BEST WESTERN PLAZA INN | Pigeon Forge ★ Prime Downtown Location & Comfort

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Key details

Hotel Details

3755 Parkway, Pigeon Forge, Tennessee, United States, 37863-3813

“This hotel is perfectly situated right next to Dolly Parton Stampede, and Dollywood is just a quick drive away!”view full review

Best Western Plaza Inn - Central Pigeon Forge hotel with three pools and mountain proximity

Located on Highway 441 in central Pigeon Forge, this three-star Pigeon Forge hotel features 201 air-conditioned rooms equipped with 32-inch flat-screen TVs, refrigerators, and microwaves. Best Western Plaza Inn maintains three distinct swimming areas: an indoor pool, an outdoor pool, and a children's pool with interactive water features and an open-air gazebo with fireplace. The Continental Cafe serves a complimentary hot breakfast daily, including eggs, pastries, yogurt, and cereals. Guest rooms include cable TV, free WiFi, coffee makers, and private bathrooms with free toiletries. Some units offer mountain views or private balconies. Best Western Plaza Inn sits 0.5 miles from Dolly Parton's Stampede, 2 miles from Dollywood, and 3 miles from The Island in Pigeon Forge. McGhee Tyson Airport is 43.5 miles away.

Pros

Children's pool features interactive water elements and an adjacent gazebo with fireplace

Floor-to-ceiling windows brighten the lobby area

Multiple dining options within 0.5 miles, including Denny's, IHOP, and Pizza Hut

24-hour business center and laundry facilities available

Cons

43.5 miles distance from nearest airport

Outdoor pools operate seasonally only

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Select room type

Choose from double rooms, family suites, and premium stays. Enjoy breakfast, flexible cancellations, and exclusive deals.

Queen Room Two Queen Beds Walk Shower Balcony or Non-Smoking

Max:

2 persons

305 sq. feet

Bed options:

2 King Size Beds

Balcony

room details

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King Room Non-Smoking

Max:

2 persons

305 sq. feet

Bed options:

1 King-size bed

Coffee machine

Heating

room details

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King Room Indoor Pool Access Non-Smoking

Max:

2 persons

305 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Getting around

Discover available transportation options for smooth travel around the city

City Centre

Pigeon Forge3000 ft

Airports

McGhee Tyson (TYS) 41.9 mi

Asheville Regional (AVL) 100.8 mi

Facilities

Hotel has comfortable rooms, premium services, and a prime downtown location

Kids Loved the Indoor Pool!

“The indoor pool was a highlight for my kids! They absolutely loved swimming and playing there, which added a fun element to our stay. While I did notice a strong chemical smell, I believe it wasn't entirely the hotel's fault considering there were several kids in the water. Overall, the kids enjoyed this amenity enthusiastically!” view full review

Delicious Breakfast Choices

“We were very pleased with the breakfast offerings! There were various choices, including eggs, sausage, biscuits, and gravy. I particularly enjoyed the sausage, which was delicious. The breakfast area was always well-maintained, and I appreciated the efforts to follow health protocols during our stay.” view full review

Spacious and Clean Rooms

“Our Queen Room with Two Queen Beds was incredibly spacious and clean. I loved the private balcony, which added a nice touch, and the walk-in shower was a fantastic feature! The comfort of the room contributed significantly to our overall experience, making it a home away from home.” view full review

Convenient and Functional Bathroom

“I appreciated having a walk-in shower, which was both convenient and functional for our family. It's so nice to have enough space while getting ready, and everything was spotlessly clean. This feature made our stay more comfortable, especially during busy mornings when everyone was getting ready.” view full review

General

Non-smoking rooms
Free Wi-Fi in public areas
Parking
24-hour reception
No pets allowed
Vending machines

Business

Fax/Photocopying

Spa & Leisure

Jacuzzi

Room features

Air conditioning
Heating
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

3755 Parkway, Pigeon Forge, Tennessee, United States, 37863-3813

Map view

3755 Parkway, Pigeon Forge, Tennessee, United States, 37863-3813

City landmarks

Theme Park

Dollywood

1.3 mi

Landmark

Old Mill

4200 ft

Mall

The Island in Pigeon Forge

1.9 mi

Gallery

Thomas Kinkade Gallery & Gifts

2600 ft

Museum

Southern Gospel Music Hall of Fame and Museum

1.3 mi

Landmark

The Twisted Vessel

3200 ft

Landmark

All Sauced Up # 2

3400 ft

Landmark

Old Forge Distillery

4200 ft

Landmark

Smoky Mountain Ziplines

1.3 mi

Amusement Park

The Track

3000 ft

Landmark

TopJump Trampoline & Extreme Arena

2400 ft

Landmark

Tennessee XXX Moonshine on Teaster

3200 ft

Shopping Area

Old Forge Plaza

3000 ft

Landmark

Tennessee Shine Co

3100 ft

Landmark

Big Top Arcade

4500 ft

Landmark

The Barking Boutique

2300 ft

Landmark

Dollywood Lane

2400 ft

Park

Patriot Park

5200 ft

Landmark

LeConte Center at Pigeon Forge

1.3 mi

Race track

SpeedZone Fun Park

4200 ft

Landmark

Smoky Mountain Car Museum

1.3 mi

Theme Park

Rocky Top Mountain Coaster

1.0 mi

Landmark

Shroud Museum

1.5 mi

Museum

Chasing Rainbows Museum

1.2 mi

Theme Park

Barnstormer

1.3 mi

Museum

Alcatraz East Crime Museum

1.9 mi

Theatre

Main Event Theater

1.6 mi

Landmark

Smoky Mountain River Rampage

1.1 mi

Landmark

Wild Eagle

1.4 mi

Nearby

3849 Parkway

Dolly Parton's Stampede

600 ft

Restaurants

Pizza Hut

1200 ft

3710 Parkway

Burger King

1600 ft

3676 Parkway

Baskin-Robbins

1000 ft

3668 Parkway Us Hwy 441

Pizza at the Cove

1700 ft

661 Dollywood Ln

Long John Silver's

1200 ft

3660 Parkway

Wendy's

1300 ft

3644 Parkway

McDonald's

2000 ft

3570 Parkway

Subway

2400 ft

3536 Parkway Suite 8

KFC

1900 ft

3984 Parkway

Reviews and Ratings

Feedback from previous guests about their experience.

58%

rate their stay as perfect and would happily return

5.8/10

Guest rating

Rooms

5.0

Location

9.0

Service

6.0

Dining

5.0

Trevor

United States, January 2025

5.8/10

I had mixed feelings about my stay. The hotel is conveniently located on the strip, making it easy to explore nearby attractions and dining options. The staff was friendly and helpful, which I appreciated. However, the motel-style setup and the condition of the rooms left a lot to be desired, which ultimately led me to check out early and find a different place to stay.

Rooms

5.0

The rooms were small and simply designed, lacking some basic comforts. The mattress felt old and uncomfortable, and the overall aesthetic gave off a cheap vibe.

Service

6.0

While the staff was friendly, the service could have been more efficient, especially in addressing room issues promptly.

Location

9.0

The hotel's location on the strip is a major plus, with many attractions and restaurants within walking distance.

Dining

5.0

Breakfast was a bit of a letdown; it lacked variety and quality compared to what I expected from the hotel chain.

Facilities

5.0

The parking facilities felt unsecured, which was concerning. Additionally, the overall upkeep of the buildings could use some improvement.