Hotel Indigo Gatlinburg | 9.5 Rating * Rooftop Bar

Name: HOTEL INDIGO GATLINBURG DOWNTOWN BY IHG, Gatlinburg
Address: 229 East Parkway, Gatlinburg, Tennessee
Price range: US$299+
Rating: 9.5

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Hotel Indigo Gatlinburg Downtown By Ihg Exterior photo

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Key details

Hotel Details

229 East Parkway, Gatlinburg

Close to Great Smoky Mountains National Park

Perfect

9.5

/10

Loved by Hotel Indigo Gatlinburg Downtown By Ihg guests

Modern decor

Mountain views

Clean bathrooms

Comfortable beds

Helpful staff

3-star Gatlinburg hotel with rooftop infinity pool and mountain views

Amenities

Hotel Indigo Gatlinburg Downtown by IHG offers a seasonal outdoor infinity pool with mountain views, a fitness centre, and a mini-golf course on site. Guests have access to private parking with EV charging stations and a 24-hour front desk. The property also includes sun loungers, a heated pool, and a pool with view.

Dining

Altitude Rooftop Bar & Restaurant on the 6th floor serves handcrafted cocktails and a buffet breakfast with views of Gatlinburg and the Smoky Mountains. A Starbucks coffee bar is located in the lobby, open daily from 7am to 12pm. The hotel also has a bar and a coffee house on site, with two restaurants offering local flavors.

Location

The hotel is located 500 metres from Ripley's Aquarium of the Smokies and 1.5 km from Ober Gatlinburg, with the Great Smoky Mountains National Park entrance a few minutes' drive away. Guests can walk to Gatlinburg SkyLift Park, Anakeesta, and downtown shops without needing a car. Dolly Parton's Stampede is 10 km from the property.

Family & Pet-Friendly

Families can use the mini-golf course, kids' meals at the restaurant, and the seasonal outdoor pool during warmer months. Pets are allowed at the hotel, with a designated pet waste station and bags provided. The property also offers live music performances and live sport events on site.

Business & Services

Meeting and banquet facilities are available for corporate events, along with a 24-hour front desk and luggage storage. The hotel provides high-speed internet throughout the property and a minimarket for snacks. Key card access and CCTV ensure security across all floors.

Highlights

Pool: Heated infinity pool with mountain views

Dining: Altitude Rooftop Bar & Restaurant

Location: 500 m from Ripley's Aquarium

Activities: Mini-golf and live music

Parking: Private parking with EV charging

Family: Kids' meals and pet-friendly

Select room type

Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.

Standard Queen Room Two Queen Beds Furnished Balcony
2 persons
36 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details
Standard King Room Balcony
2 persons
36 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
King Room Mobility Access or Hearing Accessible
2 persons
36 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details

Show all rooms

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Check-in/ Check-out

Facilities

Hotel has comfortable rooms, premium services, and a prime downtown location

Facilities: Perfect

9.6/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Security
Luggage storage
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Mini golf

Services

Housekeeping
Shops/Commercial services
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Children

Children's menu

Spa & Leisure

Infinity pool
Seasonal outdoor pool
Heated swimming pool
Sun loungers
Live entertainment
Pool with view

Room features

Air conditioning
Sitting area
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Hotel Indigo Gatlinburg Downtown By Ihg Location

229 East Parkway, Gatlinburg

Explore Gatlinburg

Local Highlights

Ripley's Aquarium of the Smokies

7 minutes walking

Interactive exhibits and diverse marine life make this aquarium a must-visit, especially its touch pools for children.

Anakeesta

6 minutes walking

Outdoor adventure park featuring treetop zip lines, botanical gardens, and picturesque mountain views, perfect for all ages.

Ober Gatlinburg

14 minutes walking

Ski resort and wildlife encounter offering year-round activities and fantastic views of the Smokies, ideal for thrill-seekers.

Gatlinburg SkyLift Park

13 minutes walking

Stunning chairlift ride to panoramic views, featuring a scenic sky bridge for breathtaking photo opportunities.

Outdoor Ziplining at Anakeesta

6 minutes walking

Thrilling zipline experiences surrounded by nature, great for adventure lovers. Reservations recommended during peak season.

Wellness Retreats

10 minutes driving

Local yoga studios offer classes amid the beauty of the Smokies, perfect for relaxation and rejuvenation after a day of exploration.

Anakeesta Smokehouse Southern BBQ

7 minutes walking

Casual eatery serving authentic southern BBQ with outdoor seating and mountain views. Great for families.

Tennessee Jed's

8 minutes walking

Gourmet deli offering locally sourced ingredients and unique sandwiches, perfect for a quick lunch or snack.

Pearls Pie in the Sky

7 minutes walking

Charming bakery specializing in delicious pies and desserts, great for a sweet treat after meals.

Sweet Fanny Adams Theatre

3 minutes walking

Family-friendly comedy and musical performances, perfect for a fun evening out with laughter and entertainment.

Gatlinburg Space Needle

14 minutes walking

Iconic observation tower offering panoramic views of the Smokies and nightly entertainment on-site.

Getting around <br />

City Centre
Gatlinburg 4 min · 1000 ft
Airports
McGhee Tyson (TYS) 112 min · 46.3 mi
Asheville Regional (AVL) 206 min · 85.0 mi

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 11 am

Internet

Wireless internet is available in the entire hotel for free.

Pets

Pets are allowed on request.

Number of rooms:

136

Reviews and Ratings

Feedback about Hotel Indigo Gatlinburg Downtown By Ihg from previous guests about their experience.

Review score

Based on 166 verified reviews

9.1 /10

Perfect

90 %

Recommend

Cleanliness

9.6/10

Comfort

9.6/10

Facilities

9.6/10

Free WiFi

7.5/10

Location

9.5/10

Paid Wi-Fi

10.0/10

Staff

9.5/10

Value for money

9.2/10

Pros

Clean rooms

Great location

Friendly staff

Cons

Small pool

Limited parking

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FAQs

About Hotel Indigo Gatlinburg Downtown By Ihg

What is the check-in and check-out time at Hotel Indigo Gatlinburg Downtown By Ihg?

Check-in is from 15:00 and check-out is by 11:00.

Is parking available at Hotel Indigo Gatlinburg Downtown By Ihg?

Private parking is available on-site for 15 USD per day, and a reservation is needed.

What are the nearby attractions to Hotel Indigo Gatlinburg Downtown By Ihg?

Nearby attractions include Ripley's Aquarium of the Smokies (0.5 km), Ober Gatlinburg (2 km), and Dolly Parton's Stampede (10 km).

What are the on-site dining options at Hotel Indigo Gatlinburg Downtown By Ihg?

The hotel features a restaurant that offers a buffet breakfast for an additional charge of 25 USD.

What amenities are available in the rooms at Hotel Indigo Gatlinburg Downtown By Ihg?

Rooms include air conditioning, a flat-screen TV with cable channels, a seating area, a safety deposit box, and a private bathroom with free toiletries.

What leisure facilities does Hotel Indigo Gatlinburg Downtown By Ihg offer?

Guests can enjoy a seasonal outdoor swimming pool and a fitness centre on-site.

What services does Hotel Indigo Gatlinburg Downtown By Ihg provide?

Services include a 24-hour front desk, luggage storage, free Wi-Fi, and a bar.

How far is McGhee Tyson Airport from Hotel Indigo Gatlinburg Downtown By Ihg?

McGhee Tyson Airport is 64 km from the hotel.

What languages do the staff at Hotel Indigo Gatlinburg Downtown By Ihg speak?

The staff speaks English.