What is the check-in and check-out policy at The Excelsior, A Luxury Collection Hotel, Florence?
Check-in is at 15:00 and check-out is at 12:00.
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THE EXCELSIOR, A LUXURY COLLECTION HOTEL, FLORENCE, Florence
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Key details
Hotel Details
Piazza Ognissanti 3, Florence, 50123,
- Close to the Duomo
Perfect
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5-star luxury hotel on the Arno River with rooftop panoramic dining
Rooms & Suites
The hotel has
Dining & Bars
The
Location & Concierge
Located on the banks of the Arno in Florence's historic Piazza Ognissanti, the hotel is 900 meters from Ponte Vecchio. Santa Maria Novella Train Station is 500 meters away. The concierge team provides tailored local experiences, including dinner reservations and private tours.
Wellness & Fitness
Guests have access to a wellness center at a partner hotel opposite the property for premium spa treatments. The hotel offers a complimentary 24-hour
Services & Amenities
The hotel is pet-friendly and provides pet baskets and bowls. Valet parking and a parking garage are available for guests arriving by car. Business meeting facilities and a 24-hour front desk with concierge service are also offered.
Highlights
Location: On the Arno River, 500m from Santa Maria Novella station
Rooms: 171 rooms with Luxury Collection Bed and Arno views
Dining: SE*STO on Arno rooftop restaurant & ORVM bar
Wellness: Access to partner hotel wellness center & 24-hour fitness studio
Services: Pet-friendly with pet amenities, valet parking
Concierge: Personalized local experiences and tour assistance
“In Florence, this hotel stands out for exceptional service and attention to detail, particularly from the concierge and front desk staff. Its location offers both convenience and a quiet atmosphere, enhanced by rooftop views of the Arno River and the city. I noted that thoughtful gestures, like anniversary acknowledgements, elevate the experience beyond the expected.”
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Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
- Penthouse King Room Terrace2 persons30 sq. feet1 King-size bedAir conditioningBalconyroom details
- Classic Junior King Suite2 persons30 sq. feet1 King-size bedAir conditioningHeatingroom details
- Junior King Suite River View2 persons30 sq. feet1 King-size bedAir conditioningHeatingroom details
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
General
- Non-smoking property
- Free Wi-Fi
- Paid off-site car park
- Safe deposit box
- 24-hour reception
- Pets allowed (limited amount or weight)
- Rooms/ Facilities for disabled
- Lift
- Electric vehicle charging station
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Private parking is possible at a location nearby at EUR 70 per day.
Services
- 24-hour room service
- Housekeeping
- Laundry
- Dry cleaning
- Wake up service
Dining
- Restaurant
- Bar/ Lounge area
- Outdoor dining area
Business
- Meeting/ Banquet facilities
Children
- Cots
- Paid babysitting/ Child services
Room features
- Patio
- Turndown service
- Dining table
Bathroom
- Hair dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- High ceiling
Show more
Dining Onsite
Indulge in the exquisite dining experiences at The Excelsior, A Luxury Collection Hotel, Florence, where Tuscany's culinary heritage meets contemporary flair. Guests can delight in sweeping views and vibrant flavors at SE·STO On Arno and explore the traditional Tuscan offerings at the adjoining ORVM.
Location
Piazza Ognissanti 3, Florence, 50123,
Explore Florence
Explore Florence
Ponte Vecchio
10 minutes' walk
Historic bridge featuring shops; ideal for selfies and sunset views over the Arno River.
Piazza del Duomo
13 minutes' walk
Iconic square with the stunning Cathedral; offers guided tours to climb the dome for panoramic views.
Basilica of Santa Maria Novella
5 minutes' walk
Magnificent church showcasing Renaissance art and architecture; check out the frescoes inside.
Mercato Centrale
14 minutes' walk
Vibrant market featuring local food vendors; perfect for tasting Florentine specialties.
Bike Tours
10 minutes' ride
Guided bike tours through Florence; an exhilarating way to experience the city's history.
Yoga in the Park
30 minutes' walk
Outdoor yoga sessions at Parco delle Cascine; ideal for relaxation amidst nature.
Art Workshops
12 minutes' walk
Local art studios offering classes; engage in painting or sculpture with professional artists.
Trattoria dei 13 Gobbi
2 minutes' walk
Authentic Tuscan cuisine with a cozy ambiance; known for its handmade pasta and local wines.
Winter Garden by Caino
1 minute' walk
Elegant dining with refined Mediterranean dishes; offers an exquisite tasting menu.
Restaurante Il Latini
5 minutes' walk
Traditional Florentine restaurant; renowned for its hearty steaks and welcoming atmosphere.
Teatro della Pergola
12 minutes' walk
Historic theater showcasing operas and performances; check the schedule for family-friendly shows.
Colle Bereto
10 minutes' walk
Trendy bar with a lively atmosphere; known for cocktails and weekend DJ sets.
Jazz Club Firenze
15 minutes' walk
Intimate live music venue featuring local jazz artists; perfect for a relaxed evening out.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby at EUR 70 per day.
Internet
Wireless internet is available in the hotel rooms at EUR 4 per hour.
Breakfast
A full breakfast is served at the price of EUR 50 per person per day.
Pets
Pets allowed on request at the price of EUR 100 per stay.
Languages
English, French, Spanish, Italian
Number of rooms:
161
Reviews and Ratings
Feedback about The Excelsior, A Luxury Collection Hotel, Florence from previous guests about their experience.
Pros
Excellent service
Charming hotel
River view
Cons
Noisy rooms
Small bathroom
Dated rooms
Guest reviewsShow more reviews
FAQs
About The Excelsior, A Luxury Collection Hotel, Florence
What dining options are available on-site at The Excelsior, A Luxury Collection Hotel, Florence?
The hotel features two restaurants, including SE*STO on Arno and ORVM bar.
How far is The Excelsior, A Luxury Collection Hotel, Florence from Santa Maria Novella Train Station?
The hotel is 500 m from Santa Maria Novella Train Station.
What are the nearby attractions to The Excelsior, A Luxury Collection Hotel, Florence?
Nearby attractions include Ponte Vecchio (900 m) and the Basilica of Santa Maria Novella (500 m).
What amenities are provided in the guest rooms at The Excelsior, A Luxury Collection Hotel, Florence?
Rooms feature air conditioning, a 32" plasma-screen TV, complimentary Wi-Fi, and a mini-fridge bar.
What kind of breakfast is available at The Excelsior, A Luxury Collection Hotel, Florence?
A varied buffet breakfast showcasing superfood choices is served daily at an additional charge of 52 EUR.
Does The Excelsior, A Luxury Collection Hotel, Florence offer fitness facilities?
Guests have access to the WestinWORKOUT® Fitness Studio, which is open 24/7.
Are there any wellness services available at The Excelsior, A Luxury Collection Hotel, Florence?
Guests can book spa treatments and use the wellness center at a partner hotel located opposite the property.
What languages do the staff speak at The Excelsior, A Luxury Collection Hotel, Florence?
Staff members speak multiple languages to accommodate international guests.
Is The Excelsior, A Luxury Collection Hotel, Florence suitable for business travelers?
The hotel offers meeting rooms and business services tailored for corporate events.
What child services are available at The Excelsior, A Luxury Collection Hotel, Florence?
The hotel offers paid babysitting and child services for families traveling with children.
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