What is the check-in and check-out policy at Hotel Mercure Wien City?
Check-in is from 15:00 and check-out is by 12:00.
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HOTEL MERCURE WIEN CITY, Vienna
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Key details
Hotel Details
Hollandstrasse 3, Vienna, 1020,
- Close to the central square of the old town
Great
8.3
8.8
4.0
3.9
4-star hotel in central Vienna with 24-hour bar and authentic breakfast experience
Accommodations & Rooms
All guestrooms at Hotel Mercure Wien City come with
Dining & Breakfast
The hotel's breakfast room provides a diverse selection of hot and cold options served in an engaging setting with juicing machines for fresh juices. A 24-hour bar offers coffee, fine wines, and snacks for guests at any time. Outside the hotel, the surrounding Leopoldstadt area has numerous restaurants and cafés within a one-minute walk.
Location & Transport
St. Stephen's Cathedral, Hofburg Palace, and Prater Park are all within a 15-minute walk from the hotel. The U2 underground line at Schwedenplatz station provides direct service to the Reed Messe exhibition centre, and the VAL2 airport bus stops two minutes away. Guests can also reach the Austria Center Vienna via the U1 line.
Hotel Services & Amenities
The hotel participates in the
Family & Business
Family-friendly accommodations include rooms with extra beds and a kid-friendly buffet at breakfast. Business travelers have access to a
Highlights
Location: 15 minutes from St. Stephen's Cathedral and Hofburg Palace
Rooms: Air-conditioned with daily restocked minibar
Dining: 24-hour bar with coffee, wines, and snacks
Breakfast: Diverse buffet with fresh juice machines
Services: ALL Accor loyalty programme and express check-in/out
Parking: Private garage (fee applies)
“The property stands out for its modern, urban design and commitment to eco-friendly practices, enhanced by convenient access to transport and proximity to Vienna's attractions; plus, I noticed the family-friendly accommodations, in-room coffee/tea and engaging breakfast room are noteworthy. Its central location and diverse facilities make it a practical base for exploring the city. I think is well suited to both business and leisure stays.”
Select room type
Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
- Privilege King Room2 persons19 sq. feet1 King-size bedAir conditioningHeatingroom details
- Superior King Room2 persons24 sq. feet1 King-size bedAir conditioningHeatingroom details
- Standard Queen Room2 persons19 sq. feet1 King-size bedAir conditioningHeatingroom details
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Check Availability & Prices
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- Express check-in/ -out
- Concierge desk
- Pets allowed
- Security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Services
- Room service
- Housekeeping
Dining
- In-room breakfast
Children
- Cots
Room features
- Air conditioning
- Heating
- Mini-bar
- Tea and coffee facilities
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
Room decor
- Carpeted floor
Show more
Location
Hollandstrasse 3, Vienna, 1020,
Explore Vienna
Explore Vienna
St. Stephen's Cathedral
14 minutes' walk
An iconic Gothic masterpiece, St. Stephen's Cathedral boasts stunning architecture and panoramic city views from its tower.
The Hofburg
18 minutes' walk
Once the imperial palace, The Hofburg offers opulent museums, the Spanish Riding School, and beautiful gardens to explore.
Prater
25 minutes' walk
A large public park, Prater features the famous Giant Ferris Wheel and vast green spaces ideal for picnics and leisurely walks.
Vienna State Opera
20 minutes' walk
A world-renowned opera house, it hosts daily performances and offers guided tours showcasing its stunning interiors.
Biking at Prater
25 minutes' walk
Rent a bike at Prater and enjoy scenic trails through the park. Rentals are available for a few hours or the entire day.
Relaxation at Stadtpark
18 minutes' walk
Stadtpark's beautiful gardens provide a perfect setting for relaxation, picnicking, or enjoying a peaceful stroll among sculptures.
Cafe Central
14 minutes' walk
A historic café known for its elegant atmosphere and Viennese pastries. Don't miss their signature Sachertorte.
Feuerdorf
5 minutes' walk
A cozy grill restaurant offering a unique BBQ experience. Choose your ingredients and grill them at your table.
Cafe Bar Bloomsday
15 minutes' walk
A vibrant venue perfect for live music and relaxed evenings. Check their schedule for local bands and events.
Votiv Kino
25 minutes' walk
An art cinema featuring independent films, providing a cozy atmosphere for film lovers of all ages.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of EUR 25 per person per day.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Hungarian, Turkish
Year renovated:
2008
Number of floors:
7
Number of rooms:
122
Reviews and Ratings
Feedback about Hotel Mercure Wien City from previous guests about their experience.
Show moreShow less
Pros
Good location
Spacious room
Freshly baked bread
Functional bathroom
Cons
Dripping toilet
Guest reviewsbased on 862 reviews
Katherine from United Kingdom
Couple
Superior King Room
4 nights in November 2025
|
Reviewed: December 22, 2025
6/10
Acceptable Stay, but Issues Noted
faulty air conditioning window solution
The staff were very friendly and helpful .
The air conditioning did not work properly, so the room was very hot. I reported this issue, and they unlocked the window as a solution. They did give a discount. This was not a perfect situation.
0 Helpful
Eva from Germany
Couple
Superior King Room
3 nights in November 2025
|
Reviewed: December 17, 2025
9/10
Fantastic Location and Friendly Staff!
city center breakfast choice friendly staff
The location was very convenient. It was close to the city center. Getting around was easy. Breakfast provided many choices. I found the staff to be cute and friendly!
0 Helpful
Show more reviews
FAQs
About Hotel Mercure Wien City
How far is Hotel Mercure Wien City from Vienna International Airport?
The hotel is approximately 22 km from Vienna International Airport, which takes about 25 minutes by car.
What major attractions are within walking distance from Hotel Mercure Wien City?
Nearby attractions include St. Stephen's Cathedral (1 km), the Hofburg (2 km), and Prater Park (2 km).
What dining options are available near Hotel Mercure Wien City?
Nearby restaurants include Cafe Central (1 km), by Chi (0.5 km), and Adria (0.5 km).
Does Hotel Mercure Wien City offer any on-site dining options?
The hotel features a 24-hour bar serving coffee and fine wines.
What amenities are available in the rooms at Hotel Mercure Wien City?
Rooms include air conditioning, a flat-screen TV with satellite channels, free Wi-Fi, a mini fridge bar, and tea/coffee making facilities.
Is parking available at Hotel Mercure Wien City?
Private parking is available on-site for 25 EUR per day.
Does Hotel Mercure Wien City provide business services?
The hotel offers meeting rooms and a 24-hour front desk for business needs.
What time is breakfast served at Hotel Mercure Wien City?
Breakfast is served on weekdays from 6:30 AM to 10:00 AM for an additional charge of 25 EUR.
What type of hotel is Hotel Mercure Wien City?
Hotel Mercure Wien City is a 4-star eco-friendly hotel located in the heart of Leopoldstadt.
What are the closest public transport options to Hotel Mercure Wien City?
Schwedenplatz subway station is about a 10-minute walk from the hotel.
Is there a terrace for guests at Hotel Mercure Wien City?
Yes, the hotel includes a terrace where guests can relax.
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