What is the check-in and check-out policy at Citybox Helsinki?
Check-in starts at 15:00 and check-out is by 12:00.
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CITYBOX HELSINKI, Helsinki
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Key details
Hotel Details
Kolmas Linja 8 B, Helsinki, 00530,
- Near Hakaniemi Market Hall
Perfect
9.1
9.4
4.0
4.6
3-star self-service hotel in Helsinki with community kitchen and metro access
Amenities
Citybox Helsinki offers a 24-hour front desk, a business center, and meeting/banquet facilities. The hotel provides a
Rooms
All rooms are soundproof, air-conditioned, and come with a private bathroom and desk. Room types include Small Double, Double, and
Location
Citybox Helsinki is situated directly above
Family-Friendly
The hotel provides board games and puzzles in the common area, plus a
Dining
Citybox Helsinki has no on-site restaurant; instead it offers a fully equipped
Highlights
Self-Service Concept: Automated check-in/check-out kiosks with 24-hour front desk
Location: Directly above Hakaniemi metro station, two stops from Central Station
Amenities: Shared kitchen, laundry room, luggage storage, and business center
Family-Friendly: Board games, table tennis, family rooms, and nearby supermarket
Rooms: Soundproof rooms with private bathroom, air conditioning, and wheelchair access
“This new Helsinki property streamlines the hotel experience with its self-service concept. Its prime location directly above the Hakaniemi metro station is a notable advantage. I particularly like the community kitchen, which encourages a social atmosphere among guests.”
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Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
- Large Double Room2 persons18 sq. feet1 King-size bedAir conditioningHeatingroom details
- Family Loft Room2 persons15 sq. feet1 King-size bedAir conditioningHeatingroom details
- Small Double Room2 persons13 sq. feet1 Double bedAir conditioningHeatingroom details
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
General
- No smoking on site
- Wi-Fi
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Allergy-free rooms
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Guest Parking
- Shared kitchen
Services
- Pet amenities available
- Laundry
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Board games
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Sink
Self-catering
- Shared kitchen
Show more
Location
Kolmas Linja 8 B, Helsinki, 00530,
Explore Helsinki
Local Experience Around Citybox Helsinki
Helsinki Cathedral
15 minutes' walk
Neoclassical landmark with stunning architecture and panoramic views of the city. Free admission, guided tours available.
Linnanmaki
20 minutes' walk
Popular amusement park featuring thrilling rides and attractions for all ages. Entry is free; ride tickets can be purchased on-site.
Ateneum
16 minutes' walk
Finland's premier art museum, showcasing classical and contemporary works. Offers family-friendly workshops and exhibitions.
Kallio Church
7 minutes' walk
Breathtaking stone church known for its beautiful interior and stunning architecture. Free entry, guided tours available.
Biking in Helsinki
5 minutes' walk
Bike rental services available near the hotel. Explore scenic coastal routes and parks, perfect for families and solo travelers.
Helsinki Botanical Garden
25 minutes' walk
Tranquil garden offering a relaxing experience. Features seasonal exhibitions and plant displays. Entry fees may apply.
Public swimming at Hietarannan uimaranta
30 minutes' bike ride
Popular beach spot for sunbathing and swimming. Access by bike or public transport. Seasonal beach activities available.
Yoga in the Park
10 minutes' walk
Weekly yoga classes held in nearby parks. Great for relaxation and rejuvenation. Check the schedule for times and availability.
Luigi Pizzeria
1 minute's walk
Casual pizzeria serving delicious thin-crust pizzas. Known for fresh ingredients and quick service; vegetarian options available.
Loving Hut Helsinki
4 minutes' walk
Vegan restaurant offering a variety of international dishes. Cozy atmosphere with many gluten-free options available.
Ravintola Saba
5 minutes' walk
Offers a mix of Mediterranean and Finnish cuisine in a stylish atmosphere. Popular for small plates and sharing options.
Daniel's
5 minutes' walk
Charming restaurant with a focus on seasonal Finnish ingredients. Reservations recommended; caters to various dietary needs.
SEA LIFE Helsinki
20 minutes' walk
Aquarium featuring diverse marine life. Family-friendly with interactive exhibits. Check online for ticket discounts.
Kallio Nightlife
5 minutes' walk
Vibrant area with bars and clubs featuring live music and a youthful atmosphere. Great for late-night outings with friends.
Café Kulttuuritalo
15 minutes' walk
Café hosting cultural events and concerts. Cozy vibe, perfect for families and couples looking to enjoy live performances.
Teatteri T avtal
10 minutes' walk
Local theater showcasing plays and performances. Family-friendly events and student discounts available.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 03:00-12:00
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 13.50 per person per day.
Pets
Pets are allowed on request.
Number of rooms:
178
Reviews and Ratings
Feedback about Citybox Helsinki from previous guests about their experience.
Show moreShow less
Pros
Clean rooms
Good location
Comfortable bed
Fast check-in
Helpful staff
Cons
No TV
No cups
Guest reviewsbased on 4672 reviews
Cameron from Australia
Single
Double Room
3 nights in November 2025
|
Reviewed: January 30, 2026
6/10
room size missing storage
The self-service laundry with both a washing machine and a dryer was convenient.
The room was small and lacked storage. I found the absence of a closet or drawers quite inconvenient for organizing my belongings. There was also no TV in the room. I consider these issues significant shortcomings for a hotel.
0 Helpful
Martin from Germany
Single
Small Double Room
3 nights in November 2025
|
Reviewed: January 29, 2026
9.5/10
Efficient and Modern Stay
easy check-in shared kitchen advantageous location good room
The self check-in system worked seamlessly upon arrival. The shared kitchen was a great amenity. It had utensils and an oven. Location was advantageous, with the metro being very close. The room size was good for a single person and it felt new.
The lack of a television in the room reminded me of something was missing.
Facilities
9/10
The hotel provided a convenient shared kitchen that included two microwaves and kettles. Guests had access to plates, cutlery, and a paid coffee machine in this area. A luggage storage room was available near the entrance for easy access.
Location
10/10
The hotel sits in a peaceful area near public transport and supermarkets. The metro station is just downstairs, and two supermarkets are within a short walk. The location allows easy access to city center.
0 Helpful
|
Amelia from United Kingdom
Family with children
Double Room
4 nights in November 2025
|
Reviewed: January 20, 2026
9.0/10
Functional and Clean Stay
quick check-in comfortable beds helpful launderette
The self check-in was quick. The system is easy to use. The beds were comfortable, and I appreciated the ground floor coffee machines! An ironing room and launderette were available. This was a helpful touch.
My room was not cleaned . This was a bit inconvenient. I did not see any staff to ask for extra soap. I wished there had been daily housekeeping or at least a way to request fresh towels.
Rooms
9/10
The double room featured comfortable beds. This ensured a good night's sleep. The room included effective curtains, that stopped light from entering. There was also a functional layout.
Service
9/10
The self check-in process allowed flexibility. This accommodated my late arrival. Staff were available, when needed, though the system is largely automated. The provision of free luggage storage added to the positive experience.
Facilities
9/10
The hotel offers a common area. This includes a fridge and microwaves for guest use. A laundry room is available. This adds convenience for longer stays. There is also a 24-hour hot drinking-water machine.
Dining
8/10
The hotel does not have an on-site restaurant. This encourages exploration of local dining options. A Chinese buffet-style restaurant is connected to the hotel. Guests can enjoy meals in the common area, though.
Location
10/10
The hotel is near a metro station and tram stops. This made transportation easy. The hotel's proximity allowed convenient access to many city attractions. There are also several restaurants and a supermarket nearby.
0 Helpful
|
Rhys from United Kingdom
Single
Small Double Room
3 nights in November 2025
|
Reviewed: January 06, 2026
6/10
adequate, but some issues
small room confusing check-in
the location was FINE. it was easy to get around.
I did not love the room. it was QUITE small and felt very basic. there was no tv, which i really missed. also, i found the automatic check-in to be confusing. I wanted someone at reception to help.
0 Helpful
christopher from united kingdom
Single
large double room
3 nights in August 2025
|
Reviewed: August 27, 2025
9.0/10
efficient stay experience
excellent location useful kitchen luggage storage close restaurants
The location was excellent as i easily accessed a big supermarket just across from the building. there are also cafes and restaurants close to the premises. i found the communal kitchen quite useful. It included refrigerators and microwaves. i appreciated the luggage storage facility offered.
Rooms
9/10
The room was larger than expected and felt modern. It offered a clean and functional space. i found the bathroom to be nice and also very clean, which contributed to an enjoyable experience. the bed was comfortable.
Facilities
9/10
the hotel has good common areas, providing spaces for relaxation and interaction. i appreciated the availability of a well-equipped communal kitchen. the luggage room was very convenient. self-service laundry is accessible.
Location
10/10
the hotel boasts a convenient location near metro. access to public transport is very easy and efficient. there are retail stores in the area. the vicinity includes multiple dining options.
Service
9/10
the self check-in system worked well. staff was helpful when needed despite the self-service approach! the 24-hour check-in and check-out process was quick! the luggage storage service added convenience.
Dining
8/10
a 24/7 supermarket sits right next door, and this was convenient. the communal kitchen includes the equipment to prepare meals. there are multiple restaurants and cafes nearby. i appreciated the affordable breakfast.
0 Helpful
|
Show more reviews
FAQs
About Citybox Helsinki
How far is Citybox Helsinki from Helsinki Central Station?
The hotel is located 2 km from Helsinki Central Station.
What are the nearest attractions to Citybox Helsinki?
Nearby attractions include Helsinki Cathedral (1 km), Bolt Arena (2 km), and Helsinki Olympic Stadium (2 km).
What facilities are offered at Citybox Helsinki?
The hotel features a 24-hour front desk, a business center, a shared kitchen, and luggage storage.
Does Citybox Helsinki provide breakfast options?
Buffet and continental breakfast options are available for an additional charge of 13 EUR.
Is free Wi-Fi available at Citybox Helsinki?
Free Wi-Fi is accessible in all areas of the hotel.
How far is Helsinki-Vantaa Airport from Citybox Helsinki?
The hotel is 16 km from Helsinki-Vantaa Airport.
What room amenities are available at Citybox Helsinki?
Rooms include air conditioning, soundproofing, a private bathroom, and a TV with satellite channels.
What is the location of Citybox Helsinki?
The hotel is attractively situated in the Kallio district of Helsinki.
Are there any dining options close to Citybox Helsinki?
Nearby restaurants include Loving Hut Helsinki, Hum Hum, and Ravintola Oiva, all within 0.5 km.
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