culture and live productions.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 18 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian
Year renovated:
2011
Number of floors:
6
Number of rooms:
160
Former name
Gran Hotel Conde Duque
Reviews and Ratings
Feedback about Sercotel Gran Hotel Conde Duque from previous guests about their experience.
Show moreShow less
Pros
Comfortable rooms
Excellent location
Helpful staff
Cons
Thin walls
Guest reviewsbased on 1907 reviews
Jessica from United States
Couple
Superior Double Room
3 nights in November 2025
|
Reviewed: February 16, 2026
9/10
Wonderful Experience!
quiet location clean room comfy bed
The hotel location was very quiet. It was just outside the main center. It was an easy walk into town to see everything. The room was clean. The bed was very comfy.
Dining
10/10
Breakfast offered a very complete selection. This selection easily suited all tastes. The food was AMAZING!!! There were many choices including fresh fruit, pastries, eggs, bacon and sausage.
0 Helpful
|
shaun from australia
Single
superior double room
3 nights in November 2025
|
Reviewed: February 08, 2026
9.0/10
a totally awesome hotel!
friendly staff prime location clean room convenient luggage storage
the staff greeted me with a huge smile every morning! i really loved the location... so close to everything i wanted to see. my room was super clean and comfy! i also appreciated being able to leave my luggage after checkout.
the tv connection wasn't the greatest for international channels. the cable seemed a bit old.
Location
9/10
the hotel is conveniently located near many shops and restaurants. it also boasts a quiet setting on the charming plaza conde duque. the san bernardo metro station is just a short walk away, providing easy access to the city.
Dining
9/10
breakfast offers a complete selection catering to all tastes, including regularly restocked items. they have freshly squeezed orange juice daily, it's such a treat! you'll find a super choice with fresh food.
Rooms
10/10
my room had awesome decoration, it was sparkling clean! my bed was very comfortable, and i slept soundly each night. the room felt spacious.
Facilities
8/10
the hotel features a glamorous lobby and bar area.. it's perfect. the gym is excellent, fully equipped with different machines and weights. you will get a super workout.
0 Helpful
|
joel from united states
superior double room
3 nights in November 2025
|
Reviewed: January 13, 2026
9.3/10
charming stay!
well-equipped room comfortable bed peaceful haven
i found the room clean and well equipped. the bed was very comfortable. i also appreciated the quiet atmosphere. the hotel's location offered a peaceful haven and i had easy access to many shops (perfect for souvenirs!).
Facilities
9/10
the hotel has a beautifully appointed lobby. well maintained facilities are available. i also enjoyed the delicious breakfast buffet (especially the fresh juice!).
Location
10/10
the hotel is situated in a tranquil plaza. it is close to many restaurants. it is also near metro stations and shops.
Dining
9/10
the breakfast buffet offered a wide variety of options. there were options available to suit all tastes. i found fresh juice and very good coffee.
Rooms
9/10
the room provided a relaxing retreat. it had a comfortable bed, ensuring a restful night's sleep. the room was also clean and well equipped.
0 Helpful
|
Show more reviews
FAQs
About Sercotel Gran Hotel Conde Duque
How far is Sercotel Gran Hotel Conde Duque from Adolfo Suarez Madrid-Barajas Airport?
The hotel is 25 km from Adolfo Suarez Madrid-Barajas Airport.
Which nearby attractions can guests visit from Sercotel Gran Hotel Conde Duque?
Nearby attractions include Plaza España (1 km), Royal Palace of Madrid (1 km), and Gran Vía shopping area (1 km).
What room amenities are available at Sercotel Gran Hotel Conde Duque?
Rooms feature air conditioning, a flat-screen TV, a mini-fridge-bar, and a private bathroom with amenities.
Does Sercotel Gran Hotel Conde Duque offer breakfast options?
The hotel offers a buffet breakfast with healthy organic options for an additional charge of 18 EUR.
What fitness amenities are available at Sercotel Gran Hotel Conde Duque?
Guests have free access to a fitness centre on-site.
Where can guests dine while staying at Sercotel Gran Hotel Conde Duque?
The hotel features an on-site tea room with over 70 types of tea and is located near restaurants like Sushita Cafe (0.5 km) and Pomodoro Alberto Aguilera (0.5 km).
Is free Wi-Fi available at Sercotel Gran Hotel Conde Duque?
Guests can enjoy free Wi-Fi throughout the hotel.
What services does Sercotel Gran Hotel Conde Duque offer for business travelers?
The hotel provides a conference room and a business center for business events.
What languages are spoken by the staff at Sercotel Gran Hotel Conde Duque?
The staff is multilingual, including English and Spanish.
How close is Sercotel Gran Hotel Conde Duque to public transportation?
San Bernardo Metro Station is conveniently located just 200 meters from the hotel.
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