Copal Tulum Hotel Amenities photo The Spa at the Hotel Xcaret MexicoCopal Tulum Hotel Exterior photo A margarita garnished with a lime wedgeCopal Tulum Hotel Interior photo Interior of a villa at Flora Farms
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From64US$ /night
Check-in
18Apr2026Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

Hotel Details

Aldea Zama Ixchel, Tulum, Mexico, 77760
-
Close to Las Palmas Beach
Great
8.4
/10
3.4
/5

Copal Tulum Hotel - A jungle-set luxury property with infinity pools, Japanese dining, and private cenote access

Located in the heart of the Riviera Maya, this 5-star Tulum hotel features both a jungle-level pool with a semi-olympic swimming lane and a west-facing infinity pool offering sunset views. Copal Tulum Hotel provides air-conditioned rooms and apartments fitted with balconies, flat-screen TVs, and private bathrooms with walk-in showers. The property houses two distinct dining venues: a restaurant serving international cuisine with Mexican influences, and KOKORO, a rooftop Japanese dining experience specializing in premium seafood. Guests have access to a fitness center, massage services, and beauty treatments. The accommodation sits a few meters from the natural cenote of Aldea Zamá and maintains special agreements with a beach club. Copal Tulum Hotel is situated 1.5 miles from Las Palmas Beach and 1 mile from Tulum Bus station.

Pros

Property features its own natural cenote within the eco-touristic area

Both bicycle and car rental services available on-site

À la carte breakfast served daily

Rooftop Japanese restaurant sources premium ingredients like Bluefin Tuna from Baja California

Cons

Located 49 miles from Cozumel International Airport

1.5 miles distance to nearest beach requires transportation

“The integration with the jungle landscape is remarkable, seemingly built around the existing trees, with an exceptional rooftop pool for enjoying elevated views. I appreciate the sustainable design, while inside, the rooms-especially those with private pools-offer both comfort and style. It stands out as a thoughtfully designed boutique experience.”
Hotel logo
Charlotte EvansHead of Editorial at Hotelsdowntown
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Select room type

Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
Premium Double Jungle Room Rooftop Private Pool Garden View 1 King Bed
2 persons
800 sq. feet 
1 King-size bed
Garden view
Shower
Private pool
Deluxe Double Jungle Room Terrace 1 King Bed
2 persons
485 sq. feet 
1 King-size bed
Shower
Heating
Deluxe Studio Jungle Terrace Garden View 1 King Bed & 1 King Sofa Bed
2 persons
810 sq. feet 
1 King-size bed and 1 Sofa bed
Garden view
Shower
Coffee machine
Luxury 1 Bedroom Jungle Apartment Terrace Garden View 2 Single Beds & 1 King Sofa Bed
2 persons
970 sq. feet 
2 Single beds
Garden view
Shower
Coffee machine
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Facilities

Hotel has comfortable rooms, premium services, and a prime downtown location
Facilities: Great
8.5/10Review score

General

  • Wi-Fi
  • Parking
  • Safe deposit box
  • VIP check-in/ -out
  • Express check-in/ -out
  • Concierge desk
  • No pets allowed
  • Security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Yoga class

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • Outdoor dining area

Children

  • Cots
  • Babysitting/Child services

Spa & Leisure

  • Infinity pool
  • Rooftop pool
  • Sun loungers
  • Sun terrace
  • Spa & wellness centre
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Open-air bath
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Sitting area
  • Patio
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
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Copal Tulum Hotel Location

Aldea Zama Ixchel, Tulum, Mexico, 77760
Map view
Aldea Zama Ixchel, Tulum, Mexico, 77760
Nearby
Pyramid of positive thinking
1600 ft
Restaurants
Norita Tulum
1100 ft
Nak Be
Cafe Galeria Tulum
1600 ft
Itzamna 127 Aldea Zama
Ki'Kil
1600 ft
Mza 26 Calle Itzamna Inside the Hotel Naay
The Pitted Date Vegan Restaurant
2000 ft
Condominio Maestro
Totem Restaurant & Jazz Lounge
2500 ft
Condominio Quinto Sol
La Colifata
2200 ft
MZ26 Lote 96
Restaurante Bejuco
2300 ft
Mza 26 Calle Itzamna Lot B88 Aldea Zama Mza 26
Safari Comedor Zama
2300 ft
Calle Itzamna Manzana 26 Lote 13
Los Fabulosos Tacos Tulum
4300 ft
Avenida Tulum Esquina Beta Sur
El Quinto Sol Tulum
3500 ft
Calle Centauro Local 3 Esquina con avenida principal
El Vegetariano Mar y Tierra
4000 ft
Calle Sol Oriente 25 Between Centauro Sur & Orion Sur
Explore Tulum
Explore Tulum
Top Attractions
Activities
Dining
Entertainment
Tulum Archaeological Site
Tulum Archaeological Site
10-minute drive
Ancient Mayan ruins overlooking the sea. Offers guided tours and stunning ocean views.
Parque Nacional de Tulum
Parque Nacional de Tulum
10-minute drive
A preserved coastal area featuring diverse wildlife and eco-friendly trails perfect for hiking.
Cenote Zacil-Ha
25-minute walk
A beautiful cenote with clear waters ideal for swimming and relaxing amidst natural surroundings.
Las Pinturas
Las Pinturas
25-minute walk
Ancient rock art site representing 1200 years of history, showcasing the region's artistic heritage.
Cenote Diving
10-minute drive
Thrilling dives into stunning cenotes with guided dives available at various difficulty levels.
Yoga Retreats
5-minute drive
Relaxing yoga classes set in serene environments, suitable for all levels and focusing on wellness.
Biking Tours
6-minute walk
Explore Tulum's scenic spots on a bike with rental services close to the hotel for ease of access.
Norita Tulum
Norita Tulum
4-minute walk
A cozy spot serving coffee and light bites, known for its fresh ingredients and warm atmosphere.
The Pitted Date Vegan Restaurant
The Pitted Date Vegan Restaurant
7-minute walk
Serves delectable vegan dishes with a focus on organic, locally sourced ingredients.
Totem Restaurant & Jazz Lounge
Totem Restaurant & Jazz Lounge
9-minute walk
An elegant setting with live jazz, offering a menu of international dishes and curated cocktails.
Cafe Galeria Tulum
Cafe Galeria Tulum
6-minute walk
A vibrant space with live music events and art displays, attracting both local and international artists.
La Nave Pizzeria
10-minute drive
Family-friendly pizzeria offering live music and a lively atmosphere, perfect for delicious dining experiences.
Getting around
City Centre
Tulum12 min  ·  3300 ft
Airports
Aeropuerto de Playa del Carmen (PCM)95 min  ·  39.3 mi
Cozumel (CZM)122 min  ·  50.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 01:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of MXN 360 per person per day. 
Pets
Pets are not allowed.
Number of rooms:
86

Reviews and Ratings

Feedback about Copal Tulum Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Copal Tulum Hotel is favored for its spacious and clean rooms, often described as apartments, equipped with desirable amenities. Guests appreciate the beautiful, jungle-like environment and convenient location, within walking distance of the high street. Some guests, however, have noted minor cleanliness issues. The hotel's pool area is a highlight for many, offering a relaxing space with ample sun cover among lush plants.
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Review score
Based on 374 verified reviews
8.2/10
Great
85%
Recommend
Free Wi-Fi
9.2/10
Staff
9.1/10
Location
7.9/10
Value for money
8.4/10
Pros
Great location
Lovely pool area
Comfy bed
Nice pool areas
Relaxing atmosphere
Cons
Dirty room
Filthy floors
Weird smell
Guest reviews
based on 952 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Copal Tulum Hotel
What is the check-in and check-out policy at Copal Tulum Hotel?
Check-in is at 15:00 and check-out is by 12:00.
How far is Copal Tulum Hotel from Tulum International Airport?
The hotel is located 39 km from Tulum International Airport.
Are there any nearby attractions to Copal Tulum Hotel?
Nearby attractions include the Tulum Archaeological Site (5 km) and Las Palmas Beach (3 km).
What on-site dining options are available at Copal Tulum Hotel?
The hotel features two on-site restaurants offering à la carte, continental, and vegetarian breakfast options.
What recreational facilities does Copal Tulum Hotel offer?
The hotel features an infinity rooftop pool, outdoor pools, a fitness center, and yoga classes.
Is parking available at Copal Tulum Hotel?
Free private parking is available on-site without the need for a reservation.
What types of room amenities are provided at Copal Tulum Hotel?
Rooms come with air conditioning, a flat-screen TV, a fridge, free Wi-Fi, and a private bathroom with complimentary toiletries.
How far is Copal Tulum Hotel from the center of Tulum?
The hotel is located approximately 2 km from the center of Tulum.
What additional services does Copal Tulum Hotel offer?
The hotel offers bicycle and car rental services, as well as a paid airport shuttle service.
Which languages are spoken by the staff at Copal Tulum Hotel?
The hotel staff speaks English and Spanish.
Are there any local restaurants near Copal Tulum Hotel?
Nearby restaurants include Vintage Cafe Tulum, The Pitted Date Vegan Restaurant, and Cafe Galeria Tulum, all within 0.5 km.

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