What are the check-in and check-out times at Fairmont Empress Hotel?
Check-in is at 16:00 and check-out is by 11:00.
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FAIRMONT EMPRESS HOTEL, Victoria
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Key details
Hotel Details
721 Government Street, Victoria, V8W 1W5,
- Next to the Inner Harbour
Great
8.9
9.1
4.3
4.5
Historic waterfront hotel with a century-old afternoon tea tradition
Rooms & Suites
The hotel offers 431 guest rooms and suites, many with
Dining & Afternoon Tea
The hotel hosts a traditional
Spa & Wellness
Location & Nearby Attractions
The hotel sits directly on the
Family & Pet Services
Children have access to a dedicated
Highlights
Awards: Top Resort Spa in Canada & Spas of America Top 100
Signature Experience: Afternoon tea on Royal China
Rooms: 431 guest rooms, Fairmont Gold upgrade available
Spa: Willow Stream Spa with sauna, steam room, hot tub
Dining: Q at the Empress, Pacific Northwest cuisine
Location: Directly on Inner Harbour, steps from Royal BC Museum
Family: Kids' pool, babysitting, pet-friendly
“This grande dame elegantly blends historic charm with modern luxury, and its Inner Harbour location places guests near Victoria's best attractions. The afternoon tea, served on Royal China, remains an iconic experience. I think it's the ideal spot for romantic getaways and luxurious family vacations.”
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Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
- Junior Suite City View 1 King2 persons38 sq. feet1 King-size bed and 1 Sofa bedAir conditioningHeatingroom details
- Executive Suite City View 1 King2 persons38 sq. feet1 King-size bedAir conditioningHeatingroom details
- One Bedroom Suite City View 1 King2 persons42 sq. feet1 King-size bed and 1 Sofa bedAir conditioningHeatingroom details
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Cycling
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's menu
- Children's pool
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Massage
Room features
- Air conditioning
- Heating
- Sitting area
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At Victoria's Fairmont Empress Hotel, guests can indulge in an exquisite dining experience at the award-winning Q at The Empress and the elegant Lobby Lounge. Dishes crafted by renowned Executive Chef Morgan Wilson celebrate the vibrant flavors of the Pacific Northwest, showcasing the best of local ingredients in a refined yet inviting setting.
Q at The Empress
American with Pacific Northwest influences
Ambiance
A sophisticated setting defined by elegance and modern refinement, perfect for both casual meals and special occasions.
Key Offerings
Savor creative bites like avo toast and egg white frittata with local mushrooms, complemented by luxurious cocktails featuring gold-dusted macarons. Chef Wilson's culinary philosophy shines through in every dish, embodying a journey without borders.
Reservation
Recommended
Hours vary
Lobby Lounge
Light bites and cocktails
Ambiance
An airy space exuding turn-of-the-century elegance, enhanced by the mellow notes of live classical piano music for a serene dining experience.
Key Offerings
Take in stunning views while enjoying thoughtfully crafted cocktails and exquisite treat accompaniments, ensuring each visit feels special and indulgent.
Reservation
Not needed
Hours vary
Location
721 Government Street, Victoria, V8W 1W5,
Explore Victoria
Explore Victoria
Royal BC Museum
5 minutes walking
A premier cultural institution showcasing British Columbia's history through exciting exhibits and artifacts.
British Columbia Parliament Buildings
4 minutes walking
An architectural masterpiece offering guided tours and beautiful gardens, overlooking the Inner Harbour.
Beacon Hill Park
19 minutes walking
A vast park featuring walking trails, gardens, and a petting zoo, perfect for relaxation and family fun.
Craigdarroch Castle
30 minutes walking
A historic mansion with stunning architecture and gardens, showcasing Victorian-era decor and lifestyle.
Kayaking at Fisherman's Wharf
17 minutes walking
Enjoy kayaking in the harbor with rentals available. Perfect for thrill-seekers looking to explore the waters.
Yoga in Beacon Hill Park
19 minutes walking
Serene outdoor yoga sessions available in the park. A great option for relaxation amidst nature.
Q at The Empress
1 minute walking
An elegant dining experience featuring local ingredients and seasonal dishes, perfect for a special evening.
Milestones
3 minutes walking
A casual eatery offering a diverse menu with favorites like burgers and pasta, suitable for families.
The Old Spaghetti Factory
4 minutes walking
Family-friendly restaurant known for its pasta dishes and charming atmosphere, connecting diners to heritage.
Save-On-Foods Memorial Centre
19 minutes walking
A bustling venue hosting concerts and sports events, vibrant nightlife atmosphere with something for everyone.
Chinatown Night Market
13 minutes walking
An evening market featuring local crafts, food stalls, and live music, family-friendly and lively atmosphere.
Getting around
<br />
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Danish, Japanese, Chinese, Russian, Arabic, Malay, Tagalog / Filipino
Year renovated:
2009
Number of floors:
8
Number of rooms:
394
Reviews and Ratings
Feedback about Fairmont Empress Hotel from previous guests about their experience.
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Pros
Gold Level service
Comfortable bed
Helpful staff
Grand entrance
Cons
Cramped suite
Unclean windows
Slow check-in
Guest reviewsbased on 2612 reviews
Dale from Canada
Family with children
Fairmont City View 1 Queen
3 nights in August 2025
|
Reviewed: October 17, 2025
7/10
A Satisfactory Visit
central location clean room great housekeeping cramped pool bland food limited seating
The location of this hotel is prime. It is central to many attractions. The room was very clean! Housekeeping did a great job.
The pool felt cramped. It was also quite noisy. I did not enjoy it. The food in the lounge was bland. The patio seating was limited because of umbrellas.
0 Helpful
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FAQs
About Fairmont Empress Hotel
Does Fairmont Empress Hotel have a swimming pool?
Guests can enjoy an indoor heated swimming pool available year-round.
What types of spa services are offered at Fairmont Empress Hotel?
The award-winning Willow Stream Spa offers signature West Coast treatments unique to the region.
Which nearby attractions can be easily accessed from Fairmont Empress Hotel?
Nearby attractions include Royal BC Museum (0.5 km), Miniature World (0.5 km), and the Maritime Museum of BC (less than 1 km).
What dining options are available at Fairmont Empress Hotel?
The hotel features on-site dining at Q at the Empress and offers a traditional afternoon tea in the Lobby Lounge.
What are some of the in-room amenities at Fairmont Empress Hotel?
Rooms are equipped with Wi-Fi, cable TV, an in-room coffee maker, and air conditioning.
Are pets allowed at Fairmont Empress Hotel?
Pets are allowed at the hotel.
Are there fitness facilities available at Fairmont Empress Hotel?
Guests have access to a fitness centre and wellness services including a sauna and hot tub.
Which languages are spoken by the staff at Fairmont Empress Hotel?
The hotel staff speaks multiple languages to accommodate international guests.
How far is Fairmont Empress Hotel from the nearest airport?
The hotel is approximately 30 km from Victoria International Airport.
What business services does Fairmont Empress Hotel offer?
Business amenities include a business centre, meeting rooms, and express check-in/out services.
What options are available for children's entertainment at Fairmont Empress Hotel?
The hotel offers babysitting services and a children's menu in the restaurant.
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