Excelsior Hotel Downtown | Deira * Free Parking * From $25

Name: EXCELSIOR HOTEL DOWNTOWN, Dubai
Address: Al Rigga Road Next To Rigga Metro Station, Dubai, Dubai, 29499
Price range: US$20+
Rating: 8.0

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Excelsior Hotel Downtown Dubai Interior photo

Excelsior Hotel Downtown Dubai Room photo

Excelsior Hotel Downtown Dubai Restaurant photo

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Key details

Hotel Details

Al Rigga Road Next To Rigga Metro Station, Dubai, 29499

Next to Al Rigga Metro Station

Great

8.0

7.5

/10

3.3

Loved by Excelsior Hotel Downtown guests

Clean rooms

Attentive staff

Delicious food

"Hotel is in most convenient location with easy access to metro, supermarkets and surrounded by hundreds of food options."

Chamara K from Sri Lanka

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"Even the gym service and the swimming pool experience to was remarkable."

Darwin Joseph from India

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"The location is very close to the metro which has been very helpful for us."

Claudine from United Kingdom

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4-star hotel steps from Al Riqqa Metro with rooftop pool and skyline views

Recreation & Wellness

The hotel has a temperature-controlled outdoor swimming pool on the rooftop with a pool bar and sun loungers. The rooftop fitness centre and the Holiday Spa offer massage treatments, facial treatments, and a steam room. The property also features a spa lounge and relaxation area, plus a barber and beauty shop.

Rooms

Room options include Superior Queen, Superior King, Executive King, and Twin rooms with 20% off F&B. Each room has a flat-screen TV with satellite channels and a private bathroom with hairdryer and bathrobe. Some rooms have panoramic city views, and all rooms are non-smoking.

Location

The hotel is a 2-minute walk from Al Riqqa Metro Station and a 10-minute drive from Dubai International Airport. Al Ghurrair Mall, City Centre Mall, and Hamarain Shopping Center are within walking distance. Major attractions like Burj Khalifa and Dubai Mall are 15-20 minutes away by metro or taxi.

Dining & Entertainment

The hotel has 9 specialty restaurants and bars, including the Lobby Café serving pastries and Arabic coffee. The Metro Sports Bar & Café offers beverages and live sport events. Evening entertainment includes live music and a nightclub.

Business & Events

Business facilities include high-tech conference rooms for up to 120 attendees and a ballroom that can host 800 guests. The hotel offers complimentary access to an executive lounge for business travelers. Free on-site private parking and a 24-hour front desk are available.

Highlights

Location: 2-minute walk from Al Riqqa Metro, 10 min from airport

Rooms: Superior Queen, King, Executive King, Twin options

Dining: 9 specialty restaurants and bars

Wellness: Rooftop pool, fitness centre, Holiday Spa with massages

Business: Ballroom for 800, conference rooms for 120

Ideal for: Business travelers, tourists exploring Deira and Dubai attractions

“This hotel's location near the Dubai Metro is undeniably convenient, and reports of exceptional service from some staff members suggest a commitment to hospitality. While some experiences seem to fall short of expectations, the hotel's broader facilities, including event spaces and dining options, aim to provide a comprehensive stay. In my opinion, it stands as a practical choice for visitors prioritizing accessibility.”

Charlotte EvansHead of Editorial at Hotelsdowntown

Location: Great

8.7/10Review score

Map View

Highlights from guests

Sports & FitnessInvigorating Experience

The gym offers a remarkable swimming pool experience. Despite other services, the property maintains a calm atmosphere.

Rajesh Patel from India

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Room FeaturesAmazing Rooms

Rooms are amazing with well-maintained furniture. Cleanliness is a top priority, ensuring a sanitized and comfortable stay.

Mei Lin from China

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DiningFood Access

The hotel offers easy access to diverse food options. There are many restaurants nearby the hotel.

Kenzo Nakamura from Japan

Review on

Guest ParkingEasy Access

The hotel is very close to the metro. This is extremely practical for anyone traveling in the city.

Omar Hassan from Saudi Arabia

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Select room type

Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.

Executive Queen Room F&B
2 persons
34 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Executive King Room F&B
2 persons
34 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Executive Twin Room F&B
2 persons
34 sq. feet
2 Single beds
Air conditioning
Bathtub
room details

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Check-in/ Check-out

Facilities

Hotel has comfortable rooms, premium services, and a prime downtown location

Facilities: Very good

7.9/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Adults only
Luggage storage
Lift
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Billiard tables

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Spa & Leisure

Rooftop pool
Sun loungers
Live entertainment
Night club
Sun terrace
Spa & wellness centre
Pedicure
Manicure
Facial
Beauty treatment
Massage
Pool with view
Shallow end

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Experience a delightful array of dining possibilities at Vision Imperial Hotel, each designed to cater to diverse palates and dietary preferences. From the sophisticated Bistro Restaurant offering international cuisine to the relaxed ambiance of Le Café and the spirited atmosphere at The Lindbergh's, guests will find an inviting setting for every taste and occasion.

Bistro Restaurant

International

Ambiance

Modern and warm, with an inviting atmosphere perfect for both casual meals and special occasions.

Key Offerings

Savor a range of culinary delights that cater to diverse dietary needs, featuring Halal, Kosher, Vegan, Gluten-free, and Dairy-free options. The restaurant serves breakfast daily, highlighting a selection of fresh dishes prepared to please a variety of tastes.

Reservation

Recommended to ensure a smooth dining experience.

Open daily from 06:30 - 10:30 for breakfast.

Le Café

Informal lounge with light refreshments

Ambiance

Casual and cozy, ideal for relaxing moments with friends or unwinding after a day of exploration.

Key Offerings

Offers a selection of light bites and refreshing beverages, perfect for a casual catch-up or a quiet moment of relaxation.

Reservation

Not needed.

Hours vary; please inquire at the hotel for specific times.

The Lindbergh's

Sports bar

Ambiance

Lively and vibrant, located on the 5th floor with an energetic atmosphere suited for sports enthusiasts and casual gatherings.

Key Offerings

Enjoy a variety of snacks and drinks while catching the latest games on-screen, making it an ideal spot for a fun night out.

Reservation

Not needed.

Hours vary; please inquire at the hotel for specific times.

Location

Al Rigga Road Next To Rigga Metro Station, Dubai, 29499

Explore Dubai

Local Highlights

Deira City Center Shopping Mall

12 minutes' walk

A major shopping destination featuring over 370 stores, dining options, and entertainment facilities for all ages.

Dubai Museum

30 minutes' walk

Housed in the Al Fahidi Fort, this museum showcases Dubai's history using interactive exhibits and artifacts.

Bur Dubai Abra Dock

25 minutes' walk

A bustling port area offering traditional abra rides across Dubai Creek, with scenic views and local market access.

Dubai Dolphinarium

35 minutes' walk

A unique indoor facility with daily dolphin and seal shows, providing a fun experience for families and animal lovers.

Rent a Bike at Al Seef

30 minutes' drive

Bike along the picturesque waterfront at Al Seef. Rentals available nearby, perfect for leisure or fitness enthusiasts.

Jumeirah Beach

15 minutes' drive

Relax on sandy shores or enjoy water sports. Ideal for sunbathing and picnics with stunning views of the Burj Al Arab.

Al Safadi

2 minutes' walk

Lebanese cuisine with a vibrant atmosphere; must-try dishes include shawarma and fresh mezze platters.

Automatic Restaurant & Grill

5 minutes' walk

Casual dining offering Middle Eastern grilled specialties; vegetarian options are available and reservations recommended.

Manhattan Restaurant

3 minutes' walk

A blend of international flavors, known for its cozy setting and signature dishes like grilled steak and fresh seafood.

Bateaux Dubai

20 minutes' drive

Luxury dining experience on a glass-enclosed boat offering live entertainment while enjoying views of the Dubai skyline.

Al Ghurair Center

13 minutes' walk

A lively shopping mall featuring shops, cinemas, and family-friendly events, with entertainment options for all ages.

Getting around

City Centre
Dubai 17 min · 4600 ft
Airports
Dubai Creek SPB (DCG) 6 min · 2.1 mi
Dubai (DXB) 9 min · 3.5 mi
Train
Union Square Station 15 min · 4000 ft
Baniyas Square Station 23 min · 1.2 mi
Underground
Al Rigga 3 min · 700 ft
Bus
Bus stop 3 min · 700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site at true.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of AED 65 per person per day.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Russian, Arabic, Hindi, PanjabiÂ / Punjabi, Serbian, Tagalog / Filipino, Urdu

Year renovated:

2012

Number of floors:

Number of rooms:

137

Former name

Holiday Inn Downtown

Reviews and Ratings

Feedback about Excelsior Hotel Downtown from previous guests about their experience.

Review score

Based on 909 verified reviews

7.9 /10

Very good

79 %

Recommend

Breakfast

6.1/10

Cleanliness

8.1/10

Comfort

8.1/10

Facilities

7.9/10

Free WiFi

8.7/10

Location

8.7/10

Paid Wi-Fi

7.6/10

Staff

8.7/10

Value for money

8.1/10

Pros

Metro station proximity

Clean rooms

Friendly staff

Cons

Hard pillows

Unpleasant manager

based on 550 reviews

3.5/5

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FAQs

About Excelsior Hotel Downtown

How far is the upscale Excelsior Hotel Downtown from the city centre?

Dubai city centre is reachable within a 15-minute walk from the upscale Excelsior Hotel Downtown.

Which airport is the closest to Excelsior Hotel Downtown?

The closest airport to Excelsior Hotel Downtown is Dubai airport (5 km) and it is reachable with a 40-minute drive.

Is there a parking at Excelsior Hotel Downtown?

Yes, Excelsior Hotel Downtown features private car parking on site.

How much does it cost to stay at the upscale Excelsior Hotel Downtown?

The price for a room in the upscale Excelsior Hotel Downtown starts at $30.

What room types are available at the Excelsior Hotel Downtown?

Superior Twin Room, Superior King Room, and Superior Queen Room are among the room types available at the Excelsior Hotel Downtown.

Is the staff at the upscale Excelsior Hotel Downtown multilingual?

Yes, the staff of the upscale Excelsior Hotel Downtown speaks Urdu, Hindi, Arabic, German, and Serbian.

Does the upscale Excelsior Hotel Downtown offer facilities for business travellers?

The upscale Excelsior Hotel Downtown conveniently features a work desk and a photocopy machine as well as meeting rooms and a business centre on-site.

Are there any cleaning services provided at the Excelsior Hotel Downtown?

Yes, the Excelsior Hotel Downtown provides dry cleaning and ironing service.

Which facilities are available in the upscale Excelsior Hotel Downtown?

Top locations of the upscale Excelsior Hotel Downtown include a convenience store and a restaurant, whereas guests' safety will be ensured with 24-hour security service and luggage storage.

Is there a swimming pool in the Dubai hotel?

Yes, the Dubai hotel features a fence-around pool.