What is the check-in and check-out policy at The Reserve Tulum?
Check-in time is at 15:00 and check-out is by 12:00.
16 photos
THE RESERVE TULUM, Tulum
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Key details
Hotel Details
5 Calle 11 Sur, Tulum, 77760,
- Close to the cenotes
Very good
7.4
The Reserve Tulum - A garden-view aparthotel with pool and private balconies in La Veleta
Located in La Veleta, this 2-star Tulum hotel features apartments, suites, and bungalows with private balconies overlooking the garden and pool. The Reserve Tulum offers air-conditioned accommodations equipped with flat-screen TVs, streaming services, minibars, and tea/coffee makers. Each unit includes a private bathroom with shower, hairdryer, and complimentary toiletries. Select apartments feature fully equipped kitchens with refrigerators, ovens, microwaves, and cookware. The property includes a bar, garden, and terrace for guests' use, along with free WiFi and private parking. The Reserve Tulum sits 1 mile from Parque Dos Ojos and Avenida Kukulkan, with easy access to Cenote Cristal and Cenote Escondido swimming lakes. Curry by Po Thai Restaurant is 0.5 miles away, while Tulum Bus station is 1.5 miles from the property.
Pros
Private entrances to all units enhance guest privacy
Garden and pool views available from accommodation balconies
Fully equipped kitchens in selected apartments include ovens and microwaves
Multiple swimming lakes within easy reach of the property
Cons
3.5 miles from Tulum Archaeological Site
1.5 miles from the main bus station
“Located in the up-and-coming La Veleta neighborhood, the hotel provides a convenient launchpad to Tulum's attractions. The hotel stands out with its proximity to the fish-filled swimming lakes and a relaxing terrace with an outdoor pool. I found the bicycle rentals particularly appealing for exploring the nearby Cenote Cristal and Escondido.”
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
General
- No smoking on site
- Parking
- 24-hour reception
- No pets allowed
- 24-hour security
- Fire extinguishers
Dining
- Bar/ Lounge area
Spa & Leisure
- Outdoor swimming pool
- Garden area
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Terrace
Show more
Location
5 Calle 11 Sur, Tulum, 77760,
Explore Tulum
Local Experiences
Tulum Archaeological Site
15-minute drive
Ancient ruins overlooking the Caribbean Sea, highlighting Tulum's rich Mayan heritage with stunning coastal views.
Cenote Crystal
5-minute drive
A picturesque cenote with crystal-clear waters perfect for swimming and snorkeling in a tranquil environment.
Laguna Kaan Luum
5-minute drive
A serene lagoon known for its vibrant blue waters, ideal for swimming and relaxing in a stunning natural setting.
MiNiAtUrE Art Gallery
5-minute drive
A captivating gallery showcasing miniature art pieces, offering a unique cultural experience and visual feast.
Cenote Yax Kin Camping
4-minute drive
Camping experience at a stunning cenote with opportunities for swimming, exploring, and enjoying nature.
Yoga Classes
10-minute walk
Local yoga studios offer relaxing classes suitable for all levels, providing a zen escape from city life.
Snorkeling Tours
15-minute drive
Exciting snorkeling adventures in the Caribbean, with opportunities to see vibrant marine life and coral reefs.
Tulum Monkey Sanctuary
5-minute drive
An interactive experience with rescued monkeys, ideal for families and animal lovers seeking a unique adventure.
La Consentida
10-minute walk
Charming café with a relaxed atmosphere, serving authentic Mexican cuisine and refreshing smoothies.
Gypsea Market
9-minute walk
Colorful market with a variety of food stalls offering fresh, local dishes in a vibrant outdoor setting.
Las Palmas Beach Club
14-minute walk
Beachfront club with casual dining, serving fresh seafood and cocktails, perfect for a seaside meal.
Panna e Cioccolato
5-minute drive
Artisan gelato shop known for its rich flavors and unique ingredients, a sweet treat to enjoy during your stay.
Casa de la Cultura
5-minute drive
Cultural venue hosting art exhibitions and live performances, showcasing local talent and creativity.
Kooky Beach Club
15-minute drive
Lively beach club featuring live music events and DJ nights, perfect for nightlife enthusiasts looking to unwind.
Cenote Dos Ojos
4-minute drive
A popular cenote with opportunities for activities like diving and swimming, suitable for families and thrill-seekers.
Local Art Shows
10-minute walk
Regular showcases of local artists' works in nearby galleries, family-friendly and a great way to connect with the community.
Getting around
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 11:00-12:00
Internet
Wireless internet is available in the hotel rooms for free.
Pets
Pets are not allowed.
Number of rooms:
19
Reviews and Ratings
Feedback about The Reserve Tulum from previous guests about their experience.
Pros
Comfortable rooms
Good AC
Lovely grounds
Cons
Noisy dogs
Guest reviewsShow more reviews
FAQs
About The Reserve Tulum
What amenities are available in the rooms at The Reserve Tulum?
Rooms include air conditioning, a flat-screen TV with streaming services, a microwave, a coffee machine, and free toiletries.
Does The Reserve Tulum have any dining options on-site?
The hotel features an on-site bar serving drinks and refreshments, along with an outdoor dining area.
What recreational facilities are offered at The Reserve Tulum?
Guests can enjoy an outdoor swimming pool available at the hotel.
How far is The Reserve Tulum from the Tulum Archeological Site?
The hotel is located 6 km from the Tulum Archeological Site.
What is the closest airport to The Reserve Tulum?
Cozumel International Airport is the nearest airport, approximately 37 km away.
Are there nearby attractions to visit when staying at The Reserve Tulum?
Nearby attractions include Cenote Cristal and Cenote Escondido, both of which are easily accessible.
Is Wi-Fi available at The Reserve Tulum?
Free Wi-Fi is available for all guests throughout the property.
Is The Reserve Tulum suitable for families or couples?
The hotel targets leisure travelers seeking nature experiences and couples looking for a romantic getaway.
How far is the Tulum Bus station from The Reserve Tulum?
The Tulum Bus station is located 3 km from the hotel.
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