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Key details

Hotel Details

402 River Road, Gatlinburg, Tennessee, United States, 37738
-
Steps from Ripley's Aquarium of the Smokies
Perfect
8.2
8.5
/10
4.1
/5

Edgewater Hotel And Conference Center - A downtown riverside hotel with conference facilities, indoor-outdoor pool, and mountain views

Located on the banks of Little Pigeon River in downtown Gatlinburg, this three-star Gatlinburg hotel features 7000 square feet of flexible meeting space and a LeConte Ballroom that spans 4800 square feet. The Edgewater Hotel offers rooms with private balconies overlooking either the river or city, equipped with king or queen beds, flat-screen TVs, and complimentary Wi-Fi. A year-round indoor-outdoor heated pool and poolside hot tubs provide recreational options for guests. Each morning, visitors can enjoy a complimentary continental breakfast with at least one hot item in a breakfast room overlooking the scenery. The property's eight-story building sits steps from attractions like Ripley's Aquarium of the Smokies, museums, and shopping areas. A trolley stop near the hotel connects guests to local destinations.

Pros

Breakfast room offers scenic views and includes hot items daily

Located directly on Little Pigeon River with balcony views

Walking distance to Ripley's Aquarium and downtown attractions

Year-round swimming available in heated indoor-outdoor pool

Cons

49.5 miles from McGhee Tyson Airport

Some rooms do not offer river or city views

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Select room type

Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
Standard Queen Room Two Queen Beds
2 persons
28 m² 
2 Double beds
Shower
Heating
King Room
2 persons
28 m² 
1 King-size bed
Shower
Heating
King Room Disability Access
2 persons
28 m² 
1 King-size bed
Shower
Heating
Queen Room Two Queen Beds Non-Smoking
2 persons
28 m² 
2 Double beds
Shower
Heating
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Facilities

Hotel has comfortable rooms, premium services, and a prime downtown location

General

  • No smoking on site
  • Free Wi-Fi
  • On-site car park
  • Handicap parking
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Vending machines
  • Fireplace
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • Housekeeping

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Sun terrace
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

402 River Road, Gatlinburg, Tennessee, United States, 37738
Map view
402 River Road, Gatlinburg, Tennessee, United States, 37738
Nearby
Aquarium
Ripley's Aquarium of the Smokies
450 m
903 Parkway Ole Smoky Moonshine Holler
Ole Smoky Tennessee Moonshine
430 m
611 Parkway
Souvenir shopping
320 m
115 Historic Nature Trail
Gatlinburg Space Needle
400 m
Convention Centre
Gatlinburg Convention Center
500 m
Ski Lift
Gatlinburg SkyLift Park
400 m
908 Parkway
Ripley's Haunted Adventure
420 m
Museum
Hollywood Star Cars Museum
440 m
Amusement Park
Earthquake
350 m
424 River Rd
Mysterious Mansion
80 m
631 Parkway
Guinness World Records Adventure
240 m
919 Parkway
Amazing Mirror Maze
490 m
Museum
Christ in the Smokies Museum and Gardens
230 m
650 Parkway
Ole Smoky Barrelhouse
290 m
716 Parkway # 37838
World of Illusions
150 m
800 Parkway
Ripley's Believe It or Not Gatlinburg
230 m
742 Parkway
Gatlinburg First United Methodist Church
220 m
Museum
Gatlinburg Pinball Museum
340 m
576 Parkway At the intersection of the parkway 441 & 321
Historic Ogle Log Cabin
410 m
The SkyBridge
160 m
Gallery
Smoky Mountain Art Gallery
570 m
Museum
Ripley's Believe It or Not
340 m
Restaurants
Funnel Cakes
80 m
745 Parkway
Donut Friar
580 m
634 Parkway Ste 15 The Village
Fannie Farkle's
270 m
656 Parkway
Mayfield Dairy Bar
350 m
738 Parkway Ste 1
Chicken Hut
270 m
716 Parkway
Maypops
380 m
754 Parkway
Auntie Anne's
340 m
762 Parkway
Ben & Jerry's
340 m
638 Parkway
Heavenly Delights Cafe & Bakery
360 m
631 Parkway Suite Baskins Square
Dunkin'
200 m
812 Parkway Ste 106 Ste 106
Explore Gatlinburg
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Ripley's Aquarium of the Smokies
Ripley's Aquarium of the Smokies
6 minutes walking
Home to over 10,000 sea creatures, featuring interactive exhibits and hands-on experiences. Great for families!
Anakeesta
9 minutes walking
A unique mountaintop park with gardens, shops, and ziplining, offering stunning views of the Smokies.
Great Smoky Mountains National Park
Great Smoky Mountains National Park
10 minutes walking
A UNESCO World Heritage Site featuring miles of hiking trails and beautiful natural scenery.
Gatlinburg Space Needle
Gatlinburg Space Needle
5 minutes walking
Standing at 407 ft, offers panoramic views of Gatlinburg and surrounding mountains from its observation deck.
Ober Gatlinburg Ski Resort
3 minutes driving
Great for winter sports lovers, offering skiing, snowboarding, and a wildlife encounter year-round.
Gatlinburg Mountain Coaster
Gatlinburg Mountain Coaster
3 minutes driving
A thrilling alpine coaster suitable for all ages, twisting through beautiful Smoky Mountain scenery.
Mynatt Park
17 minutes walking
A serene park featuring walking trails, picnic areas, and a tranquil creek, perfect for relaxation.
Fannie Farkle's
Fannie Farkle's
4 minutes walking
Casual eatery known for its delicious corn dogs and arcade games, a hit with both kids and adults.
Donut Friar
Donut Friar
8 minutes walking
Famous for its fresh, small-batch donuts in a cozy setting; perfect for breakfast or a sweet treat.
Ole Smoky Tennessee Moonshine
Ole Smoky Tennessee Moonshine
6 minutes walking
Offering locally-made moonshine and tastings, a fun experience for those interested in regional spirits.
Sweet Fanny Adams Theatre
9 minutes walking
A lively venue hosting musical comedies and variety shows, perfect for a fun night out with family or friends.
Hillbilly Golf
3 minutes driving
An innovative mini-golf course set atop a hill, combining breathtaking views with quirky themes.
Getting around
City Centre
Gatlinburg9 min  ·  700 m
Airports
McGhee Tyson (TYS)118 min  ·  78.1 km
Asheville Regional (AVL)206 min  ·  137.2 km

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 1 review
4/5 based on 1306 reviews
8.2
8.2/10 based on 3302 reviews
#21 of 72 hotels in Gatlinburg based on Tripadvisor
Donald
United States, November  2024
7.8/10

I had a mixed experience during my stay. The hotel was clean and the staff was friendly, but the noise levels in the evenings were a major drawback. The parking situation was also frustrating, though the amenities like the indoor pool and hot tubs were nice. Overall, it's a decent spot but comes with some inconveniences that I wasn't expecting.

Rooms
8.0
The rooms were clean and the beds were comfortable, providing a good night's rest.
Service
9.0
The service was very friendly and accommodating throughout my stay.
Location
9.0
The hotel is conveniently located just off the strip, making it easy to walk to attractions and eateries.
Dining
6.0
Breakfast was decent; however, I was hoping for a bit more variety.
Facilities
7.0
The indoor pool and hot tubs were great, although the pool could be a little chilly.
Clean rooms
Loud at night
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Property information and rules
Check-in
from 16:00-23:30
Check-out
from 05:00-11:00
Guest Parking
Private parking is possible on site (reservation might be needed) at USD 15 per day.
Internet
is available in for free.
Breakfast
At the hotel Edgewater And Conference Center guests are invited to a full breakfast served for free. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Year renovated:
2008
Number of floors:
8
Number of rooms:
205
Former name
Edgewater Hotel & Conference Center
FAQs
About Edgewater Hotel And Conference Center
What is the distance between Edgewater Hotel And Conference Center and the Great Smoky Mountains National Park?
The hotel is located 2 km from the Great Smoky Mountains National Park.
Which attractions are within walking distance of Edgewater Hotel And Conference Center?
Nearby attractions within walking distance include Ripley's Aquarium of the Smokies (0.5 km) and the Gatlinburg Space Needle (0.5 km).
What are the check-in and check-out times at Edgewater Hotel And Conference Center?
Check-in is at 16:00 and check-out is at 11:00.
Does Edgewater Hotel And Conference Center have on-site dining options?
The hotel features an on-site restaurant serving breakfast and other meals.
Is parking available at Edgewater Hotel And Conference Center?
The hotel offers private parking for a fee of $15 USD per day.
What amenities are included in the rooms at Edgewater Hotel And Conference Center?
Rooms include a flat-screen TV, air conditioning, coffee maker, private balcony, and free Wi-Fi.
Are there fitness facilities at Edgewater Hotel And Conference Center?
Guests can access a fitness center and two jacuzzis at the hotel.
What breakfast options are available at Edgewater Hotel And Conference Center?
A complimentary continental breakfast is served daily, including hot items such as sausage biscuits.
Is Edgewater Hotel And Conference Center accessible for guests with limited mobility?
The hotel offers wheelchair access and handicap accessible rooms and facilities.
Does Edgewater Hotel And Conference Center have indoor and outdoor pools?
The hotel features both an indoor and outdoor heated pool open year-round.
How far is Edgewater Hotel And Conference Center from McGhee Tyson Airport?
The hotel is 80 km from McGhee Tyson Airport.
Which languages do staff at Edgewater Hotel And Conference Center speak?
The staff primarily speaks English.

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