"We stayed in the Deluxe Studio room for 4 days (I wish to stay more) with a private pool and everything in room was pretty new."
Nese from Turkey
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"Probably one of the best-looking places of our trip in Mexico."
Moussa from Belgium
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"The neighborhood is very safe and probably the best in Tulum with many restaurants and cafes to choose from."
Usacdm from United States
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Aparthotel with rooftop pool in Tulum - Urbano By Sundara
Accommodations
Each unit at Urbano By Sundara is a recently renovated apartment with a fully equipped kitchen and private bathroom. The Deluxe Apartment offers a private pool on the balcony, while the Penthouse Apartment includes a private plunge pool and a spacious terrace. All apartments are fitted with air conditioning, a fridge, kitchenware, a coffee machine, and free toiletries.
Rooftop Pool & Outdoor Spaces
The hotel's rooftop pool provides panoramic views of Tulum and is open all year, with a shallow end and sun loungers. Guests also have access to a sun terrace with outdoor furniture and a solarium. For relaxation, the rooftop pool area offers a pool with view and a shallow end for safe swimming.
Location & Neighborhood
Urbano By Sundara is situated in the Aldea Zama district, 1.6 km from Tulum Bus station and 6.3 km from the Tulum Archeological Site. The building is across the street from a 7-Eleven and next to a coffee and breakfast cafe. Nearby restaurants include Fit A Licious and Xibak, both within a 2-minute walk.
Services & Amenities
The property offers express check-in/out and VIP services, with private check-in/out and invoice provided. Complimentary parking is available on nearby streets, and 24-hour security includes CCTV in common areas and outside. Guests receive a cleaning service upon request, and the host Nico provides local advice and assistance.
Family-Friendly Accommodations
Family rooms at Urbano By Sundara offer ample space with fully equipped kitchens and private terraces. The Deluxe Apartment can accommodate families with children, and the rooftop pool includes a shallow end suitable for kids. Outdoor recreational amenities include a sun terrace and nearby parks within walking distance.
Highlights
Accommodations: Deluxe and Penthouse apartments with private plunge pools
Amenities: Rooftop pool with panoramic views and sun terrace
Location: Aldea Zama, 1.6 km from Tulum Bus station
Services: Express check-in/out and VIP services
Family: Family rooms with fully equipped kitchens
“This Tulum aparthotel impresses with its modern design and generous apartment layouts, ideal for longer stays; the rooftop pool offers sweeping views, but the private plunge pools are a true luxury. I especially appreciated the proximity to local restaurants and shops. Its blend of independence and service strikes a smart balance.”
Charlotte EvansHead of Editorial at Hotelsdowntown
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
Facilities: Perfect
9.3/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Smoke detectors
Fire extinguishers
Sports & Fitness
Golf course
Guest Parking
Cookware/ Kitchen utensils
Spa & Leisure
Rooftop pool
Plunge pool
Sun loungers
Sun terrace
Solarium
Pool with view
Shallow end
Room features
Air conditioning
Sitting area
Terrace
Garden furniture
Bathroom
Free toiletries
Self-catering
Cookware/ Kitchen utensils
Show more
Location
Aldea Zama, Tulum, 77766,
Explore Tulum
Explore Tulum
Top Attractions
Activities
Dining
Entertainment
Tulum Archaeological Site
40 minutes' walk
Ancient Mayan ruins overlooking the Caribbean, showcasing impressive structures. Guided tours available to enrich your visit.
Laguna Kaan Luum
25 minutes' walk
A stunning lagoon perfect for swimming or relaxing. Ideal spot for picnicking with beautiful views and calm waters.
Cenote Zacil-Ha
25 minutes' walk
A captivating cenote with crystal-clear waters, perfect for swimming and snorkeling. Facilities available for comfort.
Tulum Monkey Sanctuary
25 minutes' walk
An animal rescue and sanctuary where you can learn about local wildlife. Great for families; enjoy guided tours.
Snorkeling Tours
10 minutes' drive
Thrilling snorkeling tours available nearby. Experience vibrant marine life and beautiful reefs; rentals and guides provided.
Yoga Classes
10 minutes' drive
Serene yoga classes suitable for all levels. Relaxation-focused sessions offered at several local studios; book in advance.
Biking Adventures
10 minutes' drive
Multiple bike rental shops nearby. Scenic routes take you through beautiful landscapes and cenotes; suitable for all experience levels.
Chacabar
6 minutes' walk
Charming eatery with homemade dishes. Local specialties and vegetarian options available. Reservations recommended for dinner.
Cafe Galeria Tulum
4 minutes' walk
Artistic café serving delightful breakfast and coffee. Fresh, local ingredients used, ideal for light meals or snacks.
La Colifata
5 minutes' walk
A cozy atmosphere with innovative dishes. Offers a range of healthy options; excellent for both casual and elegant dining.
Batey Mojito and Guarapo Bar
10 minutes' drive
A lively bar known for its mojitos and live music. Great ambiance for nightlife; features local artists and vibrant events.
Pablo Acosta Theater
10 minutes' drive
Local community theater showcasing various performances. Offers unique cultural experiences such as comedy and drama shows.
La Nave
10 minutes' drive
Family-friendly entertainment venue with a relaxed vibe. Games and activities available for all ages; suitable for kids and adults.
Getting around
City Centre
Tulum 15 min · 4000 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 98 min · 40.3 mi
Cozumel (CZM) 125 min · 51.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are not allowed.
Number of rooms:
14
Reviews and Ratings
Feedback about Urbano By Sundara from previous guests about their experience.
Review score
Based on 45 verified reviews
9.2 /10
Perfect
96 %
Recommend
Cleanliness
9.6/10
Comfort
9.7/10
Facilities
9.3/10
Free WiFi
7.5/10
Location
9.2/10
Staff
9.5/10
Value for money
9.3/10
Pros
New apartments
Helpful staff
Good location
Cons
Bedroom smell
Poor equipment
Unsafe pool area
Guest reviews
based on 61 reviews
9.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Urbano By Sundara
What is the check-in and check-out policy at Urbano By Sundara?
Check-in is from 15:00 and check-out is by 11:00.
How far is Urbano By Sundara from Tulum Archeological Site?
The hotel is located 6 km from Tulum Archeological Site.
What are the nearby restaurants to Urbano By Sundara?
Nearby restaurants include Baranciao, The Pitted Date Vegan Restaurant, Vintage Cafe Tulum, La Colifata Restaurant, Norita Tulum, La Pebeta, Coconut Kitchen, and Totem Restaurant & Jazz Lounge, all within 0.5 km.
What amenities does Urbano By Sundara offer?
The hotel features a rooftop pool, outdoor pool, sun loungers, and a solarium.
What room amenities are available at Urbano By Sundara?
Rooms include air conditioning, a fridge, kitchenware, a coffee machine, free toiletries, and Wi-Fi.
What activities can guests enjoy at Urbano By Sundara?
Guests can enjoy access to a golf course and recreational amenities including outdoor pools.
What is the closest airport to Urbano By Sundara?
Cozumel International Airport is located 81 km from the hotel.
Is there a smoking policy at Urbano By Sundara?
The hotel is a non-smoking property.
Does Urbano By Sundara offer family-friendly accommodations?
The hotel features family rooms and spacious accommodations suitable for families.
What languages are spoken by the staff at Urbano By Sundara?
The staff is multilingual, with proficiency in English and Spanish.