My Story Hotel Augusta Lisbon Exterior photoMy Story Hotel Augusta Lisbon Exterior photoMy Story Hotel Augusta Lisbon Exterior photo

MY STORY HOTEL AUGUSTA, Lisbon

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From$101 /night
Check-in
17Jul
Check-out
18Jul
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Details

Rua De Sao Nicolau, Nº 78, Lisbon, 1100-549
-
Steps from Santa Justa Lift
Great
8.9
8.9
/10
4.2
4.3
/5

3-star boutique hotel with a 9.8 location score in central Lisbon

Location

My Story Hotel Augusta is located within 500 metres of Rossio and 600 metres of Dona Maria II National Theatre. Commerce Square is 350 metres away, and Castelo de São Jorge is 850 metres from the property. The hotel sits on an elegant pedestrian street with shops and terraces, close to the Santa Justa Elevator and major metro and train stations.

Dining

The on-site restaurant specializes in Portuguese and international cuisine and offers live fado performances during dinner. A buffet breakfast is served each morning with a wide selection of Portuguese specialties, including pastéis de nata and sparkling wine. Guests receive a welcome drink and snack on arrival, and the hotel has a happy hour with €5 cocktails.

Rooms

All 29 air-conditioned rooms have a flat-screen TV, private bathroom, and soundproofed windows that block street noise. Some rooms include a balcony with a view of the Rua Augusta Arch. Rooms are equipped with a coffee machine, minibar, and complimentary water and pastries.

Services

The hotel operates a 24-hour front desk with concierge service and luggage storage. Airport shuttle and car hire can be arranged, and the staff provides local insights and restaurant recommendations. Guests receive discount coupons for sister restaurants and a free drinks voucher for the bar.

Accessibility & Family

The hotel is wheelchair accessible with emergency cords in bathrooms, lower sinks, raised toilets, and grab rails. Family rooms are available, and the restaurant offers kids' meals and special diet menus. Facilities for disabled guests include an elevator and non-smoking rooms throughout the property.

Highlights

Location: 350m from Commerce Square, 850m from Castelo de São Jorge

Dining: Live fado performances and buffet breakfast with Portuguese specialties

Rooms: Soundproofed suites with views of Rua Augusta Arch

Service: 24-hour concierge, airport shuttle, and local tips

Family: Family rooms, kids' meals, and wheelchair accessibility

“The hotel places you squarely in Lisbon's commercial heart, a prime spot for accessing historical attractions. Soundproofed rooms blend modern decor with comfort, while the personalized dining, complete with fado performances, stands out. In my view, its location and focus on a tailored guest experience make it a solid choice.”
Hotel logo
Charlotte EvansHead of Editorial at Hotelsdowntown

Select room type

Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
  • Family Room
    2 persons
    25 sq. feet
    2 Single beds
    Air conditioning
    Heating
  • Double Room City View
    2 persons
    9 sq. feet
    1 Double bed
    City view
    Air conditioning
    Heating
  • Twin Room
    2 persons
    9 sq. feet
    2 Single beds
    Air conditioning
    Heating
Show all rooms

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Check-in/ Check-out

Facilities

Hotel has comfortable rooms, premium services, and a prime downtown location
Facilities: Great
8.8/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Children

  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV

Room decor

  • Parquet floor
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Dining Onsite

My Story Hotel Augusta presents a delightful array of dining experiences that blend authentic Portuguese flavors with international flair. From elegant sushi to traditional fado performances, each venue offers a unique setting for indulging the senses and savoring delicious dishes throughout the day.
My Story Hotel Augusta Lisbon Restaurant photo
My Story Hotel Augusta Lisbon Restaurant photo
My Story Hotel Augusta Lisbon Restaurant photo

Tanuki Sushi Augusta

Japanese
Ambiance
A modern sushi bar with an inviting atmosphere, perfect for casual meals or special occasions.
Key Offerings
Savor expertly crafted sushi alongside a selection of vegetarian, vegan, gluten-free, and dairy-free options. With all-day dining available, this venue caters to every whim.
Reservation
Not needed
Monday to Sunday, 07:00 - 10:00 and 12:00 - 00:00

La Squadra

Italian
Ambiance
A warm and cozy setting that highlights the best of Italian culinary traditions, perfect for intimate dinners or family gatherings.
Key Offerings
Experience authentic Italian flavors with a menu featuring traditional dishes made from the finest local ingredients, complemented by an impressive selection of wines.
Reservation
Recommended
Hours vary

O Poço

Portuguese
Ambiance
An enchanting venue filled with the spirit of Portugal, where the charm of traditional decor creates a captivating dining landscape.
Key Offerings
Delight in an immersive dining experience with live fado performances enhancing every meal while savoring traditional Portuguese dishes and refreshing draft beer.
Reservation
Recommended
Hours vary

Pratu's Restaurant

International
Ambiance
An elegant yet casual dining atmosphere that invites guests to relax and enjoy a diverse array of international dishes.
Key Offerings
Indulge in an exquisite menu showcasing fresh ingredients that celebrate international culinary styles, ideal for both lunch and dinner.
Reservation
Not needed
Hours vary

Location

Rua De Sao Nicolau, Nº 78, Lisbon, 1100-549
Explore Lisbon
Explore Local Delights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Santa Justa Lift
2 minutes' walk
Iconic elevator offering panoramic views of the city; a must-see engineering work from the 19th century.
Praca do Comercio
7 minutes' walk
Large waterfront square framed by stunning arcades; ideal for taking photos and enjoying local events.
Castle of Sao Jorge
13 minutes' walk
Historic castle providing breathtaking views of Lisbon; rich in history with guided tours available.
Alfama
14 minutes' walk
Charming neighborhood filled with narrow streets, colorful houses, and vibrant Fado music; perfect for a leisurely stroll.
Wild Beach Experiences
3 minutes' drive
Fun-packed beach experience with activities like surfing and paddleboarding; suitable for all thrill-seekers.
Parc Eduardo VII
30 minutes walking
Spacious park perfect for relaxation, jogging, or picnics; enjoy its lush greenery and beautiful views.
Tasca D'Lyon
2 minutes' walk
Cozy eatery specializing in Portuguese tapas; known for its friendly service and delightful wine selection.
A Padaria Portuguesa
2 minutes' walk
Traditional bakery offering a variety of pastries and fresh coffee; perfect for a casual breakfast or snack.
Cafe Penta
1 minute' walk
Welcoming café known for its strong coffee and light bites; ideal for a quick break in your day.
Bairro Alto
13 minutes' walk
Vibrant nightlife district featuring bars, live music, and late-night venues; suitable for an energetic night out.
Miradouro Sao Pedro de Alcantara
13 minutes' walk
Stunning viewpoint that hosts casual live performances and offers picturesque sunset views; family-friendly.
Getting around <br />
  • City Centre
    Lisbon 6 min  ·  1700 ft
  • Airports
    Humberto Delgado (LIS) 15 min  ·  5.8 mi
    Aerodromo Municipal de Cascais (cat) 34 min  ·  13.9 mi
  • Train
    Rossio Train Station 8 min  ·  2000 ft
  • Underground
    Baixa-Chiado 3 min  ·  700 ft
  • Bus
    Bus stop 2 min  ·  400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of EUR 15 per person per day.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, Spanish, Portuguese
Number of floors:
5
Number of rooms:
48
Former name
my story charming augusta

Reviews and Ratings

Feedback about My Story Hotel Augusta from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
My Story Hotel Augusta boasts a prime location near the iconic Arco da Rua Augusta, surrounded by restaurants and shops, making it easy to explore Lisbon. Guests frequently mention the comfortable rooms, some with views, and are pleased to find amenities like a coffee machine and complimentary coffee capsules, although some have noted that the rooms are on the smaller side. Many are delighted by the surprise birthday gestures, showing that the hotel cares about its guests.
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Review score
Based on 1382 verified reviews
8.9 /10
Great
94 %
Recommend
Location
9.8/10
Staff
9.3/10
Breakfast
8.2/10
Value for money
8.7/10
Pros
Central location
Clean room
Helpful staff
Delicious food
Cons
Slippery entrance
Annoying street sellers
Guest reviews
based on 1382 reviews
8.9/10
based on 2611 reviews
8.9/10
Ava from United States
Family with children
Family Room
3 nights in November 2025
|
Reviewed: February 17, 2026
9.8/10

central stay

main street friendly staff powerful air conditioning
the location was fantastic. it was on the main pedestrian street. the staff was friendly. you get city life, but the rooms are well soundproofed for sleep. i found the air conditioning powerful too.
i noticed the key card system sometimes required a few trips back to reception.
Rooms
9/10
The spacious room offered enough space and storage. the bed was comfortable. the hotel kept the room clean and tidy. That was important.
Dining
10/10
The breakfast included delicious croissants. i really appreciated the fresh pineapple. The fruit tasted amazing!!! the hotel's restaurant discount was also very nice.
Location
10/10
The hotel is in a central area. it allowed easy walking to many points of interest. it's close to trams, ferries, and the metro. This was very convenient.
Service
10/10
the staff were friendly and helpful. they were always looking for ways to assist. i received a welcome gift of traditional bread, water, tea, and coffee. i felt looked after.
0 Helpful
|
Show less
stella from italy
Family with children
family room
3 nights in November 2025
|
Reviewed: January 17, 2026
9.0/10

fantastic city center stay

convenient location friendly staff good gesture
i found the location convenient, right on the pedestrian street (it was easy to explore). the staff were consistently friendly and helpful. i really appreciated the complimentary drinks tokens and pastel de natas, a good welcome gesture.
the shower door design let water easily escape onto the bathroom floor (it was a little inconvenient).
Service
9/10
the staff were attentive to requests, offering assistance with directions and recommendations (very appreciated). their friendly attitude contributed positively to the overall atmosphere. they were efficient with luggage storage too.
Rooms
9/10
the family room was clean and well-kept with enough space for all of us. the bed provided good comfort with perfect pillows. we had a fantastic view of the bustling street.
Dining
8/10
the breakfast had a sufficient variety of options, including pastries, eggs, and fruit. i was especially happy with the availability of fresh juice. the dining area remained clean during the service.
Facilities
10/10
the hotel provides a convenient shuttle service to the airport for a reasonable fee. i found this an efficient way to manage our family with luggage. the location provided easy access to public transportation.
0 Helpful
|
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FAQs
About My Story Hotel Augusta
What is the distance from My Story Hotel Augusta to Commerce Square?
My Story Hotel Augusta is located 400 meters from Commerce Square.
How far is My Story Hotel Augusta from Rossio?
The hotel is located 600 meters from Rossio.
What are the check-in and check-out times at My Story Hotel Augusta?
Check-in is at 15:00 and check-out is at 11:00.
Is breakfast available at My Story Hotel Augusta?
Yes, a buffet breakfast is available for an additional charge of 15 EUR.
What amenities are offered in the rooms at My Story Hotel Augusta?
Rooms are equipped with air conditioning, a flat-screen TV, and a mini-fridge-bar.
Where can I find dining options near My Story Hotel Augusta?
Nearby restaurants include Bistro Augusta, da Prata 52, and MOMA Grill Restaurant, all within 300 meters.
Does My Story Hotel Augusta offer any business services?
The hotel provides free Wi-Fi throughout the property, ideal for business travelers.
What languages are spoken by the staff at My Story Hotel Augusta?
The staff speaks English, Spanish, and French.
Is there an airport transfer service available at My Story Hotel Augusta?
The hotel offers a paid airport shuttle service.
How far is My Story Hotel Augusta from the nearest metro station?
The hotel is a short walk from the Baixa-Chiado metro station, approximately 200 meters away.
What are some attractions located near My Story Hotel Augusta?
Attractions include Castelo de São Jorge, located 900 meters away, and Santa Justa Elevator, approximately 700 meters away.
Does My Story Hotel Augusta have a bar or lounge area?
Yes, the hotel features a bar/lounge area for guests.

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