What are the check-in and check-out times at The Grand By Skycity?
Check-in is at 15:00 and check-out is at 11:00.
75 photos
THE GRAND BY SKYCITY, Auckland
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Key details
Hotel Details
90 Federal Street, Auckland,
- Close to Sky Tower
Perfect
9.0
9.2
4.4
4.3
5-star Auckland CBD hotel with 24-hour casino and theatre
Dining & Entertainment
The hotel offers direct access to the SkyCity entertainment complex, which includes a
Wellness & Fitness
The fully equipped fitness centre has a
Rooms & Views
Contemporary 5-star rooms and suites offer
Services & Amenities
Location
The hotel is situated in Auckland CBD, right on the doorstep of the
Highlights
Casino & Theatre: On-site 24-hour casino and theatre
Dining: Award-winning Gusto at the Grand and MASU
Spa: East Day Spa with facial and body treatments
Fitness: 25-metre heated lap pool, sauna, spa pool
Services: Chinese-speaking staff and Chinese breakfast
Location: Auckland CBD, next to Sky Tower
“This property impresses with its prime location in Auckland's CBD, near the Sky Tower, plus stylish interiors reflecting New Zealand's culture; the multiple restaurants and shopping are definite advantages. I think the on-site casino and exclusive spa enhance the experience, despite some parking challenges mentioned in what I explored. Overall, I believe it's a stellar choice.”
Select room type
Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
- Grand King Accessible Room2 persons28 sq. feet1 King-size bedAir conditioningHeatingroom details
- Grand Deluxe Twin Room2 persons28 sq. feet2 Double bedsAir conditioningHeatingroom details
- Grand Deluxe King Room2 persons28 sq. feet1 King-size bedAir conditioningHeatingroom details
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Valet parking
- Room service
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
Spa & Leisure
- Indoor swimming pool
- Casino
- Sun terrace
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Massage
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
The Grand By Skycity features a culinary gem in Metita, a modern dining experience focusing on warm gatherings over exceptional meals. This eatery captures the spirit of shared moments, inviting guests to indulge in a cozy yet contemporary atmosphere that enhances every dining occasion.
Location
90 Federal Street, Auckland,
Explore Auckland
Local Highlights near The Grand By Skycity
SkyTower
1-minute walk
Iconic Auckland landmark offering stunning views. SkyWalk and SkyJump experiences available for thrill-seekers.
Auckland Art Gallery Toi o Tamaki
8-minute walk
Home to an impressive collection of NZ art. Free admission with guided tours available to explore cultural masterpieces.
Viaduct Harbour
18-minute walk
Popular waterfront area featuring restaurants and vibrant nightlife. A picturesque spot for dining and leisure.
Albert Park
9-minute walk
Lush park filled with gardens and statues, perfect for a stroll or picnic. Hosts various seasonal events and festivals.
Auckland SkyWalk
1-minute walk
Unique urban adventure walking around the SkyTower's edge, offering breathtaking views. Booking required for safety.
Myers Park Yoga
6-minute walk
Relaxing outdoor yoga sessions in a serene park setting. Check local schedules for classes frequented by locals.
Biking Around the Waterfront
11-minute walk
Biking trails along the waterfront are perfect for outdoor enthusiasts. Bike rentals available close to the hotel.
New Zealand Maritime Museum
11-minute walk
Experience NZ's maritime history with exhibits and guided tours. Perfect for families interested in sailing culture.
Depot Eatery & Oyster Bar
1-minute walk
Casual dining focusing on fresh oysters and local cuisine. Great for food lovers, with vegetarian options available.
Masu
1-minute walk
Japanese eatery focusing on robata cooking. Stylish atmosphere with sushi and sashimi that are crowd favorites.
The Grill by Sean Connolly
1-minute walk
Contemporary steakhouse featuring premium cuts and locally sourced ingredients. Reservations recommended for dinner.
Gusto at the Grand
1-minute walk
Elegant dining with Italian-inspired cuisine. Offers a cozy ambiance and options for various dietary needs.
Spark Arena
20-minute walk
Major venue for concerts and sports events. Vibrant atmosphere with a variety of shows scheduled throughout the year.
Aotea Centre
4-minute walk
Cultural hub featuring theater performances and art exhibitions. Suitable for all ages with diverse programming.
Vulcan Lane
8-minute walk
Lively laneway packed with bars and cafes, perfect for nightlife. Offers weekly live music events in a relaxed setting.
Aotea Square
6-minute walk
Community gathering spot hosting seasonal festivals and markets. Great spot for family-friendly entertainment.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel offers a full breakfast at the price of NZD 45 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Portuguese, Chinese, Arabic, Korean, Hindi, Bahasa Indonesian, Malay, Tagalog / Filipino
Number of floors:
21
Number of rooms:
332
Former name
skycity grand
Reviews and Ratings
Feedback about The Grand By Skycity from previous guests about their experience.
Show moreShow less
Pros
Clean room
Helpful staff
Comfy bed
Cons
Lost earrings
Room standard
Incorrect charges
Guest reviewsbased on 2167 reviews
George from United Kingdom
Single
Grand King Room
3 nights in November 2025
|
Reviewed: February 14, 2026
9.3/10
Fantastic stay
convenient location comfortable bed great view easy access
The location was really convenient. It was super easy to get around from there. The bed was comfortable. I slept like a baby! The room also had a great view. Access to the facilities was straightforward (everything was clearly signposted).
The elevator wait times were occasionally a little long, especially during peak hours.
Dining
9/10
The breakfast buffet included a wide array of choices. I particularly enjoyed the fresh fruit selection and the pastries (especially the croissants!). The restaurant seating area was spacious and well-kept.
Service
9/10
The reception staff were helpful and polite. They provided quick assistance with all my requests. The concierge service was efficient when arranging transportation and providing local information.
Rooms
10/10
My room included a separate shower and bathtub. The bathroom had ample counter space. The provided toiletries were high-quality, so I didn't have to use mine, and the room's climate control system was easy to adjust.
0 Helpful
|
Albert from Germany
Single
Grand King Room
3 nights in November 2025
|
Reviewed: January 29, 2026
9.0/10
Really good Stay in a Prime Location
central location easy access convenient pick-up
My room provided a beautiful view. The Sky Tower and bustling cityscape were visible. The hotel's central location gave me easy access to many restaurants. I found the Sky Bus pick-up point to be very convenient for airport transfers, located just downstairs!!!
I was surprised to find that the hotel bar closed quite early at 10 PM. I expected it to stay open later, given the hotel's prestige.
Location
10/10
The hotel boasts a prime position right within SkyCity. Airport limousine bus stops are nearby. The city center is very accessible. This location offered fantastic convenience for exploring the area.
Rooms
9/10
My room was spacious, clean, and beautifully designed. I slept very well in the comfortable bed. The room included a good shower, bathtub and various high quality amenities.
Facilities
8/10
The hotel offers a tunnel connecting directly to the casino. There is also a dedicated smoking area on the terrace. The pool and jacuzzi were also very good.
0 Helpful
|
Adrian from Germany
Single
Grand King Room Harbour View
3 nights in November 2025
|
Reviewed: January 26, 2026
5/10
Decent but Smelly Stay
stale odor long waits
The location was central so getting around wasn't difficult at all.
I really don't like the smell. The hotel had a strange, stale odor and the gym reeked too. It made working out unpleasant.
0 Helpful
Emma from United Kingdom
Couple
Grand King Room
3 nights in November 2025
|
Reviewed: January 18, 2026
6/10
subpar housekeeping service linen change
The buffet breakfast was acceptable , it had a wide selection of items.
I was DISAPPOINTED with the cleanliness . The housekeeping service was subpar , as I had to request vacuuming and linen changes several times. It seemed the staff did NOT properly identify the type of clothing , I found this concerning.
0 Helpful
Chad from United States
Single
Grand King Room
4 nights in August 2025
|
Reviewed: November 05, 2025
6/10
sloppy management bothered staff
The pool area was fine. It was adequately sized.
The bathrobe was missing from my room. i had to call the front desk to have it delivered. The linen management seemed sloppy. the staff seemed bothered by guests. Dealing with people looked to be a chore for them.
0 Helpful
James from United Kingdom
Couple
Grand King Room Harbour View
3 nights in August 2025
|
Reviewed: October 18, 2025
9/10
fantastic experience!
harbour view quick check-in high floor
My grand king room had a lovely harbour view from the high floor (i was on the 21st!). the location was perfect as it was close to all of the main attractions. i really appreciated the quick check-in process. It was super efficient.
0 Helpful
Show more reviews
FAQs
About The Grand By Skycity
What dining options are available at The Grand By Skycity?
On-site dining includes award-winning restaurants such as Gusto at the Grand, MASU, and The Grill.
What nearby attractions are close to The Grand By Skycity?
Nearby attractions include Sky Tower (0.3 km), Aotea Centre (0.5 km), and Auckland War Memorial Museum (3 km).
Does The Grand By Skycity have a fitness center?
Yes, the hotel features a fully equipped fitness centre with a 25-metre heated lap pool, sauna, and spa pool.
What amenities are included in the rooms at The Grand By Skycity?
Rooms include air conditioning, flat-screen TV with satellite channels, mini-fridge-bar, and coffee/tea making facilities.
Is breakfast available at The Grand By Skycity?
Breakfast is available for an additional charge of 45 NZD and must be arranged in advance.
What services are provided for business travelers at The Grand By Skycity?
Business services include meeting and conference facilities, as well as express check-in and check-out.
Do the staff at The Grand By Skycity speak multiple languages?
Some staff members can communicate in Chinese and can arrange Chinese breakfast options.
Does The Grand By Skycity offer spa services?
The hotel features a day spa, East Day Spa, which offers a full range of facial and body treatments.
What entertainment options are available at The Grand By Skycity?
Guests have access to a 24-hour casino located within the SkyCity entertainment complex.
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