THE SERAI COTTAGE DOWNTOWN HOTEL, Kuala Terengganu
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Key details
Hotel Details
Jalan Tengku Mohammad (Jalan Lapangan Terbang), Kuala Terengganu, 21300,
-
Near Pantai Teluk Ketapang
Nice
6.2
/10
3.5
/5
Loved by The Serai Cottage Downtown Hotel guests
Delicious meals
Beautiful pool
Convenient location
Family-friendly
Good breakfast
Value for money
"Huge Swimming pool and it is above my expectation.I'm really like it.superb."
Shaiful from Malaysia
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"It was clean, stylish, roomy with excellent service in where we had dinner."
I from Malaysia
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"Location-wise, easy access to all tourist spots."
Akmal from Malaysia
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3-star hotel with outdoor swimming pool and game facilities in Kuala Terengganu
Amenities
The Serai Cottage Downtown Hotel offers an outdoor swimming pool open year-round for guests. On-site game facilities include a darts area for recreational play. A snack bar is available for drinks, and free private parking is provided for guests who drive.
Rooms
All rooms at the hotel are equipped with a flat-screen TV. Each room has a private bathroom and air conditioning. Room service is available through the 24-hour front desk.
Location
Sultan Mahmud Airport is 4 km from the property, making the hotel accessible for air travelers. The State Museum of Terengganu is 10 km away, and the Crystal Mosque is 12 km from the hotel. Terengganu Craft Cultural Centre is also 10 km from the accommodation.
Family
The hotel has a kids' pool accessible for family guests. Family rooms are available to accommodate groups. A daily buffet breakfast is included to enhance the guest experience.
Entertainment
Guests can use the on-site darts facilities for casual play. The outdoor swimming pool offers year-round recreation. The snack bar provides a place for drinks without leaving the hotel.
Highlights
Outdoor pool: Year-round swimming pool for adults and kids
Location: 4 km from Sultan Mahmud Airport
Game facilities: Darts available on-site
Family: Kids' pool and family rooms
Dining: Daily buffet breakfast included
Parking: Free private parking on-site
“With an outdoor pool and darts available, this hotel struck me as a practical choice for families, especially given its proximity to Sultan Mahmud Airport. The included buffet breakfast is a definite plus; however, I'd suggest looking into room upgrades to maximize comfort.”
Charlotte EvansHead of Editorial at Hotelsdowntown
Select room type
Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
Three-Bedroom Apartment
7 persons
56 sq. feet
2 Single beds
Air conditioning
room details
King Room
2 persons
24 sq. feet
1 King-size bed
Air conditioning
Shower
room details
Deluxe Twin Room
4 persons
24 sq. feet
2 King Size Beds
Air conditioning
Shower
room details
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
General
Non-smoking rooms
Free Wi-Fi in public areas
Parking
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Fire extinguishers
Key card access
Key access
Guest Parking
Electric kettle
Services
Housekeeping
Dining
Snack bar
Children
Children's pool
Spa & Leisure
Outdoor swimming pool
Room features
Air conditioning
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
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Location
Jalan Tengku Mohammad (Jalan Lapangan Terbang), Kuala Terengganu, 21300,
Explore Kuala Terengganu
Local Highlights Near The Serai Cottage Downtown Hotel
Top Attractions
Activities
Dining
Entertainment
Mydin Mall
8 minutes' walk
A bustling shopping center with food courts, local boutiques, and entertainment options that caters to all ages.
Desa Ukiran Kayu Istana Tengku Long
10 minutes' walk
An intricate wooden carving exhibition offering insight into traditional Malaysian artistry and culture.
Crystal Mosque
10-minute drive
A stunning mosque set in a picturesque location, known for its beautiful architecture and serene atmosphere.
Terengganu State Museum
10-minute drive
The largest museum in Malaysia showcasing the history and culture of Terengganu, with engaging exhibits and beautiful grounds.
Water Sports at Pantai Teluk Ketapang
6-minute drive
Enjoy jet skiing and snorkeling at this popular beach destination, perfect for thrill-seekers looking for adventure.
Yoga at Local Studios
15 minutes' drive
Relaxing yoga classes available in nearby studios with professional instructors to enhance your wellness experience.
Secret Recipe KT
5 minutes' walk
Casual dining with a variety of cakes and Malaysian dishes, ideal for families and food enthusiasts alike.
Giant Shopping Mall Food Court
5-minute drive
A vast selection of local and international cuisines in a lively atmosphere, great for a quick meal or family outing.
Live Music at Duyong Island
10-minute drive
Enjoy weekly live music sessions featuring local artists in a vibrant atmosphere ideal for a night out.
Kuala Terengganu Night Market
10-minute drive
A lively market with local food stalls and crafts, perfect for a family-friendly outing with cultural flair.
Getting around
<br />
City Centre
Kuala Terengganu 9 min · 3.4 mi
Airports
Sultan Mahmud (TGG) 10 min · 4.0 mi
Kerteh (KTE) 213 min · 87.9 mi
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Property information and rules
Check-in
from 15:30-23:59
Check-out
from 07:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of rooms:
19
Reviews and Ratings
Feedback about The Serai Cottage Downtown Hotel from previous guests about their experience.
Review score
Based on 59 verified reviews
6.2 /10
Nice
48 %
Recommend
Cleanliness
6.2/10
Comfort
6.5/10
Facilities
6.3/10
Free WiFi
5.6/10
Location
7.5/10
Paid Wi-Fi
4.7/10
Staff
7.5/10
Value for money
6.6/10
Pros
Strategic location
Friendly staff
Easy parking
Comfortable bed
Cons
Poor cleanliness
Small room
Musty smell
Guest reviews
based on 311 reviews
6.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About The Serai Cottage Downtown Hotel
What are the check-in and check-out times at The Serai Cottage Downtown Hotel?
Check-in is from 15:30 and check-out is by 12:00.
How far is The Serai Cottage Downtown Hotel from Sultan Mahmud Airport?
The hotel is located 4 km from Sultan Mahmud Airport.
What recreational activities are available at The Serai Cottage Downtown Hotel?
Guests can enjoy playing darts at the hotel.
Is there an outdoor pool at The Serai Cottage Downtown Hotel?
The hotel features an outdoor swimming pool that is open year-round.
What amenities are provided in the rooms at The Serai Cottage Downtown Hotel?
Rooms are equipped with air conditioning, a flat-screen TV, and a private bathroom.
Does The Serai Cottage Downtown Hotel offer free Wi-Fi?
Free Wi-Fi is available throughout the property.
What dining options are available at The Serai Cottage Downtown Hotel?
The hotel has an on-site restaurant and a snack bar for guests.
What landmarks are near The Serai Cottage Downtown Hotel?
Nearby landmarks include the State Museum of Terengganu (9 km) and Crystal Mosque (11 km).
Is parking available at The Serai Cottage Downtown Hotel?
Free private parking is available on-site but requires a reservation.
What services are provided by The Serai Cottage Downtown Hotel?
The hotel offers a 24-hour front desk and room service.
What family-friendly amenities does The Serai Cottage Downtown Hotel offer?
The hotel features a kids' pool for family guests.