"The rooftop is really nice with a great view - the pictures do not flatter the hotel."
Almog from Israel
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"The fish tacos at the rooftop bar are to die for, and there are plenty of comfy beds to lounge on, sip drinks, and enjoy snacks."
Monica from United States
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"The room included a beautiful bathtub, full shower, very soft bed with great views of the town and ocean."
Kosette S
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Amenities
The Reef 28 Hotel & Spa offers a rooftop infinity pool with ocean views, a fitness center, and a unique Sky Bar. Guests can unwind at the Nurture Spa, which provides a variety of treatments including massages and facials. The hotel also includes an onsite boutique for shopping convenience.
Rooms
The hotel features 120 luxury suites equipped with King or Queen beds, large terraces, and modern bathrooms. Many suites include swim-up access or private plunge pools for enhanced relaxation. Room options cater to adult guests seeking both comfort and privacy.
Location
Located just steps from the bustling 5th Avenue, The Reef 28 Hotel & Spa places guests in the heart of Playa del Carmen's shopping and entertainment district. The pristine beaches of the Caribbean Sea are within walking distance. Major attractions like the Cozumel Ferry and Xcaret Park are easily accessible.
Wellness
The Nurture Spa at The Reef 28 provides a full range of wellness options, including hydrotherapy and beauty treatments tailored for adults. Guests can take part in yoga sessions offered on the terrace. The hotel's fitness center is equipped with modern machines and free weights.
Dining
Guests can choose from multiple dining options, including the on-site restaurant serving gourmet dishes. The hotel offers a selection of vibrant nightlife experiences at its various bars. Room service is available for those preferring to dine in the comfort of their suites.
Highlights
Location: Steps from 5th Avenue
Rooms: 120 luxury suites with swim-up access
Amenities: Rooftop infinity pool with ocean views
Dining: On-site restaurant and various bars
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Select room type
Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
Luxurious Master Suite
2 persons
100 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Deluxe Junior Suite Partial Ocean View
2 persons
45 m²
2 Double beds
Partial View
Shower
Coffee machine
room details
Deluxe Junior Suite City View
2 persons
45 m²
2 Double beds
City view
Shower
Coffee machine
room details
Deluxe Junior Suite Work & Play
2 persons
45 m²
2 Double beds
Shower
Coffee machine
room details
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Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
General
Non-smoking property
Free Wi-Fi
Free parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Adults only
Luggage storage
Locker room
Lift
Currency exchange
Multilingual staff
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Diving
Snorkelling
Billiard tables
Table tennis
Yoga class
Sports trainer
Services
Paid shuttle service
Valet parking
Room service
Housekeeping
Car hire
Tours/Ticket assistance
Welcome drink
Dining
Breakfast room
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Children
Board games
Spa & Leisure
Infinity pool
Rooftop pool
Seasonal outdoor pool
Indoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Massage
Open-air bath
Room features
Air conditioning
VIP room facilities
Sitting area
Terrace
Garden furniture
Bottled water
Dining table
Trouser press
Bathroom
Free toiletries
Media
Flat-screen TV
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Dining Onsite
The Reef 28 Hotel & Spa presents a delightful array of dining experiences, featuring vibrant Mexican flavors at Cachito, intriguing Asian dishes at El Asiático, and an inviting international buffet at Veintiocho. Enjoy the stunning views from the rooftop lounge, complemented by refreshing drinks and a lively atmosphere.
Cachito
Mexican
Ambiance
Modern dining space filled with a lively atmosphere
Key Offerings
An exclusive menu crafted by Chef de Cuisine Margarita Carrillo, offering a unique twist on traditional Mexican cuisine, with options for vegetarian and vegan guests.
Reservation
Recommended
Open for lunch and dinner from 12:30 - 22:30, daily.
El Asiático
Asian
Ambiance
Contemporary setting with a relaxed vibe
Key Offerings
A selection of Asian-inspired dishes that cater to vegetarian and vegan preferences, served in an intimate dining atmosphere.
Reservation
Recommended
Open for dinner on Tuesdays, Thursdays, and Saturdays from 18:00 - 22:30.
Veintiocho
International buffet
Ambiance
Bright and inviting space perfect for gatherings
Key Offerings
A lavish buffet spread for breakfast, lunch, and dinner, with a focus on diverse dietary needs including vegetarian, vegan, and gluten-free options.
Reservation
Not necessary
Breakfast from 07:00 - 11:00 and dinner from 18:00 - 22:30, daily.
Roof Top
Casual international fare
Ambiance
Rooftop lounge with captivating city views and a sparkling infinity pool
Key Offerings
A vibrant atmosphere complemented by upbeat music and a variety of lunch and dinner options, perfect for enjoying a drink while watching the sunset.
Reservation
Not necessary
Open for lunch and dinner from 11:00 - 22:30, daily.