What is the check-in and check-out policy at The Windsor Suites?
Check-in is at 16:00, and check-out is at 11:00.
THE WINDSOR SUITES, Philadelphia
Key details
Hotel Details
1700 Benjamin Franklin Parkway, Philadelphia, 19103,
- Near Rittenhouse Square
Great
8.1
8.5
4.5
3.4
The Windsor Suites - A Center City all-suite hotel with rooftop infinity pool, full kitchens, and skyline views
Located on Benjamin Franklin Parkway, this 4-star Philadelphia hotel features spacious suites with fully equipped kitchens and panoramic city views. The Windsor Suites offers a heated rooftop infinity pool surrounded by a terrace with fire pits and lush gardens. Two on-site restaurants serve diverse cuisine: Con Murphy's Irish Pub provides Irish-American fare and draft beers, while Asia on the Parkway specializes in Asian fusion dishes. The Skyline Club Level includes an Observation Lounge with a 48-inch fireplace and a state-of-the-art fitness studio open from 5 AM to 11 PM. Guest accommodations range from 450-square-foot studios to 970-square-foot two-bedroom suites. The Windsor Suites stands within walking distance of Love Park, Sister Cities Park, and Rittenhouse Square. Most city attractions are located in pedestrian-friendly areas around Old City and Society Hill, with Philadelphia International Airport a 20-minute drive away.
Pros
Free pet stays with access to nearby dog-friendly parks
24/7 fitness center with Peloton bikes and rooftop terrace access
Observation Lounge offers complimentary continental breakfast and all-day snacks
Two distinct dining venues featuring Irish and Asian fusion cuisine
Cons
Pool and rooftop terrace have limited hours (9 AM to 8 PM)
Valet parking fee of $55 per day
“In my opinion, this all-suite hotel certainly stands out with its rooftop infinity pool and Skyline Club Level, even though some infrastructure issues and cleanliness concerns have been raised. The kitchens in every suite make it suitable for families, while the location near Center City is a practical advantage; it is a mixed bag that could benefit from targeted improvements.”
Select room type
Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
- Studio Suite Two Double2 persons455 sq. feet2 Double bedsAir conditioningBathtubroom details
- Studio Suite King2 persons455 sq. feet1 King-size bedAir conditioningBathtubroom details
- Premium Studio King2 persons400 sq. feet1 King-size bedAir conditioningHeatingroom details
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Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
General
- No smoking on site
- Wi-Fi
- Parking
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Luggage storage
- Lift
- ATM/Cash machine
- Vending machines
- Fireplace
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
Guest Parking
- Private parking is possible on site at USD 55 per day.
Services
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Infinity pool
- Rooftop pool
- Seasonal outdoor pool
- Heated swimming pool
- Sun loungers
- Sun terrace
- Leisure/ TV room
- Pool with view
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
The Windsor Suites offers a delightful range of dining options that tantalize the taste buds while showcasing the heart of culinary traditions. From authentic Irish fare to the vibrant flavors of Asia, each venue provides a unique taste experience that complements the hotel's welcoming atmosphere.
Asia on the Parkway
Chinese and Thai
Ambiance
Casual dining with a contemporary feel
Key Offerings
Savor a delightful selection of daily specials, featuring signature dishes that highlight the rich flavors of Chinese and Thai cuisines.
Reservation
Not needed
Lunch and Dinner; 11:00 - 22:00 Monday to Thursday, 11:00 - 23:00 Friday and Saturday, 11:00 - 22:00 Sunday
Con Murphys Irish Pub
Irish and American
Ambiance
Traditional Irish pub with a cozy and inviting atmosphere
Key Offerings
Indulge in hearty Irish classics alongside American favorites, complemented by a full bar featuring draught beers and a selection of Irish whiskeys. The cocktail hour adds to the festive environment.
Reservation
Not needed
Breakfast, Brunch, Lunch, and Dinner; 09:00 - 00:00 Friday to Sunday, 11:00 - 23:00 Monday to Thursday
Location
1700 Benjamin Franklin Parkway, Philadelphia, 19103,
Map view
City landmarks
Museum
Independence National Historical Park
1.2 mi
Museum
Philadelphia Museum of Art
1.1 mi
Art object
Art Museum Steps
5200 ft
Museum
Eastern State Penitentiary
5200 ft
Museum
The Barnes Foundation
2900 ft
Landmark
Independence Hall
1.2 mi
Landmark
Liberty Bell
1.2 mi
Square
Rittenhouse Square
2700 ft
Market
Reading Terminal Market
2800 ft
Museum
Rodin Museum
3200 ft
Museum
Mutter Museum
3600 ft
Mall
Pennsylvania Convention Center
3100 ft
Museum
National Constitution Center
1.1 mi
Museum
Museum of the American Revolution
1.3 mi
Public Building
Philadelphia City Hall
2300 ft
Landmark
Thaddeus Kosciuszko National Memorial
1.4 mi
Landmark
The African American Museum in Philadelphia
4800 ft
Landmark
Betsy Ross House
1.3 mi
Library
Rosenbach Museum and Library
4700 ft
Zoo
Philadelphia Zoo
1.9 mi
Landmark
Philadelphia's Magic Gardens
1.3 mi
Landmark
Edgar Allan Poe National Historic Site
1.4 mi
Nearby
Museum
The Franklin Institute
1900 ft
Museum
The Academy of Natural Sciences of Drexel University
2000 ft
Park
Love Park
1300 ft
Monument
Benjamin Franklin National Memorial
1700 ft
Church
Cathedral Basilica of Saints Peter and Paul
2000 ft
1650 Market St Suite 5700
One Liberty Observation Deck
1300 ft
Gallery
Clothespin
1500 ft
Restaurants
Con Murphy's Irish Pub
1700 Benjamin Franklin Pkwy
TGI Fridays
400 ft
1776 Benjamin Franklin Pkwy Embassy Suites Hotel
City Tap House Logan Sq
600 ft
100 N 18th St 2 Logan Square
Urban Farmer Philadelphia
800 ft
1850 Benjamin Franklin Pkwy Logan Circle
Tir Na nOg Irish Bar & Grill
800 ft
1600 Arch St
James Restaurant & Bar
1200 ft
1835 Arch St NE Corner of 19th and Arch
Misconduct Tavern JFK
1200 ft
1801 John F Kennedy Boulvard
Termini Bros
1200 ft
1801 John F Kennedy Blvd
Explore Philadelphia
Explore Philadelphia
The Franklin Institute
7 minutes walking
Science museum featuring interactive exhibits and the remarkable Fels Planetarium. Great for families and curious minds.
The Barnes Foundation
11 minutes walking
Impressive art collection with works by Matisse, Picasso, and Renoir. Offers unique guided tours focused on art education.
Sister Cities Park
1 minute walking
Urban park featuring gardens, a fountain, and a children's play area. Ideal for relaxing or a family picnic.
Benjamin Franklin National Memorial
6 minutes walking
Monument dedicated to Benjamin Franklin with a stunning rotunda. Free entry and a magnificent place for photo opportunities.
Biking along the Schuylkill River Trail
15 minutes riding
Scenic bike trail offering beautiful views of the river and skyline. Bikes can be rented nearby for a fun outdoor experience.
Yoga at Sister Cities Park
1 minute walking
Outdoor yoga classes available in the park, perfect for relaxation. Seasonal classes and mats can be rented.
Urban Farmer Philadelphia
3 minutes walking
Modern steakhouse with a farm-to-table focus. Enjoy locally sourced steak and craft cocktails in a chic atmosphere.
Con Murphy's Irish Pub
1 minute walking
Irish pub offering a cozy atmosphere. Favorites include shepherd's pie and Guinness on tap, great for casual dining.
The Kimmel Center for the Performing Arts
15 minutes walking
Vibrant venue for concerts and shows with a stunning architectural design. Features a mix of classical and contemporary performances.
The Fillmore Philadelphia
10 minutes driving
Live music venue hosting popular bands and events. Great vibe and an exciting place for a night out.
Getting around
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Property information and rules
Check-in
from 16:00-23:30
Check-out
until 11 am
Guest Parking
Private parking is possible on site at USD 55 per day.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of USD 15.0 per person.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Number of floors:
6
Number of rooms:
171
Former name
Hotel Windsor
Reviews and Ratings
Feedback about The Windsor Suites from previous guests about their experience.
Show more
Pros
Excellent location
Comfortable beds
Friendly staff
Pet-friendly policy
Useful kitchenette
Cons
Horrible parking garage
No hot water
Non-working TVs
Empty vending machine
Guest reviewsbased on 5 reviews
Justin from Canada
Business traveller
Studio Suite King
3 nights in November 2025
|
Reviewed: February 02, 2026
9/10
small kitchenette gilchrist toiletries
my Studio Suite King offered a small kitchenette with a microwave and coffeemaker. The included toiletries were from gilchrist & soames.
the air conditioning unit made a SLIGHT hum.
0 Helpful
Iain from United Kingdom
Family with children
Studio Suite King
4 nights in November 2025
|
Reviewed: November 26, 2025
7/10
small kitchenette cardio machines convenient restaurants slow elevators faulty thermostat warm temperature
My room included a small kitchenette. It had a microwave, a small refrigerator and a sink. The hotel had two restaurants. I found this very convenient. The gym featured several cardio machines. I saw three treadmills.
The elevators were slow. I think there were only two working. My room's thermostat did not seem to function properly. The temperature was too warm. I could not adjust it.
0 Helpful
isabella from italy
Single
one bedroom king suite
3 nights in August 2026
|
Reviewed: November 14, 2025
9.0/10
spacious suite and great location
separate living area fully equipped kitchen convenient location
I stayed in the one bedroom king suite. it had a separate living area and fully equipped kitchen. the location was really convenient. I could easily walk to many attractions. the staff provided excellent service at check-in, a smooth and quick process.
the furniture felt slightly dated.
Service
9/10
Check-in was efficient and handled with care, and the front desk staff were always ready to assist. I found them very professional. they offered helpful directions and advice about nearby dining options and activities. the staff genuinely seemed to care about guest satisfaction.
Facilities
8/10
The hotel features a rooftop pool that is maintained beautifully. It gave great city views. the fitness center included modern equipment, such as several treadmills, elliptical machines, and weights. a restaurant downstairs offered convenient dining options with a diverse menu.
Location
10/10
the location provided easy access to museums and public transportation! many key attractions were within a comfortable walking distance. nearby, i found a variety of shops and dining options that catered to different tastes.
0 Helpful
|
Leo from Germany
Single
One Bedroom King Suite
3 nights in August 2026
|
Reviewed: October 20, 2025
8.5/10
Excellent stay
helpful staff city views rooftop lounge efficient a c
The front desk staff were consistently helpful (especially with directions). My room included a balcony with city views. The rooftop lounge was a definite highlight, offering panoramic views. The in-room A/C unit worked efficiently and quietly, maintaining a comfortable temperature throughout my stay.
The valet parking fee seemed a bit high.
Service
9/10
The front desk staff provided quick assistance. Benjamin resolved a minor room issue promptly. The housekeeping staff maintained a high standard of cleanliness throughout the hotel .
Facilities
8/10
The hotel included a rooftop pool that offered city views. A fitness center was available . The valet parking service operated efficiently. (I did like the rooftop area!).
Rooms
9/10
My suite included a king-sized bed with four pillows. The room featured a separate living area. The suite also included a panoramic window. A balcony was available in the room.
Dining
8/10
Complimentary coffee was available in the lobby. The hotel restaurant offered a diverse menu for lunch. There was a rooftop lounge with a variety of drinks. I didn't try all the options though.
0 Helpful
|
Thomas from Germany
Single
studio suite king
3 nights in July 2026
|
Reviewed: August 02, 2025
6/10
a mixed experience with some letdowns
non-existent water uncomfortable temperature
the air conditioning was a real issue. i visited in early july and the system only seemed to circulate hot air. the room became uncomfortably warm and i ended up just switching it off completely. also, i was surprised to find i was charged for water i never received. it seems housekeeping forgot to leave water bottles but not the billing tags so i got an unexpected charge on my card.
0 Helpful
Show more reviews
FAQs
About The Windsor Suites
What are the nearby attractions to The Windsor Suites?
Nearby attractions include the Philadelphia Museum of Art (2 km), Liberty Bell and Independence Hall (2 km), and Reading Terminal Market (1 km).
How far is The Windsor Suites from Philadelphia International Airport?
The hotel is 15 km from Philadelphia International Airport, which takes approximately 21 minutes by car.
What dining options are available at The Windsor Suites?
On-site dining is available at Con Murphy's, serving Irish and American cuisine, and Asia on the Parkway, offering Chinese and Thai dishes.
What facilities does The Windsor Suites offer for fitness?
The hotel features a fitness center, a seasonal rooftop pool, and a heated rooftop infinity pool.
What amenities are provided in the rooms at The Windsor Suites?
Rooms include free Wi-Fi, a flat-screen TV, air conditioning, a fully equipped kitchen, and toiletries.
Is The Windsor Suites pet-friendly?
Yes, pets are allowed at The Windsor Suites.
Where can guests find nearby restaurants while staying at The Windsor Suites?
Nearby restaurants include Mace's Crossing, SkyGarten, Urban Farmer Philadelphia, Con Murphy's Irish Pub, and Asia on the Parkway, all within 0.5 km.
What services does The Windsor Suites provide for business travelers?
The hotel offers a business center, meeting rooms equipped with state-of-the-art technology, and dedicated event staff.
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