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Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

Hotel Details

1 Avenida Nte & Calle 28 Nte,, Playa del Carmen, Mexico, 77720
-
Steps from the beach
Perfect
8.1
8.6
/10
3.2
3.7
/5

Amenities

The Reef 28 Hotel & Spa offers a rooftop infinity pool with ocean views, a fitness center, and a unique Sky Bar. Guests can unwind at the Nurture Spa, which provides a variety of treatments including massages and facials. The hotel also includes an onsite boutique for shopping convenience.

Rooms

The hotel features 120 luxury suites equipped with King or Queen beds, large terraces, and modern bathrooms. Many suites include swim-up access or private plunge pools for enhanced relaxation. Room options cater to adult guests seeking both comfort and privacy.

Location

Located just steps from the bustling 5th Avenue, The Reef 28 Hotel & Spa places guests in the heart of Playa del Carmen's shopping and entertainment district. The pristine beaches of the Caribbean Sea are within walking distance. Major attractions like the Cozumel Ferry and Xcaret Park are easily accessible.

Wellness

The Nurture Spa at The Reef 28 provides a full range of wellness options, including hydrotherapy and beauty treatments tailored for adults. Guests can take part in yoga sessions offered on the terrace. The hotel's fitness center is equipped with modern machines and free weights.

Dining

Guests can choose from multiple dining options, including the on-site restaurant serving gourmet dishes. The hotel offers a selection of vibrant nightlife experiences at its various bars. Room service is available for those preferring to dine in the comfort of their suites.

Highlights

Location: Steps from 5th Avenue

Rooms: 120 luxury suites with swim-up access

Amenities: Rooftop infinity pool with ocean views

Dining: On-site restaurant and various bars

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Select room type

Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
Luxurious Master Suite
2 persons
100 m² 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
Deluxe Junior Suite Partial Ocean View
2 persons
45 m² 
2 Double beds
Partial View
Shower
Coffee machine
Deluxe Junior Suite City View
2 persons
45 m² 
2 Double beds
City view
Shower
Coffee machine
Deluxe Junior Suite Work & Play
2 persons
45 m² 
2 Double beds
Shower
Coffee machine
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Facilities

Hotel has comfortable rooms, premium services, and a prime downtown location

General

  • Non-smoking property
  • Free Wi-Fi
  • Free parking
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Adults only
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Multilingual staff
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Billiard tables
  • Table tennis
  • Yoga class
  • Sports trainer

Services

  • Paid shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Breakfast room
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Board games

Spa & Leisure

  • Infinity pool
  • Rooftop pool
  • Seasonal outdoor pool
  • Indoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Open-air bath

Room features

  • Air conditioning
  • VIP room facilities
  • Sitting area
  • Terrace
  • Garden furniture
  • Bottled water
  • Dining table
  • Trouser press

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Dining Onsite

The Reef 28 Hotel & Spa presents a delightful array of dining experiences, featuring vibrant Mexican flavors at Cachito, intriguing Asian dishes at El Asiático, and an inviting international buffet at Veintiocho. Enjoy the stunning views from the rooftop lounge, complemented by refreshing drinks and a lively atmosphere.
The Reef 28 Hotel & Spa (Adults Only) Playa del Carmen Restaurant photo Restaurant interior
The Reef 28 Hotel & Spa (Adults Only) Playa del Carmen Restaurant photo The photo shows a spacious rooftop lounge area, likely belonging to a hotel or resort, with a wooden deck extending towards a bright blue sky. Several comfortable seating arrangements are scattered across the deck, including plush armchairs, sofas, a
The Reef 28 Hotel & Spa (Adults Only) Playa del Carmen Restaurant photo Interior of the restaurant

Cachito

Mexican
Ambiance
Modern dining space filled with a lively atmosphere
Key Offerings
An exclusive menu crafted by Chef de Cuisine Margarita Carrillo, offering a unique twist on traditional Mexican cuisine, with options for vegetarian and vegan guests.
Reservation
Recommended
Open for lunch and dinner from 12:30 - 22:30, daily.

El Asiático

Asian
Ambiance
Contemporary setting with a relaxed vibe
Key Offerings
A selection of Asian-inspired dishes that cater to vegetarian and vegan preferences, served in an intimate dining atmosphere.
Reservation
Recommended
Open for dinner on Tuesdays, Thursdays, and Saturdays from 18:00 - 22:30.

Veintiocho

International buffet
Ambiance
Bright and inviting space perfect for gatherings
Key Offerings
A lavish buffet spread for breakfast, lunch, and dinner, with a focus on diverse dietary needs including vegetarian, vegan, and gluten-free options.
Reservation
Not necessary
Breakfast from 07:00 - 11:00 and dinner from 18:00 - 22:30, daily.

Roof Top

Casual international fare
Ambiance
Rooftop lounge with captivating city views and a sparkling infinity pool
Key Offerings
A vibrant atmosphere complemented by upbeat music and a variety of lunch and dinner options, perfect for enjoying a drink while watching the sunset.
Reservation
Not necessary
Open for lunch and dinner from 11:00 - 22:30, daily.

Location

1 Avenida Nte & Calle 28 Nte,, Playa del Carmen, Mexico, 77720
Map view
1 Avenida Nte & Calle 28 Nte,, Playa del Carmen, Mexico, 77720
Nearby
Mall
Quinta Alegria Shopping Mall
470 m
Museum
Museo Frida Kahlo Playa Del Carmen
410 m
Beach
Mamita's Beach Club
490 m
Beach
Kool Beach Club
290 m
Gallery
La Galeria de Playa Art Gallery
90 m
Avenida entre 24 y 34 calles 5a
Caminarte
90 m
Beach
Playacar
470 m
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
420 m
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
420 m
Gallery
Tierra Huichol
490 m
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
540 m
Beach
Playa Mamitas
330 m
Shopping Area
Plaza Las Americas
350 m
Restaurants
Ah Cacao Chocolate Cafe
150 m
5th Avenue with Constituyentes Between 38th and 40th streets
Micaela's
110 m
5ta Avenida Between Calle 28 & Calle 30
Restaurante Cachito
40 m
1 Avenida Nte Corner with 28 Nte street
Rockas Jamaican Kitchen
30 m
Avenida 1 Between Calle 26 and Calle 28
El Diez
120 m
Quinta Avenida Cor. Calle 30
Las Helodias
80 m
Calle 28 Nte Mz 79 Lt 6 Local 2 y 3 entre 1a Nte y Calle Cozumel
Pepe's
100 m
Conzumel
Senor Frog's Playa del Carmen
260 m
Calle Quinta Avenida Calle 22 Norte
La Choperia
90 m
Avenida 5
Corazon
110 m
5ta Avenida Entre Calle 14 Y 14 Bis
Sushi Itto
110 m
Calle Quinta Avenida S/N
Explore Playa del Carmen
Local Experience
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
Quinta Avenida
11 minutes walking
A bustling street with shops, restaurants, and vibrant street performers. Ideal for evening strolls and shopping.
3D Museum of Wonders
3D Museum of Wonders
13 minutes walking
An interactive art museum that features 3D optical illusions. Perfect for unique photos and a playful experience.
Coco Bongo
Coco Bongo
10 minutes walking
Famous for its extravagant shows featuring live music, acrobatics, and dancing. A must-see spot for nightlife.
Los Fundadores Park
Los Fundadores Park
18 minutes walking
A scenic park with beach access and a cultural monument. Ideal for relaxation and enjoying local events.
Beach Day at Mamita's Beach Club
9 minutes walking
A popular beach club offering sun loungers, restaurants, and water sports. Great for relaxation and adventure.
Yoga and Wellness at Yaan Wellness
12 minutes walking
A serene wellness center that provides yoga classes and spa treatments. Ideal for relaxation and rejuvenation.
Aquarium Beach
Aquarium Beach
8 minutes walking
A lively beach with clear waters and beachside bars. Perfect for sunbathing, swimming, and socializing.
Restaurante Cachito
Restaurante Cachito
1 minute walking
Casual dining with local flavors, known for its fresh seafood dishes. Reservations recommended on weekends.
Micaela's
Micaela's
2 minutes walking
Cozy restaurant offering authentic Mexican cuisine, famed for its hearty tacos and vibrant atmosphere.
Ah Cacao Chocolate Cafe
Ah Cacao Chocolate Cafe
2 minutes walking
Charming café specializing in chocolate desserts and organic treats. A sweet spot for coffee lovers.
El Diez
El Diez
2 minutes walking
Offers Argentine barbecue and a lively atmosphere. Known for its steak and diverse wine selection.
Martina Beach Club
13 minutes walking
A beach club with vibrant nightlife and live DJ performances. Perfect for unwinding after sunset.
Gastón Charo Art Gallery
10 minutes walking
Art gallery showcasing local artists and contemporary works. A cultural spot for art enthusiasts.
Coco Bongo
Coco Bongo
10 minutes walking
Famed for its energetic shows combining live performances and a club atmosphere. An unforgettable night out.
Getting around
City Centre
Playa del Carmen10 min  ·  800 m
Airports
Aeropuerto de Playa del Carmen (PCM)26 min  ·  2.1 km
Cancun (CUN)84 min  ·  55.7 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of floors:
4
Number of rooms:
234
Former name
the reef 28 - adults only - all suites - optional gourmet all inclusive
FAQs
About The Reef 28 Hotel & Spa (Adults Only)
What is the check-in and check-out policy at The Reef 28 Hotel & Spa (Adults Only)?
Check-in is at 15:00 and check-out is by 12:00.
How far is The Reef 28 Hotel & Spa (Adults Only) from Cozumel International Airport?
The hotel is 19 km from Cozumel International Airport.
What are the dining options available at The Reef 28 Hotel & Spa (Adults Only)?
The hotel features two on-site restaurants serving Mexican and Asian cuisine.
Is there a swimming pool at The Reef 28 Hotel & Spa (Adults Only)?
The hotel offers multiple pools, including an infinity pool and an indoor heated pool.
What room amenities are provided at The Reef 28 Hotel & Spa (Adults Only)?
Rooms feature air conditioning, a flat-screen TV, free toiletries, and a private balcony.
What nearby attractions are close to The Reef 28 Hotel & Spa (Adults Only)?
Nearby attractions include Playa del Carmen Beach and ADO International Bus Station, both within 1 km.
Does The Reef 28 Hotel & Spa (Adults Only) offer any wellness services?
The hotel includes a full-service spa with treatments such as massage, facials, and body wraps.
Is parking available at The Reef 28 Hotel & Spa (Adults Only)?
The hotel has private parking available on site at no additional charge.
What languages do the staff at The Reef 28 Hotel & Spa (Adults Only) speak?
The staff speaks both English and Spanish.
What activities can guests enjoy at The Reef 28 Hotel & Spa (Adults Only)?
On-site activities include billiards, table tennis, and live music performances.
What restaurants are located near The Reef 28 Hotel & Spa (Adults Only)?
Nearby restaurants include Ah Cacao Chocolate Cafe, Chez Celine, and Las Helodias, all just 0.5 km away.
Are there any special features for guests with mobility challenges at The Reef 28 Hotel & Spa (Adults Only)?
The hotel provides accessibility features, including elevators and wheelchair access.

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