What is the check-in and check-out policy at Mercure Vienna First?
Check-in is from 15:00 and check-out is by 12:00.
75 photos
MERCURE VIENNA FIRST, Vienna
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Key details
Hotel Details
Desider-Friedmann Platz 2, Vienna, 1010,
- Steps from St. Stephen's Cathedral
Great
8.5
8.9
4.2
4.5
4-star boutique hotel in Vienna's first district
Location & Access
Mercure Vienna First is positioned in Vienna's first district, 500 metres from
Rooms & Amenities
Accommodations range from Standard Double Rooms to Privilege Double Rooms and Executive Suites, each with a flat-screen TV, private bathroom, and free toiletries. All rooms include a stocked mini-bar with
Dining & Breakfast
Breakfast is an
Services & Programs
Guests can join the
Accessibility & Transport
The hotel provides accessible parking, an
Highlights
Location: 500 m from St. Stephen's Cathedral
Rooms: Free mini-bar with daily replenishment
Dining: Dietary-needs breakfast with regional specialties
Services: ALL loyalty programme perks & 24-hour concierge
Transport: Electric vehicle charging & airport bus nearby
“In my opinion, its location in Vienna's first district makes it a strong choice for experiencing the city's culture. I noted the boutique atmosphere, blending historical charm with updated comforts, plus benefits from the ALL - Accor Live Limitless program. I think the complimentary breakfast and well-stocked mini-bar add extra value for a comfortable city stay.”
Select room type
Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
Standard Double Room
2 persons
17 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Privilege Double Room
2 persons
20 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Check Availability & Prices
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Security
- Luggage storage
- Lift
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Children
- Children's buffet
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At Mercure Vienna First, dining options invite guests to indulge in authentic Austrian flavors and international delights. Enjoy delightful meals surrounded by a warm and modern ambiance, whether gathering with family or enjoying a romantic dinner. The thoughtful menu caters to diverse dietary preferences, ensuring every guest finds something to savor.
Location
Desider-Friedmann Platz 2, Vienna, 1010,
Explore Vienna
Explore Vienna's Surroundings
St. Stephen's Cathedral
6 minutes' walk
Iconic Gothic cathedral with stunning architecture and breathtaking views from its tower.
The Hofburg
6 minutes' walk
Historic imperial palace, home to museums and the impressive imperial apartments.
Vienna State Opera
19 minutes' walk
World-renowned opera house featuring exceptional performances and guided tours.
Museum of Natural History Vienna
17 minutes' walk
Fascinating museum showcasing diverse specimens and the famous dinosaur exhibit.
Bike Tour of Vienna
0 minutes' walk
Guided bike tours available nearby, ideal for exploring the city's vibrant streets.
Stadtpark Relaxation
22 minutes' walk
Beautiful park with walking paths, lush greenery, and a perfect spot for relaxation.
Restaurant Salzamt
1 minute' walk
Cozy atmosphere serving traditional Austrian dishes with a modern twist.
Cafe Central
11 minutes' walk
Historic coffeehouse known for its elegant ambiance and delicious pastries.
Vienna State Opera
19 minutes' walk
Elegant venue hosting world-class operas and ballets; guided tours also available.
Local Jazz Clubs
10 minutes' walk
Vibrant jazz clubs featuring live performances in a relaxed, intimate setting.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 26 per person per day.
Pets
Pets are not allowed.
Languages
English, German, Italian, Czech, Russian
Number of floors:
5
Number of rooms:
49
Reviews and Ratings
Feedback about Mercure Vienna First from previous guests about their experience.
Show moreShow less
Pros
Welcoming staff
Clean rooms
Comfortable bed
Central location
Delicious breakfast
Cons
Limited towels
Guest reviewsbased on 575 reviews
Joel from Australia
Couple
Standard Double Room
3 nights in November 2025
|
Reviewed: January 24, 2026
9.0/10
Excellent Hotel Experience
nespresso machine mineral water secured parking
The location was very convenient for exploring! The room had a Nespresso machine and glass bottles of mineral water, restocked daily. Breakfast included secured parking and a chance to learn dancing. The staff was also very helpful with directions
Rooms
9/10
The room was spacious with a comfortable bed. Fresh towels and cleaning services were provided daily. The bathroom included amenities.
Service
9/10
The staff was very attentive. They quickly addressed my request for water. The service was excellent.
Location
10/10
The hotel's location was central, close to major tourist attractions! It offered both convenience and a quiet atmosphere. It was easy to walk to many sites.
Dining
8/10
Breakfast featured a variety of options. The attendant was quick to fulfill my request for still water. The dining experience was generally satisfying each morning.
0 Helpful
|
Jason from Australia
Family with children
Standard Double Room
3 nights in November 2025
|
Reviewed: January 20, 2026
9/10
fantastic stay
historical city center polite staff clean room
The location is easily accessible and in the historical city center. the receptionist staff was polite. We checked in early. the room was clean and useful.
I could hear everything happening in other rooms! it was hard to rest much. employees at restaurant barely spoke english. It was complicated.
Location
9/10
the hotel is conveniently located near the city center. the underground station is close, which offers easy access to various parts of the city. reaching the airport is also straightforward from this location.
0 Helpful
|
Nathaniel from United Kingdom
Single
standard double room
4 nights in November 2025
|
Reviewed: December 30, 2025
9.0/10
central location
excellent location public transport fresh pastries
i found the hotel to be in a excellent location. it was very close to the main attractions and public transport links. the room was clean and well-kept and the breakfast options were plentiful and varied (i especially liked the fresh pastries).
i noticed some minor wear and tear in the hallways, but it didn't affect my overall stay.
Dining
9/10
breakfast included a wide range of options, encompassing both hot and cold selections (including eggs, sausages, cheeses, and fruit). the breakfast area was clean and well-organized. i saw staff consistently replenishing items and ensuring everything was tidy.
Facilities
8/10
the hotel features a business center available for guest use, equipped with computers and printers. there is a small fitness area offering basic equipment such as treadmills and stationary bikes. i observed that high-speed internet access is provided throughout the hotel.
Rooms
9/10
my standard double room included a comfortable bed, a desk, and a television with international channels. the bathroom had a shower and complimentary toiletries. i appreciated the daily restocking of water bottles in the minibar.
Service
10/10
the reception staff was helpful and efficient during check-in and check-out. i requested extra towels, and they were promptly delivered to my room. i could see that the housekeeping service maintained the rooms to a high standard of cleanliness.
0 Helpful
|
Harper from Canada
Couple
Standard Double Room
3 nights in November 2025
|
Reviewed: December 12, 2025
6/10
small room electrical socket
The staff was very friendly. The breakfast provided a lot of variety.
My room was quite small. The electrical socket in the corridor was hanging off the wall (i thought, how dangerous!). It really did not give a good impression of the hotel's condition.
0 Helpful
Show more reviews
FAQs
About Mercure Vienna First
How far is Mercure Vienna First from St. Stephen's Cathedral?
The hotel is located just 500 meters from St. Stephen's Cathedral.
Is parking available at Mercure Vienna First?
Public parking is available nearby for a fee of 32 EUR per day.
Which transportation options are available near Mercure Vienna First?
The Schwedenplatz U-Bahn station is a 5-minute walk from the hotel.
What amenities are offered in the rooms at Mercure Vienna First?
Rooms include free Wi-Fi, air conditioning, a flat-screen TV, a mini-fridge, and coffee/tea making facilities.
What dining options are available at Mercure Vienna First?
The hotel features an on-site restaurant, bar, and offers in-room breakfast service.
Are there any notable attractions near Mercure Vienna First?
Nearby attractions include Hofburg Imperial Palace and the Jewish Museum Vienna, both within a short walking distance.
Does Mercure Vienna First have facilities for business travelers?
The hotel offers a business centre and express check-in/check-out services.
Is there a breakfast option at Mercure Vienna First?
A buffet breakfast is available for an additional charge of 26 EUR.
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