What is the check-in and check-out policy at Citizenm London Bankside?
Check-in is at 14:00 and check-out is by 11:00.
CITIZENM LONDON BANKSIDE, London
Key details
Hotel Details
20 Lavington Street, London, SE1 0NZ,
- Close to the Tate Modern
Great
8.6
8.9
4.2
4.4
Dining
Rooms
Each room is equipped with an iPad that controls lighting, blinds, temperature, TV, and radio channels. Guests can stream content from Netflix, Prime, or Disney+ accounts via Chromecast at no extra charge. The en suite bathroom has a power rain shower with adjustable settings.
Communal Spaces & Design
The hotel has communal areas furnished with Vitra fittings and displays unique art showcases throughout the property. Guests can use free iMacs and a complimentary printing service in the lobby. The bar area serves draught beer, champagne, and cocktails in a space designed for social interaction.
Points of Interest
The hotel is a 2-minute walk from the Tate Modern and 600 metres from the Millennium Bridge. Borough Market and Shakespeare's Globe Theatre are within walking distance. St Paul's Cathedral is a 10-minute walk away, and London Bridge station is 500 metres from the property.
Services
The hotel has a 24-hour front desk with express self-service check-in and private check-out options. A
Highlights
Location: 2-minute walk from Tate Modern, 500m from London Bridge station
Rooms: iPad-controlled with Chromecast and rain shower
Dining: 24-hour CanteenM with hot meals and breakfast buffet
Technology: Free iMacs and printing service, self-check-in kiosks
Design: Vitra communal spaces and art showcases
“Citizenm London Bankside stands out with its tech-forward approach, especially the iPad-controlled rooms, though some might find the small room size reminiscent of Tokyo's efficient use of space. The hotel's communal areas foster a lively atmosphere that is great for socializing. I appreciate the hotel's location, near cultural hotspots like the Tate Modern and Borough Market, making it ideal for urban exploration.”
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- King Room2 persons155 sq. feet1 King-size bedAir conditioningHeatingroom details
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- No parking available.
Services
- Housekeeping
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
- iPad
Room decor
- Parquet floor
Show more
Dining Onsite
CanteenM at CitizenM London Bankside presents a delightful blend of local flavors and comforting favorites. This inviting dining space provides a cozy atmosphere, perfect for enjoying an array of thoughtfully crafted meals throughout the day.
Location
20 Lavington Street, London, SE1 0NZ,
Explore London
Nearby Experiences
Tate Modern
6 minutes' walk
Contemporary art museum showcasing works from the 20th century onward. Free admission to the main galleries.
Borough Market
8 minutes' walk
Vibrant market with diverse food stalls and local produce. Perfect for food lovers and offers tastings.
Shakespeare's Globe
7 minutes' walk
Reconstructed Shakespearean theater with performances and guided tours. Offers rich historical context.
The Shard
11 minutes' walk
Iconic skyscraper providing panoramic views of London. Visit the observation deck for an unforgettable experience.
Thames River Cruise
10 minutes' walk
Scenic boat tour on the River Thames, providing lovely views of London's landmarks. Tickets available online.
Yoga Classes at The Shard
11 minutes' walk
Relaxing yoga sessions with breathtaking views. Sessions can be booked in advance, catering to all skill levels.
Marco's New York Italian
1 minute' walk
Lively Italian-American eatery known for its friendly atmosphere and dishes like classic pasta and steaks.
The Refinery Bar & Restaurant
2 minutes' walk
Stylish dining spot offering modern British cuisine with seasonal ingredients. Great for casual lunches or dinners.
Caravan Bankside
2 minutes' walk
Trendy café and restaurant serving global dishes and specialty coffee. Ideal for brunch or a casual meal.
The Old Vic
15 minutes' walk
Renowned theater featuring classic and contemporary plays. Family-friendly performances available throughout the year.
Borough Market After Dark
8 minutes' walk
Evening market events with live music, offering a lively atmosphere and street food from around the world.
Getting around
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of GBP 20.5 per person.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are not allowed.
Number of floors:
6
Number of rooms:
192
Former name
citizenm southwark bankside
Reviews and Ratings
Feedback about Citizenm London Bankside from previous guests about their experience.
Show more
Pros
Friendly staff
Clean rooms
Excellent location
Comfortable room
Great common facilities
Cons
Cleaning issues
Late check-out issues
Guest reviewsbased on 7 reviews
Neil from Australia
Business traveller
King Room
3 nights in November 2025
|
Reviewed: February 17, 2026
9.0/10
Compact and convenient
good breakfast cute staff clean room easy access
The breakfast offered a good self-service selection. Staff members were cute and pleasant. My room was super clean and cozy. The location provides easy access to various attractions.
Facilities
9/10
The public areas offer varied spaces and furniture. There were many sofas available to relax. The hotel features trendy decor and a generally relaxed atmosphere..
Service
9/10
The staff at reception and the bar were helpful. Water was readily available in the bar area. The staff delivered prompt assistance when needed.
Rooms
8/10
The room had excellent blackout blinds. The bed felt a bit firm. Rooms were quiet, even when facing the street. The room size suits a short stay.
Location
10/10
The hotel is near many sites and restaurants. Two tube stations are nearby, offering connectivity. The location is great for accessing local attractions.
0 Helpful
|
Neil from Australia
Single
King Room
3 nights in November 2025
|
Reviewed: February 01, 2026
9.0/10
Modern Stay with Excellent Service
modern design king bed slick design friendly staff
The hotel features modern design elements with business-friendly spaces. My room had a king-size bed. The room's design felt slick despite its size. The staff provided fantastic service, exceeding expectations in friendliness and helpfulness..
My room lacked a kettle. I also noticed a slight inconvenience with the toilet structure.
Facilities
9/10
The hotel provides modern spaces ideal for business. The lobby offered comfortable working areas. A bar operated at the ground floor, along with a cafe.
Service
10/10
The staff members were consistently helpful. They addressed requests promptly and efficiently. Check-in and check-out processes were streamlined. The team always behaved with professionalism and warmth.
Rooms
8/10
The room was compact but well-designed. A large, comfortable bed ensured restful sleep. The room featured a modern aesthetic. The tablet controlled lighting and blinds easily.
Location
9/10
The hotel is close to cafes and restaurants. Transport options are convenient. Key attractions are within walking distance. Public transport is easily accessible from the hotel.
0 Helpful
|
Penelope from Greece
Business traveller
King Room
3 nights in November 2025
|
Reviewed: February 01, 2026
9.3/10
Modern and Convenient Stay
modern space big bed slick design fantastic staff
The hotel features modern spaces perfect for business needs. My king room had a big, comfortable bed. The room's design is slick, and the layout prevents it from feeling cramped, even though it isn't large. The staff provided fantastic service (they are 10/10).
Facilities
9/10
The hotel is easily accessible by public transport. The hotel design includes comfortable lobby workspaces. There is also a bar that provides food at all hours, offering convenient options (i loved that).
Rooms
9/10
The room includes an ipad for controlling tv, lights, blinds, and air conditioning. The shower had good water pressure and consistent temperature. The provided tv offers chromecast capabilities for streaming content from personal devices.
Location
10/10
The hotel is a short walk to Borough Market and Tate Modern. It is also conveniently located near many cafes and restaurants. Multiple transport options are nearby, which makes exploring simple.
0 Helpful
|
Thomas from Germany
Single
King Room
3 nights in October 2025
|
Reviewed: December 14, 2025
6/10
Acceptable stay with some issues
The location was convenient enough for getting around the city.
I experienced issues with the room's iPad. It controlled the lights, but it was unresponsive at times and I had to reset it. This was quite annoying-.
0 Helpful
Sawyer from United States
Single
King Room
3 nights in November 2025
|
Reviewed: December 05, 2025
9/10
Tech-Forward and Super clean
comfortable bed quiet room good room design
the king room had a comfortable bed. the room was quiet. the space featured good design and everything necessary (i especially liked the lighting controls).
0 Helpful
Jayden from Canada
Business traveller
king room
3 nights in November 2025
|
Reviewed: November 27, 2025
7/10
modern features with minor issues
easy app quality food smart ipad difficult control physical switch ipad operation
the app simplified check-in considerably, efficient. breakfast offered high-quality food and coffee. the ipad system controlled the room and it felt easy to use, also smart.
the ipad controlled climate and lights but was not well thought through. some lights had physical switches. other lights only worked via the ipad, frustrating.
0 Helpful
justin from canada
Single
king room
2 nights in November 2025
|
Reviewed: November 15, 2025
9/10
modern hotel stay
functional space big bed helpful staff
I appreciated the business-friendly spaces. the room featured a big bed. i found the staff very friendly. They were super helpful. the rooms aren't very big. but honestly, i did not feel closed in.
0 Helpful
Show more reviews
FAQs
About Citizenm London Bankside
What dining options are available at Citizenm London Bankside?
The hotel features a 24-hour CanteenM that serves sandwiches, warm dishes, and a breakfast buffet with local treats.
Which popular attractions are located near Citizenm London Bankside?
Nearby attractions include Tate Modern (0.5 km), Borough Market (0.5 km), and Millennium Bridge (0.5 km).
What amenities do the rooms at Citizenm London Bankside include?
Rooms feature a flat-screen TV, air conditioning, free Wi-Fi, and an iPad to control room settings.
What breakfast options are available at Citizenm London Bankside?
A breakfast buffet is available for an additional charge and includes coffee, tea, pastries, and cooked English breakfasts.
How can guests access the internet at Citizenm London Bankside?
Free high-speed Wi-Fi is available throughout the property.
What are the transportation options available near Citizenm London Bankside?
Southwark tube station is a 5-minute walk away, and Waterloo Rail and Underground station is less than 1 km from the hotel.
Does Citizenm London Bankside have any special features for business travelers?
The hotel includes a business center and meeting rooms for corporate travelers.
What is the distance from Citizenm London Bankside to London Bridge?
London Bridge is located 500 meters from the hotel.
What are the operating hours of the bar at Citizenm London Bankside?
The bar is open 24/7, serving draught beer, champagne, and cocktails.
Are there any shared spaces available at Citizenm London Bankside?
The hotel features contemporary shared living areas furnished with Vitra fittings.
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