"Room 323 had an excellent view and the bed was just perfect ."
Reicher from United States
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"Lots of shops nearby and they have a pavement cafe below which was one of our favourite places to people watch."
susie94
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"The room was quiet even though our windows opened to a direct view of Puerto Del Sol."
Janet
Google
3-star historic hotel adjacent to Puerta del Sol, Madrid
Location
Hotel Europa sits directly next to Puerta del Sol square, Madrid's central hub for metro, Cercanías trains, and pedestrian life. The Royal Palace is a 10-minute walk, Plaza Mayor is 400 meters away, and El Retiro Park is within walking distance. Guests access major tourist attractions without needing public transport.
Rooms & Room Selection
The hotel provides a personalized room selection system using an innovative 3D map feature, allowing guests to preview and choose their exact room layout. All rooms offer air conditioning, a private balcony, and soundproof windows-double-glazed doors block most street noise. Some rooms have direct views of Puerta del Sol square.
Dining
On-site Café Europa serves Spanish cuisine, including paella, tapas, and a buffet breakfast for 14 EUR per person. The café-bar has outdoor seating on the pedestrian street for people-watching. Room service and special diet menus are available upon request.
Business & Concierge Services
The hotel operates a 24-hour multilingual reception that can arrange currency exchange, express check-in/check-out, and tour desk bookings for excursions like Segovia. Meeting and banquet facilities, a business center, and fax/photocopying services are available for corporate guests. Car hire, public transport tickets, and luggage storage are provided.
Guest Services & Accessibility
Hotel Europa offers accessible accommodations for guests with reduced mobility, including facilities for disabled guests and family rooms. Daily housekeeping, laundry, dry cleaning, and ironing service are provided. Bicycle rental, bike tours, walking tours, and themed dinner nights are organized for cultural exploration.
Highlights
Location: Adjacent to Puerta del Sol, steps from metro and Cercanías
Rooms: 3D map room selection & soundproof balconies
Dining: Café Europa with Spanish cuisine & outdoor seating
Services: 24/7 multilingual reception & tour desk
Accessibility: Facilities for disabled guests & family rooms
Awards: Certificate of Excellence 2022
“In my opinion, this hotel's prime location next to Puerta del Sol provides unmatched access to Madrid's heart. From what I've gathered, the rooms are recently renovated, offering modern comfort, and I also appreciate the on-site Café Europa for its authentic Spanish cuisine. I believe that the multilingual staff and accessibility features enhance the experience for every guest.”
Charlotte EvansHead of Editorial at Hotelsdowntown
Select room type
Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
Premium Single Room Terrace Puerta del Sol Views
2 persons
15 sq. feet
1 Single bed
Air conditioning
Balcony
room details
Premium Double Room Terrace Puerta del Sol Views
2 persons
18 sq. feet
1 Double bed
Air conditioning
Balcony
room details
Premium Triple Room Terrace Puerta del Sol Views
2 persons
20 sq. feet
1 Single Bed or 1 Double Bed
Air conditioning
Balcony
room details
Show all rooms
Check Availability & Prices
Find the best rates for your travel dates now!
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
Facilities: Great
8.8/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Room features
Air conditioning
Heating
Patio
Terrace
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Dining Onsite
At Hotel Europa, the onsite dining experience captures the essence of local flavors and culinary creativity. With a focus on authentic Spanish cuisine, guests can indulge in a delightful array of offerings, all set against a backdrop of unique art and a welcoming atmosphere.
Restaurante #1
Local Spanish cuisine
Ambiance
A charming lounge adorned with a stunning mural by painter Juan Gris, creating a warm and inviting atmosphere for meals with family or friends.
Key Offerings
Guests can enjoy a delicious breakfast, unwind with an evening dinner, or sample an enticing selection of tapas and afternoon snacks, perfect for a relaxed gathering.
Reservation
Recommended.
Open for breakfast and dinner; hours vary.
Location
Carmen, 4, Madrid, 28013,
Explore Madrid
Local Highlights Near Hotel Europa
Top Attractions
Activities
Dining
Entertainment
Royal Palace of Madrid
14-minute walk
The royal residence features stunning architecture and rich history. Guided tours are available for an enriching experience.
Museo Nacional Thyssen-Bornemisza
11-minute walk
Home to an extensive collection of European artwork, this museum offers free admission on specific days. A must for art lovers.
Puerta del Sol
3-minute walk
A bustling central square, known for its iconic sign and vibrant atmosphere, perfect for people-watching and local shopping.
Plaza Mayor
6-minute walk
A grand square surrounded by cafes and shops, rich with history and architecture, ideal for enjoying local tapas.
Parque del Retiro
16-minute walk
This expansive park is perfect for leisurely strolls, boating, and picnics. Bike rentals are available for exploring the area.
Flamenco Show
10-minute drive
Experience authentic Spanish culture at local venues. These vibrant performances typically require advance reservations.
Museo del Jamon
4-minute walk
Casual spot famous for its ham and tapas, offering a local dining experience that's both delicious and affordable.
La Mallorquina
3-minute walk
Well-known for its pastries and traditional Spanish breakfast items, perfect for a quick snack or leisurely breakfast.
Circulo de Bellas Artes
9-minute walk
A cultural hub offering exhibitions, films, and live performances. Check their schedule for special events throughout the year.
Local Tapas Bars
5-minute walk
Experience Madrid's vibrant nightlife with cozy tapas bars offering live music, ideal for all ages and tastes.
Getting around
City Centre
Madrid 4 min · 1000 ft
Airports
Adolfo Suarez Madrid-Barajas (MAD) 38 min · 15.5 mi
Train
Principe Pio Train Station 20 min · 1.0 mi
Underground
Sol Metro Station 2 min · 400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at true.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
English, Spanish, Italian
Number of rooms:
13
Reviews and Ratings
Feedback about Hotel Europa from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Hotel Europa is noted for its spacious rooms and exceptional central location right next to Puerta del Sol, making it easy to reach many attractions, with a metro station and taxi stand conveniently nearby. Guests appreciate the quietness of the rooms despite the bustling surroundings. Some guests have mentioned street noise at night. The downstairs restaurant offers a convenient option for a light dinner.
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Review score
Based on 864 verified reviews
8.9 /10
Great
90 %
Recommend
Location
9.7/10
Staff
9.3/10
Free WiFi
8.3/10
Value for money
8.5/10
Pros
Prime location
Clean rooms
Helpful staff
Good room size
Cons
Hard beds
Guest reviews
based on 864 reviews
8.9/10
based on 3733 reviews
4.5/5
based on 824 reviews
8.8/10
Pierre from France
Single
double or twin room
4 nights in November 2025
|
Reviewed: January 27, 2026
6/10
broken door lock unreplenished items
the location was acceptable as it was near many attractions.
i was really upset the bathroom door lock were broke. the complimentary items had been used and was not replenished with new one. for the price, i expected more.
0 Helpful
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FAQs
About Hotel Europa
What is the check-in and check-out policy at Hotel Europa?
Check-in is from 15:00 and check-out is by 12:00.
What distance is Hotel Europa from the nearest airport?
The hotel is located 16 km from Adolfo Suarez Madrid-Barajas Airport.
Are there any nearby restaurants to Hotel Europa?
Nearby restaurants include Casa Labra (0.5 km), La Mallorquina (0.5 km), and MU El Placer de la Carne (0.5 km).
What amenities are available in the rooms at Hotel Europa?
Rooms feature air conditioning, a flat-screen TV, a fridge, and a private bathroom with a hairdryer.
Does Hotel Europa offer any dining options?
The hotel has an on-site restaurant, Café Europa, serving breakfast and tapas.
Is there a bar available at Hotel Europa?
Hotel Europa includes a bar/lounge area for guests to enjoy.
What key attractions are close to Hotel Europa?
Hotel Europa is 0.5 km from Plaza Mayor and about a 10-minute walk to the Royal Palace.
What services does Hotel Europa provide for business travelers?
Business services include a business center, express check-in/out, and high-speed Wi-Fi.
Does Hotel Europa have accessible rooms for guests with mobility challenges?
Three accessible rooms are available, designed to accommodate guests with reduced mobility.