Four Points By Sheraton Auckland Exterior photoFour Points By Sheraton Auckland Beds photoFour Points By Sheraton Auckland Exterior photo

FOUR POINTS BY SHERATON AUCKLAND, Auckland

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From$102 /night
Check-in
24Jul
Check-out
25Jul
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Details

396 Queen Street, Main Reception Entrance 110 Mayo, Auckland, 1010
-
Steps from SkyTower
Great
8.6
8.9
/10
4.6
4.3
/5

4-star city hotel with Auckland's highest rooftop bar

Dining & Entertainment

The Churchill, Auckland's highest rooftop bar, offers a vast gin selection and panoramic city views from the 20th floor. Queen's Head Bar & Eatery serves locally sourced New Zealand cuisine with a rotating menu of dishes and craft beers. A daily buffet breakfast includes made-to-order eggs from a live station, along with fresh fruits and golden kiwis.

Rooms & Suites

Rooms feature Four Points signature bedding, large bathrooms with walk-in rain showers, and free high-speed WiFi. Corner rooms and suites offer separate living areas, with some suites including kitchenettes equipped with a full-size refrigerator, microwave, and dishwasher. Select suites on higher floors provide balconies and skyline views of the Sky Tower and harbour bridge.

Business & Events

The contemporary Queen's Head Ballroom provides 195 square metres of flexible event space for corporate functions and social celebrations. On-site meeting and banquet facilities support conferences with fax, photocopying, and a business centre. The hotel's location in the Aotea Arts Quarter puts it close to Auckland Town Hall and the Civic theatre for after-event entertainment.

Location & Accessibility

The hotel sits in the Aotea Arts Quarter, within walking distance of Aotea Square, Auckland Art Gallery, and Q Theatre. Accessible rooms feature grab rails, raised toilets, and wheelchair-accessible pathways throughout the property. Auditory guidance systems and a lift with braille buttons support guests with specific mobility or sensory needs.

Fitness & Additional Amenities

A 24-hour fitness centre offers cardio equipment, free weights, and complimentary apples for guests. On-site parking includes valet service and a self-park garage with electric vehicle charging stations. Water refill stations on every floor reduce single-use plastic, and a concierge team arranges tours and luggage storage.

Highlights

Location: Aotea Arts Quarter, near Auckland Town Hall and Art Gallery

Dining: The Churchill - Auckland's highest rooftop gin bar

Rooms: Suites with kitchenettes and balcony city views

Business: Queen's Head Ballroom - 195 sqm event space

Accessibility: Wheelchair-accessible rooms with grab rails

Parking: On-site valet and EV charging stations

“In my opinion, this property distinguishes itself with modern rooms and comprehensive amenities, catering to both business and leisure needs, while the rooftop bar is obviously a big draw. I especially like the on-site dining experiences featuring local New Zealand cuisine. Its location near Aotea Square and major attractions makes it an appealing base for city exploration.”
Hotel logo
Charlotte EvansHead of Editorial at Hotelsdowntown

Select room type

Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
  • Superior King Room City View
    2 persons
    23 sq. feet
    1 King-size bed
    City view
    Air conditioning
    Heating
  • Corner Room King Bed
    2 persons
    33 sq. feet
    1 King-size bed
    Air conditioning
    Heating
  • Superior Sky Tower Room King Bed
    2 persons
    23 sq. feet
    1 King-size bed
    Air conditioning
    Heating
Show all rooms

Check Availability & Prices

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Check-in/ Check-out

Facilities

Hotel has comfortable rooms, premium services, and a prime downtown location
Facilities: Great
8.8/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Live entertainment

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

Four Points By Sheraton Auckland offers an inviting array of onsite dining options, blending local flavors with international cuisine in captivating settings. Guests can indulge in delicious meals at the welcoming Queen's Head Bar & Eatery or unwind with stunning views and creative cocktails at The Churchill, Auckland's highest rooftop bar.
Four Points By Sheraton Auckland Restaurant photo
Four Points By Sheraton Auckland Restaurant photo

Queen's Head Bar & Eatery

International
Ambiance
Modern first-floor dining room with plush blue velour couches and pale parquet floors, overlooking Queen Street.
Key Offerings
Savor authentic New Zealand and international dishes, featuring standouts like line-caught snapper ceviche, Korean fried chicken, and Te Mana lamb. Also offers pizzas, burgers, and classic pub dishes such as fish and chips.
Reservation
No
Open daily for breakfast, lunch, and dinner: 06:30 - 22:30.

The Churchill

International
Ambiance
Rooftop bar with expansive city views and a lively atmosphere, perfect for socializing.
Key Offerings
Enjoy tasty light bites alongside a selection of craft cocktails, with a signature offering of 10 gins, 10 tonics, and 10 botanicals ahead of that perfect gin & tonic experience.
Reservation
No
Open for lunch and dinner, Tuesday to Saturday: 16:00 - 00:00.

Location

396 Queen Street, Main Reception Entrance 110 Mayo, Auckland, 1010
Explore Auckland
Explore Auckland
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
SkyTower
SkyTower
10-minute walk
Iconic landmark reaching 328 meters, offering panoramic views and a glass floor experience. Dining options available at the top.
Auckland War Memorial Museum
Auckland War Memorial Museum
25-minute walk
Rich in Māori and Pacific history, featuring extensive collections and beautiful parkland. Free admission on specific days.
New Zealand Maritime Museum
New Zealand Maritime Museum
19-minute walk
Showcases New Zealand's maritime history with exhibitions and sailing experiences along the waterfront. Great for families.
Kayaking at Viaduct Harbour
25-minute walk
Thrilling kayaking experiences available for rental. Enjoy stunning views of the skyline and harbor. Book in advance.
Relaxation at Myers Park
7-minute walk
Serene park offering walking paths, picnic spots, and vibrant gardens. Ideal for a leisurely afternoon.
Tanuki Sushi & Sake Bar
3-minute walk
Japanese cuisine with fresh sushi and sake. Cozy atmosphere, great for casual dining or a quick bite.
The Churchill Auckland
1-minute walk
Upscale dining offering international dishes, elegant decor, and a well-curated wine list. Reservations recommended.
Spark Arena
Spark Arena
25-minute walk
Popular venue hosting concerts and sporting events. Vibrant atmosphere, check the schedule for upcoming shows.
Vulcan Lane
Vulcan Lane
11-minute walk
Charming laneway filled with bars and cafes. A lively spot for nightlife, perfect for a casual drink or evening out.
Getting around <br />
  • City Centre
    Auckland 20 min  ·  1.0 mi
  • Airports
    Auckland (AKL) 30 min  ·  12.4 mi
    Great Barrier (GBZ) 179 min  ·  74.0 mi
  • Train
    Train Station - Britomart 15 min  ·  4000 ft
    Train Station - Grafton 18 min  ·  5000 ft
  • Bus
    Bus stop 2 min  ·  400 ft
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site (reservation might be needed) at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs NZD 39 per person per day.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Japanese, Chinese, Korean, Hindi, Malay, Tagalog / Filipino, Vietnamese
Number of floors:
20
Number of rooms:
275

Reviews and Ratings

Feedback about Four Points By Sheraton Auckland from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Four Points by Sheraton Auckland enjoys a superb location in the heart of the city, steps from Queen Street and within walking distance of a Woolworths supermarket. Guests consistently praise the spacious rooms, with corner kings and balconies offering pleasant city views. The breakfast receives high marks for its wide selection, and in-house dining provides convenience. A few guests have noted that the fridge in the room wasn't always very cold.
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Review score
Based on 619 verified reviews
8.5 /10
Great
87 %
Recommend
Comfort
9.1/10
Cleanliness
9.0/10
Paid Wi-Fi
7.7/10
Free WiFi
8.2/10
Pros
Friendly staff
Comfortable bed
Clean facilities
Delicious breakfast
Cons
Cold food
Entrance location
Guest reviews
based on 619 reviews
8.5/10
based on 1076 reviews
8.6/10
Scarlett from Canada
Family with children
Superior King Room
4 nights in November 2025
|
Reviewed: January 10, 2026
7/10

adequate hotel for a short stay

room supplies helpful staff convenient location warm air-con missing robes missing pillows
my room was well-supplied with towels. the location was convenient. i was happy to have dining available in house. staff were helpful and friendly, it.
the air conditioning was too warm. there were no robes in my room. i also found only 2 towels and no extra pillows. the queen street entrance does not take you to the lobby.
0 Helpful
daniel from united kingdom
Business traveller
superior king room
3 nights in August 2025
|
Reviewed: November 12, 2025
9.0/10

convenient city stay

efficient check-in plush towels central location
check-in was efficient my room was ready when i arrived. the room was clean i noted the plush towels in the bathroom. the location was central i found access to nearby shops easy.
i found limited options for customization in the room amenities.
Dining
9/10
the restaurant offered a convenient option for meals with a menu with regional dishes. table service was efficient i found the staff attentive. breakfast included a standard buffet.
Facilities
8/10
the hotel provides filtered water on each floor it is easily accessible. elevators are available to reach all floors i noticed they require key card access. wifi access was reliable .
Location
10/10
the hotel's location provides good access to the city center i appreciated its convenience. transport options are easily accessible from the hotel. queen street shopping area is nearby.
0 Helpful
|
Show more
FAQs
About Four Points By Sheraton Auckland
How far is Four Points By Sheraton Auckland from Aotea Square?
The hotel is located just 0.5 km from Aotea Square.
What dining options are available at Four Points By Sheraton Auckland?
The hotel features the Queen's Head Bar & Eatery serving locally sourced New Zealand cuisine for breakfast, lunch, and dinner.
Is there a rooftop bar at Four Points By Sheraton Auckland?
The hotel offers The Churchill, Auckland's highest rooftop bar, known for its panoramic views and vast gin selection.
What are the check-in and check-out times at Four Points By Sheraton Auckland?
Check-in is at 15:00 and check-out is at 11:00.
What fitness facilities does Four Points By Sheraton Auckland offer?
The hotel has a spacious 24-hour fitness center available for guest use.
What are some nearby restaurants to Four Points By Sheraton Auckland?
Nearby restaurants include Tanuki Sushi & Sake Bar, Kubick, Bon Ga Ne Korean Restaurant, and Citizen Q, all within 0.5 km.
Which amenities can guests expect in their rooms at Four Points By Sheraton Auckland?
Rooms are equipped with air conditioning, a flat-screen TV, a mini-fridge, a coffee maker, and free Wi-Fi.
Is parking available at Four Points By Sheraton Auckland?
Private parking is available on-site for 60 NZD per day, with advanced reservation required.
Does Four Points By Sheraton Auckland offer breakfast options?
A buffet breakfast is available for an additional charge of 39 NZD.
How far is Four Points By Sheraton Auckland from the nearest airport?
The hotel is approximately 21 km from Auckland Airport.
What types of events can be held at Four Points By Sheraton Auckland?
The contemporary Queen's Head Ballroom is suitable for corporate functions and social celebrations.
What languages are spoken by the staff at Four Points By Sheraton Auckland?
The staff members are multilingual, providing service in English and other languages.

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