Holiday Inn Express & Suites Downtown Ottawa East By Ihg

Name: HOLIDAY INN EXPRESS & SUITES DOWNTOWN OTTAWA EAST BY IHG, Ottawa
Address: 235 King Edward Avenue, Ottawa, Ontario, K1N 7L8
Price range: US$115+
Rating: 8.1

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Holiday Inn Express & Suites Downtown Ottawa East By Ihg Exterior photo

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Key details

Hotel Details

235 King Edward Avenue, Ottawa, K1N 7L8

Steps from the ByWard Market

Great

8.1

8.3

/10

4.2

3.4

Loved by Holiday Inn Express & Suites Downtown Ottawa East By Ihg guests

Wonderful breakfast

Attentive staff

Super clean bathroom

Near everything

"The room was so clean with excellent vibe"

Amir from Canada

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"Large and quiet rooms with safe, fridge and everything we expected."

Jens from Germany

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"Great breakfast, clean and comfortable room, walking distance to Byward Market and downtown Ottawa."

Anonymous

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3-star Ottawa hotel with complimentary hot breakfast and indoor salt-water pool

Amenities

The hotel offers a heated indoor salt-water pool open year-round for guest use. A 24-hour fitness center is available for workouts at any time. Guests also have access to a rooftop terrace and a garden with a picnic area.

Rooms & Accessibility

All rooms include air conditioning, a flat-screen TV with satellite channels, a fridge, and a coffee machine. Accessible rooms feature emergency cord in bathroom, lower bathroom sink, raised toilet, toilet with grab rails, and visual aids including Braille and tactile signs. The hotel offers a choice of pillows and soundproof rooms for a quiet stay.

Location

The hotel is located 1.6 km from 24 Sussex Drive and within walking distance of Parliament Hill, ByWard Market, and the Canadian Museum of History. Ottawa Macdonald-Cartier International Airport is 14 km away. Private on-site parking is available for a fee, with accessible parking and a parking garage.

Dining & Breakfast

A complimentary Express Start Breakfast is served each morning, featuring signature cinnamon rolls, omelets, sausages, and a pancake machine. The hotel offers a Kid-friendly buffet with kids' meals and a Kids Eat Free program. Fruits, yogurt, and a snack bar are also available throughout the day.

Business & Family

A 1,200 square feet meeting space with A/V equipment is available for events and conferences. The hotel has a business centre with fax/photocopying services and an ATM on site. Family-friendly amenities include a heated indoor pool, a garden, a sun terrace, and luggage storage.

Highlights

Breakfast: Complimentary Express Start with signature cinnamon rolls

Pool: Heated indoor salt-water pool open year-round

Location: 1.6 km from 24 Sussex Drive, near Parliament Hill

Meeting: 1,200 sq ft meeting space with A/V equipment

Family: Kids Eat Free program and kid-friendly buffet

Accessibility: Braille, tactile signs, and grab rails in rooms

“This property strikes me as a practical choice for those needing to be near downtown Ottawa, especially with its included breakfast and indoor pool. I noted some mentions of the surrounding area feeling a bit unsettled, but the hotel itself seems geared towards both families and business travelers, offering meeting space and family-friendly perks. It's a solid base for exploring the city's historical sites, assuming parking logistics are manageable.”

Charlotte EvansHead of Editorial at Hotelsdowntown

Location: Very good

7.7/10Review score

Map View

Highlights from guests

DiningBreakfast Bonanza

The complimentary breakfast offers many choices. They have both hot and cold foods. There is also complimentary coffee and tea.

Carlos from Spain

Review on

Room FeaturesSpacious Comfort

The room was very clean and spacious. It also offered nicer than average seating. The beds were very comfortable.

Mei from China

Review on

BathroomRefreshing Showers

The shower was nice and hot. It had high water pressure. Everything was very clean and modern.

Ali from Turkey

Review on

Media & EntertainmentGreat view

The platform on the 7th floor has a wonderful view. The interior design is superb. The air-conditioning works well.

Hans from Netherlands

Review on

Select room type

Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.

King Suite
2 persons
33 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Heating
room details
Standard Room
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Standard King Room
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Heating
room details

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Check-in/ Check-out

Facilities

Hotel has comfortable rooms, premium services, and a prime downtown location

Facilities: Great

8.5/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Dryer

Services

Housekeeping
Laundry
Dry cleaning
Grocery shopping service
Shops/Commercial services

Dining

Snack bar
Picnic area/ Tables

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Saltwater pool
Indoor swimming pool
Sun terrace
Garden area
Leisure/ TV room

Room features

Air conditioning
Heating
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

235 King Edward Avenue, Ottawa, K1N 7L8

Explore Ottawa

Local Highlights

ByWard Market

10 minutes' walk

Vibrant market offering local produce, artisan goods, and eateries. Ideal for shopping and sampling local cuisine.

National Gallery of Canada

11 minutes' walk

Home to an impressive collection of Canadian and indigenous art. Notable for its stunning architecture and free admission on Thursdays.

Parliament Hill

18 minutes' walk

Historic seat of Canada's government. Iconic buildings and guided tours offer insights into national history.

Rideau Centre

5 minutes' walk

A major shopping center featuring a mix of retailers and dining options. A hub for both locals and tourists.

Rideau Canal

10 minutes' walk

Seasonal ice skating in winter and boating in summer. Rentals available near the canal for a fun outdoor experience.

Strathcona Park

15 minutes' walk

Tranquil park featuring walking paths and picnic areas. Perfect for relaxation and family-friendly outings.

Yoga at The Yoga Sanctuary

6 minutes' drive

A variety of yoga classes offered in a serene setting. Great for wellness and relaxation after a busy day.

BeaverTails

10 minutes' walk

Famous for pastries in unique shapes, perfect for a sweet snack. Casual and family-friendly atmosphere.

El Taco De Oro

4 minutes' walk

Lively Mexican eatery known for authentic tacos and burritos. A casual vibe with vegetarian options available.

Ahora Restaurant Mexicain

7 minutes' walk

Charming Mexican spot with a focus on fresh ingredients. Offers gluten-free options and a vibrant ambiance.

Oh My Grill

5 minutes' walk

Casual dining with a wide selection of grilled favorites. Offers vegetarian options and a laid-back atmosphere.

National Arts Centre

20 minutes' walk

Renowned venue for theater, dance, and orchestral performances. Offers a variety of shows, including family-friendly events.

The Gladstone Theatre

5 minutes' drive

An intimate space for live performances & local productions. A great place for theater lovers seeking unique shows.

The Mercury Lounge

10 minutes' walk

Chic venue featuring live music and DJ nights. Perfect for couples or groups looking for nightlife with a vibrant atmosphere.

Getting around <br />

City Centre
Ottawa 20 min · 1.0 mi
Airports
Macdonald Cartier (YOW) 26 min · 10.7 mi
Gatineau (YND) 34 min · 13.9 mi
Train
Ottawa Train Station 6 min · 2.1 mi
Train 2 min · 400 ft
Bus
Bus stop 2 min · 400 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site at true.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

At the hotel Holiday Inn Express & Suites Downtown Ottawa East By Ihg guests are invited to a full breakfast served for free.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Languages

English, Spanish, Chinese

Number of floors:

Number of rooms:

Former name

holiday inn express & suites downtown ottawa east, an ihg hotel

Reviews and Ratings

Feedback about Holiday Inn Express & Suites Downtown Ottawa East By Ihg from previous guests about their experience.

Review summary

Based on recent reviews

Guests often highlight the hotel's convenient location, noting its walkability to the ByWard Market and downtown Ottawa. The rooms are generally considered clean and spacious, with amenities like microwaves and coffee machines. The breakfast is frequently praised, especially the bacon, though some guests have mentioned disposable tableware. There is also underground parking, but a few guests found it difficult to maneuver.

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Review score

Based on 2059 verified reviews

8.0 /10

Great

80 %

Recommend

Cleanliness

8.9/10

Comfort

8.8/10

Breakfast

7.6/10

Location

7.7/10

Pros

Helpful staff

Clean property

Comfortable bed

Large rooms

Short distance

Cons

Poor soundproofing

Limited parking

André from France

Single

Standard King Room

3 nights in November 2025

Reviewed: December 31, 2025

6/10

mixed feelings about the stay

paper plates wooden cutlery

the breakfast was a let down, they used paper plates and wooden cutlery. i tried the yoghurt, but i only tasted the wooden spoon. also, i saw ants in the hallway and bathroom. it was really disappointing.

0 Helpful

Edmond from France

Family with children

Standard King Room

3 nights in October 2025

Reviewed: December 29, 2025

8.5/10

good experience

nice parking good breakfast good location

i found the breakfast to be great, it had good variety. underground parking are nice too. location are close enough walk to the market and city core. the room had plenty of towels and i like that they had coffee and tea all day.

the check in process was long. i arrived early, but my room was not ready until 5pm.

Location

8/10

the hotel offers easy access to key destinations. its location provides a convenient base to explore the city. various attractions are within walkable distance.

Dining

9/10

the breakfast includes a nice variety of options. breakfast includes muffins and drinks available for takeaway. there are many seating areas to eat and enjoy breakfast at your own pace.

Service

9/10

the reception staff are very helpful. they are available to assist with check in and other needs. i found the staff to be courteous and kind .

Facilities

8/10

the hotel features an underground parking area, providing secure parking. the pool has chlorine, not salt water and was a little cloudy at night. coffee and tea are available all day for guest convenience.

0 Helpful

Tom from United States

Single

standard king room

3 nights in November 2025

Reviewed: December 24, 2025

7/10

free breakfast market proximity unexpected cost homeless people

i was GRATEFUL for the free breakfast. There was a nice selection of items available. the proximity to the byward market made it easy to walk there.

it is true parking was not free as i originally thought. I found that to be an unexpected cost. The area around the hotel did have quite a few homeless people. This made me a little uneasy.

0 Helpful

robert from united kingdom

Business traveller

standard room

3 nights in August 2025

Reviewed: September 06, 2025

8.7/10

really good stay downtown

fluffy pillows large bathroom great air conditioning

the large queen bed had fluffy pillows! we found a clean, large bathroom . the air conditioning worked. well. one suggestion is pads under dining area chairs because chairs squeal.

I noticed a lack of disclosure on limited parking spots. I had to drive on streets in a snow storm and then walk back to hotel. it wasn't ideal.

Dining

8/10

breakfast included a standard self-serve setting. it's convenient to start the day! the included breakfast makes mornings easier because i can grab a quick bite before heading out.

Rooms

9/10

the room felt spacious with city view. a large tv screen was excellent, and the air conditioning was easily adjustable. there were sufficient power outlets and a practical desk.

Location

9/10

The hotel is centrally located. It is easily walkable to parliament. the byward market is also easily accessible. the hotel is located close to many amenities. it is a very convenient area.

0 Helpful

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FAQs

About Holiday Inn Express & Suites Downtown Ottawa East By Ihg

How far is the comfortable Holiday Inn Express & Suites Downtown Ottawa East By Ihg from the city centre?

Ottawa city centre is reachable within a 20-minute walk from the comfortable Holiday Inn Express & Suites Downtown Ottawa East By Ihg.

What popular attractions are closest to Holiday Inn Express & Suites Downtown Ottawa East By Ihg?

Guests of Holiday Inn Express & Suites Downtown Ottawa East By Ihg can visit Ottawa French Seventh-day Adventist Church (5 minutes' walk from the accommodation), or ByWard Market placed 10 minutes' walk away.

Is there a parking at the Ottawa hotel?

Yes, the Ottawa hotel features private parking on site.

What payment methods are available in Holiday Inn Express & Suites Downtown Ottawa East By Ihg?

At Holiday Inn Express & Suites Downtown Ottawa East By Ihg, you can pay using American Express, Visa, and Discover.

What room types are available at the comfortable Holiday Inn Express & Suites Downtown Ottawa East By Ihg?

Standard Queen Room, Standard King Room, and Double Room are among the room types available at the comfortable Holiday Inn Express & Suites Downtown Ottawa East By Ihg.

Is the hotel accessible to people with disabilities?

Yes, at the hotel there are rooms with accessible facilities and wheelchair access available for guests with special needs.

Does the comfortable Holiday Inn Express & Suites Downtown Ottawa East By Ihg offer facilities for business travellers?

The comfortable Holiday Inn Express & Suites Downtown Ottawa East By Ihg conveniently features a photocopier and complimentary wireless internet access as well as a meeting room and a 24-hour business centre on-site.

Are there any cleaning services provided at the Ottawa hotel?

Yes, the Ottawa hotel provides dry cleaning service, housekeeping, and launderettes.

Which facilities are available in the comfortable Holiday Inn Express & Suites Downtown Ottawa East By Ihg?

The comfortable Holiday Inn Express & Suites Downtown Ottawa East By Ihg is equipped with an ATM and a lift as well as 24-hour security service for safety purposes.

Is there a swimming pool in Holiday Inn Express & Suites Downtown Ottawa East By Ihg?

Yes, Holiday Inn Express & Suites Downtown Ottawa East By Ihg features an indoor swimming pool.