What is the check-in and check-out policy at Citizenm Copenhagen Radhuspladsen?
Check-in is at 14:00 and check-out is by 11:00.
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CITIZENM COPENHAGEN RADHUSPLADSEN, Copenhagen
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Key details
Hotel Details
H.C. Andersens Boulevard 12, Copenhagen, 1553,
- Steps from Tivoli Gardens
Great
8.6
9.3
4.5
4-star tech-driven hotel steps from Tivoli Gardens in central Copenhagen
Smart Room Technology
Every room has an
Dining & Lounge
A buffet breakfast is available each morning at the property. The hotel provides
Location & Nearby Attractions
Sustainability & Design
The hotel holds a
Business & Services
Highlights
Technology: Room control via iPad, Chromecast streaming from personal accounts
Location: 600 m from Tivoli Gardens, next to Radhuspladsen metro
Dining: Buffet breakfast, 24-hour coffee and snack service
Design: Murals by local Danish artists, soundproofed rooms
Sustainability: Travel Proud and Sustainability certifications
Business: 4 meeting rooms with midcentury furniture, private check-in/out
“Citizenm Copenhagen Radhuspladsen embraces modern travel with open arms. Its central location is a launchpad for Copenhagen adventures, while the tech-forward, sustainable ethos appeals to a contemporary sensibility. For those who appreciate seamless service and a vibrant social scene, this hotel hits the mark.”
Select room type
Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
- King Room2 persons14 sq. feet1 King-size bedAir conditioningHeatingroom details
- King Room Accessible2 persons14 sq. feet1 King-size bedAir conditioningHeatingroom details
- King Room High Floor2 persons14 sq. feet1 King-size bedAir conditioningHeatingroom details
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Allergy-free rooms
- Smoke detectors
- Fire extinguishers
- Key card access
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Leisure/ TV room
- Jacuzzi
Room features
- Air conditioning
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
- iPad
Room decor
- Parquet floor
Show more
Dining Onsite
CanteenM presents a delightful blend of modern dining where guests can savor a range of mouthwatering meals throughout the day. The inviting ambiance and diverse options make it the perfect spot for a casual breakfast, quick lunch, or a comforting dinner in Copenhagen's vibrant heart.
Location
H.C. Andersens Boulevard 12, Copenhagen, 1553,
Explore Copenhagen
Experience Copenhagen
Tivoli Gardens
4 minutes' walk
A historic amusement park featuring gardens, rides, and entertainment, ideal for families and couples alike.
The National Museum of Denmark
9 minutes' walk
Denmark's largest museum with exhibits on the country's history, open to the public with occasional free admission days.
Rosenborg Castle
15 minutes' walk
A stunning Renaissance castle housing the Danish crown jewels, surrounded by beautiful gardens.
Christiansborg Palace
14 minutes' walk
The seat of the Danish Parliament with guided tours available, showcasing royal reception rooms and the historic chapel.
Biking Around the City
5 minutes' ride
Bike rentals nearby make it easy to explore Copenhagen's cycling paths, great for thrill-seekers and sightseers.
Yoga at Vesterbro
10 minutes' walk
Relax and rejuvenate with yoga classes in a serene studio, suitable for all levels and tranquility seekers.
Ristorante Vesuvio
1 minute' walk
An Italian restaurant offering authentic pasta dishes and pizzas, perfect for casual dining.
Hard Rock Cafe
3 minutes' walk
Famous for its American fare and rock memorabilia, this vibrant venue is ideal for families and groups.
Tapas Huset Casa Lola
2 minutes' walk
A cozy tapas bar serving a variety of Spanish dishes, great for sharing with friends or a romantic dinner.
Copenhagen Opera House
10 minutes' drive
A striking modern building offering various performances from opera to ballet, known for its stunning architecture.
Jazzhouse
15 minutes' walk
A vibrant venue featuring live jazz performances, perfect for music lovers looking for an energetic atmosphere.
Getting around
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Property information and rules
Check-in
from 14:00-23:59
Check-out
from 06:00-11:00
Guest Parking
Public parking is possible at a location nearby at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs DKK 159 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of floors:
7
Number of rooms:
228
Reviews and Ratings
Feedback about Citizenm Copenhagen Radhuspladsen from previous guests about their experience.
Show moreShow less
Pros
Central location
Friendly staff
Good breakfast
Clean rooms
Room size
Cons
Drain smell
Limited privacy
Guest reviewsbased on 3414 reviews
Trevor from Canada
Single
King Room
3 nights in November 2025
|
Reviewed: January 04, 2026
9.0/10
smooth Sailing at a hotel gem
king-size bed high-speed internet
the king-size bed felt luxurious with linens so soft. I found i could easily control all the room's features through the tablet provided. this included lighting and temperature, which i loved. the high-speed internet ensured i could stay connected for work or entertainment.
i found myself wishing for a bit more space around the sink area in the bathroom. it made organizing toiletries a little challenging. more counter space would enhance the overall experience.
Rooms
9/10
the room featured a king bed that provided really good comfort. i loved blackout curtains that ensured restful nights. temperature controls were easy to use and effective.
Location
10/10
the hotel is near public transport, made exploring easy. there's a convenience store close to the hotel to get quick needs. key city attractions are within walking distance.
Facilities
8/10
the hotel offers complimentary high-speed internet access. the lobby included lots of seating. the staff were helpful and available at all times.
0 Helpful
|
bert from germany
Couple
king room
3 nights in November 2025
|
Reviewed: December 27, 2025
8.7/10
superb hotel stay
clean room great mattress ipad controls functional lighting
i always choose citizenm. this visit was no exception. the room was very clean. the mattress was great. i appreciated the controls for lights and blinds via ipad.
i found the room a little small for the price.
Service
9/10
The staff was helpful. they assisted quickly with my queries. i found them available at all hours, important for late-night questions and early morning check-outs. This ensured support whenever needed.
Dining
8/10
the breakfast included a variety of fresh pastries and fruit. i also noticed that they offered several local danish cheeses. the coffee was robust, a pleasant start to each day, and the dining area was always clean.
Facilities
9/10
the hotel features a 24-hour bar. it offers a selection of cocktails and beers. i appreciated the availability of snacks at any time, especially after late evenings exploring the city.
0 Helpful
|
Christian from Germany
Single
King Room High Floor
4 nights in August 2025
|
Reviewed: November 14, 2025
9.3/10
Fantastic Stay in Central Location
efficient check-in helpful staff convenient location
The digital check-in was very efficient. The staff was helpful and kind. The location is very convenient with many food options nearby, also near the main train station, approximately 10 minutes by walk, and the metro station is just 5 minutes away. I appreciated the decorations within the space. Everything seemed simple but still thoughtful.
I noticed a small stain on one of the towels.
Facilities
9/10
The rooms have modern design operated through an included pad. The restaurant and bar have an outdoor patio providing enjoyable views. Guests can leave their luggage safely after checking out, a very valuable service.
Service
9/10
Staff members are very friendly and willing to assist with any needs. The team offers complimentary beverages as an apology, a gesture I appreciated. The front desk team tried to reboot the room system, showing they were committed to fixing technical issues.
Location
10/10
The location is next to the main shopping area. That is quite perfect. The hotel is near a metro station, with easy access from the airport. The hotel is also close to a music venue adding to the area's charm.
0 Helpful
|
Jean-François from France
Single
King Room
3 nights in August 2025
|
Reviewed: October 12, 2025
9.4/10
Really good Stay near Radhuspladsen
central location modern vibe king size bed interesting design
The hotel's central location provided easy access to many attractions. I liked the modern vibe. It felt fresh and innovative. The king-size square bed ensured restful sleep, allowing selection of sleeping direction. The room design was interesting.
Facilities
9/10
The rooftop bar provides a nice view. I appreciated spending time there. The hall on the seventh floor is very nice. It has a beautiful vista. There are many seats in the lobby. You can also find a buffet open day and night.
Location
10/10
The location is close to the train station and Tivoli Gardens. It is also close to the metro. The shopping street, restaurants, and cafes are within easy reach. I never needed a car.
Dining
9/10
I found the breakfast selection quite enjoyable. The staff was attentive and helpful. Francesca even assisted me with the transport app, very kind. The lounge at the hotel was very convenient. It was a plus.
Rooms
9/10
The room had sufficient space. It provided good soundproofing. There was enough room for everything I brought, and it was comfortable. The room's cleanliness stood out.
Service
10/10
The staff were young and friendly. The service was helpful. I found that the staff was very kind.
0 Helpful
|
Ella from United Kingdom
Single
king room
3 nights in August 2025
|
Reviewed: September 26, 2025
9/10
large beds lighting mood
the location was perfect!!! the check-in process was streamlined and efficient. the beds were large and comfortable. lighting mood settings were a nice detail.
i missed having coffee and tea in the room.
0 Helpful
Show more reviews
FAQs
About Citizenm Copenhagen Radhuspladsen
How far is Citizenm Copenhagen Radhuspladsen from Copenhagen Airport?
The hotel is 8 km from Copenhagen Airport.
What popular attractions are near Citizenm Copenhagen Radhuspladsen?
Nearby attractions include Tivoli Gardens (600 m), Christiansborg Palace (1 km), and The Round Tower (1 km).
What amenities does Citizenm Copenhagen Radhuspladsen offer?
The hotel features a 24-hour front desk, free high-speed Wi-Fi, a lounge bar, and a restaurant.
Are there dining options on-site at Citizenm Copenhagen Radhuspladsen?
There is a canteenM restaurant and a lounge bar available on-site.
What room amenities are available at Citizenm Copenhagen Radhuspladsen?
Rooms include a flat-screen TV, air conditioning, a fridge, and a private bathroom with a steam shower.
Is breakfast available at Citizenm Copenhagen Radhuspladsen?
A buffet breakfast is available for an additional charge of 199 DKK.
What are the meeting and business facilities at Citizenm Copenhagen Radhuspladsen?
The hotel provides 4 meeting rooms and a business center with conference equipment.
Are there any smoking areas at Citizenm Copenhagen Radhuspladsen?
The hotel is smoke-free throughout the property.
Which languages are spoken by the staff at Citizenm Copenhagen Radhuspladsen?
The staff speaks multiple languages, including English and Danish.
What technology features are available in the rooms at Citizenm Copenhagen Radhuspladsen?
Guests can control room features using an iPad or the citizenM app, including lights and TV streaming services.
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