Hotel Kaiserhof Wien Exterior photoHotel Kaiserhof Wien Interior photoHotel Kaiserhof Wien Interior photo
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From290US$ /night
Check-in
02Jun2026Select date
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Rooms and Guests2 Guests, 1 Room
Key details

Hotel Details

Frankenberggasse 10, Vienna, Austria, A-1040
-
Steps from the Vienna State Opera
Perfect
9.3
9.6
/10
4.8
4.6
/5

Location

Hotel Kaiserhof Wien is situated just steps from Vienna's key attractions, including the Vienna State Opera and Karlskirche church. Positioned in a quiet area yet close to the bustling Naschmarkt, the hotel provides an advantageous base for exploring the city. With excellent public transport links nearby, multiple cultural and historical sites are easily accessible.

Rooms

The hotel offers 74 rooms, including four suites and four junior suites, blending turn-of-the-century architecture with contemporary comfort. Allergy-friendly rooms are available, ensuring a safe environment for guests with sensitivities. All rooms include adjustable slatted beds, high-quality mattresses, and rejuvenating GRANDER(R) Water.

Wellness

The fitness area includes a variety of equipment for strength training and cardiovascular workouts. An on-site Finnish sauna provides an authentic experience with personalized infusion options. Additionally, a steam bath is available, offering soothing scents for relaxation.

Business Facilities

Hotel Kaiserhof Wien excels in conference services with multiple seminar rooms equipped with modern audio-visual technology. Awarded the 'Golden Flipchart', the hotel provides an inspiring setting for meetings with high ceilings and natural light. Complimentary welcome gifts and discounted parking fees are offered to members of the Kaiserhof Bonus Club.

Dining

The Salon Imperial hosts an extensive breakfast buffet, showcasing high-quality local products and a variety of options for different dietary needs. Viennese coffee specialties and exquisite teas complement the morning meal. The hotel bar, open until midnight, serves classic cocktails and light snacks in a cozy setting.

Highlights

Location: quietly situated and only a few footsteps away from Naschmarkt and Opera

Rooms: 74 elegant rooms, including 4 suites and 4 junior suites

Business: winner of the Golden Flipchart award, 3 seminar rooms

Wellness: Finnish sauna and steam bath

Dining: Imperial breakfast buffet with local products

Bonus Club: discounted parking fees and personal welcome gifts

“There's an undeniable charm to this hotel, from its historic interiors to the little touches like complimentary chocolates. The breakfast room stands out, a lovely space with classical music setting an elegant tone, while the location puts you within a reasonable walk of the city center, a clear advantage. I think this property particularly suits those who appreciate a blend of classic style and modern comfort in a central location.”
Hotel logo
Charlotte EvansHead of Editorial at Hotelsdowntown
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Select room type

Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
Classic Double Room
2 persons
220 sq. feet 
2 Single beds
Heating
Bathtub
Suite
2 persons
455 sq. feet 
1 King-size bed
Shower
Coffee machine
Classic Double or Twin Room extra bed
2 persons
250 sq. feet 
2 Single beds
Heating
Bathtub
Superior Double Room
2 persons
185 sq. feet 
1 King-size bed
Shower
Coffee machine
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Facilities

Hotel has comfortable rooms, premium services, and a prime downtown location
Facilities: Perfect
9.2/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Snack bar
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Spa & Leisure

  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Hotel Kaiserhof Wien Location

Frankenberggasse 10, Vienna, Austria, A-1040
Map view
Frankenberggasse 10, Vienna, Austria, A-1040
Nearby
Church
St. Charle's Church
1100 ft
Museum
Secession
1800 ft
Karlsplatz
Brahms Statue
1200 ft
Restaurants
Cafe Sacher Wien
2700 ft
4 Philharmoniker Str.
Wiener Wiaz Haus
700 ft
Karlsgasse 22 1040 Wien
Lanea
300 ft
Rilkeplatz 3
Leanback
300 ft
Rilkeplatz 3-5
Mezzo Roma
300 ft
Rilkeplatz 3
Manzana
400 ft
Apfelgasse 1
Mr & Mrs Feelgood
600 ft
Paniglgasse 22
Sud Lander
700 ft
Rilkepl. 7
Bistro Porto
700 ft
Rilkeplatz 4 DAS Triest
RIVA Favorita
900 ft
Favoritenstrasse 4-6 Ecke Neumanngasse
Explore Vienna
Explore Vienna
Top Attractions
Activities
Dining
Entertainment
St. Charles' Church
4 minutes' walk
A stunning baroque church featuring a grand dome and reflective pond, known for its unique architecture and concerts.
Vienna State Opera
Vienna State Opera
9 minutes' walk
One of the world's leading opera houses, it offers guided tours and breathtaking performances in a grand setting.
Albertina
Albertina
11 minutes' walk
An art museum housing a significant collection of graphic arts, famous for its stunning architecture and exhibitions.
Museum of Art History
Museum of Art History
14 minutes' walk
Renowned for its collection of masterpieces, the museum features artwork from Ancient Egypt to the Renaissance.
Stadtpark
16 minutes walking
A relaxing green oasis perfect for leisurely strolls, picnics, and featuring the famous Johann Strauss statue.
Cycling along the Danube
18 minutes' drive
Thrilling biking trails along the river, rentals available nearby; suitable for adventure seekers and scenic views.
Day Spa
10 minutes' drive
A local spa offering relaxation treatments, massages, and wellness packages for rejuvenation after exploring the city.
Wiener Wiaz Haus
Wiener Wiaz Haus
3 minutes' walk
A casual eatery specializing in traditional Austrian dishes with a warm, inviting atmosphere and local beers.
Cafe Sacher Wien
Cafe Sacher Wien
10 minutes' walk
Famous for its original Sachertorte, this elegant café offers classic Viennese pastries in a historic setting.
Mezzo Roma
Mezzo Roma
2 minutes' walk
Cozy Italian restaurant known for its homemade pasta and fine wines, perfect for a casual yet delicious dining experience.
The Vienna State Opera
9 minutes' walk
An iconic venue featuring classic operas and ballets; look out for weekly schedule and ticket options for all ages.
Jazzland
15 minutes' walk
A lively jazz club offering nightly performances; a perfect spot for music enthusiasts seeking a vibrant nightlife.
Türkenschanzpark
15 minutes' drive
Family-friendly park with playgrounds, picnic areas, and wide paths for leisurely walks, ideal for outdoor fun.
Getting around
City Centre
Vienna8 min  ·  2000 ft
Airports
Vienna International (VIE)31 min  ·  12.8 mi
Train
Rennweg Train Station17 min  ·  4600 ft
Vienna Main Railway Station17 min  ·  4600 ft
Underground
Taubstummengasse5 min  ·  1400 ft
Bus
Bus stop3 min  ·  700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site (reservation might be needed) at EUR 26 per day.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Kaiserhof Wien provides visitors with a free full breakfast. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Dutch, Hungarian, Russian
Year renovated:
2012
Number of floors:
6
Number of rooms:
74
Former name
Best Western Premier Kaiserhof Wien

Reviews and Ratings

Feedback about Hotel Kaiserhof Wien from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Guests consistently praise the spacious and clean rooms at Hotel Kaiserhof Wien, some highlighting the premier suite's excellent decor and separate seating area. The hotel's location is ideal, with easy walking distance to the Naschmarkt and the underground subway, allowing convenient access to city center attractions. The breakfast buffet receives positive feedback for its variety, though a few guests mentioned limited nearby dining options as a minor inconvenience. many found it to be good value for money and would return on future Vienna visits.
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Review score
Based on 1699 verified reviews
9.5/10
Perfect
98%
Recommend
Staff
9.6/10
Cleanliness
9.5/10
Paid Wi-Fi
8.9/10
Value for money
8.9/10
Pros
Clean rooms
Delicious breakfast
Spacious bathroom
Comfy bed
Cons
Angry staff
Small fridge
Guest reviews
based on 1699 reviews
9.5/10
based on 1932 reviews
9.3/10
mia from germany
Family with children
superior double room
4 nights in November 2025
|
Reviewed:February 02, 2026
9.3/10

charming stay

pillow menuwide selectionfriendly staffcentral location
I was charmed by the hotel's attention to detail. The rooms are equipped with side sleeper pillows and a pillow menu, ensuring i got the best sleep, even though it was quite hot outside. the breakfast buffet had a wide selection, from handmade jams to honeycomb, it was tasty. every staff member was very friendly and helpful, i felt very welcome. the location was perfect, near the underground and within walking distance of many attractions.
the bar had a limited selection of snacks available compared to the menu! it was a little disappointing.
Facilities
9/10
the hotel offers a gym for fitness. it also provides a bar area with a library. guests can find special amenities like a pillow menu to enhance sleep quality and comfort .
Dining
9/10
the breakfast buffet features a wide variety of options, including handmade jams and honeycomb. coffee is served at the table each morning! the breakfast area is spacious and well-kept with dishes promptly replenished.
Rooms
9/10
the rooms include white bed linens, bedside tables, and reading lamps. they have spacious bathrooms and comfortable beds. air conditioning ensures a comfortable temperature. guests can select pillows from a special menu.
Service
10/10
the staff is friendly and accommodating, always greeting guests with a smile. they helped with directions, recommendations, and arranging taxis. the hotel provided a warm welcome! guests felt valued .
0 Helpful
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Aiden from United Kingdom
Family with children
Superior Double Room
5 nights in November 2025
|
Reviewed:January 12, 2026
9.0/10

amazing stay! loved it!

great locationdelicious choiceshelpful staffclean room
i stayed here five nights and the location is great. breakfast offered many delicious choices. staff helped me with directions and recommendations. my room was quiet and very clean. i also like the provided air conditioning.
the elevator was small, it only fit a few people.
Location
9/10
the hotel sits on a quiet street. the location means many attractions are within walking distance. a metro station nearby provides quick access to airport which i found very useful.
Dining
9/10
the breakfast includes many options. i see fresh fruit, pastries, and hot dishes. the dining room is very clean and spacious. the staff ensure that all food and drinks are replenished often.
0 Helpful
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Lawrence from United Kingdom
Double or Twin Room
3 nights in November 2025
|
Reviewed:January 12, 2026
9/10
excellent buffetreasonable prices
the breakfast buffet was excellent it had everything i wanted and the service was top notch. pre and post dinner cocktails in the lobby bar were reasonably priced for a european capital city.
the milk provided in the room upon arrival was curdled. requesting a fresh supply only resulted in more curdled milk, and i had to collect fresh milk from reception.
0 Helpful
Ronald from United States
Single
superior double room
4 nights in November 2025
|
Reviewed:January 03, 2026
6/10

location is decent, service questionable

european stylegood choicesinconvenient situationno change
the breakfast offered a european selection and the staff worked to keep things stocked. (i did like the pastries.)
i requested change at reception for a fifty euro note and they said they do not provide change. i had to find a local supermarket instead. it was quite inconvenient.
0 Helpful
Emma from United Kingdom
Family with children
superior double room
5 nights in November 2025
|
Reviewed:December 27, 2025
9.5/10

cozy stay, lovely staff

modern comfortsshoe machinesynthetic fragrance
Rooms were clean and modern. the breakfast buffet was huge with so many options. i really appreciated the shoe shine machine. It came in handy after long days. the staff helped.
the lobby had a strong synthetic fragrance. it bothered my allergies. i booked this hotel, because i thought it green.
Service
10/10
the front desk answered all questions. they also made great tour, restaurant, and transport recommendations. the barman was friendly. he gave us many tips about what to do.
Rooms
9/10
our room had all the modern necessities. the bathroom looked very clean. the bed was also very comfortable. the hotel provided bathroom essentials, like shampoo and soap, without extra charge.
Dining
9/10
the breakfast room had a lot of space. the staff kept the dishes full and cleaned tables quickly. the breakfast was really nice with many choices. i like the high standard food.
Location
10/10
the hotel location is near key sights. it is an easy walk to many things. the underground station is close by. it helps you see attractions that are further away.
0 Helpful
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Juliet from United Kingdom
Couple
superior double room
3 nights in November 2025
|
Reviewed:December 06, 2025
9.5/10

a waltz of elegance

genuine careshort strollairy space
the staff showed genuine care the information service aided in discovering hidden gems i could reach the opera house with a short stroll the breakfast offered many pastries and hot foods i found the dining room airy and spacious.
the air conditioning switched off at times that was inconvenient.
Service
9/10
the reception provided assistance with train tickets ensuring a smooth journey staff members showed kindness and attentiveness the information desk offered valuable details about local attractions and dining locations the cute attitude made my stay nice.
Rooms
10/10
my room had a good size and featured a comfy bed and pillows i found the room to be quiet and clean it was maintained well i noticed chandeliers adding a romantic touch to the hotel's decor.
0 Helpful
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Elliot from United Kingdom
Single
Premier Suite
3 nights in November 2025
|
Reviewed:December 02, 2025
9.7/10

charming find in a perfect spot

excellent decorseparate seating areahelpful staff
i stayed in the premier suite it featured excellent decor i noticed the separate seating area it added a touch of luxury to the room i also appreciated the complimentary toiletries they were high quality and replenished daily. the gym had modern equipment including treadmills and weights it helped me keep up with my fitness routine. i also found the staff helpful with directions to nearby attractions and recommendations for local dining.
the elevator was occasionally slow during peak hours it caused minor delays but nothing major.
Facilities
9/10
the hotel boasts a modern gym it includes several treadmills elliptical machines and a selection of free weights i found this to be a great addition for maintaining my workout routine .
Location
10/10
the hotel is near karlsplatz this location is convenient with easy access to public transport options like the metro and tram lines many shops restaurants and cultural attractions are within a comfortable walking distance.
Service
10/10
the staff provided excellent assistance arranging airport transfers the reception was staffed 24/7 and i was able to get help with questions or requests any time i needed it they offered very prompt responses.
0 Helpful
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FAQs
About Hotel Kaiserhof Wien
What is the distance of Hotel Kaiserhof Wien from Vienna International Airport?
Hotel Kaiserhof Wien is 25 km from Vienna International Airport, which takes approximately 30 minutes by car.
What are some attractions near Hotel Kaiserhof Wien?
Nearby attractions include the Vienna State Opera (0.5 km), St. Stephen's Cathedral (1 km), and the Naschmarkt (1 km).
Is there an on-site restaurant at Hotel Kaiserhof Wien?
Yes, Hotel Kaiserhof Wien features an on-site bar/lounge area where drinks and snacks are served.
What are the check-in and check-out times at Hotel Kaiserhof Wien?
Check-in is at 15:00 and check-out is at 12:00.
Does Hotel Kaiserhof Wien provide fitness facilities?
Yes, the hotel offers a small fitness center equipped with modern training equipment.
Is parking available at Hotel Kaiserhof Wien?
Private parking is available on-site for a fee of 26 EUR per day, and reservation is required.
What amenities are available in the rooms at Hotel Kaiserhof Wien?
Rooms feature air conditioning, a flat-screen satellite TV, a multimedia docking station, a minibar, and a tea and coffee maker.
Is breakfast included at Hotel Kaiserhof Wien?
A rich Viennese breakfast buffet is available for an additional charge of 30 EUR.
Does Hotel Kaiserhof Wien have accessibility features?
The hotel features allergy-friendly rooms upon request.
What languages are spoken by the staff at Hotel Kaiserhof Wien?
The staff at Hotel Kaiserhof Wien speaks multiple languages, including English and German.
How far is Hotel Kaiserhof Wien from the nearest public transport station?
Hotel Kaiserhof Wien is a 5-minute walk from the Karlsplatz Underground Station.
Is there a spa or wellness area at Hotel Kaiserhof Wien?
Yes, the hotel features a spa area with a sauna, steam bath, and fitness room.

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Rooms and Guests2 Guests, 1 Room