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Check-in
22Jan2026Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

Hotel Details

Calle 44 Entre 5A Avenida Y 1A Avenida, Playa del Carmen, Mexico, 77720
-
Near the beach
Great
8.5
8.9
/10

Phantom Suites - A 4-star hotel with private garden-view balconies and fully equipped kitchens in Centro

Located in Centro district, this 4-star Playa del Carmen hotel features soundproofed suites with private garden-view balconies. Each air-conditioned accommodation at Phantom Suites includes a fully equipped kitchen with a refrigerator, microwave, and kitchenware. The suites offer separate living areas, flat-screen TVs with streaming services, and private bathrooms with showers and free toiletries. A sun terrace and garden furniture provide outdoor relaxation spaces. The property maintains a tour desk and luggage storage facility, while offering paid airport shuttle service and car rentals. Situated 0.5 miles from the city center, the hotel stands 0.3 miles from multiple dining options including Pizza Italia, El Pirata, and Bio Natural restaurant. Key attractions within 0.5 miles include Kool Beach Club, Nuestra Senora del Carmen Catholic Church, and Riviera Art Gallery.

Pros

Private entrance to each suite ensures independent access

Situated 0.3 miles from eight different restaurants

Soundproofed walls in all units enhance privacy

Kitchen facilities allow for self-catering flexibility

Cons

22.5 miles distance from Cozumel International Airport

2 miles from Playa del Carmen Maritime Terminal

“This 4-star hotel stands out for its rooftop pool, a true highlight, and its optimal location close to Playa del Carmen Beach and major attractions. The air-conditioned rooms, equipped with modern amenities, provide a comfortable base for exploring the area. In my opinion, it is a solid choice for those seeking a blend of relaxation and city exploration.”
Hotel logo
Charlotte EvansHead of Editorial at Hotelsdowntown
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Select room type

Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
Standard Double Suite
2 persons
435 sq. feet 
2 Double beds
Shower
Coffee machine
Suite
2 persons
380 sq. feet 
1 King-size bed
Shower
Coffee machine
Superior Suite
2 persons
435 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine

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Facilities

Hotel has comfortable rooms, premium services, and a prime downtown location

General

  • No smoking on site
  • Free Wi-Fi
  • Safe deposit box
  • VIP check-in/ -out
  • Concierge desk
  • No pets allowed
  • Security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Diving
  • Snorkelling

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Car hire
  • Laundry
  • Tours/Ticket assistance

Dining

  • Poolside snack bar

Children

  • Cots

Spa & Leisure

  • Rooftop pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Public Bath

Room features

  • Air conditioning
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Dining table

Bathroom

  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
Show more

Location

Calle 44 Entre 5A Avenida Y 1A Avenida, Playa del Carmen, Mexico, 77720
Map view
Calle 44 Entre 5A Avenida Y 1A Avenida, Playa del Carmen, Mexico, 77720
Nearby
Gallery
Tierra Huichol
600 ft
Av.10 Manzana 144
The Union
600 ft
Beach
Shangri-la's Beach
1900 ft
Restaurants
Dona Delia Ita-Mex Gourmet
700 ft
Calle 42 Entre Av 10 y 5ta Av Entre Avenida 10 y 5ta Avenida
De Local
700 ft
Av. 5ta con calle 40ta
Canalla Cocina
600 ft
5av And 40st local 6B
Colectivo Mexicano Cervecero
700 ft
5th Ave Between Calle 40 and 42
It Ganesha
100 ft
Calle 44 Corner with 1ra Avenida Norte
Balche Playa
900 ft
Quinta Av
La Cueva del Chango
1400 ft
38th Street Between 5ta Avenue And the Sea Zazil Ha
Ojo De Agua Pdc
500 ft
Av. CTM 20
Las Hijas de la Tostada
1100 ft
Av. Constituyentes Between 95 And 100
PIOLA Playa del Carmen
1400 ft
Av. 38 esquina 1ra Norte - Local 1 - Plaza Via 38
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
13 minutes walking
Famous for shopping and dining, this vibrant avenue offers a bustling atmosphere with boutiques and cafes at every turn.
3D Museum of Wonders
13 minutes walking
An interactive art museum featuring optical illusions, perfect for unique photos and engaging entertainment for all ages.
Nuestra Senora del Carmen Catholic Church
13 minutes walking
A striking church known for its beautiful architecture, attracting visitors for its serene ambiance and historical significance.
Coco Bongo
13 minutes walking
A lively nightclub known for spectacular shows blending music and acrobatics, creating an unforgettable nightlife experience.
Beach Time at Shangri-la's Beach
8 minutes walking
Enjoy sunbathing and swimming at this beautiful beach where you can rent umbrellas and loungers for a relaxing day.
Cenote Carwash
7-minute drive
A popular natural swimming hole ideal for relaxation or snorkeling amid stunning natural scenery, great for thrill-seekers.
Yoga at Colectivo Mexicano Cervecero
3 minutes walking
Participate in local yoga sessions to unwind, offered several times a week in a relaxed and friendly environment.
Dona Delia Ita-Mex Gourmet
3 minutes walking
A cozy spot serving gourmet Mexican dishes, featuring traditional flavors with a twist; reservations recommended.
Canalla Cocina
3 minutes walking
A vibrant eatery known for its inventive tacos and unique cocktails, perfect for a casual night out with friends.
De Local
3 minutes walking
A farm-to-table restaurant offering fresh local ingredients and delicious flavors, with options for vegetarian diets.
Mamita's Beach Club
13 minutes walking
A vibrant beach club with live music, delicious food, and a lively atmosphere, great for daytime relaxation and evening fun.
La Galeria de Playa Art Gallery
10 minutes walking
Showcasing local artists, this gallery hosts exhibitions and events perfect for a cultural night out for families and art lovers.
The Union
2 minutes walking
A trendy spot with live music and events featuring local musicians, creating a friendly atmosphere for a fun night out.
Getting around
City Centre
Playa del Carmen17 min  ·  4600 ft
Airports
Playa Del Carmen, Quintana Roo (PCM)33 min  ·  1.7 mi
Cancun International Airport (CUN)83 min  ·  34.2 mi
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Property information and rules
Check-in
from 09:00-18:00
Check-out
from 10:00-12:00
Internet
is available in for free.
Pets
Pets are not allowed.
Number of rooms:
19
Former name
ah xok suites
FAQs
About Phantom Suites
What is the distance from Phantom Suites to Playa del Carmen Beach?
Phantom Suites is located just 500 m from Playa del Carmen Beach.
How far is Phantom Suites from the city center?
Phantom Suites is 1 km from the city center.
What amenities does the pool at Phantom Suites provide?
The hotel features an outdoor swimming pool that is open all year, along with a poolside snack bar.
What room amenities can I expect at Phantom Suites?
Rooms at Phantom Suites include air conditioning, a coffee machine, a fridge, a microwave, a flat-screen TV, and a private bathroom with a shower.
Are there any dining options at Phantom Suites?
Phantom Suites offers on-site dining options and is surrounded by a variety of restaurants such as Pizza Italia and El Pirata, all within 0.5 km.
What is the check-in and check-out policy at Phantom Suites?
Check-in at Phantom Suites is at 15:00, and check-out is by 12:00.
Is airport transportation provided at Phantom Suites?
Phantom Suites offers a paid airport shuttle service for guests.
What languages do the staff at Phantom Suites speak?
The staff at Phantom Suites is multilingual, providing services in English and Spanish.
How far is Phantom Suites from Cozumel International Airport?
Cozumel International Airport is located 36 km from Phantom Suites.
Does Phantom Suites have any special features for families?
Phantom Suites offers spacious room configurations and amenities that cater to families, including cots for infants.
What kind of views can guests enjoy from the rooms at Phantom Suites?
Guests can enjoy garden views from select rooms at Phantom Suites.
What nearby attractions can be visited while staying at Phantom Suites?
Notable nearby attractions include the Church of Guadalupe, located 1 km away, and the Playa del Carmen Maritime Terminal, 3 km from the hotel.

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