What is the check-in and check-out policy at The Reef 28 Hotel & Spa (Adults Only)?
Check-in is at 15:00 and check-out is by 12:00.
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THE REEF 28 HOTEL & SPA (ADULTS ONLY), Playa del Carmen
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Key details
Hotel Details
1 Avenida Norte & Calle 28 Norte, Playa del Carmen, 77720,
- Steps from the beach
Great
8.1
8.6
4.3
3.7
Adults-only boutique hotel in downtown Playa del Carmen with rooftop infinity pool
Amenities & Facilities
The Reef 28 Hotel & Spa (Adults Only) offers 2 swimming pools, including an
Suites & Accommodations
All suites are equipped with a private bathroom with rain-style showerheads and free toiletries. Each suite offers a seating area, a flat-screen TV, and a
Dining Options
The hotel has
Spa & Wellness
The on-site spa offers body treatments, facials, massages, manicures, pedicures, and body wraps. Spa facilities include a
Entertainment & Location
Live music performances and a nightclub/DJ are held on the rooftop, with a
Highlights
Location: 1 block from 5th Avenue and 1 block from Mamitas Beach
Rooms: All-suite property with private balcony and rain-style showerheads
Dining: 4 restaurants - Mexican, Asian, Italian, and rooftop menu
Wellness: Spa with hydrotherapy, yoga classes, and personal trainer
Entertainment: Rooftop pool with DJ, live music, and Saturday foam party
Package: Optional Gourmet All Inclusive with breakfast buffet and daily happy hour
“The adults-only concept certainly sets the stage for a tranquil escape, and the central location puts you right in the heart of Playa del Carmen. I appreciate the modern design and the rooftop pool and bar, it's perfect for couples. A convenient base to explore the city.”
Select room type
Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
- Luxurious Master Suite2 persons100 sq. feet1 King-size bed and 1 Sofa bedAir conditioningBalconyroom details
- Deluxe Junior Suite Partial Ocean View2 persons45 sq. feet2 Double bedsAir conditioningBalconyroom details
- Deluxe Junior Suite City View2 persons45 sq. feet2 Double bedsAir conditioningBalconyroom details
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
General
- Non-smoking property
- Free Wi-Fi
- Parking
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Adults only
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Multilingual staff
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Billiard tables
- Table tennis
- Yoga class
- Sports trainer
Services
- Paid shuttle service
- Valet parking
- Room service
- Housekeeping
- Car hire
- Tours/Ticket assistance
- Welcome drink
Dining
- Breakfast room
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Board games
Spa & Leisure
- Infinity pool
- Rooftop pool
- Seasonal outdoor pool
- Indoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Open-air bath
Room features
- Air conditioning
- VIP room facilities
- Sitting area
- Terrace
- Garden furniture
- Bottled water
- Dining table
- Trouser press
Bathroom
- Free toiletries
Media
- Flat-screen TV
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Dining Onsite
The Reef 28 Hotel & Spa presents a delightful array of dining experiences, featuring vibrant Mexican flavors at Cachito, intriguing Asian dishes at El Asiático, and an inviting international buffet at Veintiocho. Enjoy the stunning views from the rooftop lounge, complemented by refreshing drinks and a lively atmosphere.
Cachito
Mexican
Ambiance
Modern dining space filled with a lively atmosphere
Key Offerings
An exclusive menu crafted by Chef de Cuisine Margarita Carrillo, offering a unique twist on traditional Mexican cuisine, with options for vegetarian and vegan guests.
Reservation
Recommended
Open for lunch and dinner from 12:30 - 22:30, daily.
El Asiático
Asian
Ambiance
Contemporary setting with a relaxed vibe
Key Offerings
A selection of Asian-inspired dishes that cater to vegetarian and vegan preferences, served in an intimate dining atmosphere.
Reservation
Recommended
Open for dinner on Tuesdays, Thursdays, and Saturdays from 18:00 - 22:30.
Veintiocho
International buffet
Ambiance
Bright and inviting space perfect for gatherings
Key Offerings
A lavish buffet spread for breakfast, lunch, and dinner, with a focus on diverse dietary needs including vegetarian, vegan, and gluten-free options.
Reservation
Not necessary
Breakfast from 07:00 - 11:00 and dinner from 18:00 - 22:30, daily.
Roof Top
Casual international fare
Ambiance
Rooftop lounge with captivating city views and a sparkling infinity pool
Key Offerings
A vibrant atmosphere complemented by upbeat music and a variety of lunch and dinner options, perfect for enjoying a drink while watching the sunset.
Reservation
Not necessary
Open for lunch and dinner from 11:00 - 22:30, daily.
Location
1 Avenida Norte & Calle 28 Norte, Playa del Carmen, 77720,
Explore Playa del Carmen
Local Experience
Quinta Avenida
11 minutes walking
A bustling street with shops, restaurants, and vibrant street performers. Ideal for evening strolls and shopping.
3D Museum of Wonders
13 minutes walking
An interactive art museum that features 3D optical illusions. Perfect for unique photos and a playful experience.
Coco Bongo
10 minutes walking
Famous for its extravagant shows featuring live music, acrobatics, and dancing. A must-see spot for nightlife.
Los Fundadores Park
18 minutes walking
A scenic park with beach access and a cultural monument. Ideal for relaxation and enjoying local events.
Beach Day at Mamita's Beach Club
9 minutes walking
A popular beach club offering sun loungers, restaurants, and water sports. Great for relaxation and adventure.
Yoga and Wellness at Yaan Wellness
12 minutes walking
A serene wellness center that provides yoga classes and spa treatments. Ideal for relaxation and rejuvenation.
Aquarium Beach
8 minutes walking
A lively beach with clear waters and beachside bars. Perfect for sunbathing, swimming, and socializing.
Restaurante Cachito
1 minute walking
Casual dining with local flavors, known for its fresh seafood dishes. Reservations recommended on weekends.
Micaela's
2 minutes walking
Cozy restaurant offering authentic Mexican cuisine, famed for its hearty tacos and vibrant atmosphere.
Ah Cacao Chocolate Cafe
2 minutes walking
Charming café specializing in chocolate desserts and organic treats. A sweet spot for coffee lovers.
El Diez
2 minutes walking
Offers Argentine barbecue and a lively atmosphere. Known for its steak and diverse wine selection.
Martina Beach Club
13 minutes walking
A beach club with vibrant nightlife and live DJ performances. Perfect for unwinding after sunset.
Gastón Charo Art Gallery
10 minutes walking
Art gallery showcasing local artists and contemporary works. A cultural spot for art enthusiasts.
Coco Bongo
10 minutes walking
Famed for its energetic shows combining live performances and a club atmosphere. An unforgettable night out.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of floors:
4
Number of rooms:
234
Former name
the reef 28 - adults only - all suites - optional gourmet all inclusive
Reviews and Ratings
Feedback about The Reef 28 Hotel & Spa (Adults Only) from previous guests about their experience.
Pros
Clean rooms
Friendly staff
Delicious food
Ideal location
Rooftop bar
Cons
Slow service
Loud music
Guest reviewsShow more reviews
FAQs
About The Reef 28 Hotel & Spa (Adults Only)
How far is The Reef 28 Hotel & Spa (Adults Only) from Cozumel International Airport?
The hotel is 19 km from Cozumel International Airport.
What are the dining options available at The Reef 28 Hotel & Spa (Adults Only)?
The hotel features two on-site restaurants serving Mexican and Asian cuisine.
Is there a swimming pool at The Reef 28 Hotel & Spa (Adults Only)?
The hotel offers multiple pools, including an infinity pool and an indoor heated pool.
What room amenities are provided at The Reef 28 Hotel & Spa (Adults Only)?
Rooms feature air conditioning, a flat-screen TV, free toiletries, and a private balcony.
What nearby attractions are close to The Reef 28 Hotel & Spa (Adults Only)?
Nearby attractions include Playa del Carmen Beach and ADO International Bus Station, both within 1 km.
Does The Reef 28 Hotel & Spa (Adults Only) offer any wellness services?
The hotel includes a full-service spa with treatments such as massage, facials, and body wraps.
What languages do the staff at The Reef 28 Hotel & Spa (Adults Only) speak?
The staff speaks both English and Spanish.
What activities can guests enjoy at The Reef 28 Hotel & Spa (Adults Only)?
On-site activities include billiards, table tennis, and live music performances.
What restaurants are located near The Reef 28 Hotel & Spa (Adults Only)?
Nearby restaurants include Ah Cacao Chocolate Cafe, Chez Celine, and Las Helodias, all just 0.5 km away.
Are there any special features for guests with mobility challenges at The Reef 28 Hotel & Spa (Adults Only)?
The hotel provides accessibility features, including elevators and wheelchair access.
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