What is the check-in and check-out policy at Mercure Hotel Kaiserhof City Center?
Check-in is from 15:00 and check-out is by 12:00.
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MERCURE HOTEL KAISERHOF CITY CENTER, Frankfurt am Main
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Key details
Hotel Details
Kaiserstr 62, Hessen, Frankfurt am Main, 60329,
- Close to Romerberg
Great
8.0
8.5
3.8
3.8
4-star superior hotel steps from Frankfurt Main Train Station
Location & Accessibility
The Mercure Hotel Kaiserhof City Center sits
Rooms & Comforts
Each room includes a
Business & Facilities
The hotel offers an
Dining & Breakfast
A
Services & Safety
Complimentary drinks and sweets are available at the reception, and a minimarket on site supplies essential items. Security features include smoke alarms, fire extinguishers, CCTV in common areas and outside the property, plus key card access and safety deposit boxes. The hotel provides
Highlights
Location: 250 m from Frankfurt Main Train Station
Rooms: Pillow menus and premium bedding
Dining: Large breakfast buffet with fresh orange juice
Business: Executive lounge and 24-hour fitness centre
Services: Complimentary drinks and sweets at reception
Safety: CCTV, smoke alarms, and key card access
“What stands out is the balance of comfort and convenience, particularly for those arriving by train. The location next to the central station proves useful, and the modern, clean rooms, along with an abundant breakfast, create a solid base for exploring Frankfurt or attending business events.”
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Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
- Standard Double Room2 persons25 sq. feet1 Double bedAir conditioningBathtubroom details
- Standard Twin Room2 persons25 sq. feet2 Single bedsAir conditioningBathtubroom details
- Superior Double Room2 persons25 sq. feet1 Double bedAir conditioningHeatingroom details
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
General
- No smoking on site
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Snack bar
- Bar/ Lounge area
- Packed lunches
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
- Board games
Spa & Leisure
- Leisure/ TV room
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Location
Kaiserstr 62, Hessen, Frankfurt am Main, 60329,
Explore Frankfurt am Main
Explore Frankfurt
Main Tower
10 minutes' walk
A prominent skyscraper offering panoramic views of the city from its observation deck. Ideal for stunning photos.
Romer
15 minutes' walk
A historic building with picturesque architecture, symbolizing Frankfurt's charm. Explore its significance in local history.
Stadel Museum
10 minutes' walk
An esteemed art museum housing an impressive collection from the Middle Ages to contemporary art. Guided tours available.
Goethe House
12 minutes' walk
Birthplace of the famous writer Johann Wolfgang von Goethe, it showcases his life and works in an engaging setting.
Biking in Stadtwald
20 minutes' drive
Experience the vast green spaces of Stadtwald, with bike rentals available. Perfect for outdoor enthusiasts.
Relax at Rothschildpark
15 minutes' walk
Enjoy serene strolls and picnics in this peaceful park, offering lovely walking paths and seating areas.
Der Fette Bulle
2 minutes' walk
Known for gourmet burgers and a relaxed atmosphere. Ideal for casual dining, catering to various dietary needs.
Kakadu's
1 minute' walk
An Australian restaurant featuring vibrant decor and a menu rich in flavor. Reservations are recommended for peak times.
Jazzkeller
15 minutes' walk
A cozy venue offering live jazz music, renowned for its vibrant atmosphere. Check the schedule for upcoming performances.
Das Schauspiel Frankfurt
10 minutes' drive
A leading theater showcasing a variety of performances, suitable for all ages. An excellent choice for cultural enthusiasts.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 23 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Romanian, Greek, Russian, Turkish, Arabic, Persian
Year renovated:
2010
Number of floors:
7
Number of rooms:
106
Former name
Quality Kaiserhof
Reviews and Ratings
Feedback about Mercure Hotel Kaiserhof City Center from previous guests about their experience.
Show moreShow less
Pros
Good location
Friendly service
Spacious room
Helpful staff
Cons
Small towels
Railway station
Guest reviewsbased on 822 reviews
Christian from Germany
Single
Superior Double Room
3 nights in November 2025
|
Reviewed: February 12, 2026
9.3/10
Solid stay Near the Main Station
helpful service friendly staff comfortable interior
The front desk staff provided helpful service. They knew how to use the computer to assist guests with flight check-in and boarding passes. I would consider staying here again if I return. The inside of the hotel felt excellent and very comfortable (i liked it).
The gym is a little small, and I thought it lacked equipment.
Rooms
9/10
The room was big, the bed felt comfortable, and it was VERY clean. The hotel provided everything necessary in the room. The beds felt comfortable, which allowed restful sleep.
Facilities
8/10
The swimming pool was excellent. The hotel provides secure access. The floor where the rooms are is accessible only with a key card. The location is near the train station, about a five-minute walk.
Dining
10/10
Breakfast was awesome, and it occurred in a very nice room. The breakfast had high quality even though there was not much variety. I appreciated the quality.
Service
10/10
The staff was excellent and went above their duties. Out of all the places I have been, no other staff could compare to them. They were friendly and helpful.
0 Helpful
|
Mitch from Australia
Single
Standard Double Room
3 nights in November 2025
|
Reviewed: January 23, 2026
8.3/10
convenient stay near station
great location friendly staff
location was great because of the main train station and many stores for supplies. eating places offered asian and german food nearby. front desk workers were friendly and helpful to me. hotel is some minutes from the station.
i find the surrounding area not suitable. it might be not cute because of social problems. families or safety conscious travelers may want to avoid it.
Service
9/10
the front desk staff provided assistance when needed. i got what i wanted from them. it.
Rooms
8/10
my room included comfortable bed. i saw quite big window showing the outside weather. also the room seemed spacious. sound proofing made rest easier.
Facilities
8/10
this hotel provides breakfast with many choices. they have all needed amenities that you can expect. hotel has a gym too and is located close to transport.
0 Helpful
|
Garry from Australia
Couple
Superior Double Room
3 nights in November 2025
|
Reviewed: January 21, 2026
9.3/10
Fantastic Stay, Great Location!
amazing soap excellent lotion easy check
I found the coffee bar in the room a real treat. The soap and lotion smelled amazing. The hotel also allowed easy check in, which I found really helpful.
The street felt a bit dodgy at night, almost near a red-light district.
Dining
9/10
I enjoyed the breakfast buffet. It had good food. The coffee was especially great. I liked how well Gwen took care of everything there.
Facilities
8/10
The room was very spacious and sound proof. It had a big window. I slept well because the bed was comfortable. All the amenities were good.
Location
10/10
This spot is really close to the main train station. There were plenty of convenient stores for necessities. I also found Asian and German food options near the hotel.
Service
10/10
I found Jasmine at reception very cooperative and friendly. The staff were always very helpful and efficient. I appreciated their quick assistance with my requests.
0 Helpful
|
Grayson from United States
Family with children
Superior Twin Room
3 nights in June 2025
|
Reviewed: August 05, 2025
6/10
Acceptable Stay, Disappointing Room Condition
poor condition ineffective air conditioning
The location was convenient, near the train station.
I booked three rooms, but they were all in poor condition. The bathrooms lacked steam vents, and the air conditioning struggled to work. It was either too loud or ineffective. At this price point, I expected better quality even from a budget hotel.
0 Helpful
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FAQs
About Mercure Hotel Kaiserhof City Center
How far is Mercure Hotel Kaiserhof City Center from Frankfurt Main Train Station?
The hotel is located just 300 meters from Frankfurt Main Train Station.
What dining options are available near Mercure Hotel Kaiserhof City Center?
Nearby restaurants include Saravanaa Bhavan, Pho Ngon, Acapulco, and Feinkost Paradies, all within 0.5 km.
Does Mercure Hotel Kaiserhof City Center have on-site dining options?
The hotel features a breakfast room and a bar/lounge area for guests.
What room amenities can guests expect at Mercure Hotel Kaiserhof City Center?
Rooms include air conditioning, free Wi-Fi, a flat-screen TV with satellite channels, and a mini fridge bar.
What are the fitness facilities available at Mercure Hotel Kaiserhof City Center?
Guests can access a fitness center that is open 24 hours.
Are there meeting facilities at Mercure Hotel Kaiserhof City Center?
The hotel offers 8 meeting rooms for business events.
What attractions are within walking distance of Mercure Hotel Kaiserhof City Center?
Romerberg and Staedel Museum are both within a 15-minute walk from the hotel.
Is there a laundry service available at Mercure Hotel Kaiserhof City Center?
Laundry services are provided at the hotel.
What are the safety features at Mercure Hotel Kaiserhof City Center?
Safety features include smoke detectors, fire extinguishers, and a security system.
What breakfast options are offered at Mercure Hotel Kaiserhof City Center?
A large breakfast buffet is available each morning for an additional charge of 25 EUR.
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