Name: Waterfront Hotel Downtown Burlington
Address: 2020 Lakeshore Road, Burlington, Ontario, L7R 4G8
Price range: US$100+
Rating: 7.1

Waterfront Hotel Downtown Burlington Exterior photo

Waterfront Hotel Downtown Burlington Interior photo

Key details

Hotel Details

2020 Lakeshore Road, Burlington, L7R 4G8

Next to Spencer Smith Park

Great

8.0

8.2

/10

4.1

3.2

Loved by Waterfront Hotel Downtown Burlington guests

Lake views

Clean rooms

Comfortable beds

Friendly staff

Good location

"I am thankful for the amazing view of Lake Ontario!!"

Susan from United States

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"Rooms big, clean, king bed softest sheets."

Jay P from Canada

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"Great accommodations and view of the lake and park."

Featherstone from Canada

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Waterfront hotel on Lake Ontario with lake views and included breakfast

Location & Views

The hotel sits directly next to Spencer Smith Park and the Waterfront Trail along Lake Ontario. Guests have direct access to the pedestrian pathways and can reach Brant Street Pier within a 3-minute walk. The Burlington Performing Arts Centre is 4 minutes away on foot.

Rooms & Amenities

Each guest room offers cable TV and a coffee maker, with select rooms providing views of Spencer Smith Park. The property provides an indoor heated pool that overlooks the lake, along with a 24-hour fitness centre. A complimentary breakfast buffet includes yogurt, cereals, eggs, waffles, and hot items such as sausage and quiche.

Dining & Breakfast

The on-site restaurant serves great cuisine with lake views and a laid-back atmosphere. Breakfast is served as a buffet with fresh fruit, juices, breads, cereals, and a hot selection. Guests can also take advantage of the patio overlooking the lake for outdoor seating.

Business & Events

The hotel offers extensive meeting and event facilities totalling 5,000 square feet, accommodating groups from 10 to 220 guests. Event spaces include the Blue Water Room and a patio, adaptable for conferences, weddings, or social gatherings. On-site catering and a dedicated event manager are available for booking.

Pet-Friendly & Family

Designated pet-friendly rooms allow guests to bring their pets, with specific rooms set aside for that purpose. Families will find a children's playground nearby and a heated pool open year-round with a shallow end. The hotel also provides accessible parking and facilities for guests with disabilities.

Highlights

Location: Next to Lake Ontario and Spencer Smith Park

Pool: Indoor heated pool with lake view

Breakfast: Complimentary buffet with hot items

Events: 5,000 sq ft adaptable event space

Pet Policy: Designated pet-friendly rooms

Accessibility: Facilities for disabled guests

“This downtown waterfront hotel benefits from its superb location near shops and restaurants, with many rooms offering desirable views of the lake; the rooms themselves are spacious and clean, equipped with practical amenities like microwaves and mini-fridges. Despite some potential issues with parking and breakfast seating during busy periods, the consistently helpful staff and comfortable accommodations make it a reliable choice for those visiting Burlington.”

Charlotte EvansHead of Editorial at Hotelsdowntown

Location: Perfect

9.3/10Review score

Map View

Highlights from guests

Sports & FitnessLakeview Workout

The gym overlooks the lake. The pool's temperature was perfect. You can get a small workout in.

Kenji from Canada

Review on

Guest ParkingPriced Right

Onsite parking was reasonably priced. Very convenient for downtown. I could easily walk to the GO train station.

Mei from United States

Review on

DiningTasty Variety

The breakfast buffet had many choices. Restaurant attached to the hotel, with nightly entertainment on the patio.

Rajesh from India

Review on

Room FeaturesAmazing Views

I had amazing views of Lake Ontario. Rooms are big and clean. Some rooms overlook the lake.

Ingrid from Sweden

Review on

Select room type

Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.

Queen Room Two Queen Beds
2 persons
155 sq. feet
2 Queen Size Beds
Air conditioning
Heating
room details
Queen Room Two Queen Beds Park View
2 persons
155 sq. feet
2 Queen Size Beds
Air conditioning
Heating
room details
King Room Park View
2 persons
155 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Heating
room details

Show all rooms

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Facilities

Hotel has comfortable rooms, premium services, and a prime downtown location

Facilities: Very good

7.9/10Review score

General

No smoking on site
Wi-Fi
Parking
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
ATM/Cash machine

Sports & Fitness

Fitness centre
Golf course

Services

Room service
Laundry

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Video games
Children's play area

Spa & Leisure

Plunge pool
Indoor swimming pool
Jacuzzi
Pool with view
Shallow end

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries

Media

Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Dine in style at The Port House Social Bar & Kitchen, where American cuisine meets stunning views of Lake Ontario and the serene Brant Street Pier. This vibrant venue offers a delightful blend of casual dining and scenic ambiance, perfect for travelers looking for an authentic taste of downtown Burlington.

Waterfront Hotel Downtown Burlington Restaurant photo

The Port House Social Bar and Kitchen

American

Ambiance

Casual, inviting atmosphere with spectacular views of the lake and nearby parks.

Key Offerings

Offering a diverse menu for lunch and dinner, with signature dishes that celebrate local flavors. Ideal for relaxing meals while enjoying the scenic surroundings.

Reservation

Not needed

Open daily from 12:00 PM to 11:00 PM for lunch and dinner.

Location

2020 Lakeshore Road, Burlington, L7R 4G8

Map view

City landmarks

Museum

Joseph Brant Museum

2800 ft

Gallery

Art Gallery of Burlington

2100 ft

Library

Burlington Public Library

4500 ft

Beach

Burlington Beach

4700 ft

Park

Beachway Park

1.1 mi

Shopping Area

Mapleview Shopping Centre

1.2 mi

Garden

Central Park Labyrinth

1.5 mi

Mall

Walmart Saint-Hyacinthe Store

1.2 mi

Landmark

Waterfront Trail

1.6 mi

Bridge

Burlington Canal Lift Bridge

1.7 mi

Landmark

Christmas Lights On Spruce St

1.9 mi

Landmark

LA Fitness

2.2 mi

Park

Dieppe Veterans Memorial Park

2.3 mi

Landmark

St. Raphael Parish

2.6 mi

Landmark

Tyandaga

2.6 mi

Park

LaSalle Park

3.0 mi

Nearby

Park

Spencer Smith Park

700 ft

1333 Lakeshore Rd

Burlington Art Centre

2000 ft

Public Building

Burlington City Hall

1100 ft

1400 Lakeshore Rd

Brant Street Pier

700 ft

Hendrie Valley

1200 ft

Restaurants

The Corned Beef Hut

1600 ft

476 Brant St

Tamp Coffee Co

1700 ft

480 Brant St

Burrito Masters Ltd

1700 ft

2-480 Brant St

Piccadilly Cafe

1600 ft

491 Brant St

Explore Burlington

Local Highlights

Spencer Smith Park

3 minutes' walk

Waterfront park with scenic views, picnic areas, and pathways. Great for family outings and leisure walks.

Joseph Brant Museum

11 minutes' walk

Museum dedicated to local history and culture, featuring artifacts. Ideal for educational family visits.

Art Gallery of Burlington

8 minutes' walk

Contemporary art exhibitions highlighting local artists, with a vibrant community space and workshops.

Brant Street Pier

3 minutes' walk

Iconic pier offering stunning lake views and a pedestrian walkway. Perfect for scenic photography.

Biking along the Waterfront Trail

30 minutes' walk

Scenic trail for biking and walking along the lake, with bike rentals available nearby.

Yoga at Beachway Park

20 minutes' walk

Relaxing outdoor yoga sessions in the park, great for all levels. Classes seasonally available.

Kayaking at Burlington Beach

17 minutes' walk

Thrilling kayaking opportunities available for rent, perfect for summertime water sports.

The Corned Beef Hut

6 minutes' walk

Casual eatery famous for its deli sandwiches, offering a cozy atmosphere and generous portions.

Burrito Masters Ltd

7 minutes' walk

Vibrant spot for customizable burritos and tacos, perfect for a quick meal. Vegetarian options available.

Piccadilly Cafe

6 minutes' walk

Charming café serving breakfast and lunch with homemade pastries and a friendly vibe.

Burlington Performing Arts Centre

5 minutes' drive

Local theater hosting live music, performances, and community events. Check the schedule for upcoming shows.

The Queen's Head Pub

10 minutes' walk

Lively pub with live music and trivia nights, great for evening gatherings. Family-friendly until a certain hour.

Getting around

City Centre
Burlington 34 min · 1.7 mi
Airports
John C. Munro (YHM) 51 min · 20.8 mi
Pearson (YYZ) 78 min · 32.1 mi
Train
Burlington GO Station 27 min · 1.4 mi
Appleby GO Station 11 min · 4.2 mi
Bus
Bus stop 2 min · 400 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A american breakfast is served and charges are applicable.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are allowed on request.

Languages

English, Spanish, Portuguese, Romanian, Croatian, Serbian, Ukrainian

Number of floors:

Number of rooms:

122

Former name

TRAVELODGE

Reviews and Ratings

Feedback about Waterfront Hotel Downtown Burlington from previous guests about their experience.

Review summary

Based on recent reviews

Guests consistently highlight the hotel's superb location, offering easy access to downtown Burlington and the waterfront, including a pleasant walk-out pier. The included breakfast is generally well-received, with some noting the variety of egg dishes available. Rooms are spacious, often featuring amenities such as coffee machines, fridges, and microwaves, and many provide lovely views, although a few guests experienced issues with specific rooms or encountered minor inconveniences during their stay. The outdoor eating area overlooking the water is a particularly appreciated feature.

Review score

Based on 5 verified reviews

7.1 /10

Very good

100%

Recommend

Location

9.3/10

Staff

8.6/10

Free Wi-Fi

7.8/10

Facilities

7.9/10

Pros

Friendly staff

Waterfront view

Room upgrade

Cons

Dirty hotel

Broken curtains

Uncomfortable sleep

jeff from canada

Family with children

king room

4 nights in November 2025

Reviewed: January 30, 2026

6/10

mixed experience with noticeable issues

stained carpets peeling wallpaper

the breakfast bar was available.

i found the room's condition unacceptable. the carpets had stains, and there was leftover food in the drawers. the hallways were worse with dirt, stains, and peeling wallpaper everywhere.

0 Helpful

Jay from Canada

Single

Queen Room Two Queen Beds

3 nights in November 2025

Reviewed: November 25, 2025

8.5/10

a fine stay indeed

great location included breakfast responsive staff

the hotel location impressed me. i could easily walk to nearby attractions. the included breakfast simplified my mornings. the staff, they was nice and responded quickly when i need something.

the elevators seemed a bit slow during peak hours.

Dining

8/10

the breakfast area is on the main floor, offering seating for about 50 guests. i noted that the breakfast included scrambled eggs, sausages, and a selection of pastries. there were also juices available.

Rooms

9/10

my room included two queen beds with firm mattresses. it included a small work desk and a television with cable channels. the bathroom was clean and equipped with basic toiletries and a standard shower.

0 Helpful

Peter from United States

Family with children

King Room

3 nights in August 2026

Reviewed: November 03, 2025

6/10

decent location, room issues

stained blanket broken hooks

the location was convenient for getting around. the parking pass for hotel clients was nice.

the room had some issues. i noticed a stained blanket on the bed and also found holes in the pullout couch blanket. the hooks for towels by the shower were broken. it was not the best experience.

0 Helpful

Ernest from United States

Couple

King Room

3 nights in August 2026

Reviewed: September 28, 2025

9/10

gluten-free bread comfy beds convenient location

the breakfast had gluten-free bread (that's a big plus for me!). the beds were very comfy. the location was quite convenient.

0 Helpful

Roger from Canada

Business traveller

King Room

3 nights in June 2026

Reviewed: July 19, 2025

6/10

Acceptable Stay with Some Issues

confused clerk incorrect charge

The reservation system was a HUGE problem. I booked a King Room online, but I never received any confirmation. I called the front desk and the clerk seemed confused. Then, after my stay, my credit card was charged incorrectly. It took several calls to sort it out. the staff showed little to no concern about the matter.

0 Helpful

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