"The chef cooks this amazing local breakfast in the morning and the staff are just great vibes from the moment you wake up."
Nikole from United Kingdom
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"A real oasis in downtown Cancun, just a few minutes walk to the Parque de las Palapas, many restaurants, bars and R1 bus stop to beaches and hotel zone."
Philip from United Kingdom
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"The garden with the pool is very cute, the rooms are big and clean."
Alessio from Canada
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Adults-only bed and breakfast in downtown Cancun with temporary art galleries and garden views
Amenities
The Quetzal offers temporary art galleries on the premises, a feature not commonly found in Cancun hotels. The outdoor swimming pool is open all year and comes with sun loungers and pool towels. Guests also have access to a business centre, a shared lounge, and a garden with outdoor furniture.
Accommodations
Each air-conditioned room at The Quetzal has a private entrance and a terrace with garden views. Rooms include a seating area, a desk, and a private bathroom with a shower, bathrobes, and slippers. Extra-long beds and hypoallergenic bedding are provided, and some rooms have a patio.
Dining
Breakfast at The Quetzal is served à la carte with American or vegetarian options, and personalised breakfasts are available for vegan and vegetarian guests. The hotel has a coffee house on site and a snack bar offering special diet menus. Breakfast in the room and packed lunches can be arranged.
Location
The Quetzal is located less than 1 km from Cancun Bus Station and within walking distance of Cancun Government Palace and Cristo Rey Church. The Cancun Underwater Museum is a popular nearby attraction. Free private parking and street parking are available on-site.
Services
A 24-hour front desk provides concierge service, express check-in/check-out, and luggage storage. The hotel offers tour desk assistance and shuttle service for guests. Laundry, dry cleaning, and ironing services are available, and the property has 24-hour security with CCTV.
Highlights
Adults-only: Tranquil getaway with no children under 18
Art: Temporary art galleries on the premises
Breakfast: À la carte American and vegetarian options with vegan personalisation
Pool: Year-round outdoor swimming pool with sun loungers
Parking: Free private and street parking on-site
Location: 10-minute walk from Cancun Bus Station
“What stands out is the carefully considered experience aimed at adults-from the art adorning the walls to the tranquil garden. The location is perfect, placing you in downtown Cancun with walkable access to the ADO bus stop, as well as local markets. In my opinion, it's a thoughtful alternative to the busy hotel zone, with personalized service.”
Charlotte EvansHead of Editorial at Hotelsdowntown
Select room type
Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
Double Room Balcony
2 persons
165 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Budget Double Room
2 persons
325 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Superior Double Room
2 persons
270 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
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Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
Facilities: Perfect
9.3/10Review score
General
Non-smoking rooms
Wi-Fi
Parking
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Adults only
Luggage storage
Coffee shop
Smoke detectors
Fire extinguishers
Guest Parking
Private parking is possible on site for free.
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Snack bar
Outdoor dining area
Packed lunches
Special diet menus
Children
Board games
Spa & Leisure
Outdoor swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Room features
Air conditioning
Sitting area
Patio
Terrace
Garden furniture
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
AM/FM alarm clock
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Location
10 Calle Orquideas, Cancun, 77500,
Map view
City landmarks
Stadium
Beto Avila Stadium
1.2 mi
Landmark
Tulum Avenue
4600 ft
Airport
Ka'Yok' Planetario de Cancun
4000 ft
Landmark
Plaza de Toros Cancun
4300 ft
Landmark
Catedral de la Santisima Trinidad
4900 ft
Landmark
Sam's Club Cancun
2400 ft
Store
Superama Bonampak
2900 ft
Store
Costco
4800 ft
Landmark
Kukulkan
2500 ft
Landmark
El Toh
2700 ft
Park
Urbano Kabah Park
1.3 mi
Store
Chedraui
1.1 mi
Landmark
Arte Garden
3800 ft
Landmark
Amigos de Sian Ka'an
3800 ft
Landmark
Malecon Tajamar
1.3 mi
Night club
Vintage House Cancun
3900 ft
Event hall
B2B Center Cancun
4600 ft
Night club
ANTIQUE Puerto Cancun
4700 ft
Mall
Malecon Americas Cancun
1.1 mi
Landmark
Arrecifes
1.1 mi
Nearby
Market
Mercado 28
1600 ft
77500
Palapas, Cancun
1600 ft
Square
Las Palapas
1600 ft
Church
Cristo Rey Church
1600 ft
Avenida Yaxchilan SM
Casa de Cultura Cancun
1600 ft
Night club
Grand Mambocafe
1600 ft
9 Av Coba
Ceviche Square
1600 ft
Carr. Cancún - Tulum 5
Palacio Municipal
1600 ft
Luum Pakul
1600 ft
Church
La Puerta del Cielo
1600 ft
Restaurants
Restaurant Lindo Oaxaca
700 ft
Av. Coba esq. Yaxchilan # 37
La Parrilla Downtown
1800 ft
Avenida Yaxchilan 51 Sm 22
Sahara Cocina Libanesa
1300 ft
Calle Gladiolas Side of the Park of the Palapas Entrance of Yaxchilan
Buonissimo Trattoria Italiana
1100 ft
Calle Gladiolas En Proximidad de Av Yaxchilan Behind the Palapas Park
Tokio Sushi & Bol
1200 ft
Supermanzana 25 Mza 12 Calle Coba # 39 Lote 92
Chill & Quill
1000 ft
Avenida Yaxchilan Manzana 18 lote 25 Local 19
L 'Escargot
1500 ft
Supmza Calle Pina Num 27
Picana & Grill
1200 ft
Yaxchilan 31 supermanzana 22 SM 22 Hotel Xbalamque
Altamar Restaurante Espanol
2100 ft
Calle Tulipanes 29
Cafe Andrade
1300 ft
Avenida Coba Plaza Las Avenidas
Hi Food and Fun
1200 ft
Av. Yaxchilan 32 Mza 19 lote 33
Explore Cancun
Explore Cancun
Top Attractions
Activities
Dining
Entertainment
Mercado 28
6 minutes' walk
Local market famous for handicrafts and souvenirs, featuring vibrant stalls and authentic Mexican cuisine.
Ka'Yok' Planetario de Cancun
15 minutes' walk
Science museum with interactive exhibits, planetarium shows, and educational programs for all ages.
Catedral de la Santisima Trinidad
20 minutes' walk
Historic cathedral reflecting Cancun's cultural heritage, offering visitors a serene space for reflection.
Plaza de Toros Cancun
15 minutes' walk
Bullring that hosts various cultural events, including concerts, festivals, and traditional Mexican festivities.
Playa Coral Cancun
9 minutes' drive
Beautiful beach perfect for swimming and sunbathing. Chill out or partake in water sports available nearby.
Tres Rios Ecopark
6 minutes' drive
Eco-adventure park offering zip-lining, kayaking, and eco-tours. Great for nature lovers and thrill-seekers.
Restaurant Lindo Oaxaca
3 minutes' walk
Charming eatery serving authentic Oaxacan cuisine. Try their mole and enjoy the cozy, artsy ambiance.
Buonissimo Trattoria Italiana
4 minutes' walk
Italian restaurant known for delicious pasta and pizza, featuring a warm atmosphere and friendly service.
Palapas, Cancun
6 minutes' walk
Lively public space with local food stalls, live music, and colorful markets. Great for families and evening strolls.
Cinepolis Cancun
10 minutes' drive
Modern cinema showcasing the latest films in a comfortable setting. Great option for an entertaining night out.
Getting around
City Centre
Cancun 23 min · 1.2 mi
Airports
Isla Mujeres (ISJ) 26 min · 10.8 mi
Cancun (CUN) 29 min · 11.6 mi
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 06:00-11:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are not allowed.
Languages
Spanish
Number of rooms:
6
Reviews and Ratings
Feedback about The Quetzal from previous guests about their experience.
Breakfast
9.4/10
Cleanliness
9.5/10
Comfort
9.5/10
Facilities
9.3/10
Free Wi-Fi
9.4/10
Location
9.3/10
Paid Wi-Fi
8.5/10
Staff
9.8/10
Value for money
9.4/10
Pros
Clean rooms
Delicious breakfast
Friendly welcome
Great pool
Cons
Older facilities
Cold showers
Tricky check-in
Not-safe place
Guest reviews
based on 1120 reviews
9.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About The Quetzal
What is the check-in and check-out policy at The Quetzal?
Check-in is from 15:00 and check-out is by 11:00.
How far is The Quetzal from Cancún International Airport?
The hotel is 18 km from Cancún International Airport.
What dining options are available at The Quetzal?
The hotel serves an American and vegetarian breakfast, and there is also a coffee shop and a snack bar.
What amenities are included in the rooms at The Quetzal?
Rooms feature air conditioning, complimentary Wi-Fi, a private entrance, garden views, and a private bathroom with shower.
What recreational facilities are offered at The Quetzal?
The hotel offers an outdoor swimming pool and a fitness center.
Are there any nearby attractions to The Quetzal?
Nearby attractions include Cancun Government Palace (1 km), Cristo Rey Church (0.5 km), and Cancun Bus Station (1 km).
Does The Quetzal cater to adults only?
The hotel operates as an adults-only accommodation.
What business services are available at The Quetzal?
The hotel provides a business center and offers express check-in and check-out services.