HYATT CENTRIC PLAYA DEL CARMEN - DOWNTOWN HOUSE & BEACH HOUSE (ADULTS ONLY), Playa del Carmen
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Key details
Hotel Details
5Ta Avenida Norte Por 12, Playa del Carmen, 77710,
-
Near Aquarium Beach
Very good
7.9
7.9
/10
4.1
4.0
/5
Loved by Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) guests
Helpful staff
Modern rooms
Amazing breakfast
Excellent bathrooms
Free shuttle
"You do get privileges at the beachfront sister hotel as well so if you get tired of the rooftop pool you can head over to the other location to enjoy the surf and sand."
Gia from United States
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"Room was awesome with personal balcony that overlooked entire nightlife."
Hildegard
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"The location is right in the middle of the downtown area, so it was exactly what we wanted."
lauren j
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Adults-only hotel with two distinct properties: Downtown House and Beach House
Two hotels in one: city rooftop and beachfront access
Hyatt Centric Playa Del Carmen operates two distinct properties: Downtown House, set above shopping and nightlife, and Beach House, directly on the sand. Guests have access to both, offering a choice between a rooftop infinity pool with ocean views and a beachfront pool with sun loungers. The hotel is adults-only, ensuring a focused atmosphere for couples and groups.
Rooftop infinity pool and daily entertainment
The Downtown House features a 30,000-square-foot rooftop playground with an infinity pool, cabanas, and a swim-up bar. Live DJ sets play daily, and the pool is open year-round with shallow ends for lounging. Guests can join daily activities like yoga classes, tequila tastings, and guacamole workshops hosted by staff.
Dining with three restaurant options
The hotel offers three distinct dining options, including rooftop restaurants at Downtown House and beachfront dining at Beach House. The restaurants are led by an executive chef from CATCH NYC, serving Mexican and international cuisine. Breakfast is available each morning at the Beach House, and guests can order wine, champagne, or snacks from the snack bar.
Spacious rooms with premium amenities
All rooms are air-conditioned with flat-screen TVs and Chromecast, plus bathrobes and complimentary toiletries from DS&Durga. Some units include a seating area or private balcony with furniture. The hotel is pet-friendly, offering pet baskets and bowls, and provides airport shuttle service and grocery deliveries upon request.
Location steps from 5th Avenue and beach
Hyatt Centric is located steps from 5th Avenue, Playa del Carmen's main shopping and dining strip, and 300 meters from 28 de Julio Square. The Beach House offers direct beach access, while Downtown House is close to nightclubs like Coco Bongo. Nearby attractions include the ADO International Bus Station (700 meters) and the Playa del Carmen Maritime Terminal (900 meters) with ferries to Cozumel.
Highlights
Dual-Property: Downtown House (city) and Beach House (beachfront)
Rooftop: 30,000 sq ft infinity pool with live DJ sets
Dining: Three restaurants by CATCH NYC executive chef
Activities: Daily yoga, tequila tastings, guacamole class
Pet-Friendly: Pet baskets and bowls provided
Location: 700m from ADO Bus Station, 900m from Maritime Terminal
“This adults-only property provides dual experiences, with a downtown vibe and a beachfront escape. The rooftop pool stands out, offering ocean views and a lively DJ scene. I see it appealing to those seeking both city excitement and luxurious relaxation.”
Charlotte EvansHead of Editorial at Hotelsdowntown
Select room type
Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
King Room One King Bed Balcony Downtown House
2 persons
50 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
King Room One King Bed Partial Ocean Front Beach House
2 persons
49 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
King Room One King Bed Partial Ocean View Beach House
2 persons
50 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Show all rooms
Check Availability & Prices
Find the best rates for your travel dates now!
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
Facilities: Great
8.2/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Cycling
Yoga class
Fishing
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Dinner
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Infinity pool
Rooftop pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Leisure/ TV room
Pool with view
Shallow end
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Curtains
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Dining Onsite
Hyatt Centric Playa Del Carmen features vibrant dining experiences that embrace local flavors and innovative culinary styles, all set against picturesque backdrops. From the rooftop views at UMI Urban Kitchen to the laid-back ambiance of C-Grill, guests are invited to savor a variety of exquisite dishes amidst elegant surroundings.
UMI Urban Kitchen
American and Caribbean with a focus on seafood and grill
Ambiance
Modern and romantic, located on the rooftop with stunning city views
Key Offerings
Enjoy a diverse menu featuring local and international dishes, with options for various dietary preferences. Indulge in evenings accompanied by live DJ sets.
Reservation
Recommended
Open daily from 7 AM to 10 PM
C-Grill
Family-friendly American and Caribbean fare with Mexican influences
Ambiance
Modern setting suitable for all ages, with a welcoming and relaxed vibe
Key Offerings
Special emphasis on grilled meats and seafood, along with vegetarian, vegan, and gluten-free options. Perfect for breakfast, brunch, lunch, and dinner.
Reservation
Not needed
Open for breakfast, lunch, dinner, and cocktail hour
Location
5Ta Avenida Norte Por 12, Playa del Carmen, 77710,
Explore Playa del Carmen
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
3 minutes' walk
A vibrant pedestrian street filled with shops, boutiques, and street performers, perfect for soaking in local culture.
3D Museum of Wonders
5 minutes' walk
An interactive museum featuring stunning 3D art that's ideal for fun photo opportunities and unique artworks.
Kool Beach Club
12 minutes' walk
A lively beach club offering loungers, food, and drinks with a vibrant atmosphere, making it perfect for relaxation and fun.
Nuestra Senora del Carmen Catholic Church
5 minutes' drive
A beautiful church known for its striking architecture and peaceful ambiance. Ideal for those seeking tranquility.
Cenote Carwash
5 minutes' drive
A natural cenote perfect for swimming and exploring. Rentals for snorkeling gear are available nearby for added adventure.
Yoga Classes at INTI Beach
12 minutes' walk
Relaxing yoga classes by the beach, ideal for rejuvenation. Sessions are usually open to all levels; check schedules for details.
Blue Lobster
2 minutes' walk
A seafood haven known for its fresh dishes and ocean views. Reservations are recommended, especially for dinner.
Aldea Corazon
1 minute' walk
A charming spot featuring local Mexican cuisine with a lovely garden setting, perfect for a casual meal.
Coco Bongo
2 minutes' walk
A lively venue known for spectacular shows, live music, and a vibrant nightlife atmosphere. Ideal for late-night fun.
La Sirena's Fine Mexican Handcrafts
10 minutes' walk
A craft store hosting traditional Mexican arts; great for family-friendly exploring. Check for artisan workshops.
Getting around
<br />
City Centre
Playa del Carmen 5 min · 1400 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 18 min · 5000 ft
Cozumel (CZM) 52 min · 21.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 07:00-12:00
Guest Parking
Public parking is possible at a location nearby at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs US$25 per person per day.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are allowed on request.
Number of floors:
4
Number of rooms:
119
Former name
hyatt centric playa del carmen - new hotel - downtown & beach house (adults only)
Reviews and Ratings
Feedback about Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) from previous guests about their experience.
Review score
Based on 803 verified reviews
8.7 /10
Great
83 %
Recommend
Cleanliness
8.6/10
Comfort
8.7/10
Facilities
8.2/10
Free WiFi
8.2/10
Location
8.7/10
Staff
7.9/10
Value for money
7.5/10
Pros
Rooftop pool
Excellent condition
Nice rooftop
Great location
Cons
Noise issues
No hotel parking
Rude staff
Guest reviews
based on 354 reviews
7.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)
What are the check-in and check-out times at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Check-in is from 15:00 and check-out is by 12:00.
How far is Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) from Cancun International Airport?
The hotel is approximately 55 km from Cancun International Airport, which is about a 45-minute drive.
Are there any nearby restaurants from Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Nearby dining options include La N 20 Cantina, Bovino's Churrascaria, Blue Lobster, El Oasis, La Famiglia, Sushi Roll, and Tequila Barrel, all within 0.5 km.
What dining options are available on-site at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
The hotel features three distinct restaurants and bars, including rooftop dining and beachfront options.
Is there a pool at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Guests can enjoy an outdoor infinity pool located on the rooftop with stunning ocean views.
What amenities can guests expect in the rooms at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Rooms are equipped with air conditioning, flat-screen TVs with cable channels, coffee and tea making facilities, and complimentary toiletries.
Does Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) offer any fitness facilities?
The hotel features a fitness center with modern equipment for guest use.
What is the pet policy at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
The hotel welcomes pets, allowing them to stay with their owners.
Is there internet access available at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
High-speed Wi-Fi is available for free throughout the property.
What type of experience does Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) offer?
This hotel provides an adults-only, beachfront luxury experience with direct access to vibrant city life.