What is the check-in and check-out policy at Cozumel Palace?
Check-in is at 15:00 and check-out is at 12:00.
COZUMEL PALACE, Cozumel
Key details
Hotel Details
Av. Rafael E. Melgar Km15, Cozumel, 77600,
- Close to the beach
Perfect
9.2
9.0
4.7
4.3
All-inclusive oceanfront resort steps from Palancar Reef
Leisure
Cozumel Palace has 2 swimming pools, including an
Rooms
All rooms face the ocean and include a private balcony with a hammock. Two-bedroom suites provide family connectivity and privacy, while multi-bedroom suites are available for groups. Each room has a
Dining
The resort operates 4 restaurants:
Children & Family
A dedicated
Location
The spa offers treatments including massages and facials, plus an
Highlights
Location: 2 km from Cozumel International Airport, walkable to town
Rooms: All ocean-view suites with private balconies and hammocks
Dining: 4 on-site restaurants plus 24-hour room service
Activities: On-site dive shop Aqua Safari with direct pier access
Family: Children's play paradise and kids' club with daily entertainment
Wellness: Spa with open-air bath, hot tub, and certified fitness instructors
“This hotel emphasizes immersive ocean activities; snorkeling and paddleboarding are readily available, though beach access is limited. I found the all-inclusive dining mostly commendable, especially authentic Mexican dishes. For families prioritizing water experiences alongside spacious accommodations, this property merits consideration.”
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Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
- Superior Honeymoon Suite Ocean Front King Size Bed2 persons540 sq. feet1 King-size bedAir conditioningBalconyroom details
- Superior Ocean Front Suite Kids & Teens2 persons540 sq. feet1 King-size bedAir conditioningBalconyroom details
- Superior Ocean View Suite Kids & Teens2 persons540 sq. feet1 King-size bedAir conditioningBalconyroom details
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Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
General
- Non-smoking rooms
- Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Table tennis
Guest Parking
- No parking available.
Services
- Paid shuttle service
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- All inclusive
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Infinity pool
- Indoor swimming pool
- Beach access
- Sun loungers
- Entertainment
- Spa & wellness centre
- Jacuzzi
- Massage
- Open-air bath
- Public Bath
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
Cozumel Palace boasts a delightful array of onsite dining options, each offering a unique glimpse into varied culinary traditions. From savory Mexican delights to colorful Asian dishes, guests can indulge in diverse flavors while surrounded by the enchanting Caribbean ambiance.
TURQUESA
Italian and International
Ambiance
A cozy setting perfect for evening meals, offering tranquil views to complement the dining experience.
Key Offerings
A masterful selection of Italian classics and international dishes, with options for vegetarian, vegan, gluten-free, and dairy-free diets.
Reservation
Recommended
Open for dinner from 6:00 PM to 10:30 PM, daily.
BUGAMBILIAS
Mexican
Ambiance
A vibrant atmosphere that encapsulates the essence of Mexico, ideal for enjoying traditional cuisine.
Key Offerings
An exquisite selection of authentic Mexican dishes, prepared with an artful flair.
Reservation
Recommended
Open for dinner from 5:30 PM to 11:00 PM, daily.
MOMO
Asian
Ambiance
An inviting space centered around Asian culinary traditions, perfect for intimate dinners.
Key Offerings
A delectable array of Asian-inspired dishes, featuring signature flavors and unique culinary techniques.
Reservation
Recommended
Open for dinner from 5:30 PM to 11:00 PM, daily.
FLAMINGLOS SNACK BAR
Casual dining and cocktails
Ambiance
A relaxed setting for daytime and evening snacks, with a view of the surrounding tropical landscapes.
Key Offerings
Light snacks and refreshing cocktails, perfect for a casual bite or cocktail hour.
Reservation
Not required
Open from 11:00 AM to 5:00 PM for snacks, and 6:30 PM to 11:00 PM for dinner, daily.
LOBBY BAR
Brunch and Cocktails
Ambiance
A vibrant bar setting that is perfect for relaxed gatherings, featuring gentle music and community vibes.
Key Offerings
Brunch options and a variety of craft cocktails, ideal for starting the day or winding down in the evening.
Reservation
Not required
Open from 8:00 AM to midnight, daily.
Location
Av. Rafael E. Melgar Km15, Cozumel, 77600,
Map view
City landmarks
Landmark
Chankanaab Adventure Beach Park
4000 ft
Landmark
Coral Reefs Monument
3200 ft
Landmark
El Cedral
4000 ft
Park
Benito Juarez Park
4000 ft
Island
Museum of Cozumel
1.0 mi
Landmark
El Caracol
3900 ft
Landmark
Mayaluum
3100 ft
Nature reserve
Faro Celerain Ecological Reserve
4000 ft
Landmark
Galo Art Studio
4600 ft
Landmark
Parque Nacional Arrecifes de Cozumel
4000 ft
Landmark
Laguna Colombia
4000 ft
Church
San Miguel Church
5200 ft
Mall
Punta Langosta Pier
2200 ft
Church
Corpus Christi
2200 ft
Landmark
San Miguel de Cozumel Punta Langosta Lighthouse
2100 ft
Landmark
Plaza Central
1.1 mi
Park
Parque Arqueologico
1.4 mi
Landmark
Power Yoga Cozumel
4100 ft
Landmark
Mayan Mind Maze
3500 ft
Landmark
Arte de Origen
1.2 mi
Landmark
BALAM Art Painted on Feathers
1.2 mi
Landmark
Tequila Factory Outlet
3700 ft
Landmark
Golden Eagles
3900 ft
Landmark
Castillo Real
3900 ft
Landmark
Statue General Rafael Melgar
3900 ft
Nearby
Store
Mega
1200 ft
Parque Quintana Roo
1300 ft
Calle 1 Sur 58 Benito Juarez Park
Zero Kilometer Marker
1200 ft
Gonzalo Guerrero
Parque Atardecer MAya
1200 ft
Restaurants
Rolandi's
1000 ft
Avenida Rafael E. Melgar Frente Al Mar 11 Melgar & 11 Frente Al Mar
El Postrecito
1100 ft
Avenida Sur Entre Calle 17 y Gonzalo Guerrero 5a Second Floor Plaza Chedraui
Jeanie's
1100 ft
Avenida Rafael E. Melgar 11
No Name Bar and Grill
1300 ft
Avenida Rafael E. Melgar 628
William Restaurant
1800 ft
5ta Avenida #441 Entre 5 y 7
Rock 'n Java Caribbean Cafe
1500 ft
Avenue Rafael E. Melgar 602-6 On the Waterfront
Chillin' Bistro & Lounge
2100 ft
5a Avenida Sur # 380 Entre Calle 3 Sur y 5 Sur
Los Dorados de Villa
2400 ft
1a Sur 72 at Melgar & Avenida 5a San Miguel
Taco y Tequila Cozumel
2100 ft
Av. Rafael Melgar
Explore Cozumel
Cozumel Palace Activities & Attractions
Chankanaab Adventure Beach Park
15-minute walk
A beautiful park featuring beaches, lagoons, and marine life exhibits, perfect for families. Offers snorkeling and guided tours.
Museum of Cozumel
20-minute walk
An insightful museum delving into the island's history and culture. Ideal for history buffs and typically has affordable admission.
Benito Juarez Park
15-minute walk
A tranquil green space ideal for picnics and local events. Features playground facilities for families, making it a favorite spot.
Snorkeling at Paradise Reef
15-minute walk
Thrill-seekers can enjoy vibrant underwater life with multiple snorkeling tours available nearby. Equipment rentals are also offered.
Yoga Classes at Parque Quintana Roo
5-minute walk
Relax with outdoor yoga sessions close to the hotel, perfect for rejuvenation amidst nature. Booking in advance is recommended.
Rolandi's
4-minute walk
Charming Italian spot known for its wood-fired pizzas and fresh pasta. Family-friendly options, reservations recommended.
No Name Bar and Grill
5-minute walk
Casual dining with a vibrant atmosphere, specializing in seafood tacos and spirited drinks. Great for unwinding after a day out.
Galo Art Studio
15-minute walk
A local art studio showcasing vibrant artworks and pottery. Often hosts workshops and exhibitions, fostering a creative vibe.
Plaza Central
20-minute walk
Lively social hub with local vendors and live performances. Family-friendly, with events that cater to visitors of all ages.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Number of floors:
5
Number of rooms:
136
Reviews and Ratings
Feedback about Cozumel Palace from previous guests about their experience.
Pros
Sea views
Friendly staff
Clean rooms
Good location
Cons
Room renovation
Toilet issues
Lock problems
No supervisor
Guest reviewsShow more reviews
FAQs
About Cozumel Palace
How far is Cozumel Palace from Cozumel International Airport?
Cozumel Palace is located 2 km from Cozumel International Airport, approximately a 10-minute drive.
What dining options are available at Cozumel Palace?
The hotel features four on-site restaurants serving a variety of cuisines, including Italian and authentic Mexican dishes.
Is there a swimming pool at Cozumel Palace?
Guests can enjoy access to an indoor pool and an infinity pool with beach access.
What recreational activities does Cozumel Palace offer?
Activities include snorkeling, diving, table tennis, and organized games in the children's play area.
Are there any family-friendly amenities at Cozumel Palace?
The hotel offers a kids club, children's play area, and family rooms designed for connectivity and privacy.
Is free Wi-Fi available at Cozumel Palace?
Yes, free Wi-Fi is accessible throughout the hotel.
What services are available for business travelers at Cozumel Palace?
Cozumel Palace features a business center with meeting facilities and high-speed internet access.
What languages are spoken by the staff at Cozumel Palace?
The staff primarily speaks English and Spanish.
Does Cozumel Palace provide a spa?
The hotel features a spa and wellness center that offers massages, facials, and relaxation treatments.
What are some restaurants within walking distance of Cozumel Palace?
Restaurants nearby include Suculentas Cozumel (0.5 km), Jeanie's (0.5 km), and La Mula (0.5 km).
What specialized amenities does Cozumel Palace offer for relaxation?
Guests can enjoy amenities such as a double whirlpool tub in select rooms and a welcome bottle of wine upon arrival.
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