What is the check-in and check-out policy at My Story Hotel Ouro?
Check-in is at 15:00 and check-out is by 11:00.
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MY STORY HOTEL OURO, Lisbon
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Key details
Hotel Details
Rua Aurea 100, Lisbon, 1100-063,
- Close to the Santa Justa Lift
Great
8.8
8.8
4.4
Historic 18th-century hotel with Portuguese tile décor in central Lisbon
Accommodations
The hotel occupies an 18th-century building in Baixa district and features themed décor based on Portuguese tiles. Each air-conditioned room comes with a golden headboard, Smart TV, minibar, and a private bathroom. Connecting rooms are available for families, and some rooms offer views over the surrounding streets.
Dining & Bar
The on-site bar and restaurant serves traditional Portuguese cuisine and a comprehensive cocktail list. An
Location
Services & Amenities
The 24-hour reception offers concierge service, luggage storage, and tour desk assistance. Guests can use the
Family-Friendly Accommodations
Family rooms consist of
Highlights
Location: 400 m from Commerce Square, 5-min walk to Santa Justa Lift
Rooms: Portuguese tile-themed décor, connecting family rooms
Dining: Traditional Portuguese cuisine, outdoor esplanade
Services: Complimentary welcome drinks & pastel de nata gifts
Special: Ability to choose room at check-in
“I appreciate how central it is, a short walk to Baixa-Chaido metro station and key attractions like Commerce Square; the staff's friendliness also stood out, as did the welcome pastel de natas. The rooms are well-designed with soundproofing, ideal for restful nights, and little details like toiletries enhanced the stay. All told, this hotel succeeds at providing an experience focused on location and service.”
Select room type
Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
- Double Room2 persons13 sq. feet1 Double bedAir conditioningHeatingroom details
- Family Room2 persons25 sq. feet2 Single bedsAir conditioningHeatingroom details
- Twin Room2 persons13 sq. feet2 Single bedsAir conditioningHeatingroom details
Check Availability & Prices
Find the best rates for your travel dates now!
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Services
- Paid airport shuttle
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Show more
Dining Onsite
At My Story Hotel Ouro, dining is a delightful exploration of flavors, where Mediterranean, Portuguese, and international cuisines harmonize in inviting settings. Each venue celebrates authenticity and warmth, from traditional live fado performances to sumptuous buffets-all crafted to enhance every meal with cultural richness and culinary art.
Location
Rua Aurea 100, Lisbon, 1100-063,
Explore Lisbon
Local Delights
Santa Justa Lift
1 minute walking
Iconic lift offering panoramic views of Lisbon and the surrounding areas. Marvel at its intricate ironwork.
Praça do Comércio
7 minutes walking
Vibrant square by the river, known for its impressive architecture and historical significance. Ideal for leisurely strolls.
Lisbon Cathedral
7 minutes walking
The oldest cathedral in the city, featuring Gothic and Romanesque architecture. A must-visit for history and art lovers.
Castle of Sao Jorge
14 minutes walking
Historic castle with stunning city views, a rich history, and beautiful gardens. Offers guided tours to enhance your visit.
Lisbon Bike Tours
10 minutes walking
Cycle through the city's historic neighborhoods. Rentals available nearby, making it easy for all fitness levels.
Fado Nights in Alfama
14 minutes walking
Experience authentic Fado music in Alfama's intimate venues. Reservations often recommended for the best spots.
Yoga at Miradouro da Senhora do Monte
20 minutes walking
Relax with outdoor yoga sessions at a stunning viewpoint. Check local schedules for classes and seasonal availability.
Cascais Surf Lessons
30 minutes driving
Surf the waves in nearby Cascais. Lessons and rentals available; perfect for beginners and thrill-seekers alike.
Casa Portuguesa do Pastel de Bacalhau
4 minutes walking
Specializes in traditional codfish pastries. Casual atmosphere, perfect for quick, delicious bites.
Marisqueira Uma
4 minutes walking
Renowned for fresh seafood dishes, particularly its rich seafood rice. Casual dining with local charm; reservations advised.
Crossroad10
2 minutes walking
Cozy spot serving a mix of Mediterranean and Portuguese dishes. Known for its warm ambiance and vegetarian options.
Time Out Market Lisboa
13 minutes walking
Food market featuring diverse culinary options from top chefs. Great for foodies looking to taste local flavors.
Bairro Alto Bars
12 minutes walking
Lively nightlife district with a variety of bars and clubs. Ideal for enjoying live music and a vibrant atmosphere.
Cinema São Jorge
19 minutes walking
Historic cinema showcasing independent films and documentaries. Offers a unique film experience in a charming venue.
Lisbon Oceanarium
20 minutes driving
One of the world's largest aquariums, ideal for families and all ages. Offers insights into marine life and conservation.
Teatro Nacional D. Maria II
10 minutes walking
Cultural hub featuring diverse performances. Perfect for theater enthusiasts; check schedule for upcoming shows.
Getting around
<br />
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 15 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Portuguese
Number of rooms:
51
Reviews and Ratings
Feedback about My Story Hotel Ouro from previous guests about their experience.
Show moreShow less
Pros
Helpful staff
Great location
Good breakfast
Variety of food
Cons
Dark room
Small bathroom
Loud air con
Guest reviewsbased on 1123 reviews
Jason from United States
Single
Twin Room
4 nights in November 2025
|
Reviewed: February 10, 2026
6/10
Acceptable Location but Issues Noted
small room street noise
The hotel location proved convenient for accessing attractions.
My room was quite small, especially considering luggage space. The shower was not fully functional, and this affected daily routines. The noise from the street was a problem, so rest was hard to come by.
0 Helpful
Aaron from United States
Single
Twin Room
4 nights in November 2025
|
Reviewed: February 09, 2026
9.5/10
Excellent Central Stay
prime location welcome treats quality products
The hotel's location proved ideal for city exploration. It enabled convenient access to key attractions.. I found the complimentary welcome treats, Pasteis de nata, a good touch. The bathroom amenities included high-quality products.
I noticed slight noise from the air conditioning unit at times.
Service
9/10
The reception staff provided efficient, friendly service. They offered helpful directions and assistance with local inquiries. I felt well-supported by the team throughout the entire visit.
Location
10/10
The hotel is centrally located and near restaurants and cafes. It also provides easy access to a beautiful riverside area. Proximity to a metro station adds to the hotel's great convenience.
0 Helpful
|
Ella from Australia
Single
Double Room
3 nights in November 2025
|
Reviewed: December 21, 2025
6/10
small room loud air conditioning
The room I got was indeed small. I found it difficult to move around with my luggage. Also the street outside was noisy even with closed windows. The air conditioning was loud I thought.
0 Helpful
Daniel from United Kingdom
Single
Double Room
3 nights in October 2025
|
Reviewed: November 07, 2025
9/10
Excellent stay
clean room central location helpful staff
The room was very clean and spacious. I appreciated the location, it was very central. The staff were helpful. Sofia gave ME a warm welcome..
0 Helpful
Show more reviews
FAQs
About My Story Hotel Ouro
What are the nearby attractions to My Story Hotel Ouro?
Nearby attractions include Commerce Square (0.5 km), Santa Justa Lift (0.5 km), and Rossio Train Station (0.5 km).
Is there a restaurant at My Story Hotel Ouro?
The hotel features an on-site restaurant serving traditional Portuguese cuisine.
What room amenities are available at My Story Hotel Ouro?
Rooms are equipped with air conditioning, a Smart TV, minibar, safe, and free Wi-Fi.
What dining options are available nearby My Story Hotel Ouro?
Nearby dining options include Tasca do Tejo, Restaurante Ouro, Allchiado, Kong - Vegan Modern Food, and Atomic Morning, all within 0.5 km.
Does My Story Hotel Ouro provide a paid airport shuttle service?
The hotel offers a paid airport shuttle service for guests.
What is the internet access like at My Story Hotel Ouro?
Free Wi-Fi access is available throughout the hotel.
What additional services does My Story Hotel Ouro offer?
The hotel provides luggage storage, 24-hour reception, laundry services, and a snack bar.
How far is My Story Hotel Ouro from Lisbon International Airport?
The hotel is located 8 km from Lisbon International Airport.
Is breakfast included in the stay at My Story Hotel Ouro?
Breakfast is available for an additional charge of 15 EUR.
What types of views can guests expect from the rooms at My Story Hotel Ouro?
Some rooms feature views over the surrounding streets.
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