What is the distance from Jen Singapore Orchardgateway By Shangri-La to Changi International Airport?
The hotel is located 17 km from Changi International Airport.
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JEN SINGAPORE ORCHARDGATEWAY BY SHANGRI-LA, Singapore
193US$
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Key details
Hotel Details
277 Orchard Road #10-01,
Singapore,
Singapore,
238858,
- Near the National Museum of Singapore
Great
8.8
9.1
4.2
4.2
Loved by Jen Singapore Orchardgateway By Shangri-La guests
"Fantastic roof top pool."
"The location was the main reason we chose this hotel and it did not disappoint."
"The rooftop pool had an amazing view and visiting other observatory becomes unesscessary because you can basically have the best view at the rooftop!"
Amenities
Jen Singapore Orchardgateway provides a
Rooms
The hotel consists of
Location
Situated on
Dining
The hotel showcases an all-day dining restaurant,
Business
For business travelers, the hotel provides fully equipped
Highlights
Location: Orchard Road with 800 retail outlets
Rooms: 499 guest rooms with skyline views
Dining: Makan@Jen with local and international cuisine
Wellness: Rooftop infinity pool and dedicated yoga area
“The rooftop pool is a knockout, offering panoramic city views that make the location feel both central and serene. I found the direct access to Somerset MRT station invaluable, as was the modern, clean aesthetic throughout. A smart choice for those who value convenience and style without excessive fuss.”
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Select room type
Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
Superior King Room
2 persons
295 sq. feet
1 King-size bed
Shower
Air conditioning
room details
Superior Twin Room
2 persons
295 sq. feet
2 Single beds
Shower
Air conditioning
room details
Deluxe King Room
2 persons
345 sq. feet
1 King-size bed
Shower
Air conditioning
room details
Deluxe Family Room
2 persons
510 sq. feet
1 King-size bed
Shower
Air conditioning
room details
Show all roomsLess
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Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Luggage storage
- Lift
- Currency exchange
- Vending machines
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
Spa & Leisure
- Outdoor swimming pool
- Sun terrace
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- In-room computer
- HBO available
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Makan@Jen invites guests to relish international flavors with a delightful touch of local Singaporean cuisine. From vibrant brunches to sumptuous dinners, each meal provides a culinary escape within a modern setting in the heart of Orchard Road.
Makan@Jen
International with local Singaporean influences
Ambiance
A modern dining space that exudes warmth, perfect for both casual lunches and elegant dinners
Key Offerings
Indulge in a delectable buffet that showcases local classics alongside popular Western dishes. Special themes may enhance brunch and dinner experiences, complemented by a selection of beverages from the bar.
Reservation
Recommended during peak dining hours
Open daily from 06:30 to 23:00 for breakfast, lunch, and dinner
Club Lounge
Casual dining with panoramic views
Ambiance
An exclusive retreat on the 19th floor, offering breathtaking views of the city skyline
Key Offerings
Access to a variety of snacks and beverages, along with special perks for guests, making it an ideal spot for relaxation or informal meetings.
Reservation
Not needed
Hours vary; typically open throughout the day
Poolside Bar
Casual drinks and light bites
Ambiance
A relaxed environment by the pool, ideal for unwinding under the sun
Key Offerings
Sip on refreshing cocktails or enjoy light snacks as one takes in the serene atmosphere by the water.
Reservation
Not needed
Hours vary; typically open during pool operational hours
Rooftop Terrace
Beverages and light fare
Ambiance
An open-air setting offering stunning views, perfect for evening gatherings or sunset cocktails
Key Offerings
Enjoy a relaxed atmosphere while sipping on cocktails and sharing light bites, making for a perfect end to the day.
Reservation
Not needed
Hours vary; typically open during evening hours
Coffee Shop/Café
Casual coffee and light meals
Ambiance
A cozy nook to recharge with your favorite brew
Key Offerings
Perfect for quick refreshment or a casual meeting spot with selections of coffee, pastries, and light meals.
Reservation
Not needed
Hours vary; typically open throughout the day
Jen Singapore Orchardgateway By Shangri-La Location
277 Orchard Road #10-01,
Singapore,
Singapore,
238858,
Map view
277 Orchard Road #10-01,
Singapore,
Singapore,
238858,
City landmarks
Garden
Gardens by the Bay
2.1
mi
Gallery
National Museum of Singapore
5300 ft
Botanical Garden
Singapore Botanic Gardens
1.9
mi
Shopping Area
Clarke Quay
1.2
mi
Mall
ION Orchard
3800 ft
Mall
Suntec City
1.4
mi
Museum
National Gallery Singapore
1.2
mi
Mosque
Masjid Sultan
1.4
mi
Landmark
Marina Bay Sands Singapore
1.9
mi
Park
Fort Canning Park
1.2
mi
Landmark
Singapore Flyer
1.8
mi
Mall
Bugis Street
5300 ft
Museum
Asian Civilisations Museum
1.2
mi
Museum
Singapore Art Museum
5300 ft
Fountain
Fountain of Wealth
1.4
mi
Pagoda
Buddha Tooth Relic Temple and Museum
1.4
mi
Museum
Peranakan Museum
1.2
mi
Art object
Merlion
1.4
mi
Museum
Singapore Philatelic Museum
1.2
mi
Mall
Ngee Ann City
3800 ft
Gallery
The Cathay
5300 ft
Mall
Far East Shopping Centre
1.1
mi
Landmark
Battlebox
5300 ft
Mall
Robertson Quay
5200 ft
Mall
Plaza Singapura
5300 ft
Museum
Chinatown Heritage Centre
1.9
mi
Nearby
Mall
Orchard Gateway
600 ft
Shopping Area
The Centrepoint
600 ft
Mall
313@Somerset
600 ft
8 Grange Road Cathay Cineleisure Orchard
Cathay Cineleisure Orchard
600 ft
Restaurants
Wild Honey
1500 ft
6 Scotts Road #03-01 Scotts Square Scotts Road
Dancing Crab
1600 ft
181 Orchard Road Orchard Central Floor 07 Unit 15 14 Orchard Central
Tsukiji Fish Market
900 ft
181 Orchard Road #12-02 Orchard Central #01-82B Arcade @ The Capitol Kempinski
Marche Movenpick
500 ft
313 Orchard Road 313 @ Somerset 313@somerset
Genki Sushi
700 ft
181 Orchard Road #03-32 Orchard Central Orchard Central
Outback Steakhouse Orchardgateway
900 ft
277 Orchard Road Orchard Gateway #04-01 Orchard Gateway
Som Tam
800 ft
181 Orchard Road Orchard Central Orchard Central #08-13
Makan@Jen
600 ft
277 Orchard Road Orchard Gateway Hotel Jen Orchardgateway
Chir Chir Chicken Fusion Restaurant
100 ft
313 Orchard Road 313 @ Somerset Floor 04 Unit 313 06
Supply & Demand
300 ft
277 Orchard Road Orchard Gateway #02-13/14
Explore Singapore
Explore Orchard Road: Activities & More
National Museum of Singapore
20 minutes' walk
Singapore's oldest museum showcases the nation's history and culture with engaging exhibitions and is renowned for its architecture.
Singapore Botanic Gardens
35 minutes' walk
A UNESCO World Heritage Site, this expansive park features stunning landscapes and the famous National Orchid Garden.
Clarke Quay
25 minutes' walk
A vibrant riverside destination with dining, shopping, and nightlife, offering a lively atmosphere alongside the Singapore River.
Gardens by the Bay
35 minutes' walk
Iconic gardens featuring the impressive Supertree Grove and Cloud Forest, focusing on horticulture and sustainability.
Wild Honey
6 minutes' walk
Brunch spot known for its global breakfast options. Cozy ambiance and farm-to-table ingredients make it a must-visit.
Dancing Crab
6 minutes' walk
Casual seafood restaurant specializing in shellfish, with a lively atmosphere and finger-licking dishes.
Tsukiji Fish Market
4 minutes' walk
Authentic Japanese dining experience with fresh sushi and sashimi. Ideal for a quick, delicious meal in a casual setting.
Marche Movenpick
2 minutes' walk
Market-style dining offering diverse options from Swiss to Asian cuisines. No reservations required, family-friendly atmosphere.
Cathay Cineleisure Orchard
2 minutes' walk
Modern cinema with the latest blockbusters and a vibrant atmosphere. Ideal for families and casual outings.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs S$ 45.56 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Korean, Hindi, Malay
Number of floors:
10
Number of rooms:
488
Former name
JEN ORCHARDGATEWAY
Reviews and Ratings
Feedback about Jen Singapore Orchardgateway By Shangri-La from previous guests about their experience.
Show moreShow less
Pros
Excellent location
Rooftop pool
Room size
Daily housekeeping
Cons
Small room
Construction noise
Confusing communication
Roll-up bed
Guest reviewsbased on 3061 reviews
Zoe
Family with children
deluxe king room
3 nights in November 2025
|
Reviewed:January 01, 2026
7/10
a balanced experience
excellent locationdining optionsmetro accesssmall roompower socketslong queues
the hotel's location was excellent, right above a large shopping mall. i found many dining options available. direct access to the metro made getting around easy. i could also leave my luggage after checking out.
I thought the room size was small for the price paid. i had problems with the power sockets in the room. I needed to call for maintenance. the front desk seemed understaffed, and queues were common.
0 Helpful
Emily from United Kingdom
Single
superior king room
4 nights in November 2025
|
Reviewed:December 27, 2025
7/10
a decent hotel stay
convenient locationbreakfast varietyrooftop poolmodular bathroomslow coolinguncomfortable pillow
the hotel's location is really convenient , providing easy access to the mrt. breakfast had many choices available. the rooftop pool was a highlight , and it was open until 10pm , which i found useful after a day of sightseeing.
the toilet and shower were in a plastic modular unit , not a separate room. the air conditioning took a while to cool down the room initially. i found the pillows to be quite uncomfortable.
0 Helpful
Grace from Australia
Superior Twin Room
3 nights in November 2025
|
Reviewed:December 02, 2025
9/10
twin roommrt stationearly flight
i stayed in a superior twin room. the location was good above the somerset mrt station. the hotel gave takeaway breakfasts because we had an early flight!
The staff was slow. I waited ages at the reception.
0 Helpful
Stella from United States
Family with children
Superior King Room City View
5 nights in August 2025
|
Reviewed:November 15, 2025
9/10
rooftop poolcity viewsdining choices
The rooftop pool was fantastic. It provided amazing city views, even from the changing rooms. I appreciated the shopping center below the hotel. It allowed quick access to many dining choices.
0 Helpful
FAQs
About Jen Singapore Orchardgateway By Shangri-La
How far is Jen Singapore Orchardgateway By Shangri-La from ION Orchard Shopping Mall?
The hotel is only 1 km away from ION Orchard Shopping Mall.
What are the check-in and check-out times at Jen Singapore Orchardgateway By Shangri-La?
Check-in is at 14:00 and check-out is at 12:00.
What dining options are available at Jen Singapore Orchardgateway By Shangri-La?
The hotel features an on-site restaurant serving a delectable spread of local and international cuisines.
Is there a swimming pool at Jen Singapore Orchardgateway By Shangri-La?
Guests can enjoy an infinity-edged outdoor swimming pool with panoramic city views.
Does Jen Singapore Orchardgateway By Shangri-La provide Wi-Fi?
Free Wi-Fi is available throughout the hotel.
Are there fitness facilities at Jen Singapore Orchardgateway By Shangri-La?
The hotel includes a fitness centre for guest use.
What services does the 24-hour front desk at Jen Singapore Orchardgateway By Shangri-La offer?
The front desk can assist with car rentals, dry-cleaning services, and currency exchange services.
What are the room amenities like at Jen Singapore Orchardgateway By Shangri-La?
Rooms are equipped with air conditioning, a flat-screen TV, coffee/tea making facilities, and en suite bathrooms.
How close is Jen Singapore Orchardgateway By Shangri-La to the National Museum of Singapore?
The hotel is a 5-minute drive from the National Museum of Singapore.
Is there parking available at Jen Singapore Orchardgateway By Shangri-La?
Free parking is available on-site.
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