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Key details

Hotel Details

500 Queen Street, Auckland, New Zealand, 1010
-
Close to Queen Street
Perfect
8.3
8.7
/10
3.6
/5

Mercure Auckland Queen Street - A business district hotel with 24-hour gym, multilingual service, and à la carte dining

Located in Auckland's Central Business District among mainstream fashion stores and trendy boutiques, this 4-star Auckland hotel features 96 individually furnished rooms. Mercure Auckland Queen Street provides air-conditioned accommodations with laptop-friendly workspaces, flat-screen TVs, and private bathrooms with walk-in showers. Select rooms include balconies and private entrances. The property houses a 24-hour fitness center, an on-site restaurant serving à la carte and continental breakfast options, and a bar with happy hour specials. Business travelers benefit from photocopying facilities and free WiFi throughout. The 24-hour front desk staff speaks English, French, Hindi, and Italian. The hotel stands 0.5 miles from Queen Street, 0.5 miles from both Auckland Art Gallery and SkyTower, and 12 miles from the nearest airport.

Pros

Multilingual staff available 24/7 speaking four languages

Comprehensive safety features including carbon monoxide detectors and security systems

Seven restaurants within 0.5 miles walking distance

Located 0.5 miles from Auckland Town Hall and 0.5 miles from Vulcan Lane

Cons

12 miles distance from the nearest airport

No pet accommodations available, including service animals

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Select room type

Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
Superior King Room
2 persons
20 m² 
1 King-size bed
Shower
Heating
Deluxe King Room
2 persons
20 m² 
1 King-size bed
Shower
Heating
Standard King Room
2 persons
20 m² 
1 King-size bed
Shower
Heating
Standard Queen Room Two Queen Beds
2 persons
20 m² 
2 Double beds
Shower
Heating
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Facilities

Hotel has comfortable rooms, premium services, and a prime downtown location

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • Room service
  • Housekeeping
  • Dry cleaning
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Room features

  • Air conditioning
  • Heating
  • Patio
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Experience a delightful culinary voyage at Mercure Auckland Queen Street, featuring the inviting Lone Star restaurant. With a focus on family-friendly dining, guests can savor the rich flavors of steakhouse classics alongside thoughtfully crafted vegetarian, vegan, gluten-free, and dairy-free options. Perfect for unwinding after a day of exploration.
Mercure Auckland Queen Street Restaurant photo

Lone Star

Steakhouse
Ambiance
Family-friendly setting that encourages gathering and merriment, ideal for both lively dinners and relaxed family outings.
Key Offerings
Indulge in succulent steaks and hearty dishes, with an array of meal options including vegetarian, vegan, gluten-free, and dairy-free selections that ensure everyone is catered to.
Reservation
Recommended for dinner.
Dinner served from 4:00 PM to 9:00 PM on weekdays, and 4:00 PM to 9:00 PM on weekends, with breakfast available from 6:30 AM to 9:30 AM (Mon-Fri) and 7:30 AM to 10:30 AM (Sat-Sun).

Location

500 Queen Street, Auckland, New Zealand, 1010
Map view
500 Queen Street, Auckland, New Zealand, 1010
Nearby
Auckland CentralNew Zealand
Queen Street
100 m
Church
The Baptist Tabernacle
100 m
Park
Myers Park
330 m
Church
Pitt Street Methodist Church
450 m
Restaurants
al's deli
20 m
1 / 492 Queen Street Entrance on City road
Le Garde-manger
140 m
466 Queen Street 466 Queen Street
Fujisan Japanese Restaurant
130 m
474 Queen Street
Columbus Coffee
110 m
100 Hospital Road Middlemore Hospital
Shoya Japanese Cuisine
110 m
478 Queen Street Auckland CBD
Ah Ssak
260 m
472 Queen Street
Ken Yakitori Bar K'rd
330 m
89 Karangahape Road Central Auckland
Between Cafe & Eatery
330 m
82 Karangahape Road
Gemmayze St
280 m
St Kevins Arcade
TAMA eatery & bar
170 m
4 Upper Queen Street
Verona Cafe
220 m
169 Karangahape Road Newton
Scullery
220 m
166 Karangahape Road
Explore Auckland
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Auckland Art Gallery Toi o Tamaki
Auckland Art Gallery Toi o Tamaki
11 minutes' walk
A premier art venue featuring New Zealand and international works, with free entry and guided tours available.
SkyTower
SkyTower
14 minutes' walk
An iconic landmark offering panoramic views, dining, and thrilling sky walks above Auckland.
Albert Park
Albert Park
12 minutes' walk
A serene park with lush gardens and historical statues, ideal for a peaceful stroll or family picnics.
Aotea Square
Aotea Square
9 minutes' walk
A vibrant public space hosting events, festivals, and open-air performances throughout the year.
Mount Auckland Atuanui Walkway
8 minutes' walk
A scenic walking trail with stunning views, suitable for leisurely walks or hiking enthusiasts.
Eden Garden
30 minutes' drive
A tranquil garden space perfect for relaxation; yoga classes are available on specific days.
Queen Street Shopping
2 minutes' walk
A bustling shopping district offering a mix of global brands and local boutiques, ideal for shoppers.
Fujisan Japanese Restaurant
Fujisan Japanese Restaurant
2 minutes' walk
An inviting Japanese eatery known for fresh sushi and delectable ramen in a cozy setting.
Le Garde-manger
Le Garde-manger
2 minutes' walk
A café with a charming vibe, serving brunch favorites and excellent coffee. Reservations recommended.
Shoya Japanese Cuisine
Shoya Japanese Cuisine
2 minutes' walk
Authentic Japanese dishes prepared with local ingredients, providing a warm and welcoming atmosphere.
Aotea Centre
Aotea Centre
10 minutes' walk
A leading performance venue hosting concerts, theatrical productions, and cultural events year-round.
SKYCITY Auckland Convention Centre
SKYCITY Auckland Convention Centre
13 minutes' walk
A hub for entertainment with a casino, restaurants, and live shows, perfect for a vibrant night out.
Getting around
City Centre
Auckland15 min  ·  1.2 km
Airports
Auckland (AKL)31 min  ·  20.6 km
Train
Train Station - Grafton16 min  ·  1.3 km
Train Station - Mt Eden16 min  ·  1.3 km
Bus
Bus stop2 min  ·  100 m
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Property information and rules
Check-in
from 14:00-23:59
Check-out
from 05:00-11:00
Guest Parking
Private parking is possible on site (reservation might be needed) at NZD 35 per day.
Internet
is available in for free.
Breakfast
A full breakfast is served at the price of NZD 35 per person per day. 
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Portuguese, Korean, Hindi, Tagalog / Filipino
Number of floors:
7
Number of rooms:
96
FAQs
About Mercure Auckland Queen Street
What are the check-in and check-out times at Mercure Auckland Queen Street?
Check-in is from 14:00 and check-out is by 11:00.
How far is Mercure Auckland Queen Street from Auckland Airport?
The hotel is 19 km from Auckland Airport.
Is parking available at Mercure Auckland Queen Street?
Private parking is available on-site for 35 NZD per day, and reservation is needed.
What dining options are available at Mercure Auckland Queen Street?
The on-site restaurant, Lone Star, offers à la carte meals and features a happy hour.
What room amenities can guests expect at Mercure Auckland Queen Street?
Rooms include air conditioning, a flat-screen TV, a safety deposit box, and complimentary toiletries.
Which attractions are located near Mercure Auckland Queen Street?
Nearby attractions include Aotea Square (0.5 km), Auckland Art Gallery (0.5 km), and Aotea Centre (0.5 km).
Does Mercure Auckland Queen Street offer fitness facilities?
The hotel features a fitness centre for guests to use.
What languages do the staff at Mercure Auckland Queen Street speak?
The staff at the 24-hour front desk speak Mandarin, English, Spanish, and Hindi.
Are pets allowed at Mercure Auckland Queen Street?
Pets are not permitted at this property.
What type of breakfast is served at Mercure Auckland Queen Street?
A buffet, continental, or Full English/Irish breakfast is available for an additional charge of 35 NZD.
Is Wi-Fi included in the stay at Mercure Auckland Queen Street?
Free Wi-Fi is provided throughout the property.

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