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Key details

Hotel Details

3755 Parkway, Pigeon Forge, Tennessee, United States of America, 37863-3813

Best Western Plaza Inn - Central Pigeon Forge hotel with three pools and mountain proximity

Located on Highway 441 in central Pigeon Forge, this three-star Pigeon Forge hotel features 201 air-conditioned rooms equipped with 32-inch flat-screen TVs, refrigerators, and microwaves. Best Western Plaza Inn maintains three distinct swimming areas: an indoor pool, an outdoor pool, and a children's pool with interactive water features and an open-air gazebo with fireplace. The Continental Cafe serves a complimentary hot breakfast daily, including eggs, pastries, yogurt, and cereals. Guest rooms include cable TV, free WiFi, coffee makers, and private bathrooms with free toiletries. Some units offer mountain views or private balconies. Best Western Plaza Inn sits 0.5 miles from Dolly Parton's Stampede, 2 miles from Dollywood, and 3 miles from The Island in Pigeon Forge. McGhee Tyson Airport is 43.5 miles away.

Best Western Plaza Inn: Pros

- Children's pool features interactive water elements and an adjacent gazebo with fireplace - Floor-to-ceiling windows brighten the lobby area - Multiple dining options within 0.5 miles, including Denny's, IHOP, and Pizza Hut - 24-hour business center and laundry facilities available

Best Western Plaza Inn: Cons

- 43.5 miles distance from nearest airport - Outdoor pools operate seasonally only

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Select room type

Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.
Queen Room
Max:
2 persons
305 sq. feet 
Bed options:
2 King Size Beds
Balcony
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King Room
Max:
2 persons
305 sq. feet 
Bed options:
1 King Size Bed
Coffee machine
Heating
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King Room
Max:
2 persons
305 sq. feet 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Getting around

Discover available transportation options for smooth travel around the city

City Center
Pigeon Forge3000 ft
Airports
McGhee Tyson (TYS) 41.9 mi
Asheville Regional (AVL) 100.8 mi

Facilities

Hotel has comfortable rooms, premium services, and a prime downtown location

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • 24-hour reception
  • No pets allowed
  • Vending machines

Business

  • Fax/Photocopying

Spa & Leisure

  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

3755 Parkway, Pigeon Forge, Tennessee, United States of America, 37863-3813
Map view
3755 Parkway, Pigeon Forge, Tennessee, United States of America, 37863-3813
Nearby
3849 Parkway
Dolly Parton's Stampede
600 ft
Restaurants
Pizza Hut
1200 ft
3710 Parkway
Burger King
1600 ft
3676 Parkway
Baskin-Robbins
1000 ft
3668 Parkway Us Hwy 441
Pizza at the Cove
1700 ft
661 Dollywood Ln
Long John Silver's
1200 ft
3660 Parkway
Wendy's
1300 ft
3644 Parkway
McDonald's
2000 ft
3570 Parkway
Subway
2400 ft
3536 Parkway Suite 8
KFC
1900 ft
3984 Parkway

Reviews and Ratings

Feedback from previous guests about their experience.
58%
rate their stay as perfect and would happily return
5.8/10
Guest rating
Rooms
5.0
Location
9.0
Service
6.0
Dining
5.0
Guest reviews
5.8/10
based on 1 review
8.6
8.6/10 based on 2506 reviews
Trevor
United States of America, January  2025
5.8/10

I had mixed feelings about my stay. The hotel is conveniently located on the strip, making it easy to explore nearby attractions and dining options. The staff was friendly and helpful, which I appreciated. However, the motel-style setup and the condition of the rooms left a lot to be desired, which ultimately led me to check out early and find a different place to stay.

Rooms
5.0
The rooms were small and simply designed, lacking some basic comforts. The mattress felt old and uncomfortable, and the overall aesthetic gave off a cheap vibe.
Service
6.0
While the staff was friendly, the service could have been more efficient, especially in addressing room issues promptly.
Location
9.0
The hotel's location on the strip is a major plus, with many attractions and restaurants within walking distance.
Dining
5.0
Breakfast was a bit of a letdown; it lacked variety and quality compared to what I expected from the hotel chain.
Facilities
5.0
The parking facilities felt unsecured, which was concerning. Additionally, the overall upkeep of the buildings could use some improvement.
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Rooms and Guests2 Guests, 1 Room