"The chef cooks this amazing local breakfast in the morning and the staff are just great vibes from the moment you wake up."
Nikole from United Kingdom
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"A real oasis in downtown Cancun, just a few minutes walk to the Parque de las Palapas, many restaurants, bars and R1 bus stop to beaches and hotel zone."
Philip from United Kingdom
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"The garden with the pool is very cute, the rooms are big and clean."
Alessio from Canada
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Adults-only bed and breakfast in downtown Cancun with temporary art galleries and garden views
Amenities
The Quetzal offers temporary art galleries on the premises, a feature not commonly found in Cancun hotels. The outdoor swimming pool is open all year and comes with sun loungers and pool towels. Guests also have access to a business centre, a shared lounge, and a garden with outdoor furniture.
Accommodations
Each air-conditioned room at The Quetzal has a private entrance and a terrace with garden views. Rooms include a seating area, a desk, and a private bathroom with a shower, bathrobes, and slippers. Extra-long beds and hypoallergenic bedding are provided, and some rooms have a patio.
Dining
Breakfast at The Quetzal is served à la carte with American or vegetarian options, and personalised breakfasts are available for vegan and vegetarian guests. The hotel has a coffee house on site and a snack bar offering special diet menus. Breakfast in the room and packed lunches can be arranged.
Location
The Quetzal is located less than 1 km from Cancun Bus Station and within walking distance of Cancun Government Palace and Cristo Rey Church. The Cancun Underwater Museum is a popular nearby attraction. Free private parking and street parking are available on-site.
Services
A 24-hour front desk provides concierge service, express check-in/check-out, and luggage storage. The hotel offers tour desk assistance and shuttle service for guests. Laundry, dry cleaning, and ironing services are available, and the property has 24-hour security with CCTV.
Highlights
Adults-only: Tranquil getaway with no children under 18
Art: Temporary art galleries on the premises
Breakfast: À la carte American and vegetarian options with vegan personalisation
Pool: Year-round outdoor swimming pool with sun loungers
Parking: Free private and street parking on-site
Location: 10-minute walk from Cancun Bus Station
“What stands out is the carefully considered experience aimed at adults-from the art adorning the walls to the tranquil garden. The location is perfect, placing you in downtown Cancun with walkable access to the ADO bus stop, as well as local markets. In my opinion, it's a thoughtful alternative to the busy hotel zone, with personalized service.”
Charlotte EvansHead of Editorial at Hotelsdowntown
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Double Room Balcony
2 persons
15 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Budget Double Room
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Superior Double Room
2 persons
25 sq. feet
1 King-size bed
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
Facilities: Perfect
9.2/10Review score
General
Non-smoking rooms
Wi-Fi
Parking
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Adults only
Luggage storage
Coffee shop
Smoke detectors
Fire extinguishers
Services
Paid shuttle service
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Snack bar
Outdoor dining area
Packed lunches
Special diet menus
Children
Board games
Spa & Leisure
Outdoor swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Room features
Air conditioning
Sitting area
Patio
Terrace
Garden furniture
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
AM/FM alarm clock
Show more
Location
10 Calle Orquideas, Cancun, 77500,
Explore Cancun
Explore Cancun
Top Attractions
Activities
Dining
Entertainment
Mercado 28
6 minutes' walk
Local market famous for handicrafts and souvenirs, featuring vibrant stalls and authentic Mexican cuisine.
Ka'Yok' Planetario de Cancun
15 minutes' walk
Science museum with interactive exhibits, planetarium shows, and educational programs for all ages.
Catedral de la Santisima Trinidad
20 minutes' walk
Historic cathedral reflecting Cancun's cultural heritage, offering visitors a serene space for reflection.
Plaza de Toros Cancun
15 minutes' walk
Bullring that hosts various cultural events, including concerts, festivals, and traditional Mexican festivities.
Playa Coral Cancun
9 minutes' drive
Beautiful beach perfect for swimming and sunbathing. Chill out or partake in water sports available nearby.
Tres Rios Ecopark
6 minutes' drive
Eco-adventure park offering zip-lining, kayaking, and eco-tours. Great for nature lovers and thrill-seekers.
Restaurant Lindo Oaxaca
3 minutes' walk
Charming eatery serving authentic Oaxacan cuisine. Try their mole and enjoy the cozy, artsy ambiance.
Buonissimo Trattoria Italiana
4 minutes' walk
Italian restaurant known for delicious pasta and pizza, featuring a warm atmosphere and friendly service.
Palapas, Cancun
6 minutes' walk
Lively public space with local food stalls, live music, and colorful markets. Great for families and evening strolls.
Cinepolis Cancun
10 minutes' drive
Modern cinema showcasing the latest films in a comfortable setting. Great option for an entertaining night out.
Getting around
<br />
City Centre
Cancun 23 min · 1.2 mi
Airports
Isla Mujeres (ISJ) 26 min · 10.8 mi
Cancun (CUN) 29 min · 11.6 mi
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 06:00-11:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are not allowed.
Languages
Spanish
Number of rooms:
6
Reviews and Ratings
Feedback about The Quetzal from previous guests about their experience.
Review score
Based on 617 verified reviews
9.5 /10
Perfect
99 %
Recommend
Breakfast
9.4/10
Cleanliness
9.5/10
Comfort
9.5/10
Facilities
9.2/10
Free WiFi
9.3/10
Location
9.2/10
Paid Wi-Fi
8.5/10
Staff
9.8/10
Value for money
9.4/10
Pros
Clean rooms
Delicious breakfast
Friendly welcome
Great pool
Cons
Older facilities
Cold showers
Tricky check-in
Not-safe place
Guest reviews
based on 1146 reviews
9.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About The Quetzal
What is the check-in and check-out policy at The Quetzal?
Check-in is from 15:00 and check-out is by 11:00.
How far is The Quetzal from Cancún International Airport?
The hotel is 18 km from Cancún International Airport.
What dining options are available at The Quetzal?
The hotel serves an American and vegetarian breakfast, and there is also a coffee shop and a snack bar.
What amenities are included in the rooms at The Quetzal?
Rooms feature air conditioning, complimentary Wi-Fi, a private entrance, garden views, and a private bathroom with shower.
What recreational facilities are offered at The Quetzal?
The hotel offers an outdoor swimming pool and a fitness center.
Are there any nearby attractions to The Quetzal?
Nearby attractions include Cancun Government Palace (1 km), Cristo Rey Church (0.5 km), and Cancun Bus Station (1 km).
Does The Quetzal cater to adults only?
The hotel operates as an adults-only accommodation.
What business services are available at The Quetzal?
The hotel provides a business center and offers express check-in and check-out services.