HOTEL FENIX, A GRAN MELIA HOTEL - THE LEADING HOTELS OF THE WORLD, Madrid
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Key details
Hotel Details
Hermosilla, 2, Madrid, 28001,
-
Near El Retiro Park
Great
8.9
9.6
/10
4.7
4.6
/5
Loved by Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World guests
Excellent service
Comfortable bed
Great drinks
Quiet room
Delicious fruits
Elegant entrance
"If you enjoy shopping, this hotel is well-located."
Ray from United States
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"The 'red level' lounge was a huge perk that we did not really count on prior to arrival drive many hotels promote such lounges but do them so poorly or cheaply that we skip them."
tahbaza from United States
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"Hotel lobby, adjoining bar (Balmoral) and terrace offer old-world luxury."
Lawrence
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5-star luxury hotel in Madrid's Salamanca district with exclusive Red Level service
Dining & Entertainment
The hotel offers on-site fine dining at Aduana and Zuma, a renowned Japanese gastronomic restaurant. Guests can enjoy cocktails prepared by professional bartenders at the Fenix Cocktail Bar and the Balmoral bar, which features a show-like mixing experience. In summer, dinner is served on the terrace overlooking Plaza de Colón.
Rooms & Red Level
All 209 rooms feature classic English-style décor, a pillow menu, premium bedding, and an iPod station. Upgrading to the Red Level provides access to the Red Level Lounge on the 7th floor, which offers complimentary buffet breakfast, afternoon snacks, and premium spirits including Moët Chandon champagne. Select Red Level rooms include a private terrace with a hot tub.
Spa & Wellness
The full-service spa offers Thai wellness treatments and beauty services, including massages and facial treatments. Facilities include a fitness centre, spa lounge, relaxation area, and a massage chair. Guests also have access to a public bath and fitness/spa locker rooms.
Location & Attractions
The hotel is situated next to Plaza de Colón in the upscale Salamanca district, less than 300 metres from Colón Metro station. Within a 20-minute walk guests reach the Prado Museum, Reina Sofía Museum, Thyssen Bornemisza Museum, and the Gran Via shopping area. The Santiago Bernabéu stadium is a 35-minute walk away, and Serrano Street's high-end shops are steps away.
Business & Family Services
The hotel provides a business center with extensive facilities for meetings and events, plus secretary and butler services. Family-friendly accommodations include spacious rooms and complimentary treats such as fruits and wine/champagne upon request. Additional amenities include a complimentary daily shuttle service, airport transfers, and a free hotel car for guest errands.
Highlights
Location: Salamanca district next to Plaza de Colón
Rooms: 209 rooms with pillow menu & iPod station
Dining: Aduana, Zuma, & Fenix Cocktail Bar
Wellness: Thai spa with massage chair & fitness centre
Service: Exclusive Red Level Lounge with Moët Chandon
Family: Spacious rooms & complimentary treats
Business: Meeting facilities & butler services
“The Gran Melia Fenix sits in Madrid's upscale Salamanca district, and I think its greatest strength lies in the curated experiences; the Red Level service seems particularly suited to those seeking a heightened level of attention. I see that dining is a focus, with restaurants like Aduana and Zuma drawing culinary interest. For a wellness-minded guest, the Thai-inspired spa adds another layer of appeal.”
Charlotte EvansHead of Editorial at Hotelsdowntown
Select room type
Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
Premier Room
2 persons
30 sq. feet
1 Double bed
Air conditioning
Heating
room details
Supreme Room
2 persons
33 sq. feet
2 Single beds or 1 Queen-size bed
Air conditioning
Heating
room details
Two-Bedroom Suite Red Level
2 persons
90 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Heating
room details
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Check Availability & Prices
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
Facilities: Great
8.8/10Review score
General
Non-smoking rooms
Wi-Fi
On-site car park
Safe deposit box
Pets allowed
Rooms/ Facilities for disabled
Security
Locker room
Allergy-free rooms
Barber shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Welcome drink
Dining
Restaurant
Business
Fax/Photocopying
Children
Cots
Video games
Spa & Leisure
Spa lounge
Facial
Beauty treatment
Public Bath
Room features
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Tea and coffee facilities
Ironing facilities
Rollaway beds
Bathroom
Bathtub
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Bedroom
Electric blankets
Media
Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock
Room decor
Carpeted floor
Curtains
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Dining Onsite
Discover a delightful array of dining experiences at Hotel Fenix Gran Melia, where Mediterranean charm meets innovative gastronomy. Each venue is designed to immerse guests in warmth and authenticity, offering everything from romantic dinners to spirited cocktails in a vibrant setting.
ADUANA
Mediterranean, International
Ambiance
Modern and Romantic
Key Offerings
Indulge in expertly crafted dishes like local specialties and international delights, served in an intimate setting perfect for creating cherished moments.
Reservation
Recommended
Monday to Sunday: Lunch from 1:30 PM to 4:00 PM and Dinner from 8:30 PM to 11:00 PM
FENIX COCKTAIL BAR
Mediterranean
Ambiance
Traditional meets Modern
Key Offerings
Enjoy high tea, cocktail hour, and delightful Mediterranean-inspired light bites in a chic and inviting space. Perfect for a casual meet-up or a sophisticated evening.
Reservation
Not needed
Monday to Thursday: 10:00 AM - 1:00 AM; Friday and Saturday: 10:00 AM - 2:00 AM; Sunday: 10:00 AM - 12:00 AM
Location
Hermosilla, 2, Madrid, 28001,
Explore Madrid
Explore Madrid
Top Attractions
Activities
Dining
Entertainment
El Retiro Park
12 minutes' walk
A vast green space, perfect for relaxation, featuring beautiful gardens, a lake, and cultural events throughout the year.
National Archaeological Museum
5 minutes' walk
Home to Spain's rich history, this museum showcases archaeological treasures from prehistoric to medieval times.
Prado National Museum
20 minutes' walk
Renowned for its extensive collection of European art, featuring works by Velázquez, Goya, and Bosch.
Plaza de Cibeles
12 minutes' walk
Iconic square featuring impressive fountains and buildings, a central point for cultural events and celebrations.
Biking in El Retiro
12 minutes' walk
Bike rentals available at El Retiro Park; enjoy scenic views while exploring the park's extensive pathways.
Spa Experience
1 minute' walk
Indulge in relaxation at the on-site spa at Epoque by Gran Melia, featuring rejuvenating treatments tailored for you.
Tapas Tour
30 minutes' walk
Join a local tapas tour around the vibrant neighborhoods, enjoying authentic Spanish cuisine and culture.
Plaza Mayor Market
25 minutes' walk
Visit this bustling square for seasonal markets and local crafts. A great way to experience the local atmosphere.
Epoque by Gran Melia
1 minute' walk
Fine dining with Mediterranean influences and seasonal ingredients, offering a sophisticated ambiance.
Ten con Ten
4 minutes' walk
A stylish brasserie serving modern Spanish dishes, known for its vibrant atmosphere and excellent service.
99 KO Sushi Bar
1 minute' walk
Contemporary sushi restaurant offering fresh ingredients with a variety of sushi rolls and Asian cuisine.
La Nicoletta Castellana
4 minutes' walk
Cozy Italian eatery known for its pizza and hearty pasta dishes, suitable for families and casual dining.
Teatro Español
25 minutes' walk
Historic theater showcasing Spanish plays and performances, providing a cultural evening for the whole family.
La Riviera
30 minutes' walk
Popular venue hosting concerts and live music, offering a vibrant nightlife scene perfect for music lovers.
Madrid Jazz Cafe
20 minutes' walk
Charming venue featuring live jazz performances, ideal for a cozy night out with friends or partners.
CentroCentro
15 minutes' walk
Cultural space offering exhibitions, workshops, and a rooftop view of Madrid, great for all ages.
Getting around
<br />
City Centre
Madrid 18 min · 5000 ft
Airports
Adolfo Suarez Madrid-Barajas (MAD) 31 min · 12.7 mi
Underground
Colon 4 min · 1000 ft
Serrano 4 min · 1000 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A continental breakfast is served and charges are applicable.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian
Year renovated:
2008
Number of floors:
7
Number of rooms:
200
Former name
hotel fenix gran melia
Reviews and Ratings
Feedback about Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World from previous guests about their experience.
Review score
Based on 340 verified reviews
9.1 /10
Perfect
90 %
Recommend
Breakfast
7.5/10
Cleanliness
9.1/10
Comfort
9.2/10
Facilities
8.8/10
Free WiFi
8.9/10
Location
9.7/10
Paid Wi-Fi
9.0/10
Staff
9.5/10
Value for money
8.0/10
Pros
Convenient location
Attentive staff
Delicious food
Room upgrade
Cons
Small bathroom
Slow service
Guest reviews
based on 2721 reviews
4.5/5
based on 533 reviews
8.9/10
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FAQs
About Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World
What popular attractions are closest to the perfect Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World?
Guests of the perfect Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World can visit Museum of the National Library (just moments from the accommodation), or National Archaeological Museum placed 10 minutes' walk away.
What is the nearest airport to Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World?
Adolfo Suarez Madrid-Barajas airport lies within 25 km of Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World and is reachable with a 32-minute drive.
Is airport shuttle provided by the perfect 5-star Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World?
Bus shuttle which will take you to the perfect 5-star Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World with a 32-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Can I have breakfast at the Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World?
Yes, guests can enjoy breakfast, served daily in the café of the Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World.
How much does a room at the perfect Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World cost?
The price for a room in the perfect Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World starts at €766.
What are the room types offered by this perfect hotel?
This perfect hotel provides such room types as Royal King Suite, Supreme Twin Room, and Red Junior Suite.
Does the perfect 5-star Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World staff speak foreign languages?
Yes, the staff of the perfect 5-star Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World can assist you in Italian, Spanish, and English.
Are there any facilities for children at the Madrid hotel?
Yes, guests with children will have access to cribs and baby chairs available at the Madrid hotel.
Which facilities does the Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World provide?
Top locations of the Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World include a restaurant and a lobby area, whereas guests' safety will be ensured with a safe deposit box and 24-hour security.
What are the spa options at the perfect 5-star Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World?
Guests of the perfect 5-star Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World can relax with a head massage, a back massage, and a facial massage or facials and a massage treatment offered at a full spa and a wellness centre.
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