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22Jan2026Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

Hotel Details

28 North Franklin Street, Chicago, Illinois, United States, 60606
-
Near the Chicago Riverwalk
Great
8.3
8.5
/10
4.4
3.8
/5

Hyatt Place Chicago/Downtown - The Loop - A modern Loop hotel with an indoor pool, business facilities, and 206 spacious rooms

Located in Chicago's Loop district, this 3-star Chicago hotel features 206 air-conditioned rooms equipped with refrigerators, MP3 docking stations, and 42-inch HDTVs. Hyatt Place Chicago/Downtown - The Loop provides separate sleeping and living areas with Hyatt Grand Beds and Cozy Corner sofas in each room. The property includes an indoor pool, 24-hour front desk, shared TV lounge, and a fitness center. Business travelers benefit from a dedicated business center, complimentary wired internet, and laptop-friendly workspaces. The Bar serves regionally inspired food and premium beverages, while The Market offers grab-and-go items. Hyatt Place stands 0.5 miles from the Chicago Board of Trade Building and Skydeck Chicago, with Millennium Park and Cloud Gate located 1 mile away.

Pros

Pet-friendly accommodations available

Express check-out service offered

Bicycle rental service on-site

Concierge services and banquet facilities available

Cons

1.5 miles from Navy Pier and Shedd Aquarium

Limited dining options within the hotel

“This hotel strikes me as a practical choice in the heart of the Loop, particularly well-suited for business travelers or families. Its commitment to accommodating large groups, evident in the breakfast area and meeting facilities, stands out. I appreciate the indoor pool and text messaging service-thoughtful touches that enhance the guest experience.”
Hotel logo
Charlotte EvansHead of Editorial at Hotelsdowntown
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Select room type

Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
Queen Room Two Queen Beds View
2 persons
305 sq. feet 
2 King Size Beds
Shower
Heating
King Room Sofa Bed View
2 persons
360 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Heating
Specialty King Room Sofa Bed
2 persons
465 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Heating
Corner King Room Sofa Bed View
2 persons
465 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Heating
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Facilities

Hotel has comfortable rooms, premium services, and a prime downtown location

General

  • No smoking on site
  • Free Wi-Fi
  • Car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Cycling

Services

  • Housekeeping
  • Car hire
  • Laundry
  • Grocery shopping service
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Curtains
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Dining Onsite

At Hyatt Place Chicago/Downtown - The Loop, guests can explore American cuisine with a refreshing twist at The Market and savor thoughtfully sourced regional delights at The Bar. Each dining option embraces a welcoming atmosphere that seamlessly blends comfort with contemporary style, making every meal an inviting experience.
Hyatt Place Chicago/Downtown - The Loop Restaurant photo
Hyatt Place Chicago/Downtown - The Loop Restaurant photo
Hyatt Place Chicago/Downtown - The Loop Restaurant photo

The Market

American
Ambiance
Casual and inviting, The Market serves as a cozy haven for travelers and locals alike, allowing guests to unwind and recharge any time of day.
Key Offerings
Enjoy a selection of vegetarian and dairy-free options that cater to a range of dietary preferences. Breakfast, lunch, and dinner are available around the clock, offering flexibility for any schedule.
Reservation
No reservations needed.
Open 24 hours, serving breakfast, lunch, and dinner.

The Bar

American, regional-inspired
Ambiance
With a relaxed yet vibrant atmosphere, The Bar invites guests to share a meal with friends or unwind solo, enjoying a stylish setting that enhances the overall dining experience.
Key Offerings
Savor thoughtfully sourced, regionally inspired dishes, complemented by a selection of premium alcoholic beverages and specialty coffee drinks, perfect for any occasion.
Reservation
No reservations needed.
Open daily from morning to late night.

Location

28 North Franklin Street, Chicago, Illinois, United States, 60606
Map view
28 North Franklin Street, Chicago, Illinois, United States, 60606
Nearby
233 S. Wacker Drive Entrance on Jackson Blvd
Skydeck Chicago
1500 ft
233 S Wacker Dr
Willis Tower
1500 ft
100 E. Wacker Drive
Chicago Riverwalk
1300 ft
50 W Washington St Richard J. Daley Plaza Civic Center
Picasso Statue
1900 ft
Art object
Miro's Chicago
1900 ft
Restaurants
Billy Goat Tavern
100 ft
330 S Wells St Lbby 1
Naf Naf Grill
100 ft
309 W Washington St
GRK Greek Kitchen
500 ft
219 W Washington St
Argo Tea
500 ft
222 Merchandise Mart Plz Ste 113
Stocks & Blondes
700 ft
40 N Wells St
Halsted Street Deli
500 ft
1 S Franklin St Apt S
The Eastman Egg Company
900 ft
23 N Wacker Drive
Sixty Five Chinese Restaurant
900 ft
201 W Madison St
Corner Bakery Cafe
1400 ft
222 S Riverside Plz Chicago Union Station
Chipotle Mexican Grill
600 ft
230 West Monroe Street
Market Creations Cafe
900 ft
20 N Wacker Dr Civic Opera House
Cardozo's Pub
800 ft
170 W Washington St Ste LL
Explore Chicago
Explore Downtown Chicago
Top Attractions
Activities
Dining
Entertainment
Skydeck Chicago
Skydeck Chicago
6 minutes' walk
Stunning views of Chicago from the 103rd floor with the iconic glass ledge. A must-visit for skyline enthusiasts.
Willis Tower
Willis Tower
6 minutes' walk
Historic skyscraper offering breathtaking panoramic views. Self-guided audio tours provide insights into its architecture.
Chicago Riverwalk
Chicago Riverwalk
5 minutes' walk
Scenic waterfront path lined with eateries and art. Perfect for a leisurely stroll and scenic boat tours.
Cloud Gate (The Bean)
17 minutes' walk
Iconic stainless steel sculpture in Millennium Park, reflecting the city's skyline and a popular photo spot.
Biking along the Lakefront Trail
5 minutes' drive
A scenic 18-mile bike trail along Lake Michigan. Bike rentals available nearby for leisurely exploration.
Yoga at Lurie Garden
14 minutes' walk
Relaxing outdoor yoga sessions in a beautiful garden setting. Check local listings for schedule and classes.
Guided Architecture River Cruise
10 minutes' walk
A unique view of Chicago's architecture from the water. Book in advance for a rewarding experience.
Escape Room Adventures
10 minutes' drive
Thrilling escape rooms that challenge your problem-solving skills. Perfect activity for groups and families.
Billy Goat Tavern
Billy Goat Tavern
1 minute' walk
Famous for its cheeseburgers and laid-back atmosphere. A classic stop for a quick and satisfying meal.
GRK Greek Kitchen
GRK Greek Kitchen
2 minutes' walk
Fresh Mediterranean flavors with a casual vibe. Specialties include gyros and delicious bowl options.
The Eastman Egg Company
The Eastman Egg Company
4 minutes' walk
Cozy breakfast spot known for creative egg dishes. Great for families and breakfast lovers alike.
Naf Naf Grill
Naf Naf Grill
1 minute' walk
Delicious Middle Eastern cuisine served in a casual environment. Vegetarian-friendly and fast service.
The Chicago Theatre
The Chicago Theatre
12 minutes' walk
Historic venue featuring concerts and shows. Known for its stunning marquee and vibrant performances.
Jazz Showcase
5 minutes' drive
Renowned jazz club offering live performances in an intimate setting, perfect for music enthusiasts.
The Second City
10 minutes' drive
Famous comedy theater known for improv shows. A great evening option for couples and groups alike.
Buskers and Street Performers at Navy Pier
30 minutes walking
Live performance art including music and dance. Family-friendly and perfect for enjoying a vibrant atmosphere.
Getting around
City Centre
Chicago10 min  ·  2700 ft
Airports
Chicago Midway International Airport (MDW)25 min  ·  10.1 mi
Chicago O'Hare International Airport (ORD)43 min  ·  17.7 mi
Train
Ogilvie Transportation Center6 min  ·  1700 ft
Underground
Washington/Wells3 min  ·  700 ft
Clark/Lake6 min  ·  1700 ft
Bus
Bus stop2 min  ·  400 ft

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 1 review
8.3
8.3/10 based on 3400 reviews
Rebecca
United States, December  2024
7.2/10

The hotel provides an excellent setting, perfect for business travel in downtown Chicago. The rooms are generally comfortable, but I did find mine less clean than expected upon arrival. Service was a bit slow at times, especially with valet parking, but the overall experience was enjoyable. I felt that dining options could use some improvement, particularly the breakfast hours.

Rooms
7.0
My room was comfortable, but I did find a leftover snack on the floor, which was a little off-putting.
Service
6.0
Service was helpful overall, but the valet staff seemed overwhelmed, which led to lengthy waits for my vehicle.
Location
9.0
The location of the hotel is really fantastic, easily accessible and a hub for business activities.
Dining
7.0
The breakfast options were decent, but unfortunately, they stopped serving earlier than I would have liked.
Facilities
7.0
Facilities were good, but I think they could use additional attention to improve the overall experience.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at USD 62 per day.
Internet
is available in for free.
Breakfast
The hotel offers a full breakfast at the price of US$11 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Number of floors:
12
Number of rooms:
206
FAQs
About Hyatt Place Chicago/Downtown - The Loop
What is the check-in and check-out policy at Hyatt Place Chicago/Downtown - The Loop?
Check-in is at 15:00 and check-out is by 12:00.
How far is Hyatt Place Chicago/Downtown - The Loop from O'Hare International Airport?
The hotel is approximately 26 km from O'Hare International Airport.
What facilities are available for guests at Hyatt Place Chicago/Downtown - The Loop?
Facilities include a fitness center, indoor swimming pool, business center, and free Wi-Fi.
What options are available for dining at Hyatt Place Chicago/Downtown - The Loop?
The on-site Market restaurant offers a wide choice of American dishes, and guests can also enjoy food and drinks at the bar.
Can I find nearby restaurants when staying at Hyatt Place Chicago/Downtown - The Loop?
Nearby restaurants include GRK Greek Kitchen, Taco Fresco, and The Eastman Egg Company, all located within 0.5 km.
What are the room amenities available in rooms at Hyatt Place Chicago/Downtown - The Loop?
Rooms feature air conditioning, a flat-screen TV, refrigerator, and private bathrooms with designer toiletries.
Is parking available at Hyatt Place Chicago/Downtown - The Loop?
Public parking is available nearby for 62 USD per day, and no reservation is needed.
What safety features are implemented at Hyatt Place Chicago/Downtown - The Loop?
Safety features include carbon monoxide detectors, smoke detectors, and a comprehensive security system.
How close is Hyatt Place Chicago/Downtown - The Loop to Millennium Park?
The hotel is less than 1 km from Millennium Park.
Are there any family-friendly amenities at Hyatt Place Chicago/Downtown - The Loop?
The hotel offers a children's buffet and family accommodations to support family-friendly experiences.
What languages do staff speak at Hyatt Place Chicago/Downtown - The Loop?
The staff primarily speaks English.
Does Hyatt Place Chicago/Downtown - The Loop offer business services?
Yes, the hotel provides meeting rooms and a business center for business-related needs.

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