Citizenm Chicago Downtown Hotel Interior photoCitizenm Chicago Downtown Hotel Exterior photoCitizenm Chicago Downtown Hotel Exterior photo
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From161US$ /night
Check-in
18Apr2026Select date
Check-out
19Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Details

80 East Wacker Place, Chicago, Illinois, United States, IL 60601
-
Near Millennium Park
Great
8.9
9.1
/10
4.4
4.4
/5

Citizenm Chicago Downtown - A modern 4-star Chicago Loop hotel with iPad-equipped rooms and a signature living room

Located at 300 North Michigan Avenue, this 4-star Chicago hotel features iPad-controlled rooms with city views, cable TV, and safety deposit boxes. The signature living room showcases Vitra furniture, local and international artwork, and a curated book collection. Citizenm Chicago Downtown's dining options include a restaurant serving buffet, vegetarian, and vegan breakfast from 6 AM, plus a bar offering snacks and refreshments. The property houses a business center, 24-hour front desk, shared lounge, and complimentary WiFi throughout. Steps from the Magnificent Mile and perched above ground-floor retail, the hotel sits 1640.4 ft from Shops at Northbridge, 0.5 miles from The Chicago Theatre, and 0.5 miles from The Art Institute of Chicago.

Pros

Ground-level location provides direct access to multiple dining options including Bridges Lobby Bar, Ocean Prime, and Sweetwater Tavern within 0.3 miles

Situated in the Chicago Loop district, surrounded by iconic architecture and major cultural attractions

All rooms feature both iPad controls and city views

Custom-designed living room doubles as a workspace with designer furniture

Cons

9.5 miles distance to Midway International Airport

1.5 miles to the nearest beach (Oak Street Beach)

“This property stands out with its trendy, modern design, appealing to those who appreciate something different; the inclusion of iPads in every room adds a tech-forward touch, allowing control over various room functions. Its location in the heart of the Loop, close to the river, makes it a convenient base for exploring the city. In my opinion, this hotel is best suited for solo travelers or those who prioritize style and innovation over traditional hotel layouts.”
Hotel logo
Charlotte EvansHead of Editorial at Hotelsdowntown
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Select room type

Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
King Room Mobility accessible
2 persons
1 King-size bed
Upper Floors King Room
2 persons
1 King-size bed
King Room
2 persons
1 King-size bed
Shower
Heating

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Facilities

Hotel has comfortable rooms, premium services, and a prime downtown location
Facilities: Perfect
9.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities

Spa & Leisure

  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Media

  • Flat-screen TV
  • iPad
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Dining Onsite

At CitizenM Chicago Downtown, dining takes on a modern twist with a 24/7 restaurant that caters to international tastes while embracing vegetarian options. This inviting spot harmonizes vibrant flavors and casual comfort, perfect for guests seeking a taste of Chicago's delightful culinary scene at any hour of the day.
Citizenm Chicago Downtown Hotel Restaurant photo

canteenM - open 24/7

International with vegetarian options
Ambiance
Modern space with a relaxed atmosphere, featuring comfortable seating and a welcoming vibe for all travelers.
Key Offerings
Convenient all-day dining with a variety of international dishes and a selection of snacks and refreshments, as well as great coffee to rejuvenate guests throughout the day.
Reservation
Not needed
Open for breakfast, lunch, and dinner, 24 hours a day.

Citizenm Chicago Downtown Hotel Location

80 East Wacker Place, Chicago, Illinois, United States, IL 60601
Map view
80 East Wacker Place, Chicago, Illinois, United States, IL 60601
Nearby
Museum
American Writers Museum
600 ft
Restaurants
Mr Brown's Lounge
400 ft
81 E Wacker Pl
Sweetwater Tavern and Grille
400 ft
225 North Michigan Avenue
Giordano's
2300 ft
130 E Randolph St Prudential Plaza
Emerald Loop
700 ft
216 N Wabash Ave
Wildberry Pancakes and Cafe
1900 ft
130 E Randolph St
Free Rein
600 ft
224 N Michigan Ave
Land & Lake Kitchen
1100 ft
81 E Wacker Dr
Fisk & Co
800 ft
225 N Wabash Ave
Explore Chicago
Explore Local Gems
Top Attractions
Activities
Dining
Entertainment
Millennium Park
Millennium Park
15 minutes' walk
Iconic park featuring Cloud Gate, lush gardens, and free public events, perfect for families and art lovers.
The Art Institute of Chicago
The Art Institute of Chicago
15 minutes' walk
World-renowned museum with diverse art collections, special exhibits, and free admission days.
Navy Pier
Navy Pier
20 minutes' walk
Vibrant waterfront destination with attractions, restaurants, and seasonal events, perfect for all ages.
360 Chicago Observation Deck
360 Chicago Observation Deck
25 minutes' walk
Stunning views of the city skyline and Lake Michigan; features an exhilarating tilt experience.
Chicago Riverwalk
9 minutes' walk
Scenic pathway ideal for leisurely strolls or biking along the river; bike rentals available nearby.
Lurie Garden
15 minutes' walk
Peaceful urban garden featuring native plants, perfect for relaxation or a picnic after a city tour.
Shedd Aquarium
Shedd Aquarium
25 minutes' walk
Impressive aquatic exhibits showcasing marine life; great option for families and nature enthusiasts.
Skydeck Chicago
Skydeck Chicago
25 minutes' walk
Thrill-seekers can enjoy breathtaking views from the Willis Tower's observation deck.
Mr Brown's Lounge
Mr Brown's Lounge
2 minutes' walk
Casual atmosphere with a menu featuring American classics and craft cocktails; great for quick meals.
Sweetwater Tavern and Grille
Sweetwater Tavern and Grille
2 minutes' walk
Modern dining with a focus on fresh, local ingredients; perfect for families with diverse menu options.
Giordano's
Giordano's
9 minutes' walk
Famous for Chicago-style deep-dish pizza; a must-try for visitors craving local specialties.
Wildberry Pancakes and Cafe
Wildberry Pancakes and Cafe
7 minutes' walk
Cozy spot known for brunch; offers a variety of pancakes and gluten-free options.
The Chicago Theatre
The Chicago Theatre
11 minutes' walk
Historic venue featuring live performances and events; family-friendly shows and concerts are common.
Emerald Loop
Emerald Loop
3 minutes' walk
Lively bar with an extensive beer selection; perfect for unwinding after a day in the city.
The Second City
10 minutes' drive
Renowned comedy club showcasing improv and sketch shows; great for a fun night out.
House of Blues
10 minutes' drive
Iconic venue featuring live music and vibrant nightlife, known for its energetic atmosphere.
Getting around
City Centre
Chicago21 min  ·  1.1 mi
Airports
Midway International (MDW)31 min  ·  12.7 mi
Chicago O'Hare International (ORD)45 min  ·  18.3 mi
Train
Millennium Station4 min  ·  1000 ft
Millenium Station5 min  ·  1400 ft
Underground
State/Lake4 min  ·  1000 ft
Lake4 min  ·  1000 ft
Bus
Bus stop2 min  ·  400 ft
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Property information and rules
Check-in
from 14:00-23:59
Check-out
from 01:00-11:00
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of US$20 per person per day. 
Pets
Pets are not allowed.
Number of floors:
10
Number of rooms:
280

Reviews and Ratings

Feedback about Citizenm Chicago Downtown Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Citizenm Chicago Downtown is a modern hotel praised for its downtown location, putting guests within walking distance of many attractions; Michigan Avenue views are a highlight for some. The hotel features sleek, tech-forward rooms controlled by an iPad, including lighting and TV, and the self-service check-in via tablet adds to the contemporary feel. While most find the room size adequate, some guests have noted they are on the smaller side for two people. guests appreciate the efficient and modern experience.
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Review score
Based on 2530 verified reviews
8.9/10
Great
90%
Recommend
Location
9.6/10
Comfort
9.3/10
Paid Wi-Fi
7.8/10
Breakfast
8.6/10
Pros
Modern design
Cozy rooms
iPad functionality
Great location
Comfortable mattress
Cons
Lukewarm shower
Guest reviews
based on 2530 reviews
8.9/10
based on 3863 reviews
8.9/10
Henry from United Kingdom
Single
king room accessible
3 nights in August 2025
|
Reviewed:August 26, 2025
7/10

decent location and clean

handy locationquiet roomchilled vibenon-working refrigeratorweird smellhotel policy
the location was really handy. i got a quiet room. the vibes here are chilled.
the fridge didnt work for me. i stayed for a few days and there was a weird smell. i called the front desk multiple times to ask for air freshener, and i was told they weren't allowed to have any per the hotel policy.
0 Helpful
Helen from United Kingdom
Single
King Room
3 nights in June 2025
|
Reviewed:July 03, 2025
8.7/10

modern stay

central locationcomfortable bedhelpful stafftasty breakfast
the hotel is in a central spot i could easily walk to many places. my room had a very comfortable bed i slept well. the staff were helpful always ready to assist with directions. breakfast was tasty it made early mornings easier.
the bathroom lacked privacy because the door did not fully close i found this a slight inconvenience
Service
9/10
the staff at the front desk were available to help with check-in and any questions i had they were always very polite. the service was quick and efficient to resolve a query i had about local transportation.
Dining
8/10
the breakfast area offered a variety of options including pastries fruit and hot dishes. coffee and tea were available all morning. i found the croissants particularly good and fresh each day i visited the dining hall.
Facilities
9/10
the hotel includes a gym area with treadmills and weights. there is a modern and comfortable lounge area perfect. the hotel check-in and check-out process utilizes kiosks making the process efficient.
0 Helpful
|
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Penelope from United Kingdom
Single
King Room
4 nights in June 2025
|
Reviewed:June 24, 2025
9/10
communal spacefriendly staffeasy access
the hotel has lots of communal space for meetings. staff members were friendly. the hotel is close to the blue line.. it makes access to the airport easy.
the room's refrigerator did not work.
0 Helpful
FAQs
About Citizenm Chicago Downtown
What popular attractions are located near Citizenm Chicago Downtown?
Nearby attractions include Millennium Park (0.5 km), Cloud Gate - The Bean (1 km), and Shops at Northbridge (0.5 km).
What is the distance from Citizenm Chicago Downtown to the nearest airport?
Midway International Airport is located 18 km from the hotel.
What are the hotel check-in and check-out times at Citizenm Chicago Downtown?
Check-in is at 14:00 and check-out is at 11:00.
What food options are available at Citizenm Chicago Downtown?
Guests can enjoy international cuisine at the on-site restaurant and cocktails at the lounge bar.
What amenities are provided in the rooms at Citizenm Chicago Downtown?
Rooms are equipped with air conditioning, flat-screen TVs, iPads, and safety deposit boxes.
What facilities does Citizenm Chicago Downtown offer for business travelers?
The hotel features a business center and offers services like express check-in and check-out.
Is breakfast included with the stay at Citizenm Chicago Downtown?
Breakfast is available for an additional charge of 20 USD and is served as a buffet.
What fitness facilities are available at Citizenm Chicago Downtown?
The hotel features a fitness center for guests to use during their stay.
What languages do the staff at Citizenm Chicago Downtown speak?
The staff speaks multiple languages to assist international guests.
Are there any additional services offered at Citizenm Chicago Downtown?
The hotel offers luggage storage and a 24-hour front desk.

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