What are the check-in and check-out times at Surestay Plus Hotel By Best Western Gatlinburg?
Check-in is from 15:00 and check-out is by 11:00.
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SURESTAY PLUS HOTEL BY BEST WESTERN GATLINBURG, Gatlinburg
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Key details
Hotel Details
218 Ski Mountain Road, Gatlinburg, 37738-3125,
- Steps from Ober Gatlinburg
Very good
7.9
8.2
3.5
3.4
Surestay Plus Hotel By Best Western Gatlinburg - A riverside mountain hotel with kitchenettes and seasonal outdoor pool
Located in the mountains with river views, this 52-room Gatlinburg hotel features air-conditioned accommodations with kitchenettes equipped with refrigerators and microwaves. The SureStay Plus Hotel By Best Western Gatlinburg provides rooms with shared balconies, flat-screen TVs with satellite channels, and private bathrooms with bath or shower facilities. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM. The seasonal outdoor pool opens in May for swimming laps. A 24-hour business center, front desk, and elevator serve guests' needs, while vending machines offer snacks and drinks. The property sits within 0.5 miles of Gatlinburg Convention Center, Hollywood Star Cars Museum, and Ripley's Haunted Adventure. Cataract Falls is accessible via a 6-minute drive or 45-minute walk along the Gatlinburg Trail.
Pros
Every room includes a shared riverside balcony
Walking distance to 8 different restaurants within 0.5 miles
Free parking on premises
Convenient vending machines for snacks and drinks
Cons
Located 49.5 miles from McGhee Tyson Airport
No pets or service animals allowed
“Surestay Plus Hotel By Best Western Gatlinburg stands out for its focus on guest comfort and prime location near the Great Smoky Mountains National Park. I especially appreciate the private balconies overlooking the river, combined with practical amenities like free parking and a complimentary breakfast, which makes it a solid base for exploring Gatlinburg. The hotel's dedication to cleanliness and providing spacious, family-friendly accommodations also struck me as a real advantage.”
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Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
- King Room Disability Access2 persons19 sq. feet1 King-size bedAir conditioningBalconyroom details
- Queen Room Two Queen Beds Balcony2 persons19 sq. feet2 King Size BedsAir conditioningBalconyroom details
- King Room Balcony2 persons19 sq. feet1 King-size bedAir conditioningBalconyroom details
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Check-in/ Check-out
Facilities
Hotel has comfortable rooms, premium services, and a prime downtown location
General
- Non-smoking rooms
- Parking
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Security
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Skiing
- Hiking
Business
- Business centre
- Fax/Photocopying
Spa & Leisure
- Seasonal outdoor pool
- Sun loungers
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Media
- AM/FM alarm clock
Show more
Location
218 Ski Mountain Road, Gatlinburg, 37738-3125,
Explore Gatlinburg
Explore Gatlinburg
Ober Gatlinburg
3 minutes walking
Ober Gatlinburg features skiing, snowboarding, and an amusement park with stunning views and wildlife encounters nearby.
Ripley's Aquarium of the Smokies
19 minutes walking
Renowned for its interactive exhibits, this aquarium is home to thousands of aquatic creatures, ideal for family visits.
Gatlinburg SkyLift Park
12 minutes walking
The scenic chairlift ride offers breathtaking views, leading to a sky bridge experience that provides panoramic vistas of the mountains.
Smoky Mountain Art Gallery
5 minutes walking
Featuring local artists, this gallery showcases beautiful Smoky Mountain-themed art, perfect for unique shopping.
Skiing at Ober Gatlinburg
3 minutes walking
Winter sports enthusiasts can hit the slopes for skiing and snowboarding. Rentals available on-site for convenience.
Hiking in Great Smoky Mountains National Park
5 minutes driving
Nearby trails offer diverse hiking experiences amidst stunning nature. Trail maps and guides can be obtained locally.
Relaxing at Mynatt Park
5 minutes driving
A serene park with picnic areas and walking paths, perfect for relaxation or enjoying family time in nature.
Dunkin'
11 minutes walking
Casual coffee and donut spot offering a variety of breakfast items. Great for a quick snack or morning fuel.
Slice Pizza Bakery
11 minutes walking
A cozy pizza place known for its fresh ingredients and unique toppings. Family-friendly atmosphere ideal for relaxing meals.
Sidewalk Cafe at Ober Gatlinburg
6 minutes walking
Offers American classics in a charming setting, perfect after a day of skiing or amusement. Outdoor seating enhances the experience.
Ripley's Haunted Adventure
10 minutes walking
A thrilling haunted house experience with special effects. Perfect for those seeking a heart-pumping adventure.
Gatlinburg Pinball Museum
10 minutes walking
Featuring vintage and modern pinball machines, this museum provides a fun experience for all ages with nostalgic gameplay.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A american breakfast is served at affordable prices.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Year renovated:
2018
Number of floors:
7
Number of rooms:
52
Former name
Travelodge Inn & Suites
Reviews and Ratings
Feedback about Surestay Plus Hotel By Best Western Gatlinburg from previous guests about their experience.
Pros
Clean rooms
Friendly staff
River views
Cons
Deteriorating building
Guest reviewsShow more reviews
FAQs
About Surestay Plus Hotel By Best Western Gatlinburg
Which attractions are close to Surestay Plus Hotel By Best Western Gatlinburg?
Nearby attractions include Great Smoky Mountains National Park (0.5 km), Ober Gatlinburg Amusement Park (1 km), and Ripley's Aquarium (2 km).
Which amenities are provided in the rooms at Surestay Plus Hotel By Best Western Gatlinburg?
Rooms feature a flat-screen TV, air conditioning, kitchenette with refrigerator and microwave, as well as free Wi-Fi.
Is breakfast included for guests at Surestay Plus Hotel By Best Western Gatlinburg?
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Are there any fitness or recreational facilities at Surestay Plus Hotel By Best Western Gatlinburg?
Guests can take advantage of recreational opportunities including hiking and skiing in the surrounding area.
Does Surestay Plus Hotel By Best Western Gatlinburg have a business center?
Yes, the hotel features a 24-hour business center for guest use.
What is the nearest airport to Surestay Plus Hotel By Best Western Gatlinburg?
McGhee Tyson Airport is located 80 km away from the hotel.
What accessibility features does Surestay Plus Hotel By Best Western Gatlinburg provide?
The hotel has an elevator and designated areas for easy access.
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