Av. Satelite Norte Y Calle Bubullek, Tulum, 77780,
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Close to the beach
Great
8.5
9.4
/10
4.8
4.5
/5
Loved by Biwa Tulum guests
Amazing staff
Clean rooms
Comfortable bed
Free parking
Hot water
"Pretty nice pool and the rooftop patio!"
Vladimir from Canada
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"The room is very large and includes a sink, dishes, and microwave as well as the coffee/tea."
Richard from United States
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"It is insanely humid and hot in Tulum, so the a/c in the room was a lifesaver."
Ariel from United States
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4-star Tulum hotel with rooftop bar and decor inspired by the nacreous pearl
Rooms & Design
Biwa Tulum's decor is inspired by the nacreous pearl and was created with investments in local artisans. Each air-conditioned room offers a city view, a flat-screen TV, a private bathroom, and a safety deposit box. Selected rooms include a balcony, a coffee machine, and a kitchen with a fridge, minibar, and stovetop.
Amenities & Facilities
The hotel's rooftop bar provides scenic views and a space for relaxation. On-site facilities include an outdoor swimming pool, a fitness centre, and a billiards table. Guests can rent bicycles from the hotel or use the business centre with high-speed internet access.
Dining
Biwa Tulum's on-site restaurant serves diverse cuisines with options for kids' meals and wine or champagne. A coffee house on the ground floor, Don Tomas, offers breakfast and lunch. The restaurant also provides room service and a terrace with views of the area.
Location & Transportation
Biwa Tulum is located in the centre of Tulum, 1 km from Tulum Bus station and 3.7 km from the Tulum Archeological Site. Free private parking is available on-site, and the hotel offers a paid airport shuttle to Cozumel International Airport (78 km). Bike rental and car hire are available for exploring the area.
Wellness & Relaxation
The outdoor swimming pool has a shallow end, sun loungers, and is open year-round. Massage services include back, couples, foot, full body, hand, head, and neck massages, plus a public bath. The fitness centre and terrace provide additional spaces for exercise and relaxation.
Highlights
Rooms: Decor inspired by nacreous pearl; kitchens in selected suites
Amenities: Rooftop bar, outdoor pool, billiards, bike rental
Dining: On-site restaurant with kids' meals; Don Tomas cafe
Location: Centre of Tulum, 1 km from bus station, 3.7 km from ruins
Wellness: Massage services (couples, full body), public bath, fitness centre
Sustainability: Eco-friendly practices with intelligent energy-saving systems
“The hotel's focus on eco-friendly practices and support for local artisans gives it a distinct identity. Its location provides convenient access to Tulum's main attractions while still offering a quieter retreat. I especially appreciate the rooftop bar; it's a thoughtful addition that enhances the overall experience.”
Charlotte EvansHead of Editorial at Hotelsdowntown
Select room type
Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
Twin Room
2 persons
32 sq. feet
2 Single beds
Air conditioning
Heating
room details
Double Room Balcony
2 persons
32 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Junior Suite Balcony
2 persons
80 sq. feet
2 Single beds
Air conditioning
Balcony
room details
Check Availability & Prices
Find the best rates for your travel dates now!
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
Facilities: Great
8.9/10Review score
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
VIP check-in/ -out
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Billiard tables
Guest Parking
Dryer
Cookware/ Kitchen utensils
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Welcome drink
Dining
Restaurant
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Sun loungers
Sun terrace
Leisure/ TV room
Back massage
Head massage
Full body massage
Foot massage
Public Bath
Shallow end
Room features
Air conditioning
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
At Biwa Tulum, guests are invited to indulge in a delightful culinary journey with Don Tomás, where the heart of Mexican and local flavors truly comes alive. This family-friendly dining venue offers an inviting atmosphere perfect for unforgettable mornings and afternoons. Breakfast, brunch, and lunch options showcase a variety of vegetarian delights that highlight the essence of Tulum's rich culinary heritage.
Don Tomás
Mexican, Local
Ambiance
Welcoming and family-friendly, ideal for leisurely meals with loved ones.
Key Offerings
Offers a delightful array of vegetarian dishes inspired by local cuisine, served with warmth and hospitality. Perfect for enjoying flavorful breakfasts and vibrant brunches.
Reservation
Not needed
Open daily from 7:00 AM to 3:00 PM; Saturdays until 2:00 PM.
Location
Av. Satelite Norte Y Calle Bubullek, Tulum, 77780,
Explore Tulum
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Tulum Archaeological Site
10-minute drive
Ancient ruins overlooking the Caribbean, known for its stunning views and historical significance. Guided tours available.
Parque Nacional de Tulum
10-minute drive
Beautiful coastal park featuring diverse ecosystems, perfect for hiking. Wildlife includes exotic birds and plants.
Laguna Kaan Luum
8 minutes walking
A serene lagoon with turquoise water, ideal for swimming and relaxing. Popular for picnics and family outings.
Tulum Monkey Sanctuary
9 minutes walking
Sanctuary dedicated to rehabilitating monkeys. A unique experience to learn about conservation and interact with animals.
Cenote Yax Kin Camping
18-minute drive
Adventure at a camping site near a stunning cenote. Perfect for thrill-seekers and those who enjoy nature.
Yoga Classes
10-minute walk
Relaxing yoga sessions available at nearby studios. Ideal for those seeking tranquility and wellness.
El Asadero
2 minutes walking
Casual dining with delicious grilled meats and local specialties. Known for its vibrant atmosphere.
Cafe Don Tomas
1 minute walking
Cozy café offering fresh coffee and pastries. A favorite for breakfast and light lunches.
Hernandez Gallery Tulum
5 minutes walking
Art gallery showcasing local and international artists. Regular exhibitions and cultural events are held.
Casa de la Cultura
10-minute drive
Event space offering live music and cultural performances. Great for an evening of local music and dancing.
Getting around
<br />
City Centre
Tulum 11 min · 3000 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 94 min · 38.8 mi
Cozumel (CZM) 121 min · 49.8 mi
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Property information and rules
Check-in
from 15:00-23:30
Check-out
from 07:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs MXN 200 per person per day.
Pets
Pets are not allowed.
Number of rooms:
14
Reviews and Ratings
Feedback about Biwa Tulum from previous guests about their experience.
Review score
Based on 162 verified reviews
8.8 /10
Great
92 %
Recommend
Cleanliness
9.2/10
Comfort
9.3/10
Facilities
8.9/10
Free WiFi
8.8/10
Location
8.4/10
Staff
9.1/10
Value for money
8.7/10
Pros
Great location
Spacious room
Helpful staff
Cons
Street noise
Cold pool
Dated TV
Guest reviews
based on 248 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Biwa Tulum
What popular attractions are near Biwa Tulum?
Nearby attractions include Tulum Archeological Site (4 km), Parque Nacional Tulum (3 km), and Grand Cenote (3 km).
How far is Biwa Tulum from the nearest airport?
The hotel is 78 km from Cozumel International Airport and 65 km from Aeropuerto de Playa del Carmen.
What are the check-in and check-out times at Biwa Tulum?
Check-in is at 15:00 and check-out is by 12:00.
Does Biwa Tulum provide parking for guests?
The hotel offers free private parking on-site.
What amenities are available in the rooms at Biwa Tulum?
Rooms include air conditioning, a flat-screen TV, a private bathroom, and a safety deposit box.
Is breakfast offered at Biwa Tulum?
Breakfast is available for an additional charge of 200 MXN.
What dining options are available at Biwa Tulum?
The hotel features an on-site restaurant that serves diverse cuisines and a lounge bar.
What recreational facilities does Biwa Tulum offer?
Guests can enjoy an outdoor swimming pool, a fitness centre, and billiards.
Can guests request airport transportation from Biwa Tulum?
The hotel provides a paid airport shuttle service for guests.
What languages are spoken by the staff at Biwa Tulum?
The staff at the hotel speaks English and Spanish.
Is there a place to relax outdoors at Biwa Tulum?
The hotel offers a terrace with sun loungers for relaxation.
Does Biwa Tulum offer any spa services?
Spa services include a variety of massages such as back massage and full body massage.