What is the check-in and check-out policy at Smartrental Collection Gran Via Capital?
Check-in is from 15:00 and check-out is by 11:00.
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SMARTRENTAL COLLECTION GRAN VIA CAPITAL, Madrid
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Key details
Hotel Details
14 Calle Gran Via, Madrid, 28013,
- Steps from the central square
Great
8.8
5.0
4.7
4-star aparthotel on Gran Via with a year-round rooftop pool
Amenities & Facilities
The hotel offers a
Rooms & Suites
All apartments include a
Location & Neighborhood
The aparthotel sits on Gran Via in the
Dining & Entertainment
The
Family-Friendly Accommodations
The hotel provides
Highlights
Location: On Gran Via in Chueca neighborhood
Pool: Rooftop pool open all year
Rooms: Premium suites with private terrace Jacuzzi
Dining: On-site restaurant with buffet breakfast
Entertainment: Live music events at rooftop bar
Family: Baby accessories and child-friendly amenities
“I think this hotel has a fantastic location in Madrid's vibrant Chueca neighborhood, a perfect base for exploring the city. The rooftop bar with its stunning views definitely stands out. However, I would suggest that families may want to carefully consider the different room options to ensure sufficient space and a peaceful stay.”
Select room type
Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
- Suite Smart2 persons40 sq. feet1 Double bedAir conditioningBalconyroom details
- Suite Collection One-Bedroom2 persons45 sq. feet1 Double bedAir conditioningBalconyroom details
- Suite Collection Two-Bedrooms2 persons58 sq. feet1 King-size bedAir conditioningBalconyroom details
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Lift
- Electric vehicle charging station
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Tours/Ticket assistance
Dining
- Restaurant
- Bar/ Lounge area
Children
- Cots
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Rooftop pool
- Solarium
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Terrace
- Tea and coffee facilities
- Dining table
Bathroom
- Washing machine
- Free toiletries
- Sink
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
Show more
Dining Onsite
At Smartrental Collection Gran Via Capital, La Catorce Restaurante & Skybar offers a delightful culinary experience against a chic and modern backdrop. Whether savoring breakfast, lunch, or dinner, guests can indulge in a vibrant atmosphere paired with exquisite city views and refreshing cocktails during cocktail hour.
Location
14 Calle Gran Via, Madrid, 28013,
Explore Madrid
Explore Madrid
Puerta del Sol
1 minute walking
A bustling public square known for its iconic 'Bear and the Strawberry Tree' statue and vibrant street performances.
Plaza Mayor
12 minutes walking
Madrid's historic main square, featuring stunning architecture and lively cafes that reflect the city's rich heritage.
Royal Palace of Madrid
12 minutes walking
The official residence of the Spanish royal family, showcasing grand architecture and beautiful gardens worth visiting.
Prado National Museum
20 minutes walking
Home to one of the finest art collections in the world, featuring masterpieces by Goya, Velázquez, and Bosch.
Walking Tours
10 minutes walking
Guided walking tours available through local operators, highlighting Madrid's history and culture with various themes.
Yoga Classes
15 minutes walking
Local yoga studios offer relaxing classes focusing on mindfulness, perfect for rejuvenation during your stay.
Bike Rentals
8 minutes walking
Bike rental services nearby provide an adventurous way to explore Madrid's picturesque streets and parks.
Madrid Rio Park Activities
25 minutes walking
Experience outdoor activities like rollerblading and picnicking along this scenic riverside park.
Mercado de San Miguel
14 minutes walking
A gourmet market featuring local delicacies and tapas, perfect for casual dining with a vibrant atmosphere.
Steakburger Gran Via
1 minute walking
Known for its delicious burgers and American-style dining, this casual spot is just steps from the hotel.
Museo del Jamon
10 minutes walking
A local favorite for Spanish ham and cheese, offering a lively atmosphere and traditional specialties.
Oven Mozzarella Bar Gran Via
2 minutes walking
A cozy venue specializing in mozzarella dishes, perfect for cheese lovers seeking a unique dining experience.
Circulo de Bellas Artes
1 minute walking
A cultural hub hosting art exhibitions, film screenings, and live performances, ideal for artistic souls.
Teatro Lope de Vega
12 minutes walking
Famous for its impressive theatrical productions, offering entertainment that caters to all ages.
Sala BarCo
20 minutes walking
A popular live music venue featuring diverse genres and acts, perfect for a night out with friends.
Plaza de Cibeles
11 minutes walking
An iconic square perfect for enjoying street performances and local events throughout the year.
Getting around
<br />
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 08:00-11:00
Guest Parking
Public parking is possible at a location nearby (reservation might be needed) at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of EUR 19 per person per day.
Pets
Pets are not allowed.
Number of rooms:
60
Former name
smartrental collection gran vía capital
Reviews and Ratings
Feedback about Smartrental Collection Gran Via Capital from previous guests about their experience.
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Pros
Helpful staff
Clean rooms
Comfortable beds
Pool area
Cons
Worn furniture
Guest reviewsbased on 1422 reviews
Éric from France
Single
One-Bedroom Apartment
3 nights in November 2025
|
Reviewed: February 09, 2026
9/10
central location friendly staff great breakfast
The location was central. i found many restaurants and shops very close (zara was just around the corner!). the staff consistently showed friendliness. Their smiles were very cute each day (especially in the restaurant). the breakfast definitely delivered. I enjoyed the variety and quality offered.
the pillows were quite плоскими (a minor detail, honestly).
0 Helpful
emily from united kingdom
Family with children
one-bedroom apartment
4 nights in November 2025
|
Reviewed: January 11, 2026
9.3/10
amazing central stay
central location spacious apartment rooftop swimming pool
i appreciated the walkable location to many attractions. the apartment was spacious and had great natural light. i especially loved the rooftop swimming pool with its convenient poolside bar. check-in and check-out were quick. daily cleaning was a real bonus for apartments.
Dining
9/10
breakfast was specifically good. the staff was friendly. i found the cafe where breakfast was served was in a superb central location. this allowed me to start my days cheerfully.
Service
9/10
the reception staff were amazing and very helpful. i felt very welcomed by the whole team. i definitely appreciated their support throughout my stay. every request i had was promptly addressed with great professionalism.
Location
10/10
the hotel had a superb central location near everything. this made it easy to explore all attractions. the convenience of accessing different places was valuable. i could easily walk to many landmarks.
0 Helpful
|
Angus from United Kingdom
Family with children
One-Bedroom Apartment
5 nights in November 2025
|
Reviewed: December 09, 2025
6/10
fair experience, some issues present
rooftop pool nice terrace shower drain loud noise
The location is really great, so close to things. the rooftop pool is totally gorgeous, a good size for a family. i really appreciated the terrace. It was really nice and near everything.
the shower drain stank so bad, it got into the whole room. i told the reception about it but they didnt fix it, not good. also, the noise from the roof top bar was so loud. it did not feel family friendly at all.
0 Helpful
Benjamin from Germany
Family with children
One-Bedroom Apartment
3 nights in November 2025
|
Reviewed: November 24, 2025
9.3/10
amazing rooms and great amenities
modern cooker working air conditioning rooftop pool
my room was clean and well equipped with a fridge. air conditioning worked great, and there was good sound proofing. i liked the dishwasher and cooker, those are valuable additions. the rooftop pool was gorgeous.
the bed was a bit narrow.
Service
9/10
the staff answered my questions promptly. the team was always helpful. alba and kevin deserve recognition, because its important that i have received excelent service.
Rooms
9/10
the room was bright. its standard was excellent, with modern kitchen. i liked the spacious bathroom and bedroom. a sitting area has couch, that was very convinient.
Location
10/10
the location has downtown access. its close to shows. the location is also close to restaurants and shopping. the museums are within a short walking distance, it's benefitial.
Facilities
9/10
the hotel has a functional design. it has modern rooms. a well fitted kitchen it is superb. the hotel has a beautiful outdoor deck. there is an amazing rooftop pool.
0 Helpful
|
Show more reviews
FAQs
About Smartrental Collection Gran Via Capital
What are the nearest attractions to Smartrental Collection Gran Via Capital?
Nearby attractions include Thyssen-Bornemisza Museum (700 m), Royal Palace of Madrid (1 km), and Gran Via (300 m).
How far is Smartrental Collection Gran Via Capital from Adolfo Suarez Madrid-Barajas Airport?
The hotel is located 12 km from Adolfo Suarez Madrid-Barajas Airport.
What amenities are available at Smartrental Collection Gran Via Capital?
The hotel features a rooftop pool, bar/lounge area, restaurant, and 24-hour reception.
Is there Wi-Fi available at Smartrental Collection Gran Via Capital?
Free Wi-Fi is available throughout the property.
What dining options does Smartrental Collection Gran Via Capital offer?
Guests can enjoy a buffet or continental breakfast and meals at the on-site restaurant, which is open for lunch, dinner, and cocktails.
Does Smartrental Collection Gran Via Capital offer parking facilities?
Public parking is available nearby for 36 EUR per day, and reservation is needed.
Can guests arrange for airport transport through Smartrental Collection Gran Via Capital?
The hotel offers a paid airport shuttle service.
What room features are available at Smartrental Collection Gran Via Capital?
Rooms feature air conditioning, a flat-screen TV, a fully equipped kitchen, and a private bathroom with complimentary toiletries.
What nearby restaurants can guests find around Smartrental Collection Gran Via Capital?
Guests can find El Tigre (0.5 km), Mercado de la Reina (0.5 km), La Barraca (0.5 km), and Gran Clavel (0.5 km) within walking distance.
Is Smartrental Collection Gran Via Capital suitable for families?
The hotel offers family-friendly features including spacious apartments with fully equipped kitchens and child-friendly amenities.
What languages do the staff at Smartrental Collection Gran Via Capital speak?
The staff speaks multiple languages to assist international guests.
Is there a pool at Smartrental Collection Gran Via Capital?
The hotel features a rooftop pool that is open all year round.
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