Citadines Shinjuku Tokyo Hotel Exterior photoCitadines Shinjuku Tokyo Hotel Exterior photoCitadines Shinjuku Tokyo Hotel Macro Details photo

CITADINES SHINJUKU TOKYO, Tokyo

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From$241 /night
Check-in
01Jul
Check-out
02Aug
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Details

Shinjuku-Ku, Shinjuku 1-28-13, Tokyo, 1600022
-
Steps from Shinjuku Gyoen National Garden
Great
8.6
9.2
/10
4.4
4.4
/5

TripAdvisor's Top 25 Hotels in Japan - Citadines Shinjuku Tokyo offers studio apartments with kitchenettes and a 24-hour fitness center, 5 minutes from Shinjuku Gyoenmae Subway Station.

Accommodations & Room Features

Each studio apartment at Citadines Shinjuku Tokyo comes with a fully equipped kitchenette that includes cooking utensils, cutlery, and tableware. The air-conditioned rooms provide personal lockers and ironing facilities, plus a flat-screen TV with DVD player. Guests also receive free toiletries, a hairdryer, and slippers in the en suite bathroom with a bath and shower.

Amenities & Services

The hotel operates a 24-hour front desk with concierge services and luggage storage. A coin-operated laundry facility is available for guest use, along with drink vending machines on site. Paid parking is offered, and the property includes a shared lounge/TV area.

Location & Nearby Attractions

Citadines Shinjuku Tokyo is a 5-minute walk from Shinjuku Gyoenmae Subway Station and a 7-minute walk from Shinjuku-sanchome Subway Station. Shinjuku Gyoen National Garden and Isetan Department Store are both a 10-minute walk from the hotel. The Kabukicho nightlife district is a 15-minute walk away.

Fitness & Recreation

The hotel has a 24-hour fitness center with recreational opportunities on site. Guests can use the fitness room at any hour, day or night. The property also provides daily activities through its tour desk and concierge services.

Awards & Recognition

Citadines Shinjuku Tokyo was selected as one of the Top 25 Hotels in Japan by TripAdvisor's Travellers' Choice Award 2014. This recognition adds credibility to the hotel's service and quality. The hotel continues to receive high ratings from guests for its spacious rooms and helpful staff.

Highlights

Awards: TripAdvisor's Top 25 Hotels in Japan 2014

Location: 5 min walk to Shinjuku Gyoenmae Subway Station

Rooms: Studio apartments with kitchenettes

Facilities: 24-hour fitness center & coin laundry

Parks: 10 min walk to Shinjuku Gyoen National Garden

Parking: Paid on-site parking available

“Citadines Shinjuku Tokyo strikes me as a practical choice, offering studio apartments with kitchenettes, a feature not always standard in this city, plus it's well-placed for accessing Shinjuku's vibrant scene and multiple subway lines. The modern decor and self-laundry are definite pluses for longer stays. Overall, this property seems to balance comfort and convenience effectively.”
Hotel logo
Charlotte EvansHead of Editorial at Hotelsdowntown

Select room type

Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
  • Studio Executive Double
    2 persons
    28 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
  • Studio Twin Room
    2 persons
    25 sq. feet
    2 Single beds
    Air conditioning
    Bathtub
  • Studio Double Room
    2 persons
    25 sq. feet
    1 Double bed
    Air conditioning
    Bathtub
Show all rooms

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Check-in/ Check-out

Facilities

Hotel has comfortable rooms, premium services, and a prime downtown location
Facilities: Great
8.7/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Business

  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Location

Shinjuku-Ku, Shinjuku 1-28-13, Tokyo, 1600022
Explore Tokyo
Explore Shinjuku
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Shinjuku Gyoen National Garden
Shinjuku Gyoen National Garden
14 minutes walking
A beautiful oasis in the city featuring traditional landscapes and seasonal blooms, perfect for a peaceful stroll.
Tokyo Toy Museum
Tokyo Toy Museum
7 minutes walking
An interactive museum showcasing vintage toys and games, ideal for families and children to play and learn.
Samurai Museum
Samurai Museum
15 minutes walking
A captivating display of samurai armor, weapons, and cultural artifacts, offering insight into Japan's legendary past.
Yoyogi Park
Yoyogi Park
30 minutes walking
A large urban park great for jogging, picnicking, or participating in local events, appealing to outdoor enthusiasts.
Okubo Park
15 minutes walking
A serene park offering walking paths and playgrounds, perfect for relaxing families or anyone seeking peace.
MIRliton Cafe
2 minutes walking
A cozy cafe serving delightful coffee and homemade pastries in a vibrant atmosphere, great for casual dining.
Yoshoku Kobaya
2 minutes walking
A charming spot specializing in Japanese-style Western dishes like curry rice and omurice, friendly for all dietary preferences.
Shinjuku Golden Gai Theater
Shinjuku Golden Gai Theater
13 minutes walking
A lively district featuring tiny themed bars and live performances, perfect for exploring Tokyo's nightlife in a unique setting.
Omoide Yokocho nights Market
Omoide Yokocho nights Market
19 minutes walking
A nostalgic alley with various food stalls offering local delicacies, giving guests an authentic taste of Tokyo's street food.
Getting around
  • City Centre
    Tokyo 24 min  ·  1.2 mi
  • Airports
    Tokyo International (HND) 37 min  ·  15.0 mi
    Narita International (NRT) 109 min  ·  44.9 mi
  • Train
    Shinjuku Station 15 min  ·  4000 ft
  • Underground
    Shinjuku-Gyoemmae 5 min  ·  1400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site (reservation might be needed) at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of JPY1,650 per person per day.
Pets
Pets are not allowed.
Number of floors:
12
Number of rooms:
160

Reviews and Ratings

Feedback about Citadines Shinjuku Tokyo from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Citadines Shinjuku Tokyo is frequently praised for its spacious rooms, a definite plus compared to typical accommodations in Japan, with some even featuring a convenient sofa bed. Its location offers a balance: close to Shinjuku Gyoen National Garden and within walking distance of Shinjuku's main attractions, yet removed from the immediate station chaos. The presence of a mini-kitchen in some rooms is appreciated, and while some guests have found the breakfast selection limited, the availability of on-site laundry facilities adds to the convenience.
Show moreShow less
Review score
Based on 779 verified reviews
8.8 /10
Great
93 %
Recommend
Paid Wi-Fi
10.0/10
Staff
9.3/10
Breakfast
6.5/10
Value for money
8.4/10
Pros
Spacious room
Helpful staff
Comfortable beds
Well-equipped kitchen
Cons
Small gym
Outdated dryers
Guest reviews
based on 779 reviews
8.8/10
based on 1464 reviews
8.6/10
Silvia from Spain
Single
Studio Double Room
4 nights in November 2025
|
Reviewed: January 19, 2026
8.5/10

excellent stay near shinjuku gyoen

convenient location daily cleaning convenience stores short walk
i found the hotel location very convenient. it was near shops and the subway station. convenience stores were close, and finding food was easy. i appreciated the daily cleaning services i received. the hotel was a short walk to many locations like godizilla street and shinjuku gyoen park.
the pillows provided were quite firm and had a strange weight.
Service
9/10
the staff were helpful, particularly with local recommendations. they helped me with my luggage storage between reservations. i found personnel very friendly and helpful . the staff provided excellent services.
Facilities
8/10
the studio room included a microwave and cooking hotplate with basic pots. there was also a coffee machine available in the lobby. the hotel also feature a laundry room for the guests. filtered water was available.
0 Helpful
|
Show less
Elena from Spain
Single
Studio Double Room
4 nights in November 2025
|
Reviewed: January 14, 2026
6/10

Basic Room, Some Issues

hard pillows room ventilation
The room felt quite basic. The pillows were very hard. I think they had some kind of weight inside. there was no window for ventilation, so the room felt uncomfortable. The location had many adult establishments nearby. I found this a bit off-putting when walking around at night.
0 Helpful
Laura from United States
Family with children
Studio Executive Double
4 nights in November 2025
|
Reviewed: December 29, 2025
9.0/10

amazing room size and location

room size helpful staff on-site laundry
The rooms were spacious for japan! we have stayed at other places, and this one had so much space, it was a lovely surprise! the staff was so helpful, i can't wait to return. i also loved the convenience of the gym and laundry on-site. It made everything so easy.
i stayed for several nights and the breakfast selection didn't meet expectations! it felt a little pricey considering the limited options. it would be so much better with more variety, especially some local specialties.
Dining
8/10
The hotel offers breakfast, but the variety is limited. It's available each morning in the dining area. there are also many restaurants nearby, with a range of cuisines. a convenience store nearby offers quick snacks.
Facilities
9/10
The hotel has a gym with basic equipment, including treadmills and weights. It is open to all guests. laundry facilities are available, offering washers and dryers. It makes longer stays easier. vending machines provide drinks.
Service
10/10
the staff speaks english fluently and is very helpful with directions. they happily made restaurant reservations for me, speaking japanese on my behalf. they gave clear instructions for using hotel amenities.
Rooms
9/10
The rooms are spacious, especially by japanese standards. I had enough room for luggage. a kitchenette is included, equipped with a microwave and refrigerator. the bathroom includes standard amenities.
0 Helpful
|
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Marina from Spain
studio double room
4 nights in November 2025
|
Reviewed: December 15, 2025
9.3/10

spacious room and great location

english staff laundry area
The staff speaks good english. i also liked that they helped me with some information about shipping some items back home. i found the laundry area with a drink vending machine very convenient. It has five washers and dryers. the hotel's location in is convenient. It is a short walk to the metro, and there's a 7/11 next door!
during check-in, i was initially assigned a room without a window. it took some time to resolve this issue, a bit inconvenient.
Location
9/10
the hotel is located in a quieter part of the area but still within walking distance to many shops and restaurants. there is also convenient access to public transportation, beneficial for exploring. a convenience store is very close.
Rooms
10/10
the room was spacious with a sitting area and kitchenette, which i found great. the bed and pillows were comfortable, ensuring a great night's sleep. the room was quiet and dark because of the blockout shades.
Facilities
9/10
The hotel offers a laundry room with washing machines and dryers. This is very handy. the hotel also provides assistance with shipping items, beneficial for travelers needing to send things home.
0 Helpful
|
Show more
Elena from Spain
Family with children
Studio Double Room
5 nights in November 2025
|
Reviewed: December 05, 2025
9/10
mini kitchen kind staff
The room had a mini kitchen. This helped with evening meals. the staff was very kind, holding our suitcase because we had two reservations with a five-day gap.
The hotel is a little far from the center. It is about a 15-20 minute walk.
0 Helpful
FAQs
About Citadines Shinjuku Tokyo
What are the check-in and check-out times at Citadines Shinjuku Tokyo?
Check-in is at 15:00 and check-out is by 11:00.
How far is Citadines Shinjuku Tokyo from major attractions?
Shinjuku Gyoen National Garden and Isetan Department Store are both a 10-minute walk from the hotel.
What room amenities are available at Citadines Shinjuku Tokyo?
Rooms are equipped with a kitchenette, air conditioning, flat-screen TV, refrigerator, microwave, and free Wi-Fi.
Is there a fitness center available at Citadines Shinjuku Tokyo?
The hotel features a 24-hour fitness center for guest use.
What dining options are available near Citadines Shinjuku Tokyo?
Nearby restaurants include Ajipan, Matsuya Shinjuku 2-Chome, and Yoshikamezushi, all within 0.5 km.
Does Citadines Shinjuku Tokyo offer breakfast?
Breakfast is available for an additional charge of 1650 JPY.
Is parking available at Citadines Shinjuku Tokyo?
Private parking is available on-site for 2750 JPY per day, and a reservation is needed.
How can guests reach Narita International Airport from Citadines Shinjuku Tokyo?
Narita International Airport is a 90-minute drive away or can be accessed by public transit.
What services are provided by Citadines Shinjuku Tokyo for guests' convenience?
The hotel provides a 24-hour front desk, luggage storage, laundry facilities, and drink vending machines.

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