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Rooms and Guests2 Guests, 1 Room
Key details

Hotel Details

402 River Road, Gatlinburg, Tennessee, United States, 37738

Edgewater Hotel And Conference Center - A downtown riverside hotel with conference facilities, indoor-outdoor pool, and mountain views

Located on the banks of Little Pigeon River in downtown Gatlinburg, this three-star Gatlinburg hotel features 7000 square feet of flexible meeting space and a LeConte Ballroom that spans 4800 square feet. The Edgewater Hotel offers rooms with private balconies overlooking either the river or city, equipped with king or queen beds, flat-screen TVs, and complimentary Wi-Fi. A year-round indoor-outdoor heated pool and poolside hot tubs provide recreational options for guests. Each morning, visitors can enjoy a complimentary continental breakfast with at least one hot item in a breakfast room overlooking the scenery. The property's eight-story building sits steps from attractions like Ripley's Aquarium of the Smokies, museums, and shopping areas. A trolley stop near the hotel connects guests to local destinations.

Pros

Breakfast room offers scenic views and includes hot items daily

Located directly on Little Pigeon River with balcony views

Walking distance to Ripley's Aquarium and downtown attractions

Year-round swimming available in heated indoor-outdoor pool

Cons

49.5 miles from McGhee Tyson Airport

Some rooms do not offer river or city views

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Select room type

Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
Standard Queen Room Two Queen Beds
2 persons
28 m² 
2 Double beds
Shower
Heating
King Room
2 persons
28 m² 
1 King-size bed
Shower
Heating
King Room Disability Access
2 persons
28 m² 
1 King-size bed
Shower
Heating
Queen Room Two Queen Beds Non-Smoking
2 persons
28 m² 
2 Double beds
Shower
Heating
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Getting around

Discover available transportation options for smooth travel around the city

City Centre
Gatlinburg700 m
Airports
McGhee Tyson (TYS) 78.1 km
Asheville Regional (AVL) 137.2 km

Facilities

Hotel has comfortable rooms, premium services, and a prime downtown location

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Vending machines
  • Fireplace
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • Housekeeping

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Sun terrace
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

402 River Road, Gatlinburg, Tennessee, United States, 37738
Map view
402 River Road, Gatlinburg, Tennessee, United States, 37738
Nearby
Aquarium
Ripley's Aquarium of the Smokies
450 m
903 Parkway Ole Smoky Moonshine Holler
Ole Smoky Tennessee Moonshine
430 m
611 Parkway
Souvenir shopping
320 m
115 Historic Nature Trail
Gatlinburg Space Needle
400 m
Convention Centre
Gatlinburg Convention Center
500 m
Ski Lift
Gatlinburg SkyLift Park
400 m
908 Parkway
Ripley's Haunted Adventure
420 m
Museum
Hollywood Star Cars Museum
440 m
Amusement Park
Earthquake
350 m
424 River Rd
Mysterious Mansion
80 m
631 Parkway
Guinness World Records Adventure
240 m
919 Parkway
Amazing Mirror Maze
490 m
Museum
Christ in the Smokies Museum and Gardens
230 m
650 Parkway
Ole Smoky Barrelhouse
290 m
716 Parkway # 37838
World of Illusions
150 m
800 Parkway
Ripley's Believe It or Not Gatlinburg
230 m
742 Parkway
Gatlinburg First United Methodist Church
220 m
Museum
Gatlinburg Pinball Museum
340 m
576 Parkway At the intersection of the parkway 441 & 321
Historic Ogle Log Cabin
410 m
The SkyBridge
160 m
Gallery
Smoky Mountain Art Gallery
570 m
Museum
Ripley's Believe It or Not
340 m
Restaurants
Funnel Cakes
80 m
745 Parkway
Donut Friar
580 m
634 Parkway Ste 15 The Village
Fannie Farkle's
270 m
656 Parkway
Mayfield Dairy Bar
350 m
738 Parkway Ste 1
Chicken Hut
270 m
716 Parkway
Maypops
380 m
754 Parkway
Auntie Anne's
340 m
762 Parkway
Ben & Jerry's
340 m
638 Parkway
Heavenly Delights Cafe & Bakery
360 m
631 Parkway Suite Baskins Square
Dunkin'
200 m
812 Parkway Ste 106 Ste 106

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 1 review
4/5 based on 1306 reviews
8.3
8.3/10 based on 3264 reviews
#21 of 72 hotels in Gatlinburg based on Tripadvisor
Donald
United States, November  2024
7.8/10

I had a mixed experience during my stay. The hotel was clean and the staff was friendly, but the noise levels in the evenings were a major drawback. The parking situation was also frustrating, though the amenities like the indoor pool and hot tubs were nice. Overall, it's a decent spot but comes with some inconveniences that I wasn't expecting.

Rooms
8.0
The rooms were clean and the beds were comfortable, providing a good night's rest.
Service
9.0
The service was very friendly and accommodating throughout my stay.
Location
9.0
The hotel is conveniently located just off the strip, making it easy to walk to attractions and eateries.
Dining
6.0
Breakfast was decent; however, I was hoping for a bit more variety.
Facilities
7.0
The indoor pool and hot tubs were great, although the pool could be a little chilly.
Clean rooms
Loud at night
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Check-in
23Oct2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room