CITIZENM LONDON BANKSIDE | London ★ Prime Downtown Location & Comfort

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Citizenm London Bankside Hotel Interior photo

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Key details

Hotel Details

20 Lavington Street, London, United Kingdom, SE1 0NZ

Close to the Tate Modern

Great

8.6

8.9

/10

4.2

4.4

Loved by Citizenm London Bankside Hotel guests

Comfortable beds
Central location
User-friendly room
Attentive staff

"Hotel was modern and quirky - a refreshing change"

Christopher from Jersey

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"The room was beautiful, spotlessly clean with a comfy bed, good view and neat way to control everything in the room via an iPad."

aludbrook from United Kingdom

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"For a European hotel, the bed was AMAZING."

Oscar

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Amenities

CitizenM Southwark Bankside offers self check-in and self check-out services, allowing guests to manage their arrival and departure at their convenience. The hotel includes a 24-hour gym equipped with state-of-the-art cardio equipment and weights, ensuring fitness enthusiasts can maintain their routine. Additionally, the hotel features a vibrant lobby space with cozy seating and a bar that serves a variety of drinks and snacks.

Rooms

Each room at CitizenM Southwark Bankside offers a king-size bed with luxurious bedding and high-quality pillows for a restful night. The rooms are equipped with mood lighting, a large flat-screen TV, and a tablet that allows control over room settings and media. Each bathroom provides XL rain showers to enhance the experience of relaxation.

Location

Situated near London's cultural landmarks, CitizenM Southwark Bankside is a short walk from the Tate Modern and the Globe Theatre. The hotel is conveniently located near Blackfriars and Southwark tube stations, granting easy access to other parts of the city. Guests are within reach of the historic Borough Market, a well-known food market offering a variety of culinary delights.

Dining

The hotel features an on-site bar and restaurant serving gourmet meals and a range of drinks throughout the day. Guests can enjoy an all-you-can-eat breakfast buffet that includes fresh pastries, fruit, and hot options. The 24/7 canteenM allows for easy access to food and drinks at any hour.

Business Facilities

CitizenM Southwark Bankside hosts several meeting rooms equipped with high-definition screens and Wi-Fi for seamless business interactions. The hotel offers a unique solution for remote meetings with large spaces designed for collaboration and networking. Guests can also benefit from 24/7 access to printing and copying services within the hotel.

Highlights

Location: Short walk from Tate Modern

Rooms: King-size bed with luxurious bedding

Dining: All-you-can-eat breakfast buffet

Amenities: 24-hour gym with state-of-the-art equipment

“Citizenm London Bankside stands out with its tech-forward approach, especially the iPad-controlled rooms, though some might find the small room size reminiscent of Tokyo's efficient use of space. The hotel's communal areas foster a lively atmosphere that is great for socializing. I appreciate the hotel's location, near cultural hotspots like the Tate Modern and Borough Market, making it ideal for urban exploration.”

Charlotte EvansHead of Editorial at Hotelsdowntown

Location: Perfect

9.1/10Review score

Map View

Highlights from guests

Room FeaturesTech-Savvy Bliss

The room's iPad controlled everything: lights, blinds, even mood lighting in the shower! It was super easy to use and very cool.

Kristin from Australia

Review on

BedroomSleep Sanctuary

The bed was incredibly spacious and comfortable. I had one of the best nights' sleep ever.

Simon H from United Kingdom

Review on

DiningBreakfast Best!

Breakfast was truly amazing. The coffee was great and the value was very good. I'll be back for more!

Saoirse from Ireland

Review on

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Select room type

Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.

King Room

2 persons

155 sq. feet

1 King-size bed

Shower

Heating

room details

King Room High Floor

2 persons

155 sq. feet

1 King-size bed

Shower

Heating

room details

King Room Accessible

2 persons

155 sq. feet

1 King-size bed

Shower

Heating

room details

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Find the best rates for your travel dates now!

Facilities

Hotel has comfortable rooms, premium services, and a prime downtown location

Facilities: Great

8.7/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Services

Housekeeping

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Soundproofed rooms
Ironing facilities

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
iPad

Room decor

Parquet floor

Dining Onsite

CanteenM at CitizenM London Bankside presents a delightful blend of local flavors and comforting favorites. This inviting dining space provides a cozy atmosphere, perfect for enjoying an array of thoughtfully crafted meals throughout the day.

Citizenm London Bankside Hotel Restaurant photo

canteenM

Contemporary casual dining

Ambiance

Relaxed living room setting featuring iconic Vitra furniture and a extensive MENDO library collection.

Key Offerings

An enticing hot and cold breakfast buffet with local treats and familiar comforts, plus a selection of sandwiches and warm dishes available 24 hours. Indulge in freshly baked pastries and vibrant fruits.

Reservation

Open for Breakfast, Lunch, and Dinner; 24-hour service.

Citizenm London Bankside Hotel Location

20 Lavington Street, London, United Kingdom, SE1 0NZ

Map view

20 Lavington Street, London, United Kingdom, SE1 0NZ

City landmarks

Landmark

Coca-Cola London Eye

1.1 mi

Castle

Tower of London

1.1 mi

Harbour

Tower Bridge

3700 ft

Market

Borough Market

2200 ft

Museum

The British Museum

1.6 mi

Garden

Buckingham Palace

1.9 mi

Square

Trafalgar Square

1.3 mi

Church

Westminster Abbey

1.3 mi

Museum

National Gallery

1.3 mi

Landmark

Big Ben

1.8 mi

Church

St Paul's Cathedral

4000 ft

Park

Sky Garden

5100 ft

Public Building

Houses of Parliament

1.4 mi

Museum

Imperial War Museums

1.0 mi

Monument

Monument to the Great Fire of London

4400 ft

Museum

Museum of London

1.0 mi

Landmark

The Shard

3000 ft

Bridge

London Bridge

3200 ft

Landmark

Churchill War Rooms

1.4 mi

Opera House

Covent Garden

1.6 mi

Landmark

The View from The Shard

2600 ft

Aquarium

SEA LIFE Centre London Aquarium

1.2 mi

Museum

HMS Belfast

4700 ft

Church

Southwark Cathedral

2400 ft

Public Building

Central Criminal Court

5200 ft

Bridge

Southwark Bridge

2300 ft

Event hall

Somerset House

1.3 mi

Church

All Hallows By The Tower

1.1 mi

Nearby

Gallery

Tate Modern

1700 ft

Theatre

Shakespeare's Globe

1700 ft

Restaurants

Marco's New York Italian

300 ft

17 Lavington Street London Bridge

The Refinery Bar & Restaurant

500 ft

110 Southwark Street Blue Fin Building

Itsu

400 ft

65 Southwark Street The Harlequin Building

Loft

300 ft

77 Southwark Street 75-79 Southwark Street

Tonkotsu

500 ft

4 Canvey Street

Caravan Bankside

600 ft

Metal Box Factory Business Centre 30 Great Guildford Street

Tossed

700 ft

6 Canvey Street

Miraflores Bar & Lounge

700 ft

60 Southwark Street

Explore London

Nearby Experiences

Tate Modern

6 minutes' walk

Contemporary art museum showcasing works from the 20th century onward. Free admission to the main galleries.

Borough Market

8 minutes' walk

Vibrant market with diverse food stalls and local produce. Perfect for food lovers and offers tastings.

Shakespeare's Globe

7 minutes' walk

Reconstructed Shakespearean theater with performances and guided tours. Offers rich historical context.

The Shard

11 minutes' walk

Iconic skyscraper providing panoramic views of London. Visit the observation deck for an unforgettable experience.

Thames River Cruise

10 minutes' walk

Scenic boat tour on the River Thames, providing lovely views of London's landmarks. Tickets available online.

Yoga Classes at The Shard

11 minutes' walk

Relaxing yoga sessions with breathtaking views. Sessions can be booked in advance, catering to all skill levels.

Marco's New York Italian

1 minute' walk

Lively Italian-American eatery known for its friendly atmosphere and dishes like classic pasta and steaks.

The Refinery Bar & Restaurant

2 minutes' walk

Stylish dining spot offering modern British cuisine with seasonal ingredients. Great for casual lunches or dinners.

Caravan Bankside

2 minutes' walk

Trendy café and restaurant serving global dishes and specialty coffee. Ideal for brunch or a casual meal.

The Old Vic

15 minutes' walk

Renowned theater featuring classic and contemporary plays. Family-friendly performances available throughout the year.

Borough Market After Dark

8 minutes' walk

Evening market events with live music, offering a lively atmosphere and street food from around the world.

Getting around

City Centre

London24 min · 1.2 mi

Airports

London City (LCY)20 min · 8.0 mi

London Heathrow (LHR)45 min · 18.6 mi

Train

London Waterloo East railway station10 min · 2700 ft

Blackfriars Railway Station11 min · 3000 ft

Underground

Southwark tube6 min · 1700 ft

Bus

Bus stop10 min · 2700 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 11 am

Guest Parking

No parking available.

Internet

Wireless internet is available in for free.

Breakfast

A full breakfast is served at the price of GBP20 per person per day.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Number of floors:

Number of rooms:

180

Former name

citizenm southwark bankside

Reviews and Ratings

Feedback about Citizenm London Bankside Hotel from previous guests about their experience.

Review summary

Based on recent reviews

CitizenM London Bankside is widely appreciated for its modern design, featuring cool, tablet-controlled rooms with comfortable beds and effective blackout curtains, ensuring a quiet environment. Its fantastic location near Borough Market provides easy access to attractions like the Tate Modern, Tower Bridge, and St Paul's, with great bars and cafes nearby. Some guests have found the rooms to be on the smaller side, but overall, the hotel's location and features make it a popular choice, especially with a 24/7 bar area.

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Review score

Based on 1913 verified reviews

8.5/10

Great

88%

Recommend

Staff

9.2/10

Location

9.1/10

Breakfast

8.2/10

Paid Wi-Fi

8.2/10

Pros

Friendly staff

Clean rooms

Excellent location

Comfortable room

Great common facilities

Cons

Cleaning issues

Late check-out issues

Neil from Australia

Business traveller

King Room

3 nights in November 2025

Reviewed:February 17, 2026

9.0/10

Compact and convenient

good breakfastcute staffclean roomeasy access

The breakfast offered a good self-service selection. Staff members were cute and pleasant. My room was very comfy and tidy. The location provides easy access to various attractions.

Facilities

9/10

The public areas offer varied spaces and furniture. There were many sofas available to relax. The hotel features trendy decor and a generally relaxed atmosphere..

Service

9/10

The staff at reception and the bar were helpful. Water was readily available in the bar area. The staff delivered prompt assistance when needed.

Rooms

8/10

The room had excellent blackout blinds. The bed felt a bit firm. Rooms were quiet, even when facing the street. The room size suits a short stay.

Location

10/10

The hotel is near many sites and restaurants. Two tube stations are nearby, offering connectivity. The location is great for accessing local attractions.

0 Helpful

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Neil from Australia

Single

King Room

3 nights in November 2025

Reviewed:February 01, 2026

9.0/10

Modern Stay with Excellent Service

modern designking bedslick designfriendly staff

The hotel features modern design elements with business-friendly spaces. My room had a king-size bed. The room's design felt slick despite its size. The staff provided fantastic service, exceeding expectations in friendliness and helpfulness..

My room lacked a kettle. I also noticed a slight inconvenience with the toilet structure.

Facilities

9/10

The hotel provides modern spaces ideal for business. The lobby offered comfortable working areas. A bar operated at the ground floor, along with a cafe.

Service

10/10

The staff members were consistently helpful. They addressed requests promptly and efficiently. Check-in and check-out processes were streamlined. The team always behaved with professionalism and warmth.

Rooms

8/10

The room was compact but well-designed. A large, comfortable bed ensured restful sleep. The room featured a modern aesthetic. The tablet controlled lighting and blinds easily.

Location

9/10

The hotel is close to cafes and restaurants. Transport options are convenient. Key attractions are within walking distance. Public transport is easily accessible from the hotel.

0 Helpful

Penelope from Greece

Business traveller

King Room

3 nights in November 2025

Reviewed:February 01, 2026

9.3/10

Modern and Convenient Stay

modern spacebig bedslick designfantastic staff

The hotel features modern spaces perfect for business needs. My king room had a big, comfortable bed. The room's design is slick, and the layout prevents it from feeling cramped, even though it isn't large. The staff provided fantastic service (they are 10/10).

Facilities

9/10

The hotel is easily accessible by public transport. The hotel design includes comfortable lobby workspaces. There is also a bar that provides food at all hours, offering convenient options (i loved that).

Rooms

9/10

The room includes an ipad for controlling tv, lights, blinds, and air conditioning. The shower had good water pressure and consistent temperature. The provided tv offers chromecast capabilities for streaming content from personal devices.

Location

10/10

The hotel is a short walk to Borough Market and Tate Modern. It is also conveniently located near many cafes and restaurants. Multiple transport options are nearby, which makes exploring simple.

0 Helpful

Thomas from Germany

Single

King Room

3 nights in October 2025

Reviewed:December 14, 2025

6/10

Acceptable stay with some issues

convenient locationunresponsive ipad

The location was convenient enough for getting around the city.

I experienced issues with the room's iPad. It controlled the lights, but it was unresponsive at times and I had to reset it. This was quite annoying-.

0 Helpful

Sawyer from United States

Single

King Room

3 nights in November 2025

Reviewed:December 05, 2025

9/10

Tech-Forward and Super clean

comfortable bedquiet roomgood room design

the king room had a comfortable bed. the room was quiet. the space featured good design and everything necessary (i especially liked the lighting controls).

0 Helpful

Jayden from Canada

Business traveller

king room

3 nights in November 2025

Reviewed:November 27, 2025

7/10

modern features with minor issues

easy appquality foodsmart ipaddifficult controlphysical switchipad operation

the app simplified check-in considerably, efficient. breakfast offered high-quality food and coffee. the ipad system controlled the room and it felt easy to use, also smart.

the ipad controlled climate and lights but was not well thought through. some lights had physical switches. other lights only worked via the ipad, frustrating.

0 Helpful

justin from canada

Single

king room

2 nights in November 2025

Reviewed:November 15, 2025

9/10

modern hotel stay

functional spacebig bedhelpful staff

I appreciated the business-friendly spaces. the room featured a big bed. i found the staff very friendly. They were super helpful. the rooms aren't very big. but honestly, i did not feel closed in.

0 Helpful

FAQs

About Citizenm London Bankside

Which landmarks are closest to the Citizenm London Bankside Hotel?

Tate Modern is one of the top-rated landmarks (9/10) placed within a 6-minute walk from the Citizenm London Bankside Hotel.

What is the closest airport to Citizenm London Bankside Hotel?

London City airport is located within a 27-minute drive (15 km) from Citizenm London Bankside Hotel.

Can we park our car at the hotel?

Guests of the hotel can take advantage of a car park.

What payment methods are available in the stylish 4-star Citizenm London Bankside Hotel?

At the stylish 4-star Citizenm London Bankside Hotel, guests can pay using Visa, American Express, and Diners Club as well as other payment methods.

Is the 4-star Citizenm London Bankside Hotel equipped with amenities for persons with disabilities?

Yes, the 4-star Citizenm London Bankside Hotel provides wheelchair access and rooms with accessible facilities to improve the experience for the guests with special needs.

Are there any business facilities featured at the hotel?

Yes, for business travellers the hotel provides conference facilities and a laptop safe.

Are there any cleaning services provided at the 4-star Citizenm London Bankside Hotel?

Yes, the 4-star Citizenm London Bankside Hotel offers dry cleaning service and housekeeping.

Which facilities are provided in the stylish 4-star Citizenm London Bankside Hotel?

Top locations of the stylish 4-star Citizenm London Bankside Hotel include a restaurant and luggage storage, whereas guests' safety will be ensured with 24-hour security and luggage storage.