Hotel Ambassador Vienna Interior photo The photo shows a brightly lit interior space, likely a hotel lobby or event venue, with a focus on a couple and a floral arrangement. 

A large, ornate crystal chandelier dominates the upper left of the frame, casting a warm glow on the scene. BelowHotel Ambassador Vienna Exterior photo The photo shows a street scene in a European city, likely Paris, featuring grand, ornate buildings and a prominent fountain in the foreground. 

The buildings are multi-story, with classical architectural details like balconies, pilasters, and decoraHotel Ambassador Vienna Macro Details photo The photo features a beautifully set table with two elegant champagne flutes positioned next to a silver ice bucket that holds a bottle of champagne. In the foreground, there is a box of chocolates with a blue ribbon, suggesting a special occasion. T

HOTEL AMBASSADOR, Vienna

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From$262 /night
Check-in
17Jul
Check-out
18Jul
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Details

Kaerntner Strasse 22, Vienna, 1010
-
Near the Historic Center of Vienna
Great
8.8
9.2
/10
3.4
/5

Historic hotel on Vienna's Kärntner Straße shopping street

Location & Surroundings

The hotel sits directly on Kärntner Straße, Vienna's main shopping street, with St. Stephen's Cathedral, the Vienna State Opera, and the Hofburg Imperial Palace within a 5-minute walk. Stephansplatz and Karlsplatz Underground Stations are 200 meters from the entrance, providing direct connections across the city. The Neuer Markt square, overlooked by the hotel's winter garden, offers immediate access to cafes, shops, and the Capuchin Church.

Rooms & Suites

Each room is individually decorated with select antiquities and includes adjustable air conditioning, satellite TV, a minibar, and a safe. Business Double Rooms and Apartments offer separate living areas, with some apartments featuring a full kitchen, a private terrace, and 270-degree city views. The hotel's Marlene Dietrich Suite, named after the famous guest, provides a spacious parlor and soundproofed windows overlooking the square.

Dining & Bars

The on-site restaurant serves Austrian cuisine and seasonal dishes, with a winter garden overlooking the historic Neuer Markt square. The atrium bar offers cocktails, coffee, and snacks, while in summer an open-air café operates directly on Kärntner Straße. Breakfast includes a buffet with made-to-order omelets and champagne, served in a stylish dining area.

Services & Amenities

A 24-hour concierge desk handles currency exchange, express check-in/out, luggage storage, and tour bookings, while the hotel offers airport shuttle, car hire, and parking in an underground garage. Laundry, dry cleaning, and ironing service are available, and the hotel provides meeting/banquet facilities with fax and photocopying. All rooms are soundproofed, and the hotel is pet-friendly, with non-smoking floors and a lift to all levels.

Heritage & Notable Guests

Opened in 1898, the hotel has hosted figures such as Marlene Dietrich and Mark Twain, and retains traditional Viennese decor with high plaster ceilings and wooden doors. A themed room is dedicated to notable historical figures, and the hotel offers complimentary free room upgrades to returning guests. The Hofburg Congress and Event Centre is a 10-minute walk away, making it suitable for business travelers.

Highlights

Location: On Kärntner Straße, 200 m from Stephansplatz metro

Rooms: Marlene Dietrich Suite with panoramic square views

Dining: Winter garden restaurant with Austrian cuisine

Service: 24-hour concierge, airport shuttle, pet-friendly

Heritage: Opened 1898, hosted Mark Twain and Marlene Dietrich

“Hotel Ambassador presents a curious case; the property clearly banks on its storied past and prime Kärntner Straße location. While spacious rooms and a winter garden charm, I noted some reports of service inconsistencies that detract from the 5-star billing. It appears a classic facade doesn't guarantee a flawless modern experience.”
Hotel logo
Charlotte EvansHead of Editorial at Hotelsdowntown

Select room type

Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
  • Classic Double Room
    2 persons
    22 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
  • Double Room
    2 persons
    32 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
  • Apartment
    2 persons
    42 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub

Check Availability & Prices

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Check-in/ Check-out

Facilities

Hotel has comfortable rooms, premium services, and a prime downtown location
Facilities: Great
8.6/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Luggage storage
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key access

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

At Hotel Ambassador, indulge in European-inspired dining with a modern twist. The inviting restaurant features an open view kitchen and a charming winter garden that overlooks the iconic fountain by Raphael Donner, creating a delightful backdrop for each meal.
Hotel Ambassador Vienna Restaurant photo The photo shows a bright and elegant restaurant setting, likely a fine dining establishment. The focus is on a table set for a meal, with white linens, yellow chairs, and tasteful decorations. 

The table is covered with a crisp white tablecloth and
Hotel Ambassador Vienna Restaurant photo The photo shows a brightly lit, modern restaurant with a sophisticated ambiance. Large floor-to-ceiling windows dominate the scene, offering a view of the city outside, complete with buildings and a glimpse of what might be a bridge. The restaurant a
Hotel Ambassador Vienna Restaurant photo The photo shows a brightly lit dining room, likely in a hotel or upscale restaurant, set up for a breakfast buffet. The room has a warm, inviting atmosphere with wooden floors and light beige walls. Large windows on the right side of the room are cov

Ambassador

European
Ambiance
Modern setting with an integrated open view kitchen and a winter garden that provides scenic views of the famous fountain.
Key Offerings
A festive dinner experience with a focus on seasonal ingredients, prepared with an artistic flair that showcases the essence of European cuisine.
Reservation
Recommended for dinner.
Open daily from 18:00 to 22:30.

Location

Kaerntner Strasse 22, Vienna, 1010
Explore Vienna
Explore Vienna's Vibrance
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
St. Stephen's Cathedral
St. Stephen's Cathedral
5 minutes' walk
Gothic architecture and stunning towers provide a captivating view of Vienna. Enjoy guided tours and explore its rich history.
Vienna State Opera
Vienna State Opera
6 minutes' walk
Renowned for its opera performances, exquisite architecture, and guided tours revealing behind-the-scenes secrets.
Hofburg Palace
10 minutes' walk
A magnificent imperial palace with museums and the Spanish Riding School. Every corner holds a piece of Vienna's history.
Museum of Art History
Museum of Art History
13 minutes' walk
Home to significant art collections, it's an ideal stop for art lovers. Don't miss special exhibitions and guided tours.
Vienna's Parks
15 minutes' walk
Relax or enjoy picnics in Stadtpark or Volksgarten, popular green spaces offering beautiful landscapes and serene pathways.
Bike Tours
10 minutes' ride
Guided bike tours available nearby, offering an active way to see the city's highlights. Rentals are easily accessible.
Figlmüller
7 minutes' walk
Famous for its traditional Wiener Schnitzel, this restaurant offers a cozy atmosphere and a taste of Viennese cuisine. Reservations recommended.
Demel
7 minutes' walk
A historic café known for its coffee and exquisite pastries. Perfect for indulging in a sweet treat or light lunch.
Medusa Restaurant & Club
1 minute' walk
A lively spot featuring DJ music and themed nights, ideal for a fun night out. Perfect for dancing and enjoying vibrant cocktails.
Albertina Theater
4 minutes' walk
Offers live performances and cultural events. An engaging option for theater lovers and those interested in local art.
Getting around <br />
  • City Centre
    Vienna 4 min  ·  1000 ft
  • Airports
    Vienna International (VIE) 32 min  ·  12.9 mi
  • Train
    Rennweg Train Station 20 min  ·  1.0 mi
  • Underground
    Stephansplatz Station 4 min  ·  1000 ft
    Karlsplatz 8 min  ·  2000 ft
  • Bus
    Bus stop 3 min  ·  700 ft
Unlock Exclusive Early Booking Rates
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Check Rates
Property information and rules
Check-in
from 15:00-23:30
Check-out
from 04:00-11:00
Guest Parking
Public parking is possible at a location nearby at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of EUR 25 per person per day.
Pets
Pets are allowed on request.
Languages
German
Number of floors:
5
Number of rooms:
61
Former name
Hotel Ambassador Wien

Reviews and Ratings

Feedback about Hotel Ambassador from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Hotel Ambassador enjoys a superb location, right in the heart of the city center, allowing easy access to attractions like St Stephen's church. Guests often comment on the spacious rooms, some featuring balconies with city views and interiors with a vintage look, while others appreciated the chandeliers. The breakfast, particularly when enjoyed in the conservatory overlooking the square, is a highlight for many; however, some have found the decor to be a bit dated. The internal courtyard with a bar also appears to be a recurring point of interest.
Show moreShow less
Review score
Based on 2356 verified reviews
8.4 /10
Great
88 %
Recommend
Location
9.8/10
Comfort
9.1/10
Paid Wi-Fi
7.9/10
Breakfast
8.0/10
Pros
Excellent location
Free room upgrade
Walking distance
Underground parking
Cons
Unwelcoming staff
Excessive noise
Guest reviews
based on 2356 reviews
8.4/10
based on 770 reviews
4/5
based on 6858 reviews
8.8/10
Riley from Australia
Single
Double Room
3 nights in November 2025
|
Reviewed: February 02, 2026
7/10
classic look spacious room mediocre welcome missing iron
the hotel was very central. i really liked that the building had a classic look. the room was also very spacious, it was bigger than i expected.
the welcome was mediocre and not overly friendly. i noticed some features you often find in smaller hotels were missing, like an iron and board.
0 Helpful
Emily from United Kingdom
Double Room
3 nights in November 2025
|
Reviewed: December 24, 2025
9/10
high ceilings varied buffet modern fittings
the room featured high ceilings and chandeliers. i found the breakfast to be a varied buffet. the bathroom included modern fittings..
the comforter was small for two people sharing a bed..
0 Helpful
riley from united kingdom
Single
classic double room
4 nights in November 2025
|
Reviewed: December 24, 2025
9.0/10

central and quiet stay

lift system good restaurant central location magnificent building
The lift system worked very well. there were many good restaurants within walking distance. I found this especially convenient. the hotel's location felt very central. it was surprisingly quiet, considering its proximity to many magnificent buildings.
the bar felt a little soulless to me.
Dining
9/10
Breakfast offered a wide selection, including both hot and cold items. fresh pastries were available daily. I particularly enjoyed the croissants. the dining area was clean and well kept.
Service
10/10
The staff provided quick responses to requests. they promptly addressed inquiries. housekeeping maintained a high standard of cleanliness. The rooms were super clean. staff offered assistance with directions. This helped me navigate the local area.
Rooms
9/10
my room included air conditioning. the decor was elegant and the room felt spacious. amenities included a mini-bar, a safe, and a television. the bathroom had a shower and bathtub.
Facilities
8/10
the hotel provided complimentary wifi. the lobby offered comfortable seating. a concierge service was available, this was helpful. the hotel had meeting rooms available for business purposes.
0 Helpful
|
Show more
Ryan from United Kingdom
Couple
classic double room
3 nights in November 2025
|
Reviewed: December 22, 2025
8.5/10

a romantic getaway

great location easy access helpful staff
the location was perfect. the staff changed my aunt's room to easy access from the lift. they found out my aunt's knees were hurt. she could not walk up the stairway.
the level of noise in the room was unbearable. the amenities were zero! no shampoo or conditioner.
Facilities
9/10
the hotel offers modern facilities of top quality for a wonderful stay. The staff is professional and kind, which adds to the positive atmosphere, but the hotel misses a relaxing and well-decorated bar.
Dining
8/10
i had a lovely breakfast with very nice staff attending to our needs. The breakfast includes varied food and beverage options that are delicious. The location is perfect with local eateries nearby!
0 Helpful
|
Show more
Stefan from Germany
Couple
Classic Double Room
3 nights in November 2025
|
Reviewed: December 02, 2025
6/10
nightclub noise missing amenities
I was initially pleased with the central location, near the shopping area. the noise level at night was unexpected. A nightclub nearby caused thudding sounds, and street noise continued until early morning. The lack of basic amenities like shampoo and bottled water was also disappointing.
0 Helpful
Riley from United States
Couple
Double Room
3 nights in August 2025
|
Reviewed: October 21, 2025
9/10
central location pleasant feature small balconies
i found the location to be really central. walking everywhere was very easy because of this. our room included a bath and that was a pleasant feature. we had two small balconies because our room sat at a corner.
the hotel rooms had very old furniture and it was not so nice.
0 Helpful
FAQs
About Hotel Ambassador
What is the distance of Hotel Ambassador from St. Stephen's Cathedral?
Hotel Ambassador is located 200 m from St. Stephen's Cathedral.
What are the check-in and check-out times at Hotel Ambassador?
Check-in at Hotel Ambassador starts at 15:00, and check-out is by 11:30.
Is parking available at Hotel Ambassador?
Public parking is available nearby for 35 EUR per day.
What dining options does Hotel Ambassador offer?
Hotel Ambassador features an on-site restaurant serving Austrian cuisine and seasonal dishes.
What amenities are included in the rooms at Hotel Ambassador?
Rooms at Hotel Ambassador come equipped with adjustable air conditioning, satellite TV, a minibar, and a safe.
What is the closest metro station to Hotel Ambassador?
The closest metro station to Hotel Ambassador is Stephansplatz, located 250 m away.
How far is Hotel Ambassador from the Hofburg Imperial Palace?
Hotel Ambassador is approximately 0.5 km from the Hofburg Imperial Palace.
Does Hotel Ambassador provide a welcome drink upon arrival?
Guests at Hotel Ambassador receive a welcome drink upon arrival.
What additional charges apply for breakfast at Hotel Ambassador?
Breakfast at Hotel Ambassador is available for an additional charge of 30 EUR.
Is there a bar available at Hotel Ambassador?
Hotel Ambassador features an atrium bar that serves cocktails, coffee, and snacks.
Are there any notable attractions within walking distance of Hotel Ambassador?
Nearby attractions include Vienna State Opera and the Imperial Crypt, both within a 10-minute walk.

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