What is the check-in and check-out policy at The Sutton Place Hotel Vancouver?
Check-in is at 16:00 and check-out is at 12:00.
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THE SUTTON PLACE HOTEL VANCOUVER, Vancouver
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Key details
Hotel Details
845 Burrard Street, Vancouver, V6Z 2K6,
- Close to Vancouver Downtown
Perfect
9.0
9.0
4.1
3.8
5-star downtown Vancouver hotel with award-winning dining and Vida Spa wellness treatments
Dining
The hotel's
Wellness & Spa
Rooms & Amenities
Luxurious rooms come with 55-inch flat-screen TVs,
Location
The hotel sits in downtown Vancouver, within walking distance to
Business & Events
Dedicated
Highlights
Dining: Michelin Recommended Boulevard Kitchen & Oyster Bar with 700-label Wine Merchant
Spa: Vida Spa with exclusive Ayurvedic treatments
Rooms: Grand Suite with king bed, Nespresso, 55-inch TV
Location: 5 minutes drive to Stanley Park, walking distance to Gastown
Business: Full-service event planning and meeting facilities
Pet-friendly: Pet bowls and pet amenities available
Wellness: Indoor pool, fitness center, hot tub, Jacuzzi
“What strikes me most is its prime location in downtown Vancouver, a short walk from major attractions and the buzz of the city; the recent renovations clearly elevate the rooms, ensuring comfort. The award-winning dining, particularly the acclaimed desserts, adds an extra layer of indulgence. This is a standout choice for those seeking a blend of luxury and accessibility.”
Select room type
Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
- Premium Room 1 King Bed2 persons21 sq. feet1 King-size bedAir conditioningBathtubroom details
- Deluxe Room 1 King Bed2 persons21 sq. feet1 King-size bedAir conditioningBathtubroom details
- Deluxe Room 2 Queen Beds2 persons21 sq. feet2 King Size BedsAir conditioningBathtubroom details
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Services
- Valet parking
- Pet amenities available
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Leisure/ TV room
- Spa & wellness centre
- Steam room
- Jacuzzi
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
The Sutton Place Hotel Vancouver invites guests to indulge in remarkable culinary experiences that highlight regional flavors and sophistication. Two distinctive venues offer unique ambiances and specialties, from exquisite seafood to crafted cocktails, ensuring an enjoyable dining journey for every taste.
Boulevard Kitchen & Oyster Bar
Seafood
Ambiance
A refined yet relaxed setting that captures the essence of West Coast dining.
Key Offerings
The menu showcases the freshest seafood, complemented by an extensive selection of oysters and a carefully curated wine list, all designed to enhance the flavor experience.
Reservation
Recommended
Open daily from 3:00 PM to 10:00 PM.
Gerard Lounge
Cocktail lounge
Ambiance
Modern and chic, this lounge offers a sophisticated retreat for evening relaxation.
Key Offerings
Ideal for unwinding, Gerard Lounge features a delightful cocktail hour, showcasing unique, handcrafted cocktails and light bites.
Reservation
Not needed
Open Wednesday to Sunday from 6:00 PM to midnight.
Location
845 Burrard Street, Vancouver, V6Z 2K6,
Explore Vancouver
Discover Vancouver
Vancouver Art Gallery Offsite
4 minutes' walk
A vibrant hub for contemporary art featuring changing exhibitions and installations. Ideal for art lovers.
Canada Place
18 minutes' walk
Iconic waterfront destination offering stunning views and a variety of cultural events throughout the year.
Robson Street
5 minutes' walk
Famed retail street known for its expansive pedestrian-friendly area filled with shops, cafes, and vibrant street life.
The Orpheum
6 minutes' walk
Historic concert hall featuring a range of performances, including classical music and contemporary theater.
Seawall Cycling
15 minutes' walk
Scenic cycling along the Seawall, offering stunning views of mountains and the waterfront. Rentals available nearby.
Yoga at Sunset Beach
20 minutes' walk
Relaxing yoga sessions at Sunset Beach. Perfect for unwinding after a busy day with classes available throughout the week.
Kayaking in False Creek
17 minutes' walk
Thrill-seekers can rent kayaks and paddle the tranquil waters of False Creek, experiencing the city from a new perspective.
Stanley Park Exploration
30 minutes walking
Engaging walking and biking trails through lush landscapes, with plenty of opportunities for family activities and picnics.
Italian Kitchen
1 minute' walk
Chic Italian eatery serving classic dishes with modern flair, known for its vibrant atmosphere and seasonal ingredients.
Bacchus Restaurant & Lounge
4 minutes' walk
Elegant dining with an extensive wine list and contemporary cuisine, perfect for a fine dining experience in a luxurious setting.
JOEY Burrard
1 minute' walk
Trendy spot offering a diverse menu with global influences. Popular for its lively ambiance and creative cocktails.
Sala Thai
1 minute' walk
Exquisite Thai cuisine with an inviting atmosphere. Ideal for diners looking for vegetarian and gluten-free options.
The Orpheum
6 minutes' walk
Celebrated venue offering classical concerts, rock shows, and unique performances in a stunning historical setting.
Live Music at Yaletown
15 minutes' walk
Vibrant nightlife spot with bars hosting live music events. Great for a fun evening out with all-age friendly options.
Vancouver Symphony Orchestra
6 minutes' walk
Brilliant performances featuring a mix of classical and contemporary compositions. Check the schedule for family-friendly shows.
Comedy at The Comedy Mix
6 minutes' walk
Local comedy club known for its diverse lineup of performers. Perfect for a fun night out with friends or family.
Getting around
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms for free.
Pets
Pets are allowed on request.
Languages
English, Spanish, Japanese, Russian, Korean, Hindi, Panjabi / Punjabi, Vietnamese
Number of floors:
21
Number of rooms:
177
Reviews and Ratings
Feedback about The Sutton Place Hotel Vancouver from previous guests about their experience.
Show moreShow less
Pros
Central location
Impeccably clean
Professional staff
Excellent room
Additional space
Cons
Non-functional WiFi
Guest reviewsbased on 1929 reviews
Brian from United Kingdom
Single
Premium Room 1 King Bed
3 nights in November 2025
|
Reviewed: February 12, 2026
6/10
mixed feelings about this stay
rusted fixture peeling wallpaper
The location was acceptable with easy access to nearby facilities.
The room felt neglected. I observed RUSTED light fixtures in the bathroom. The wallpaper in the kitchen was peeling. This was REALLY disappointing. The cupboards also looked beat up.
0 Helpful
Alain from France
Single
Deluxe Room 1 King Bed
3 nights in November 2025
|
Reviewed: February 05, 2026
6/10
convenient location mini-fridge bag storage small bathroom low pressure outdated swimming pool
the location was really convenient. i could easily walk to many restaurants and shops. the room included a mini-fridge. it was very useful for storing drinks (especially water). the hotel also stored my bags before check-in. this service allowed me to explore without luggage.
the bathroom was quite small. the shower was not very good. it had low water pressure. the breakfast was overpriced. it did not offer great value. the swimming pool seemed outdated. it needed some cleaning.
0 Helpful
Grant from Canada
Couple
Deluxe Room 1 King Bed
3 nights in November 2025
|
Reviewed: December 30, 2025
8.5/10
fantastic experience!
convenient bus stops handy market efficient concierge
The hop on hop off bus stops are right in front, very convenient. Iga Market is just around the corner, super handy. The staff were great, especially the concierge, friendly and efficient.
The check-in process took an unusually long time though it was not during peak hours.
Dining
9/10
The hotel restaurant was quite busy every evening, especially during dinner service. Breka Bakery is nearby. It has delicious pastries. I saw the hotel's room service menu and the options looked good.
Facilities
8/10
The arrival hall looked great. I was told the gym needs some updates. The swimming pool looked a bit old And cleaning is needed.
0 Helpful
|
Alain from France
Business traveller
Deluxe Room 1 King Bed
3 nights in November 2025
|
Reviewed: December 28, 2025
9.3/10
Really good Stay in a Prime Location
prime location comfortable bed helpful staff adequate room
I appreciated the location in downtown. It provides easy access to restaurants, shopping, and airport transport. The bed was comfortable. The staff was helpful. The room size was adequate and the amenities were very good.
The minibar operation was somewhat confusing. I had to clarify charges upon checkout. I did get it resolved quickly though.
Location
10/10
The hotel is close to robson street. It is very close to many transport options. A supermarket is also conveniently located nearby.
Facilities
9/10
There is a spa available on the hotel. A michelin recommended restaurant operates here. I had a nice anniversary dinner there (the ambiance was particularly nice).
Service
9/10
The front desk staff was friendly. They offered all benefits without prompting. Check-in was efficient because of their friendly approach.
0 Helpful
|
leo from canada
Couple
deluxe room 1 king bed
3 nights in November 2025
|
Reviewed: December 16, 2025
9.0/10
excellent stay
clean room large wardrobe great location
i enjoyed my stay. the room was large and clean with a good sized wardrobe. the location was fantastic, i could easily walk to nearby attractions. the staff gave good recommendations for local dining.
the gym above my suite was quite noisy. exercise equipment sounds were audible in the master bedroom, it bothered me.
Location
9/10
the hotel offers easy access to many shops and attractions. it is situated in a central area perfect for exploration on foot. the proximity to various points of interest makes it convenient. (i liked that!).
Dining
8/10
there is an IGA supermarket just across the road from the hotel. this provides an easy way to obtain any necessary supplies. guests can find convenient options for meals and snacks nearby.
Service
10/10
the door staff were polite and helpful. the check-in and check-out processes were easy and accommodating. staff stored my bags before check-in, helpful.
Rooms
9/10
the room features comfortable beds and a well appointed design. the bathroom includes a bathtub. the room was also very quiet.
0 Helpful
|
Grant from Australia
Deluxe Room 2 Queen Beds
4 nights in November 2025
|
Reviewed: November 27, 2025
7/10
Satisfactory stay, some minor issues
convenient location dining option helpful staff room cleanness small bathroom expensive parking
The hotel's location proved quite convenient. Several dining options were nearby. I found many within walking distance. The staff was helpful, always ready to assist. The room provided a great view.
The room's cleanliness could have been better. The bathroom seemed small with a mediocre shower. I found parking at the hotel more expensive than expected. THE cost felt unreasonable.
0 Helpful
mike from canada
Single
deluxe room 1 king bed
4 nights in November 2025
|
Reviewed: November 23, 2025
6/10
small shower stained backsplash
i had a few issues . first, the shower in my room was quite small. it definitely could use an update. also, the housekeeping seemed to miss some details. for example, i found some dust behind the nightstands, and the bathroom backsplash had stains. it.
0 Helpful
Show more reviews
FAQs
About The Sutton Place Hotel Vancouver
What nearby attractions are within walking distance of The Sutton Place Hotel Vancouver?
Nearby attractions include Stanley Park (2 km), Vancouver Art Gallery (1 km), and Gastown (1 km).
What dining options are available on-site at The Sutton Place Hotel Vancouver?
The on-site dining options include Boulevard Kitchen & Oyster Bar and the Gerard Lounge.
Is there parking available at The Sutton Place Hotel Vancouver?
Private parking is available on-site for 55 CAD per day without the need for a reservation.
What amenities are included in the rooms at The Sutton Place Hotel Vancouver?
Rooms include air conditioning, a 37-inch flat-screen TV, plush bathrobes, and a stocked minibar.
How far is The Sutton Place Hotel Vancouver from Vancouver International Airport?
The hotel is approximately 12 km from Vancouver International Airport, and travel time is about 20 minutes by car.
What services does The Sutton Place Hotel Vancouver provide for business travelers?
The hotel offers a 24-hour business center, meeting rooms, and express check-in/check-out.
Are there any children's services available at The Sutton Place Hotel Vancouver?
The hotel provides babysitting and child services, as well as a children's menu.
What are the leisure facilities available at The Sutton Place Hotel Vancouver?
Leisure facilities include an indoor swimming pool, Jacuzzi, and fitness center.
Which languages are spoken by staff at The Sutton Place Hotel Vancouver?
The staff speaks English and several other languages to accommodate diverse guests.
Is there internet access at The Sutton Place Hotel Vancouver?
Free Wi-Fi is available throughout the hotel's premises.
What nearby restaurants can guests find close to The Sutton Place Hotel Vancouver?
Nearby restaurants include Italian Kitchen (0.5 km), Coast Restaurant (0.5 km), and JOEY Burrard (0.5 km).
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