"We liked the added touch of the iPad in the room to control everything as well as the optional iron-room which is a brillant added feature."
Aimee from United States
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"The beds and pillows are comfier than most I've had in 4 star hotels."
Soleilbleu from France
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"The full breakfast with free unlimited coffees to 11am is a great deal at 27 CHf...it is Zurich, ain't nothing cheap!"
Fritz
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Location
CitizenM Zuerich is located near the Zurich main train station. This prime setting offers quick access to shopping, cultural attractions, and corporate offices. Guests can explore the Old Town and Lake Zurich within walking distance.
Rooms
The hotel offers 192 rooms designed with guests' comfort in mind. Each room features an oversized king-size bed and a bedside tablet for managing room settings. Mood lighting, free movies, and rain showers are also included.
Dining
CitizenM Zuerich hosts a 24/7 canteenM with a selection of freshly prepared snacks and meals. The hotel bar serves a variety of drinks, perfect for unwinding after a busy day. Guests can enjoy a unique breakfast experience with international options each morning.
Business Facilities
With 3 meeting rooms, CitizenM Zuerich supports various corporate events. The rooms are equipped with state-of-the-art technology, making presentations and collaborations seamless. Guests benefit from a comfortable environment conducive to productivity.
Entertainment
The hotel integrates art and technology throughout its common spaces, including a curated art collection. An extensive library of movies is available for guests to enjoy during their stay. The lobby also provides spaces for socializing or relaxing.
Highlights
Location: Near Zurich main train station
Rooms: 192 rooms designed
Dining: 24/7 canteenM
Business: 3 meeting rooms
“This hotel embraces the streamlined experience, right down to its tech-forward rooms where you can control the environment from a tablet. Its Zurich location places you near plenty of dining and transport options. For those seeking urban efficiency with a modern edge, this could be a great choice.”
Charlotte EvansHead of Editorial at Hotelsdowntown
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Select room type
Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
King Room
2 persons
155 sq. feet
1 King-size bed
Shower
Heating
room details
King Room High Floor
2 persons
155 sq. feet
1 King-size bed
Shower
Heating
room details
King Room Accessible
2 persons
155 sq. feet
1 King-size bed
Shower
Heating
room details
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Find the best rates for your travel dates now!
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
Facilities:
Great
8.6/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Services
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Ironing facilities
Bathroom
Free toiletries
Sink
Media
Flat-screen TV
iPad
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Dining Onsite
At CitizenM Zurich, dining options blend comfort and creativity, inviting guests to indulge in delightful meals throughout the day. The welcoming atmosphere of canteenM provides a unique culinary experience, showcasing a range of flavors perfect for travelers seeking authenticity and satisfaction.
canteenM
International dining with a modern twist
Ambiance
Bright and contemporary, designed for casual yet enjoyable gatherings
Key Offerings
A diverse menu featuring curated selections for breakfast, lunch, and dinner, plus cozy seating that encourages time spent savoring each bite.
Landmark church with iconic twin towers. Visitors enjoy its historical significance and beautiful views from the tower.
Fraumunster Church
7 minutes' walk
Famous for its stunning stained-glass windows, this church is a highlight of Zurich's rich history and art.
Lake Zurich
15 minutes' walk
Scenic lake perfect for walks and picnics, with breathtaking views and recreational activities available.
Swiss National Museum
15 minutes' walk
A cultural hub showcasing Swiss cultural history. It features diverse exhibits and free admission days.
Urania Observatory
7 minutes' walk
Public astronomy sessions and guided tours of the stars. Ideal for both families and curious solo travelers.
Strandbad Mythenquai
5 minutes' drive
A lakeside beach perfect for swimming and sunbathing. Rentals available for paddleboards and kayaks.
Lindenhof Park
7 minutes' walk
A peaceful urban park with stunning views, ideal for a relaxing escape in the heart of the city.
Kaisin
1 minute walking
Modern Asian cuisine with fresh ingredients. Signature dishes include sushi and ramen, perfect for casual dining.
Hiltl
4 minutes' walk
World's oldest vegetarian restaurant offering a buffet and à la carte options, catering to various dietary needs.
Restaurant Zeughauskeller
6 minutes' walk
Traditional Swiss cuisine served in a historic armory setting. Famous for its hearty rösti and local sausages.
Paddy Reilly's Irish Pub
1 minute walking
Lively pub atmosphere with live music and sports events. Ideal for a fun night out with friends or family.
Zurich Opera House
11 minutes' walk
Renowned venue for opera and ballet. Offers a rich cultural program and stunning architecture.
Theater St. Gallen
40 minutes' drive
Hosts various performances, from drama to comedy, appealing to all ages. Check the schedule for family-friendly shows.
Getting around
City Centre
Zurich9 min
·
2300 ft
Airports
Kloten (ZRH)18 min
·
7.2
mi
St. Gallen-Altenrhein (ACH)159 min
·
65.7
mi
Train
Zürich Hauptbahnhof10 min
·
2700 ft
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
High-speed internet access is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs CHF 28 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Number of floors:
5
Number of rooms:
155
Reviews and Ratings
Feedback about Citizenm Zuerich Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
CitizenM Zuerich is praised for its modern, tech-forward rooms, where everything from blinds to lighting is controlled by a tablet, and multiple power outlets are available. Guests appreciate the convenient central location, easily accessible from the main train station and close to the tourist area. The comfortable beds and great showers, sometimes featuring a rainfall showerhead, are frequently mentioned, along with effective black-out blinds. Some guests have found the room size compact, with access to the bed limited to one side.
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Review score
Based on 1681 verified reviews
8.5/10
Great
87%
Recommend
Location
9.3/10
Free Wi-Fi
9.0/10
Value for money
8.0/10
Facilities
8.6/10
Pros
Spacious rooms
Comfortable bed
Perfect location
Helpful staff
Convenient amenities
Cons
Small bathroom
Limited cleaning service
Guest reviews
based on 1681 reviews
8.5/10
based on 3921 reviews
8.5/10
Danny from United Kingdom
Business traveller
King Room Accessible
3 nights in November 2025
|
Reviewed:January 03, 2026
9/10
fantastic locationtasty tap waterefficient service
The location is fantastic. I found it convenient for reaching my business clients. The tap water tasted surprisingly good, a feature I greatly appreciate. The service I received was friendly and efficient.
The electronic registration form was not available in my native language, which I found inconvenient.
0 Helpful
Elliot from United Kingdom
Single
king room
3 nights in November 2025
|
Reviewed:December 16, 2025
6/10
small room with tech annoyances
friendly staffsmall roomtablet control
the staff was friendly enough.
the room was small, i felt claustrophobic (and i am not usually bothered by small spaces). everything is controlled by a tablet, which i found more annoying than convenient. i really missed having physical switches for the lights and the curtains, especially when the tablet glitched.
0 Helpful
Naomi from Canada
Single
King Room
3 nights in June 2025
|
Reviewed:August 09, 2025
8.8/10
compact room, top service
blackout curtainsgreat pressurehelpful staff
the room provide blackout curtains, that was a good feature. the shower had good pressure and temperature. the bar staff were very helpful. i find the location quite convenient as it's close to transportation hubs.
i saw dirt beside the window on the mattress and this needed more cleaning.
Facilities
9/10
the lobby includes nice workspots for those needing to get work done. bag storage is available and is free to use. check-in and check-out processes were fast and simple.
Dining
8/10
breakfast had a buffet style with options like salmon and bacon. coffee was strong and readily available. the hotel offers food in the lobby area .
Location
9/10
the hotel is near the train station and also the lake. it is easy to walk to museums and restaurants. the location is walkable to many places, that is beneficial.
Rooms
9/10
the room included a comfortable bed, which i found quite important. it had high-tech features controllable via an ipad. the modern design and cleanliness are definitely notable.