Hyatt Centric Gran Via Madrid Hotel Exterior photo This is a photograph of a bright, modern, and airy interior space, likely a lobby, atrium, or large hall.

Here's a detailed description:

**Architecture and Lighting:**
*   The ceiling features a large **skylight**, allowing a significant amount of Hyatt Centric Gran Via Madrid Hotel Exterior photo This is a sophisticated and warmly lit indoor space, likely a modern dining or meeting area, with an elegant, somewhat dramatic ambiance.

**Key Elements:**

* **Table and Seating:** A long, rustic wooden communal table dominates the center of the frHyatt Centric Gran Via Madrid Hotel Exterior photo This is an image of a modern, upscale indoor space designed for presentations, meetings, or events.

**Key Features:**

* **Setting:** The room has a very contemporary and luxurious atmosphere, characterized by rich textures and warm lighting.
* **Fo

HYATT CENTRIC GRAN VIA MADRID, Madrid

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From$447 /night
Check-in
18Jul
Check-out
19Jul
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Details

Gran Via 31, Madrid, 28013
-
Close to Puerta del Sol
Great
8.8
9.4
/10
4.5
/5

4-star hotel on Gran Vía with a rooftop bar offering panoramic city views

Dining

The hotel operates three dining venues. On the ground floor, Ondas lobby bar serves gourmet coffee, vermouth, and light snacks with a musical theme. Hielo y Carbón on the first floor offers the 5Senses dining experience, a multi-course dinner designed to engage all five senses. El Jardín de Diana, the rooftop terrace, serves Balearic-inspired cocktails and Mediterranean cuisine during summer months.

Rooms

The hotel has 159 rooms, including 16 suites, each with custom furnishings that blend Madrid's dynamic spirit with contemporary comfort. King rooms with views of Gran Vía and executive suites are available. The rooftop bar is a separate attraction that draws non-hotel guests, but hotel guests can access it without waiting in line.

Location

Hyatt Centric Gran Via Madrid sits directly on Gran Vía, a major shopping and entertainment street. Guests walk to Puerta del Sol, Plaza Mayor, and El Retiro Park within minutes. The hotel is a 45-minute metro ride from Adolfo Suárez Madrid-Barajas Airport, with Gran Via and Callao metro stations steps away.

Family-Friendly Accommodations

The hotel offers family rooms and double rooms with two double beds. A children's menu is available at Hielo y Carbón restaurant. Baby safety gates, strollers, and babysitting services are provided upon request.

Rooftop & Entertainment

El Jardín de Diana is the rooftop terrace with panoramic views of Madrid. The on-site bar specializes in gin and tonics with over 50 options. During summer, the terrace transforms into a Balearic-inspired space with seasonal cocktails and relaxed dining.

Highlights

Location: On Gran Vía, walking distance to Puerta del Sol and Plaza Mayor

Dining: 5Senses dining experience and Balearic-inspired rooftop bar

Rooms: 159 rooms including 16 suites with Gran Vía views

Rooftop: El Jardín de Diana with panoramic city views and gin tonic bar

Family: Children's menu, baby safety gates, babysitting services

Pet-Friendly: Pet bowls and baskets available

“Hyatt Centric Gran Via Madrid impresses with its prime location in the heart of Madrid. The rooftop bar elevates the experience, providing panoramic city views that are hard to match. I appreciate the hotel's dedication to modern art deco design, which enhances its historic setting.”
Hotel logo
Charlotte EvansHead of Editorial at Hotelsdowntown

Select room type

Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
  • King Room Balcony
    2 persons
    30 sq. feet
    1 King-size bed
    Air conditioning
    Heating
  • Family Suite
    2 persons
    65 sq. feet
    1 King-size bed
    Air conditioning
    Heating
  • Twin Room
    2 persons
    30 sq. feet
    2 Single beds
    Air conditioning
    Heating
Show all rooms

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Check-in/ Check-out

Facilities

Hotel has comfortable rooms, premium services, and a prime downtown location
Facilities: Great
8.7/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • Paid shuttle service
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Playpen
  • Baby pushchair
  • Children's menu

Spa & Leisure

  • Leisure/ TV room
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Curtains
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Dining Onsite

At Hyatt Centric Gran Via Madrid, guests are invited to explore a delightful selection of onsite dining options offering dynamic culinary experiences infused with local flavors. From elegant rooftop views to cozy modern spaces, each venue showcases distinctive cuisines and vibrant atmospheres perfect for every gathering.
Hyatt Centric Gran Via Madrid Hotel Restaurant photo Interior of the restaurant
Hyatt Centric Gran Via Madrid Hotel Restaurant photo The lounge at the airport

Hielo y Carbón

Grill/BBQ
Ambiance
Family-oriented and modern, perfect for casual gatherings.
Key Offerings
Savor grilled delights while accommodating vegetarian, vegan, gluten-free, and dairy-free preferences. Ideal for lunch and dinner, making it a versatile choice for families and friends alike.
Reservation
Not needed.
Open daily from 07:00 to 23:00.

El Jardín de Diana

Spanish
Ambiance
Modern setting with a relaxed vibe, perfect for brunch and evening cocktails.
Key Offerings
Indulge in traditional Madrid brunch options alongside Spanish classics, paired with a vibrant cocktail hour that invites you to unwind. Vegetarian and vegan options available.
Reservation
Recommended.
Open daily from 11:00 to 00:00.

Ondas

Mediterranean
Ambiance
Modern space with a lively atmosphere inspired by the movida madrileña.
Key Offerings
Enjoy a vibrant vermuteria and lounge experience, featuring refreshing Mediterranean dishes in a stylish setting where music flows and good times follow.
Reservation
Not needed.
Open daily from 11:00 to 18:00.

Location

Gran Via 31, Madrid, 28013
Explore Madrid
Explore Madrid Surroundings
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Plaza Mayor
Plaza Mayor
9 minutes' walk
A grand square with impressive architecture, vibrant atmosphere, and many eateries, perfect for people-watching.
Royal Palace of Madrid
Royal Palace of Madrid
15 minutes' walk
This magnificent palace features stunning gardens and historical splendor, with guided tours available.
Prado National Museum
Prado National Museum
18 minutes' walk
Home to masterpieces by Velázquez and Goya, the museum offers insights into Spanish art; free admission days available.
Parque del Retiro
Parque del Retiro
15 minutes' walk
A beautiful park with serene gardens, lakes, and sculptures, perfect for relaxation and leisurely strolls.
Cycling at Parque del Retiro
15 minutes' walk
Bike rentals available for exploring scenic paths in the park, great for families and adventure seekers.
Yoga Classes in the Park
15 minutes' walk
Relaxing outdoor yoga classes provide wellness amidst nature; check for seasonal offerings and class schedules.
MU El Placer de la Carne
2 minutes' walk
Steakhouse with a cozy atmosphere and grilled specialties; known for their high-quality meats and friendly service.
Torres Bermejas
1 minute' walk
This flamenco restaurant serves authentic Spanish cuisine in a vibrant setting, featuring live performances.
Circulo de Bellas Artes
Circulo de Bellas Artes
9 minutes' walk
Cultural venue hosting art exhibitions, film screenings, and live performances, with a rooftop café offering city views.
Plaza de Santa Ana
Plaza de Santa Ana
11 minutes' walk
A lively square featuring bars and theaters, known for nightlife and performances, family-friendly vibes available.
Getting around <br />
  • City Centre
    Madrid 3 min  ·  700 ft
  • Airports
    Adolfo Suarez Madrid-Barajas (MAD) 33 min  ·  13.5 mi
  • Train
    Principe Pio Train Station 18 min  ·  5000 ft
  • Underground
    Callao Station 3 min  ·  700 ft
    Gran Via Station 3 min  ·  700 ft
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Check Rates
Property information and rules
Check-in
from 15:00-23:30
Check-out
from 08:00-12:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 27 per person per day.
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Portuguese
Number of floors:
9
Number of rooms:
159

Reviews and Ratings

Feedback about Hyatt Centric Gran Via Madrid from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Guests consistently praise the hotel's prime location in the heart of Gran Via, making it easy to explore Madrid's main attractions and shopping district. The rooftop bar is a highlight for many, offering great views and a relaxing atmosphere. Rooms are generally considered spacious and well-equipped, although some guests have noted a lack of privacy due to the proximity of neighboring buildings. Breakfast is usually appreciated, featuring a lot of choice.
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Review score
Based on 823 verified reviews
8.9 /10
Great
91 %
Recommend
Location
9.6/10
Staff
9.2/10
Paid Wi-Fi
7.7/10
Value for money
8.2/10
Pros
Excellent location
Friendly staff
Comfortable beds
Cons
Unclean cups
Guest reviews
based on 823 reviews
8.9/10
based on 2261 reviews
8.8/10
Bruce from Australia
Single
king room view
4 nights in November 2025
|
Reviewed: February 06, 2026
7/10
helpful staff rooftop restaurant prime area breakfast choices taxi assistance hotel accommodation
the staff was very pleasant and helpful. i loved the rooftop restaurant with great views. the hotel was in a prime area with easy walking to so many sites.
There were not a lot of choices in breakfast. It was weird. we stayed there in a crowded time of year, and guest relation did not help us even for taxi.
0 Helpful
Mary from United States
Single
King Room View
4 nights in November 2025
|
Reviewed: November 28, 2025
9.3/10

Wonderful Experience!

caring staff attentive staff great hospitality
The staff was very attentive to my needs . Christina Cordero greeted me and was helpful with all my questions, very appreciated. I found the hotel staff professional and genuinely caring, ensuring every aspect was handled with great hospitality.
The hotel was located on a busy main street, though the hotel itself was quiet.
Rooms
9/10
The king room included a spacious layout and comfortable bedding, I rested really well. The room also provided good soundproofing because it was necessary for the activity on the streets. The climate control system worked efficiently. It kept the room at a comfortable temperature.
Facilities
9/10
The hotel location provides easy access to a nearby metro station going to the convention center. A rooftop bar named Jardin Diana was available. It provided nice views. The hotel restaurant offered a variety of dining options. The service was excellent.
Location
10/10
This hotel had an excellent city center location within walking distance of tour sites. A Primark shopping center was located across the street, very convenient. Access to the metro was within a short walk, so moving around was easy.
0 Helpful
|
Show more
FAQs
About Hyatt Centric Gran Via Madrid
What are the check-in and check-out times for Hyatt Centric Gran Via Madrid?
Check-in is at 15:00 and check-out is by 12:00.
How far is Hyatt Centric Gran Via Madrid from Adolfo Suárez Madrid-Barajas Airport?
The hotel is 25 km from Adolfo Suárez Madrid-Barajas Airport, which is approximately a 35-minute drive.
What dining options are available at Hyatt Centric Gran Via Madrid?
The hotel features three dining venues: Ondas for gourmet coffee and light bites, Hielo y Carbón for the 5Senses dining experience, and El Jardín de Diana for Mediterranean-inspired cuisine.
Are there any nearby attractions to Hyatt Centric Gran Via Madrid?
Nearby attractions include Puerta del Sol (1 km), El Retiro Park (2 km), and Plaza Mayor (1 km).
Is there a fitness center at Hyatt Centric Gran Via Madrid?
There is a 24-hour fitness center equipped with state-of-the-art fitness machines.
What amenities do the rooms at Hyatt Centric Gran Via Madrid include?
Rooms feature free Wi-Fi, a flat-screen TV, air conditioning, a coffee maker, and a minibar.
Are there any parking facilities at Hyatt Centric Gran Via Madrid?
Public parking is available nearby for €26 per day without the need for a reservation.
What breakfast options are offered at Hyatt Centric Gran Via Madrid?
A varied breakfast buffet is available for an additional charge of €27, featuring healthy options and local specialties.
What are the languages spoken by the staff at Hyatt Centric Gran Via Madrid?
The staff speaks multiple languages, including English and Spanish.
How far is Hyatt Centric Gran Via Madrid from Callao station?
The hotel is located 200 meters from Callao station.
Is there a housekeeping service at Hyatt Centric Gran Via Madrid?
Daily housekeeping service is provided to ensure cleanliness and comfort.

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