CitizenM London Victoria Station | 8.7 Rating * iPad-Controlled Rooms

Name: CITIZENM LONDON VICTORIA STATION, London
Address: 292 Vauxhall Bridge Road, London, Greater London, SW1V 1AE
Price range: US$151+
Rating: 8.7

34 photos

Citizenm London Victoria Station Hotel Interior photo

Citizenm London Victoria Station Hotel Exterior photo

Citizenm London Victoria Station Hotel Room photo

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Key details

Hotel Details

292 Vauxhall Bridge Road, London, SW1V 1AE

Steps from Buckingham Palace

Great

8.7

9.4

/10

4.5

Loved by Citizenm London Victoria Station guests

Comfortable beds

High-tech gadgets

Efficient check-in

Convenient location

Well-designed rooms

"Excellent, very clean,small but all the updated electronic amnenities from electronic blackout to shower changing colors"

Ramon from Puerto Rico

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"Room was cozy high tech, with everything controllable from an iPad."

gdkm6soue3 from Hong Kong

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"We were able to walk to Big Ben, Westminster Abbey, the London Eye, and Buckingham Palace."

Renee

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4-star tech-driven hotel 400 meters from Victoria Station

Rooms & Technology

Each room comes with an iPad that controls lighting, blinds, TV, and shower mood lights. The rain shower in the private bathroom offers a spacious layout separate from the sink area. A flat-screen TV with cable channels and a safety deposit box are standard in every air-conditioned room.

Sustainability

The hotel uses wind and solar energy to reduce its environmental footprint. Allergy-free rooms and soundproof windows ensure a quiet stay despite the central London location. An eco-friendly design is paired with a 24-hour front desk for guest convenience.

Dining & Bar

A buffet breakfast with vegetarian and vegan options is served each morning using local ingredients. The on-site restaurant and bar offer a lively atmosphere with late-night service until closing. Guests can also enjoy a snack bar and a coffee house on the property.

Location & Transport

The hotel is a 3-minute walk from Victoria Train Station, providing direct links to Gatwick Airport and the London Underground. Buckingham Palace, Westminster Abbey, and St James's Park are all within a 15-minute walk. The Victoria Underground Station offers access to the Circle and District lines for easy city exploration.

Business & Services

A business center with desks and ironing facilities is available for business travelers. Free high-speed WiFi covers all areas of the hotel, including the shared lounge and TV area. Flexible check-in and check-out times are supported by a 24-hour front desk and private check-in/check-out kiosks.

Highlights

Tech: iPad-controlled room features

Sustainability: Wind and solar energy use

Location: 400 meters from Victoria Station

Dining: Breakfast with vegetarian & vegan options

Rooms: Soundproof and allergy-free

Business: 24-hour front desk & business center

“Close to Victoria Station, this hotel stands out with its high-tech, iPad-controlled rooms and modern, sustainable ethos; the lively bar makes it a social hub, open late. The innovative room design maximizes space, and the location puts you within easy reach of Buckingham Palace. A smart choice for those seeking both convenience and a contemporary vibe.”

Charlotte EvansHead of Editorial at Hotelsdowntown

Select room type

Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.

King Room
2 persons
14 sq. feet
1 King-size bed
Air conditioning
Heating
room details
King Room High Floor
2 persons
14 sq. feet
1 King-size bed
Air conditioning
Heating
room details
King Room Premium View
2 persons
14 sq. feet
1 King-size bed
Air conditioning
Heating
room details

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Check-in/ Check-out

Facilities

Hotel has comfortable rooms, premium services, and a prime downtown location

Facilities: Great

8.9/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Services

Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Business centre

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Ironing facilities

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
iPad

Room decor

Parquet floor

Dining Onsite

CanteenM at CitizenM London Victoria Station offers a delightful array of meal options that reflect both comfort and creativity. Enjoy all-day dining in a vibrant atmosphere, making each visit a satisfying experience for both travelers and locals alike.

Citizenm London Victoria Station Hotel Restaurant photo

CanteenM

International with buffet and vegetarian/vegan options

Ambiance

Casual and contemporary, featuring a welcoming shared lounge that invites relaxation and socializing.

Key Offerings

A diverse breakfast buffet with vegetarian and vegan choices, along with delicious lunch and dinner menus that cater to a variety of tastes.

Reservation

Not needed

Open for breakfast, lunch, and dinner.

Location

292 Vauxhall Bridge Road, London, SW1V 1AE

Explore London

Explore London from CitizenM Victoria

Buckingham Palace

10 minutes' walk

Official royal residence, known for the Changing of the Guard; beautiful gardens and free access during summer months.

Westminster Cathedral

10 minutes' walk

Impressive Roman Catholic cathedral featuring stunning mosaics; daily services and tours available.

The Queen's Gallery

10 minutes' walk

Home to rotating exhibitions of art from the Royal Collection; a must-see for art lovers, with family-friendly activities.

Biking in Hyde Park

25 minutes' walk

Bike rental stations available for scenic rides in one of London's largest parks; perfect for families and solo explorers.

Relaxation at Bessborough Gardens

8 minutes' walk

Serene riverside gardens ideal for leisurely strolls and picnics, featuring beautiful floral displays and seating areas.

Il Posto

4 minutes' walk

Charming Italian restaurant offering handmade pasta, locally sourced ingredients, and a cozy atmosphere. Reservations recommended.

Tozi Restaurant & Bar

8 minutes' walk

Casual dining spot serving Venetian-inspired small plates and vibrant cocktails, a favorite for social gatherings.

The Apollo Victoria Theatre

10 minutes' walk

Home to popular musicals like Wicked; vibrant ambiance perfect for a night out with family or friends.

The Comedy Store

10 minutes' drive

Legendary comedy venue featuring top performances; check out weekly shows for laughter-filled nights suitable for all ages.

Getting around <br />

City Centre
London 20 min · 1.0 mi
Airports
London City (LCY) 27 min · 10.8 mi
London Heathrow (LHR) 41 min · 16.7 mi
Train
London Victoria Metro Station 3 min · 700 ft
Underground
Victoria Underground Station 3 min · 700 ft
Bus
Bus stop 3 min · 700 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 11 am

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of GBP20 per person per day.

Pets

Pets are not allowed.

Number of floors:

Number of rooms:

226

Reviews and Ratings

Feedback about Citizenm London Victoria Station from previous guests about their experience.

Review summary

Based on recent reviews

CitizenM London Victoria Station is often praised for its excellent location, just a short walk from Victoria Station and within easy reach of attractions like Buckingham Palace and Westminster Abbey. Guests appreciate the modern and stylish rooms, though some have noted they can feel a bit small, especially with luggage. The hotel boasts a fantastic breakfast and a great bar, providing a convenient and enjoyable experience.

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Review score

Based on 3261 verified reviews

8.9 /10

Great

92 %

Recommend

Location

9.4/10

Staff

9.3/10

Value for money

8.3/10

Facilities

8.9/10

Pros

Excellent location

Clean rooms

Comfortable bed

Friendly staff

Modern hotel

Cons

Poor food

No tea/coffee

Matthew from Australia

Couple

King Room

3 nights in November 2025

Reviewed: February 14, 2026

8.5/10

modern comfort close TO everything

great location comfortable beds

the location is excellent, right next to victoria railway station. the staff was ALWAYS friendly and helpful . i found the beds to be insanely comfortable, which led to restful nights.

my wife wanted to eat some outside food in the lobby, but we were told that we could not. this was a bit disappointing since we were meeting up with friends. the rule felt somewhat inflexible.

Rooms

9/10

the room was equipped with a tablet that controlled the lights, blinds, and temperature. it also had a cool shower, and i found the towels to be large and soft, which enhanced the overall experience.

Facilities

8/10

the downstairs area has a cool atmosphere. the hotel offers 24/7 service, A BIG plus for convenience, regardless of arrival or departure time.

0 Helpful

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Scarlett from United Kingdom

Couple

King Room

3 nights in November 2025

Reviewed: February 05, 2026

9.3/10

A Dreamy Stay, Modern Comfort and Sweet Location!

ipad system comfy bed friendly staff sweet location

I adored the iPad system controlling everything. It felt futuristic and so practical. The bed was amazingly comfy, a real haven after long days. The staff was friendly and always willing to help. I found the location perfect, very close to Victoria Station, with access to transportation.

The room was a bit compact. Maneuvering around luggage needed some planning, but it was manageable.

Rooms

9/10

The King Room featured a modern design with excellent lighting that I controlled via an iPad. The curtains also responded with such ease! The spacious shower was particularly refreshing.

Dining

9/10

I chose the à la carte option and found it a good experience, especially when I enjoyed my bowl of yogurt with fruit toppings for a quick breakfast! Every staff member seemed very content in their roles, always smiling and ready for a chat.

Service

10/10

I appreciated the easy check-in and check-out process, which saved me time. I also loved that there was an option to forgo room cleaning, and the hotel would donate to a charity. Such a sweet approach!

0 Helpful

Matthew from United States

Couple

King Room

3 nights in November 2025

Reviewed: December 30, 2025

9.0/10

modern stay near victoria

prime location friendly staff convenient fridge

the location proves really good near victoria station. the staff seemed friendly and available all times. my room included a global plug system, this include eu, uk, and us plug options. the mini fridge in the room was a nice addition for keeping drinks cool.

the room felt pretty small, a bit difficult for two peoples with a lot of luggage.

Location

9/10

access to attractions felt easy, with a metro station so close. victoria coach station stands within a short walk, so that was great. it is perfect for exploring many popular attractions.

Dining

9/10

the breakfast had many choices and seemed very fresh, what i liked most. the hotel has efficient setup making it easy . the quality of food was nice.

Facilities

9/10

the rooms comes equipped with modern amenities any traveler might need. i appreciated the available toiletries like shampoo, conditioner, and even toothbrushes. i found this useful.

Service

9/10

the team member was friendly on hand during check in, this make everything easier. they seems professional, very kind, and always ready to help. i liked the vibe and how they act.

0 Helpful

Penelope from Greece

Single

king room

3 nights in November 2025

Reviewed: December 01, 2025

6/10

small room weird sink

i had a problem . the room was small, and i mean really small. also, the sink was not in the bathroom itself, i think it was weird.

0 Helpful

Mason from Canada

Couple

King Room

3 nights in November 2025

Reviewed: November 24, 2025

9.0/10

Tech-Forward Stay Near Victoria

tech features soft towels blackout curtains excellent breakfast

I found the tech features in the room very useful. I controlled everything via the tablet. The shower was excellent with large, soft towels. I loved it. Blackout curtains were also provided, they really helped me sleep well. The breakfast was delicious and a good value, it had everything I needed to start my day.

I must admit the room size was quite small, the configuration felt a little unusual.

Service

9/10

The staff provided ice and a compress when my wife injured her knee. I appreciated their thoughtfulness. I was very impressed, they were very kind. The team checked us in quickly, even with a small issue.

Facilities

8/10

Everything in the room was controlled by a tablet. I enjoyed this modern convenience. The lobby was trendy and accessible. I liked the overall design. The hotel also offered self check-in and check-out through a computer in reception.

Location

10/10

The hotel is very close to Victoria Station, it made travel easy. I liked that the hotel is central. Nearby, I found plenty of restaurants and cafes. Several landmarks are within walking distance of the hotel, this made the location superb.

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FAQs

About Citizenm London Victoria Station

Which landmarks are closest to the Citizenm London Victoria Station Hotel?

Guests of the Citizenm London Victoria Station Hotel can visit St James Theatre (merely 500 metres from the accommodation), or Apollo Victoria Theatre placed 5 minutes' walk away.

What is the closest airport to Citizenm London Victoria Station Hotel?

London City airport is located within a 31-minute drive (20 km) from Citizenm London Victoria Station Hotel.

Can we park our car at the hotel?

Guests of the hotel can take advantage of a car park.

At what time can I check-in at the 4-star Citizenm London Victoria Station Hotel?

At the 4-star Citizenm London Victoria Station Hotel, you can check in from 14:00 till 23:59.

At what time can I check-out at the hotel?

You can check out of the hotel from 11:00 till 11:00.

What is the cancellation fee in the Citizenm London Victoria Station Hotel?

At the Citizenm London Victoria Station Hotel, free cancellation is provided.

Which facilities are provided in the hotel?

Top locations of the hotel include a shared lounge and a storage room, whereas guests' safety will be ensured with 24-hour security service and luggage storage.