What is the check-in and check-out policy at Dear Hotel Madrid?
Check-in is at 15:00 and check-out is by 11:30.
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DEAR HOTEL MADRID, Madrid
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Key details
Hotel Details
Gran Via, 80, Madrid, 28013,
- Steps from Plaza de Oriente
Great
8.7
8.9
4.6
4.7
Boutique hotel with exclusive rooftop plunge pool in central Madrid
Rooftop & Dining
Dear Hotel Madrid has a
Rooms & Amenities
Each soundproofed room includes a 40-inch flat-screen TV, minibar with complimentary mineral water, a smartphone speaker, and tea and coffee making facilities. Private bathrooms have a
Location & Transport
The hotel sits a 1-minute walk from
Services & Facilities
Dear Hotel Madrid provides
Design & Sustainability
The hotel was designed by interior designer
Highlights
Rooftop: Exclusive plunge pool and bar with 360-degree panoramic views
Dining: Nice to Meet You restaurant serving Mediterranean cuisine on the 14th floor
Location: 1 minute from Plaza de España Metro, 10-minute walk to Royal Palace
Rooms: Soundproofed rooms with rain showers and exclusive toiletries
Design: Nordic-inspired interiors by Sandra Tarruella
Sustainability: Eco-friendly practices with water refill stations
Service: 24-hour front desk, concierge, and bicycle rental
“Dear Hotel Madrid sits right on Gran Via, putting you steps from the metro and an easy walk to many attractions; the rooftop pool and bar boast spectacular city views and exclusive access for hotel guests, though space is limited. In my opinion, this stylish hotel is a fantastic home base for exploring Madrid, especially if you prioritize location and a bit of luxury.”
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Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
- Deluxe Triple Room2 persons20 sq. feet3 Single bedsAir conditioningHeatingroom details
- Deluxe Double Room Terrace2 persons20 sq. feet1 King-size bedAir conditioningBalconyroom details
- Deluxe Double or Twin Room2 persons20 sq. feet2 Single bedsAir conditioningHeatingroom details
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Infinity pool
- Rooftop pool
- Plunge pool
- Heated swimming pool
- Sun terrace
- Solarium
- Pool with view
- Shallow end
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
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Dining Onsite
Dear Hotel Madrid invites guests to indulge in a variety of dining experiences that blend Mediterranean flavors with international cuisine. With a scenic rooftop Sky Lounge and a cozy restaurant, each meal is a delightful celebration of taste amid modern surroundings and stunning views.
Nice to meet you
Mediterranean and International
Ambiance
Contemporary setting with a cosmopolitan feel, located on a panoramic terrace that offers breathtaking views.
Key Offerings
A vibrant buffet featuring Ibérico ham, an abundance of fresh fruits, and organic yogurts, alongside cocktails and DJ music for a lively atmosphere.
Reservation
No
Hours vary.
Sky Lounge
Cocktails and light fare
Ambiance
Stylish lounge atmosphere on an upper level, complete with a sky pool and views of the city skyline.
Key Offerings
Craft cocktails and drinks served in individual plates and glasses, providing a relaxed environment for socializing and enjoying the sunset.
Reservation
No
Hours vary.
Location
Gran Via, 80, Madrid, 28013,
Explore Madrid
Local Highlights
Royal Palace of Madrid
11 minutes' walk
Historic royal residence with stunning architecture and beautiful gardens. Guided tours available.
Plaza Mayor
13 minutes' walk
Iconic central square known for its vibrant atmosphere and dining options. Hosts various events throughout the year.
Prado National Museum
25 minutes walking
World-renowned art museum featuring masterpieces by Spanish masters. Free admission on select times.
Templo de Debod
9 minutes' walk
Ancient Egyptian temple offering panoramic views of the city, especially at sunset.
Biking in El Retiro Park
25 minutes walking
Enjoy cycling in Madrid's iconic park, with bike rentals available nearby. A perfect outing for families.
Yoga Classes at Nearby Studios
10 minutes' walk
Relaxing yoga sessions offered in local studios, providing a calming escape for solo travelers and couples.
Madrid Nightlife Tour
15 minutes' drive
Experience the city's nightlife with guided bar tours showcasing local drinks and live music venues.
Nice To Meet You Restaurant & Lounge
1 minute walking
Chic lounge offering tapas and cocktails in a relaxed atmosphere. Reservations recommended on weekends.
Restaurante Lupita
1 minute walking
Popular for vibrant Mexican cuisine, featuring fresh ingredients and festive ambiance. Vegetarian options available.
El Invernadero de Salvador Bachiller
2 minutes' walk
Unique dining experience in a greenhouse setting, focusing on local dishes and seasonal ingredients.
Teatro Lope de Vega
12 minutes' walk
Renowned theater hosting musicals and dramatic performances. Family-friendly options available regularly.
Café Central
15 minutes' walk
Live music venue known for jazz nights and a cozy atmosphere, ideal for couples and solo visitors.
Malasaña Bars
25 minutes' drive
Vibrant nightlife area filled with eclectic bars and clubs offering various music styles and themes.
Getting around
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Property information and rules
Check-in
from 15:00-23:00
Check-out
until 11 am
Guest Parking
Public parking is possible at a location nearby at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 23 per person per day.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian
Number of floors:
14
Number of rooms:
160
Reviews and Ratings
Feedback about Dear Hotel Madrid from previous guests about their experience.
Show moreShow less
Pros
Convenient location
Friendly staff
Comfortable rooms
Stunning views
Rooftop pool
Cons
Expensive breakfast
Non-functional air conditioner
Clogged shower drain
Guest reviewsbased on 5202 reviews
Zoe from United Kingdom
Single
Deluxe Double or Twin Room
4 nights in November 2025
|
Reviewed: January 03, 2026
9/10
central location with excellent amenities
central location scenic view friendly staff
the hotel's central location made it easy to explore. the rooftop bar offered scenic views, particularly at sunset. the breakfast had lovely views and the staff was friendly and cute
0 Helpful
Pamela from United Kingdom
Single
Premium Double Room sofa bed
4 nights in November 2025
|
Reviewed: December 18, 2025
9.5/10
Excellent Central Stay
helpful service convenient access beautiful views
I received a very helpful service from the team . The location is excellent, providing simple access to metro and bus stations. I appreciated the arrangement of a taxi to the airport by the staff. The rooftop has beautiful views of the city. It is a perfect place for relaxation.
I noticed a small detail, the gym equipment showed some signs of wear.
Dining
9/10
The breakfast selection included fresh pastries and a variety of fruits. Coffee and tea were readily available , and the dining area offered city views. Gluten-free options were also available upon request.
Service
10/10
The front desk staff provided quick responses to requests and inquiries. Concierge services were accessible 24/7 , and luggage storage was available. The staff facilitated taxi arrangements efficiently.
Rooms
9/10
The room included a king-sized bed and a separate seating area. The bathroom contained complimentary toiletries and a rainfall shower. Blackout curtains ensured darkness , and the room service menu was available via tablet.
Location
10/10
The hotel is situated on a main street near the metro station. Several shops and restaurants are within a short walking distance. The Royal Palace is approximately a five-minute walk.
0 Helpful
|
Riley from Australia
Single
Deluxe Double or Twin Room
3 nights in August 2025
|
Reviewed: October 05, 2025
6/10
Acceptable, but Improvements Needed
unclean bathroom thin toilet paper
The hotel is located near the city center. It is also right in front of the metro.
The bathroom was not clean. There were stains present. I also found dirt and hair in the corners of the bathroom floor. The toilet paper provided was only one ply, not ideal.
0 Helpful
Justin from Canada
Couple
Deluxe Double or Twin Room
3 nights in August 2025
|
Reviewed: September 23, 2025
6/10
An okay stay, but with some significant issues
broken air conditioning ineffective soundproofing
The air conditioning was unfortunately broken. I reported this issue, but it was not resolved . the soundproofing was not effective. Street noise was a constant disturbance, especially late into the night. I struggled to sleep due to the noise level. The location near Gran Via, while convenient, came with a heavy price regarding noise pollution. The room did not provide proper rest.
0 Helpful
Peter from Germany
Single
deluxe double or twin room
3 nights in August 2025
|
Reviewed: September 10, 2025
6/10
a decent stay
good location rooftop bar dusty shelves rude staff
the location of the hotel was good. it was close to several attractions and transport links. the rooftop bar was nice (i liked the views over the area).
I noticed dust on the shelves in my room. it didn't appear to be cleaned well upon my arrival and it wasn't dusted . the breakfast staff seemed a bit rude to me. i thought breakfast was very basic. It really wasn't worth the cost.
0 Helpful
Show more reviews
FAQs
About Dear Hotel Madrid
How far is Dear Hotel Madrid from the nearest metro station?
The nearest metro station, Plaza de España, is located just 0.5 km away.
What dining options are available at Dear Hotel Madrid?
The on-site restaurant, Nice to Meet You Restaurant & Lounge, offers contemporary Mediterranean cuisine and is situated on the 14th floor.
What amenities are included in the rooms at Dear Hotel Madrid?
Rooms are equipped with air conditioning, a 40-inch flat-screen TV, a safe, a minibar with free mineral water, and tea and coffee making facilities.
What facilities does the rooftop area at Dear Hotel Madrid feature?
The rooftop area includes a plunge pool, a terrace with stunning views, and a lounge.
What attractions are within walking distance of Dear Hotel Madrid?
Nearby attractions include the Royal Palace of Madrid (1 km), Puerta del Sol (2 km), and Plaza Mayor (2 km).
What services are available for guests traveling with children at Dear Hotel Madrid?
The hotel offers babysitting and child services upon request.
What breakfast options are available at Dear Hotel Madrid?
The hotel offers an exclusive breakfast buffet featuring artisan products and a choice of main dishes, available for an additional charge of 22 EUR.
What unique features does Dear Hotel Madrid offer?
The hotel features a rooftop infinity pool and a stylish design curated by renowned interior designer Sandra Tarruella.
How far is Adolfo Suárez Madrid-Barajas Airport from Dear Hotel Madrid?
The hotel is located 21 km from Adolfo Suárez Madrid-Barajas Airport.
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