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Check-in
23Oct2025Select date
Check-out
24Oct2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Details

28 North Franklin Street, Chicago, Illinois, United States, 60606

Hyatt Place Chicago/Downtown - The Loop - A modern Loop hotel with an indoor pool, business facilities, and 206 spacious rooms

Located in Chicago's Loop district, this 3-star Chicago hotel features 206 air-conditioned rooms equipped with refrigerators, MP3 docking stations, and 42-inch HDTVs. Hyatt Place Chicago/Downtown - The Loop provides separate sleeping and living areas with Hyatt Grand Beds and Cozy Corner sofas in each room. The property includes an indoor pool, 24-hour front desk, shared TV lounge, and a fitness center. Business travelers benefit from a dedicated business center, complimentary wired internet, and laptop-friendly workspaces. The Bar serves regionally inspired food and premium beverages, while The Market offers grab-and-go items. Hyatt Place stands 0.5 miles from the Chicago Board of Trade Building and Skydeck Chicago, with Millennium Park and Cloud Gate located 1 mile away.

Pros

Pet-friendly accommodations available

Express check-out service offered

Bicycle rental service on-site

Concierge services and banquet facilities available

Cons

1.5 miles from Navy Pier and Shedd Aquarium

Limited dining options within the hotel

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Select room type

Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
Queen Room Two Queen Beds Sofa Bed
2 persons
28 m² 
2 King Size Beds
Shower
Heating
King Room Sofa Bed
2 persons
33 m² 
1 King-size bed and 1 Sofa bed
Shower
Heating
Queen Room Two Queen Beds View
2 persons
28 m² 
2 King Size Beds
Shower
Heating
King Room Sofa Bed View
2 persons
33 m² 
1 King-size bed and 1 Sofa bed
Shower
Heating
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Getting around

Discover available transportation options for smooth travel around the city

City Centre
Chicago800 m
Airports
Midway International (MDW) 16.3 km
Chicago O'Hare International (ORD) 28.5 km
Train
Ogilvie Transportation Center500 m
Underground
Washington/Wells200 m
Clark/Lake500 m
Bus
Bus stop100 m

What our guests says about facilities

Hotel has comfortable rooms, premium services, and a prime downtown location
What’s included

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Cycling

Services

  • Housekeeping
  • Car hire
  • Laundry
  • Grocery shopping service
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Curtains
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Location

28 North Franklin Street, Chicago, Illinois, United States, 60606
Map view
28 North Franklin Street, Chicago, Illinois, United States, 60606
Nearby
233 S. Wacker Drive Entrance on Jackson Blvd
Skydeck Chicago
430 m
233 S Wacker Dr
Willis Tower
430 m
100 E. Wacker Drive
Chicago Riverwalk
390 m
50 W Washington St Richard J. Daley Plaza Civic Center
Picasso Statue
550 m
Art object
Miro's Chicago
570 m
Restaurants
Billy Goat Tavern
30 m
330 S Wells St Lbby 1
Naf Naf Grill
30 m
309 W Washington St
GRK Greek Kitchen
130 m
219 W Washington St
Stocks & Blondes
200 m
40 N Wells St
The Eastman Egg Company
260 m
23 N Wacker Drive
Halsted Street Deli
130 m
1 S Franklin St Apt S
Noodles & Company
150 m
1 South Franklin St.
Sixty Five Chinese Restaurant
270 m
201 W Madison St
Corner Bakery Cafe
420 m
222 S Riverside Plz Chicago Union Station
Bombay Wraps
260 m
122 N Wells St
Market Creations Cafe
260 m
20 N Wacker Dr Civic Opera House
Cardozo's Pub
230 m
170 W Washington St Ste LL

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 1 review
8.2
8.2/10 based on 3850 reviews
Rebecca
United States, December  2024
7.2/10

The hotel provides an excellent setting, perfect for business travel in downtown Chicago. The rooms are generally comfortable, but I did find mine less clean than expected upon arrival. Service was a bit slow at times, especially with valet parking, but the overall experience was enjoyable. I felt that dining options could use some improvement, particularly the breakfast hours.

Rooms
7.0
My room was comfortable, but I did find a leftover snack on the floor, which was a little off-putting.
Service
6.0
Service was helpful overall, but the valet staff seemed overwhelmed, which led to lengthy waits for my vehicle.
Location
9.0
The location of the hotel is really fantastic, easily accessible and a hub for business activities.
Dining
7.0
The breakfast options were decent, but unfortunately, they stopped serving earlier than I would have liked.
Facilities
7.0
Facilities were good, but I think they could use additional attention to improve the overall experience.
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Rooms and Guests2 Guests, 1 Room