Loved by The Excelsior, A Luxury Collection Hotel, Florence guests
Really good service
Friendly staff
Amazing views
Romantic table
"The Cosimo Rooftop Restaurant staff were amazing and the dinner was absolutely top notch."
Chris from Canada
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"Amazing views from the restaurant and the penthouse."
jay from United States
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"Our room was large and luxurious and the large beautiful bathroom offered a separate shower and oversized bathtub, with all the amenities you could want."
Mara V from United States
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"Beautiful views of ARNO."
Bowercity2002 from United States
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"The breakfast was one of the best I have had and included an omelette/egg station as well as juices, breads, pastries, cheese, yogurt. etc."
John from United States
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5-star luxury hotel on the Arno River with rooftop panoramic dining
Rooms & Suites
The hotel has 171 guest rooms and suites, many overlooking the Arno River and the Oltrarno area. Each room has a Luxury Collection Bed and a Carrara-marble bathroom with a separate tub and shower. In-room technology includes a 32-inch plasma-screen TV with multilingual programme selection and a digital jukebox.
Dining & Bars
The SE*STO on Arno rooftop restaurant offers panoramic views of Florence and Tuscan cuisine. The ORVM bar serves light meals and cocktails in the lobby. A high-quality buffet breakfast is served daily in the Sala Caminetto hall.
Location & Concierge
Located on the banks of the Arno in Florence's historic Piazza Ognissanti, the hotel is 900 meters from Ponte Vecchio. Santa Maria Novella Train Station is 500 meters away. The concierge team provides tailored local experiences, including dinner reservations and private tours.
Wellness & Fitness
Guests have access to a wellness center at a partner hotel opposite the property for premium spa treatments. The hotel offers a complimentary 24-hour WestinWORKOUT Fitness Studio. Bicycle rental and walking tours are available.
Services & Amenities
The hotel is pet-friendly and provides pet baskets and bowls. Valet parking and a parking garage are available for guests arriving by car. Business meeting facilities and a 24-hour front desk with concierge service are also offered.
Highlights
Location: On the Arno River, 500m from Santa Maria Novella station
Rooms: 171 rooms with Luxury Collection Bed and Arno views
Dining: SE*STO on Arno rooftop restaurant & ORVM bar
Wellness: Access to partner hotel wellness center & 24-hour fitness studio
Services: Pet-friendly with pet amenities, valet parking
Concierge: Personalized local experiences and tour assistance
“In Florence, this hotel stands out for exceptional service and attention to detail, particularly from the concierge and front desk staff. Its location offers both convenience and a quiet atmosphere, enhanced by rooftop views of the Arno River and the city. I noted that thoughtful gestures, like anniversary acknowledgements, elevate the experience beyond the expected.”
Charlotte EvansHead of Editorial at Hotelsdowntown
Select room type
Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
Penthouse King Room Terrace
2 persons
325 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Classic Junior King Suite
2 persons
325 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Junior King Suite River View
2 persons
325 sq. feet
1 King-size bed
Air conditioning
Heating
room details
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Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
Facilities: Perfect
9.1/10Review score
General
Non-smoking property
Free Wi-Fi
Paid off-site car park
Safe deposit box
24-hour reception
Pets allowed (limited amount or weight)
Rooms/ Facilities for disabled
Lift
Electric vehicle charging station
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Private parking is possible at a location nearby at EUR 70 per day.
Services
24-hour room service
Housekeeping
Laundry
Dry cleaning
Wake up service
Dining
Restaurant
Bar/ Lounge area
Outdoor dining area
Business
Meeting/ Banquet facilities
Children
Cots
Paid babysitting/ Child services
Room features
Turndown service
Dining table
Bathroom
Hair dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
High ceiling
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Dining Onsite
Indulge in the exquisite dining experiences at The Excelsior, A Luxury Collection Hotel, Florence, where Tuscany's culinary heritage meets contemporary flair. Guests can delight in sweeping views and vibrant flavors at SE·STO On Arno and explore the traditional Tuscan offerings at the adjoining ORVM.
Se·sto On Arno Restaurant & Bar - Temporarily closed
Contemporary Italian
Ambiance
Situated on an elegant rooftop terrace, this venue offers breathtaking city views, providing an enchanting backdrop for dining.
Key Offerings
The menu features a refined selection of contemporary Italian dishes crafted with local ingredients, perfect for enjoying lunch or dinner while marveling at the stunning surroundings.
Reservation
Recommended
Hours vary.
ORVM Restaurant & Bar - Temporarily closed
Tuscan
Ambiance
A warm and inviting setting that reflects the rustic charm of Tuscany, ORVM is a cozy space ideal for relaxed dining experiences.
Key Offerings
The menu celebrates traditional Tuscan cuisine, offering guests an authentic taste of the region's beloved dishes in a charming atmosphere.
Reservation
Recommended
Hours vary.
Location
Piazza Ognissanti 3, Florence, 50123,
Map view
City landmarks
Museum
Gallerie Degli Uffizi
3300 ft
Bridge
Ponte Vecchio
2700 ft
Square
Piazza del Duomo
3500 ft
Church
Cathedral of Santa Maria del Fiore
3800 ft
Museum
Galleria dell'Accademia
5000 ft
Square
Piazzale Michelangelo
1.4 mi
Square
Piazza della Signoria
3200 ft
Museum
Palazzo Vecchio
3200 ft
Museum
Pitti Palace
3600 ft
Market
Mercato Centrale
3800 ft
Church
Basilica of Santa Croce
1.0 mi
Landmark
Campanile di Giotto
3300 ft
Landmark
The Boboli Gardens
4200 ft
Museum
Bargello National Museum
3800 ft
Museum
Museum of Opera of Saint Maria of Fiore
3400 ft
Museum
Riccardi Medici Palace
3700 ft
Museum
San Marco Museum
1.0 mi
Museum
Museo Galileo
3400 ft
Square
Piazza della Repubblica
2500 ft
Church
Battistero di San Giovanni
3100 ft
Museum
Medici Chapel
3000 ft
Church
Church and Museum of Orsanmichele
2900 ft
Landmark
Loggia dei Lanzi
3200 ft
Church
Brunelleschi's Dome
3800 ft
Museum
Leonardo Interactive Museum
4600 ft
Event hall
Palazzo dei Congressi in Florence
3200 ft
Nearby
Church
Basilica of Santa Maria Novella
1300 ft
Museum
Strozzi Palace
2000 ft
Church
Ognissanti Church
300 ft
Restaurants
Trattoria dei 13 Gobbi
500 ft
Via del Porcellana 9/r
Winter Garden by Caino
300 ft
Piazza di Ognissanti 1 C/o The St. Regis Florence
ORVM Bar
300 ft
Piazza di Ognissanti 3
Restaurante Il Latini
1300 ft
Via Dei Palchetti 6/r
La Nicchia Winebar Enoteca Bistrot
500 ft
Lungarno Amerigo Vespucci 34/r between Piazza Goldoni and Piazza Ognissanti
Ostaria dei Centopoveri
900 ft
Via Palazzuolo 31R Corner Via del Porcellana
Chianineria Trattoria dall'Oste
2100 ft
Via De' Cerchi 40/R Via Alamanni 3/5 R Firenze
Harry's Bar
500 ft
L.no A. Vespucci 22/R
Explore Florence
Explore Florence
Top Attractions
Activities
Dining
Entertainment
Ponte Vecchio
10 minutes' walk
Historic bridge featuring shops; ideal for selfies and sunset views over the Arno River.
Piazza del Duomo
13 minutes' walk
Iconic square with the stunning Cathedral; offers guided tours to climb the dome for panoramic views.
Basilica of Santa Maria Novella
5 minutes' walk
Magnificent church showcasing Renaissance art and architecture; check out the frescoes inside.
Mercato Centrale
14 minutes' walk
Vibrant market featuring local food vendors; perfect for tasting Florentine specialties.
Bike Tours
10 minutes' ride
Guided bike tours through Florence; an exhilarating way to experience the city's history.
Yoga in the Park
30 minutes' walk
Outdoor yoga sessions at Parco delle Cascine; ideal for relaxation amidst nature.
Art Workshops
12 minutes' walk
Local art studios offering classes; engage in painting or sculpture with professional artists.
Trattoria dei 13 Gobbi
2 minutes' walk
Authentic Tuscan cuisine with a cozy ambiance; known for its handmade pasta and local wines.
Winter Garden by Caino
1 minute' walk
Elegant dining with refined Mediterranean dishes; offers an exquisite tasting menu.
Restaurante Il Latini
5 minutes' walk
Traditional Florentine restaurant; renowned for its hearty steaks and welcoming atmosphere.
Teatro della Pergola
12 minutes' walk
Historic theater showcasing operas and performances; check the schedule for family-friendly shows.
Colle Bereto
10 minutes' walk
Trendy bar with a lively atmosphere; known for cocktails and weekend DJ sets.
Jazz Club Firenze
15 minutes' walk
Intimate live music venue featuring local jazz artists; perfect for a relaxed evening out.
Getting around
City Centre
Florence 8 min · 2000 ft
Airports
Peretola (FLR) 10 min · 3.9 mi
Galileo Galilei (PSA) 121 min · 49.8 mi
Train
Florence Santa Maria Novella Railway Station 8 min · 2000 ft
Bus
Bus stop 2 min · 400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby at EUR 70 per day.
Internet
Wireless internet is available in the hotel rooms at EUR 4 per hour.
Breakfast
A full breakfast is served at the price of EUR 50 per person per day.
Pets
Pets allowed on request at the price of EUR 100 per stay.
Languages
English, French, Spanish, Italian
Number of rooms:
161
Reviews and Ratings
Feedback about The Excelsior, A Luxury Collection Hotel, Florence from previous guests about their experience.
Cleanliness
9.1/10
Comfort
9.5/10
Facilities
9.1/10
Free Wi-Fi
7.5/10
Location
9.6/10
Staff
9.5/10
Value for money
8.1/10
Pros
Excellent service
Charming hotel
River view
Cons
Noisy rooms
Small bathroom
Dated rooms
Guest reviews
based on 1969 reviews
4.5/5
based on 90 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About The Excelsior, A Luxury Collection Hotel, Florence
What is the check-in and check-out policy at The Excelsior, A Luxury Collection Hotel, Florence?
Check-in is at 15:00 and check-out is at 12:00.
What dining options are available on-site at The Excelsior, A Luxury Collection Hotel, Florence?
The hotel features two restaurants, including SE*STO on Arno and ORVM bar.
How far is The Excelsior, A Luxury Collection Hotel, Florence from Santa Maria Novella Train Station?
The hotel is 1600 ft from Santa Maria Novella Train Station.
What are the nearby attractions to The Excelsior, A Luxury Collection Hotel, Florence?
Nearby attractions include Ponte Vecchio (3000 ft) and the Basilica of Santa Maria Novella (1600 ft).
What amenities are provided in the guest rooms at The Excelsior, A Luxury Collection Hotel, Florence?
Rooms feature air conditioning, a 32" plasma-screen TV, complimentary Wi-Fi, and a mini-fridge bar.
What kind of breakfast is available at The Excelsior, A Luxury Collection Hotel, Florence?
A varied buffet breakfast showcasing superfood choices is served daily at an additional charge of 52 EUR.
Does The Excelsior, A Luxury Collection Hotel, Florence offer fitness facilities?
Guests have access to the WestinWORKOUT® Fitness Studio, which is open 24/7.
Are there any wellness services available at The Excelsior, A Luxury Collection Hotel, Florence?
Guests can book spa treatments and use the wellness center at a partner hotel located opposite the property.
What languages do the staff speak at The Excelsior, A Luxury Collection Hotel, Florence?
Staff members speak multiple languages to accommodate international guests.
Is The Excelsior, A Luxury Collection Hotel, Florence suitable for business travelers?
The hotel offers meeting rooms and business services tailored for corporate events.
What child services are available at The Excelsior, A Luxury Collection Hotel, Florence?
The hotel offers paid babysitting and child services for families traveling with children.