What is the check-in and check-out policy at Elaya Hotel Vienna City West?
Check-in is at 15:00 and check-out is by 12:00.
ELAYA HOTEL VIENNA CITY WEST, TRADEMARK BY WYNDHAM, Vienna
Key details
Hotel Details
Webgasse 23, Vienna, 01060,
- Near the Imperial Furniture Collection
Very good
7.4
8.2
2.5
4-star boutique hotel near Vienna's Mariahilfer Straße with complimentary bike rentals
Amenities
Elaya Hotel Vienna City West offers
Rooms
Select rooms feature balconies or terraces, with quiet garden views and soundproofed walls for a restful stay. Each private bathroom includes
Location
The hotel sits a 3-minute walk from
Amenities
The hotel provides fax and photocopying services,
Family & Pet Policies
Families can use the strollers,
Highlights
Free hot beverages 24/7 in lobby
Complimentary bicycle rental (March-October)
Heated bathroom floors in all rooms
Soundproof rooms with garden views
3-minute walk to Mariahilfer Straße
On-site private parking available
Pet-friendly with pet bowls
“This place strikes a good balance near the bustle of Mariahilfer Straße. I noted the 24/7 coffee and tea service - a thoughtful touch. For those who like to explore beyond the immediate area, complimentary bikes are a real plus.”
Select room type
Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
- Standard Single Room2 persons155 sq. feet1 Single bedAir conditioningroom details
- Standard Double Room2 persons195 sq. feet2 Single bedsAir conditioningroom details
- Standard Triple Room2 persons230 sq. feet1 Double bedAir conditioningroom details
Show all rooms
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Cycling
Guest Parking
- Private parking is possible on site at EUR 19 per day.
Services
- Paid airport shuttle
- Pet amenities available
- Housekeeping
- Welcome drink
Dining
- Packed lunches
- Special diet menus
Business
- Fax/Photocopying
Children
- Baby pushchair
- Children's buffet
- Board games
Spa & Leisure
- Garden area
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Garden furniture
Show more
Location
Webgasse 23, Vienna, 01060,
Explore Vienna
Explore Vienna's Best
Wien Museum Haydnhaus mit Brahms Gedenkraum
3 minutes walking
Haydn's former home features exhibitions on his life and music, making it a must-visit for classical music enthusiasts.
Museum of Natural History Vienna
25 minutes walking
Home to vast natural exhibits, including dinosaur fossils and meteorites, this museum captivates visitors of all ages.
Leopold Museum
20 minutes walking
Showcasing modern Austrian art, the museum's collection includes works by Schiele and Klimt, appealing to art lovers.
The Hofburg
25 minutes walking
The imperial palace offers rich history, stunning architecture, and access to the Sisi Museum and the Imperial Apartments.
House of the Sea
10 minutes walking
An aquarium and terrarium in a WW2 flak tower, perfect for families; includes a panoramic rooftop terrace.
St. Stephen's Cathedral Climb
30 minutes walking
Thrill-seekers can climb the 343 steps for breathtaking views of Vienna at this historic Gothic cathedral.
Burggarten
25 minutes walking
A serene park ideal for relaxation with beautiful gardens, statues, and a refreshing atmosphere for leisurely strolls.
Mini
5 minutes walking
Cozy atmosphere offering Vietnamese cuisine; must-try dishes include fresh spring rolls and pho.
Gschamster Diener
3 minutes walking
Traditional Austrian fare in a lively setting; their Wiener Schnitzel and apple strudel are local favorites.
Nam Nam
3 minutes walking
A vibrant noodle bar serving delicious Asian dishes; vegetarian options and fresh ingredients make it a hit.
Vienna State Opera
25 minutes walking
World-renowned opera house hosting performances in a lavish setting; guided tours are also available for history buffs.
Zoom Children's Museum
20 minutes walking
Family-friendly interactive museum designed for kids; offers engaging exhibits and activities to spark curiosity.
Getting around
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Property information and rules
Check-in
from 15:00-23:30
Check-out
from 07:00-12:00
Guest Parking
Private parking is possible on site at EUR 19 per day.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 16.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, Hungarian, Russian, Arabic, Bosnian, Croatian, Macedonian, Slovenian, Serbian
Year renovated:
2012
Number of floors:
4
Number of rooms:
93
Former name
THE HOTEL 1060
Reviews and Ratings
Feedback about Elaya Hotel Vienna City West, Trademark By Wyndham from previous guests about their experience.
Show more
Pros
Good location
Helpful staff
Clean rooms
Cons
Unclean carpets
Guest reviewsbased on 3 reviews
Brad from United States
Family with children
Family Room
3 nights in November 2025
|
Reviewed: February 02, 2026
7/10
spacious room comfortable bed faulty keys broken machine
The room was spacious and comfortable. The beds was good. They offer tea and coffee throughout the day near reception, and it was handy on a rainy day. The lounge area has games for kids and books.
The keys don't work good. We had to try several times to open the door.
0 Helpful
Luna from Spain
Single
Standard Double Room
3 nights in November 2025
|
Reviewed: December 11, 2025
9.0/10
A Central, Sweet Escape
ideal location accessible transport free bicycle
The location proved ideal. Shops and restaurants are very close. Public transport was accessible, a quick walk away. I loved the free bicycle, it let me explore places around. Private parking also made things easier. It was quite a find, and it certainly.
I found a small hiccup, the room carpet was a bit dirty. A recycling bin would be helpful. Only one set of towels seemed rather unusual. Still, I knew these were minor details in the grand scheme.
Facilities
9/10
A bicycle is free. This service allowed quick explorations. Private parking offered convenience. The hotel also provides tea and coffee by reception throughout the day.
Rooms
8/10
My room was spacious and comfortable. The beds invited sweet dreams. It reminded me of a sanctuary, a space of my own. The room helped relax and recharge for more adventures.
Location
10/10
The location provided easy access to everything. Many shops and restaurants sat just a short walk away. The metro station was close. I enjoyed the quietness of the street too. It all worked well together.
Service
9/10
The staff proved helpful and nice. They answered my questions with patience. They made sure my room was ready early. It all started with a smile, a feeling of welcome. I always seek this caring attitude.
0 Helpful
|
Olivia from Canada
Single
Standard Double Room
3 nights in October 2025
|
Reviewed: November 28, 2025
8.7/10
Surprisingly Great Location and Amenities
large variety convenient location easy sightseeing
I was kinda surprised. The breakfast offered a large variety. The location was super convenient , being close to the shopping street. The nearby subway made sightseeing easy and accessible , I really appreciated this.
The front desk was often unattended , and there wasn't a call button available. I had to wait , and call out loudly to get someone's attention which was a little inconvenient.
Rooms
9/10
The room included large windows and a balcony overlooking the inner court , allowing natural light and ventilation. A mini fridge was available in the room , which was very useful for storing drinks and snacks. The bathroom was clean and spacious.
Dining
8/10
Free coffee and hot chocolate were available daily in the lobby , which I found quite convenient. The breakfast had many options , so vegetarians could find something to eat. I enjoyed the availability of these services.
Service
9/10
The staff was helpful and cooperative , promptly addressing my inquiries. Early check-in was accommodated , allowing me to settle in without delay. The front desk staff was polite , and efficient during check-in.
0 Helpful
|
Show more reviews
FAQs
About Elaya Hotel Vienna City West, Trademark By Wyndham
Is parking available at Elaya Hotel Vienna City West?
Private parking is available on-site for 19 EUR per day.
What dining options are available near Elaya Hotel Vienna City West?
Nearby restaurants include Shabu Shabu by Yori (0.5 km), Nam Nam Restaurant (0.5 km), and Le Burger (0.5 km).
What room amenities are available at Elaya Hotel Vienna City West?
Rooms are equipped with air conditioning, free Wi-Fi, a satellite TV, and tea and coffee making facilities.
Does Elaya Hotel Vienna City West offer bicycle rentals?
Complimentary bicycle rentals are offered from March to October.
What popular attractions are close to Elaya Hotel Vienna City West?
Nearby attractions include St. Stephen's Cathedral (1 km), Hofmobiliendepot museum (1 km), and Schönbrunn Palace (4 km).
Is breakfast available at Elaya Hotel Vienna City West?
Breakfast is available for an additional charge of 16 EUR.
What languages do the staff at Elaya Hotel Vienna City West speak?
The staff speaks multiple languages, including English and German.
How far is Elaya Hotel Vienna City West from the Zieglergasse metro station?
The Zieglergasse metro station is within a 10-minute walk from the hotel.
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