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Rooms and Guests2 Guests, 1 Room
Key details

Hotel Details

28 North Franklin Street, Chicago, Illinois, United States of America, 60606

Hyatt Place Chicago/Downtown - The Loop - A modern Loop hotel with an indoor pool, business facilities, and 206 spacious rooms

Located in Chicago's Loop district, this 3-star Chicago hotel features 206 air-conditioned rooms equipped with refrigerators, MP3 docking stations, and 42-inch HDTVs. Hyatt Place Chicago/Downtown - The Loop provides separate sleeping and living areas with Hyatt Grand Beds and Cozy Corner sofas in each room. The property includes an indoor pool, 24-hour front desk, shared TV lounge, and a fitness center. Business travelers benefit from a dedicated business center, complimentary wired internet, and laptop-friendly workspaces. The Bar serves regionally inspired food and premium beverages, while The Market offers grab-and-go items. Hyatt Place stands 0.5 miles from the Chicago Board of Trade Building and Skydeck Chicago, with Millennium Park and Cloud Gate located 1 mile away.

Hyatt Place Chicago/Downtown - The Loop: Pros

- Pet-friendly accommodations available - Express check-out service offered - Bicycle rental service on-site - Concierge services and banquet facilities available

Hyatt Place Chicago/Downtown - The Loop: Cons

- 1.5 miles from Navy Pier and Shedd Aquarium - Limited dining options within the hotel

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Select room type

Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
Queen Room
Max:
5 persons
305 sq. feet 
Bed options:
2 King Size Beds
Shower
Heating
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King Room
Max:
4 persons
360 sq. feet 
Bed options:
1 King Size Bed
Shower
Heating
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Queen Room
Max:
5 persons
305 sq. feet 
Bed options:
2 King Size Beds
Shower
Heating
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Getting around

Discover available transportation options for smooth travel around the city

City Center
Chicago2700 ft
Airports
Midway International (MDW) 10.1 mi
Chicago O'Hare International (ORD) 17.7 mi
Train
Ogilvie Transportation Center1700 ft
Metro stations
Washington/Wells700 ft
Clark/Lake1700 ft
Bus
Bus stop400 ft

What our guests says about facilities

Hotel has comfortable rooms, premium services, and a prime downtown location
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Allergy-free rooms
  • Elevator
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center
  • Cycling

Services

  • Housekeeping
  • Car rental
  • Laundry
  • Grocery shopping service
  • Stores/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Curtains
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Location

28 North Franklin Street, Chicago, Illinois, United States of America, 60606
Map view
street view
28 North Franklin Street, Chicago, Illinois, United States of America, 60606
Nearby
233 S. Wacker Drive Entrance on Jackson Blvd
Skydeck Chicago
1500 ft
233 S Wacker Dr
Willis Tower
1500 ft
100 E. Wacker Drive
Chicago Riverwalk
1300 ft
50 W Washington St Richard J. Daley Plaza Civic Center
Picasso Statue
1900 ft
Art object
Miro's Chicago
1900 ft
Restaurants
Billy Goat Tavern
100 ft
330 S Wells St Lbby 1
Naf Naf Grill
100 ft
309 W Washington St
GRK Greek Kitchen
500 ft
219 W Washington St
Stocks & Blondes
700 ft
40 N Wells St
The Eastman Egg Company
900 ft
23 N Wacker Drive
Halsted Street Deli
500 ft
1 S Franklin St Apt S
Noodles & Company
500 ft
1 South Franklin St.
Sixty Five Chinese Restaurant
900 ft
201 W Madison St
Corner Bakery Cafe
1400 ft
222 S Riverside Plz Chicago Union Station
Bombay Wraps
900 ft
122 N Wells St
Market Creations Cafe
900 ft
20 N Wacker Dr Civic Opera House
Cardozo's Pub
800 ft
170 W Washington St Ste LL

Reviews and Ratings

Feedback from previous guests about their experience.
72%
rate their stay as perfect and would happily return
7.2/10
Very good
Rooms
7.0
Location
9.0
Service
6.0
Dining
7.0
Guest reviews
7.2/10
based on 1 review
8.3
8.3/10 based on 4375 reviews
Rebecca
United States of America, December  2024
7.2/10

The hotel provides an excellent setting, perfect for business travel in downtown Chicago. The rooms are generally comfortable, but I did find mine less clean than expected upon arrival. Service was a bit slow at times, especially with valet parking, but the overall experience was enjoyable. I felt that dining options could use some improvement, particularly the breakfast hours.

Rooms
7.0
My room was comfortable, but I did find a leftover snack on the floor, which was a little off-putting.
Service
6.0
Service was helpful overall, but the valet staff seemed overwhelmed, which led to lengthy waits for my vehicle.
Location
9.0
The location of the hotel is really fantastic, easily accessible and a hub for business activities.
Dining
7.0
The breakfast options were decent, but unfortunately, they stopped serving earlier than I would have liked.
Facilities
7.0
Facilities were good, but I think they could use additional attention to improve the overall experience.
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Rooms and Guests2 Guests, 1 Room