What are the check-in and check-out times at The Metcalfe By Gray Collection?
Check-in is at 16:00 and check-out is at 12:00.
METCALFE HOTEL OTTAWA BY GRAY COLLECTION, Ottawa
Key details
Hotel Details
123 Metcalfe Street, Ottawa, K1P 5L9,
- Steps from Parliament Hill
Great
8.8
9.3
4.6
4.3
Boutique hotel steps from Parliament Hill in downtown Ottawa
Room Details
Each guest room at The Metcalfe Hotel Ottawa by Gray Collection includes a flat-screen TV with cable channels and
Dining
Leisure
The hotel has a 24-hour fitness center and an indoor pool with a hot tub for relaxation. A
Points of Interest
The Metcalfe is located in downtown Ottawa within a
Amenities
The hotel provides versatile
Highlights
Location: 5-minute walk to Parliament Hill
Dining: Cocotte Bistro with French cuisine
Wellness: Indoor pool with hot tub & 24-hour fitness center
Activities: Games room and curated social calendar
Pet-Friendly: Pet baskets, bowls, and pet-friendly policies
Service: Valet parking and dedicated event planning
“I found The Metcalfe to be a boutique property with a vibrant social atmosphere, yet it still knows how to deliver an understated sense of luxury. Its prime location makes Ottawa's landmarks easily accessible, which I appreciate as an editor. The hotel's design strikes me as both modern and respectful of its historic setting.”
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Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
- Junior Suite2 persons455 sq. feet1 King-size bedAir conditioningroom details
- Atrium King2 persons240 sq. feet1 King-size bedAir conditioningroom details
- Deluxe Queen Murphy Bed2 persons550 sq. feet1 King-size bedAir conditioningroom details
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Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Private parking is possible at a location nearby at CAD 47 per day.
Services
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Board games
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Mini-bar
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
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Dining Onsite
Cocotte Bistro serves a delightful array of American and French flavors, perfect for any occasion, whether it's a morning gathering or a cozy dinner with friends. With its inviting atmosphere, the bistro promises comforting dishes that soothe the soul and tantalize the palate.
Location
123 Metcalfe Street, Ottawa, K1P 5L9,
Map view
City landmarks
Church
Notre-Dame Cathedral Basilica
4300 ft
Museum
National Gallery of Canada
4200 ft
Museum
Canadian Museum of History
1.3 mi
Landmark
Royal Canadian Mint
5100 ft
Landmark
Parliament Hill and Buildings
2300 ft
Museum
Canadian War Museum
1.3 mi
Landmark
Peace Tower
2700 ft
Landmark
Laurier House National Historic Site
1.1 mi
Market
ByWard Market
3700 ft
Museum
Bytown Museum
2600 ft
Gallery
Ottawa Art Gallery
3400 ft
Park
Panoramic city views
2300 ft
Landmark
Peacekeeping Monument
3900 ft
Landmark
Centre Block
2100 ft
Library
Library of Parliament
2300 ft
Landmark
Canadian Museum of Nature
3300 ft
University
University of Ottawa
3200 ft
Public Building
Supreme Court of Canada
3600 ft
Nearby
Public Building
Parliament Hill
1600 ft
Elgin Street Confederation Square
National War Memorial
1800 ft
202-40 Elgin St
Confederation Square
1800 ft
30 Bank Street At the corder of Bank and Wellington streets
Bank of Canada Museum
900 ft
Park
Confederation Park
1600 ft
Mall
Sparks Street Mall
1200 ft
120 Lisgar St at Elgin
Canadian Tribute to Human Rights
1100 ft
53 Elgin St
Tomb of the Unknown Soldier
1400 ft
Confederation Square
Valiants Memorial
1500 ft
1 Rideau St Beside the Chateau Laurier
Ottawa Locks
1700 ft
Public Building
Ottawa City Hall
1400 ft
Albert Street
Oscar Peterson Statue
900 ft
Restaurants
The Rox
100 ft
123 Metcalfe Street
Gabriel Pizza
400 ft
100 Metcalfe St
The Fuel Bar
200 ft
99 Metcalfe St #106
D'Afrique restaurant & bar
300 ft
164 Laurier Ave W Lower Level
The Scone Witch
700 ft
150 Elgin Street With Entrance on Gloucester
Shinka Sushi Bar
500 ft
150 Laurier Ave W
Grill 41 Restaurant
900 ft
100 Elgin St Lord Elgin Hotel
Grounded Kitchen
800 ft
100 Gloucester St
Bridgehead Coffeehouse
900 ft
366 Bank St Gilmour St
Explore Ottawa
Explore Ottawa
Parliament Hill
6 minutes' walk
Iconic political heart of Canada, featuring stunning architecture and seasonal light shows.
National Gallery of Canada
16 minutes' walk
Artistic haven showcasing Canadian and international art, with free admission on Thursdays.
Canadian Museum of History
6 minutes' drive
Immersive insights into Canada's past with unique exhibits, and a picturesque waterfront view.
Royal Canadian Mint
19 minutes' walk
Home of Canada's currency, offering tours that showcase coin production and the history of money.
Rideau Canal Skating
6 minutes' drive
Seasonal winter thrill of skating on the world's largest naturally frozen canal, with rental services nearby.
Yoga at Confederation Park
6 minutes' walk
Relaxing outdoor yoga sessions perfect for unwinding, with classes available in warmer months.
Cycling along the Ottawa River
6 minutes' drive
Scenic cycling routes offering breathtaking views, with rental bikes available at nearby shops.
The Rox
1 minute' walk
Lively ambiance serving diverse dishes; try their signature burgers. Reservations encouraged.
Gabriel Pizza
2 minutes' walk
Locally loved pizza joint known for its fresh ingredients; vegetarian options available.
D'Afrique restaurant & bar
2 minutes' walk
Offers flavorful African cuisine in a cozy setting; gluten-free options available.
National Arts Centre
15 minutes' walk
Cultural venue hosting theater, dance, and music performances; check the schedule for family-friendly events.
Minto Live Music Venue
10 minutes' walk
Casual bar with live music; weekly open mic nights attract local talent and lively crowds.
Getting around
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby at CAD 47 per day.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Portuguese, Ukrainian
Year renovated:
2007
Number of floors:
6
Number of rooms:
108
Former name
Hotel Indigo Ottawa
Reviews and Ratings
Feedback about Metcalfe Hotel Ottawa By Gray Collection from previous guests about their experience.
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Pros
Beautiful decor
Wonderful staff
Clean rooms
Perfect location
Cons
Expensive parking
Loud traffic
Extra charges
Guest reviewsbased on 5 reviews
Jean from France
superior two queen
3 nights in November 2025
|
Reviewed: February 04, 2026
6/10
noisy atrium outdated gym
I was frustrated by a couple of things. the room faced the atrium and it was surprisingly noisy. Doors slamming and voices echoed quite badly. it was hard to relax. also. the gym was pretty disappointing. It only had a couple of old machines and some free weights. we loved the location. but the experience could have been much better!
0 Helpful
Bryan from United Kingdom
Single
superior king
3 nights in November 2025
|
Reviewed: February 04, 2026
6/10
dingy appearance inconsistent service
The hotel location is good. Parliament hill is walkable.
the dining room had a dingy appearance, which i found disappointing. the bar advertised happy hour from 3 to 6, but i was charged full price for a beer and wine order. the barman initially claimed happy hour was only until 5, then changed his story when proven wrong (this inconsistency was frustrating).
0 Helpful
Mark from United States
Single
Superior King
3 nights in October 2025
|
Reviewed: January 02, 2026
8.5/10
Convenient location and friendly staff
central location helpful staff excellent service
the hotel was centrally located I could easily walk to many attractions. the staff were helpful especially at check-in and check-out. i found the in-house restaurant offered amazing food and the service was excellent. i also took advantage of the valet service and my car was clean upon its return which i appreciated.
the gym equipment looked quite run down I noticed a hole in the ceiling.
Rooms
9/10
the room included a comfortable bed with fresh linens and sufficient pillows it also had a television with many channels and reliable wifi. climate control was easy to use with individual settings.
Facilities
8/10
the lobby had a bright and cute atmosphere there was also a bistro popular with both hotel guests and locals. elevators were available providing quick access to each floor a games room provided some entertainment.
0 Helpful
|
Joseph from Canada
Single
Superior King
3 nights in November 2025
|
Reviewed: December 28, 2025
9.0/10
Fantastic Experience!
cute lobby professional staff
I enjoyed the cute lobby. Natural light streamed through the skylight. The menu at Cocotte was AMAZING!!! The restaurant and the hotel staff were consistently friendly and professional. My room was very clean and well equipped.
My room was on the 4th floor facing the street, and I heard noise from downstairs late at night. I could clearly hear people from the bar, and this happened every night of my stay. I was disappointed.
Location
9/10
The location is great. Many national museums and shops are within walking distance. The hotel's central position makes it easy to explore many attractions without needing transportation. This accessibility adds significant value.
Dining
10/10
Cocotte offers an excellent menu with diverse options . The restaurant staff is attentive and provides professional service. I appreciated the quality of the meals and the dining experience.
Facilities
8/10
The gym provides a basketball hoop and a little putting green. A ping pong table is also available, offering more recreational choices. These facilities provide good options for exercise and relaxation.
Rooms
9/10
The rooms offer modern decor and are comfortable, particularly the beds. The quiet environment on the 5th floor ensures a restful stay. Guests can expect a clean and well kept space.
0 Helpful
|
Bob from Canada
Business traveller
Superior King
4 nights in June 2026
|
Reviewed: July 06, 2025
7/10
excellent location friendly service excellent food unreliable elevators small space high cost
The location was excellent. I walked to several attractions. The bistro Cocotte was convenient. The food there was REALLY excellent. The staff provided friendly service. I was impressed by their PROMPT attention.
The elevators were unreliable. I encountered issues with them several times. The gym was disappointing. There were limited options for my workout, and i feel the space was too small. The valet parking cost was HIGH.
0 Helpful
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FAQs
About Metcalfe Hotel Ottawa By Gray Collection
What is the distance from The Metcalfe By Gray Collection to Parliament Hill?
The hotel is located 0.5 km from Parliament Hill.
What are some nearby dining options from The Metcalfe By Gray Collection?
Nearby restaurants include Capital Diner, Grill 41 Restaurant, and Sopa Soups, all within 0.5 km.
Does The Metcalfe By Gray Collection have a fitness centre?
The hotel features a 24-hour fitness centre for guests.
Is there a swimming pool available at The Metcalfe By Gray Collection?
The hotel has an indoor pool with a hot tub.
What amenities are included in the rooms at The Metcalfe By Gray Collection?
Rooms offer air conditioning, a flat-screen TV, and complimentary Wi-Fi.
How much does parking cost at The Metcalfe By Gray Collection?
Private parking is available nearby for 47 CAD per day.
What dining options are available on-site at The Metcalfe By Gray Collection?
The hotel features Le Cocotte Bistro, which serves refined French-inspired cuisine.
Is there a bar area at The Metcalfe By Gray Collection?
The hotel includes a bar/lounge area for guests.
What business services are offered at The Metcalfe By Gray Collection?
The hotel provides a business centre with meeting facilities.
What languages are spoken by the staff at The Metcalfe By Gray Collection?
Staff members are fluent in multiple languages, ensuring effective communication with guests.
Are there any children's amenities available at The Metcalfe By Gray Collection?
The hotel offers board games and cots for children.
What cultural and local experiences does The Metcalfe By Gray Collection offer?
Guests can enjoy curated social events and activities reflecting local culture.
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